Receptionist did not follow through! Exam room…read moreWas cold and X-ray tech was impatient and procedure was awful. Repairman came in to room During my visit Did not provide a treatment plan until 2 months later. Completely removed from Any cooperation with Ins company But Dr seemed like he was experienced and knowledgeable! Told If I wanted any insurance help I should go elsewhere. All this was after advising them prior to visit That I had a fear of dentists!!

I have never before worked with a periodontist (or an oral surgeon) whose difficult and intrusive…read morework is almost always pain-free, or, at the most, hardly painful at all. That has been my experience with Dr. Vilardi. I have worked with him for nearly 20 years and trust his work and his advice completely.

Had extensive dental work at this office . Greeted by Dental Assistant Brandon who put me at ease…read moreand was thorough at all preparatory work. Dr Heller explained all work to be done and was sensitive to any discomfort. He was extremely thorough - a perfectionist which I so appreciated in a Dentist . Both made it a smooth and comfortable experience . Would recommend to all .

Everytime I go and they make sure your Healthcare plan gives you 2x a year. My mouth is always so…read moreclean. They also do cosmetic mouth care, bright smile and all you need. Every tech and receptionist is so nice and and caring

As always the staff and Dr. T very caring and thorough.I have a extraction scheduled next if that…read moregoes well I will be a client for ever. Terri Middletown NY

Brilliant Technical Care, Undermined by Toxic Office Culture and Shocking Dismissal…read moreOverall Rating: (2 out of 5 Stars) This is a complicated review, spanning several years of specialized care. I must separate the technical expertise of Dr. Rothstein from the administrative and cultural environment of The Smile Place. The 5-Star Dentist: Dr. Rothstein is exceptionally talented and kind. I came to him needing complex work done on a failed permanent bridge after a high school trauma left me without my front teeth. This is a very vulnerable situation, and Dr. Rothstein showed genuine compassion and the highest level of skill, successfully recreating my smile where others could not. If you are looking for cosmetic dentistry or complex restorative work, he is, without question, a genius and one of the best. The 1-Star Staff and Culture: The reason I am compelled to write this is the pervasive atmosphere created by the rest of the staff, from the front desk to the hygienists. While under Dr. Rothstein's care, I overlooked numerous instances of textbook passive-aggressive comments and behaviors directed toward me. As a patient, you quickly learn that getting in to see the doctor, who is truly excellent, takes priority over the unpleasant--and unnecessary--staff drama. It was always clear the office lacked soft skills and professional empathy. The Shocking Dismissal: The relationship ended abruptly and disrespectfully. I had scheduled cleaning appointments for my daughters in May to ensure they were seen before an insurance transition. When my daughters had an unexpected, time-sensitive conflict, I emailed the office the morning of the appointments to apologize for the inconvenience and cancel, and I immediately offered to pay the full cost of the missed slots. (By the way they are both young adults) Two weeks later, I received a certified letter formally dismissing me as a patient from the entire practice. After putting up with years of unnecessary passive-aggressive tension from the office staff, the ultimate irony is being fired as a patient via certified mail because my daughters missed their cleaning appointments--an inconvenience I offered to fully rectify financially. Attempts to reason with the front office post-firing were met with being ghosted. Final Verdict: Dr. Rothstein's talent is 5/5. The patient experience, from the day-to-day interactions to the final, shockingly cold dismissal, is 1/5. If you need great, cosmetic work and are prepared to tolerate a hostile atmosphere and risk being arbitrarily dismissed over a scheduling error, go here. If you value a warm, friendly, and professional environment where you won't be met with passive aggression or an immediate firing over an honest mistake, this is not the place for you.

Update: I have to update my review. I went in for fillings and was handled with an older dentist…read more In total, I probably went back and forth about 4-6 more times. This was due to him not being able to locate the cause of pain, as he claimed he had filled all cavities and that it can take up to "two weeks for the nerves to not be sensitive" post-filling. Eventually, he said I might need a root canal. Well, after wasting an incredible amount of time and gas I ended up finding another dentist. They located the hole in my filling and filled it, as well as the other cavities. They told me that was the source of pain and that I definitely didn't need a root canal. I don't have the issue anymore, it was fixed in one visit with another dentist. I was also told I had periodontitis and would require deep cleanings every 3 months. This was also false, as confirmed by other dentists I saw shortly after. My teeth are actually in great shape. When I called them to get my records, they tried to tell me they couldn't "release" them to me. I ended up getting them anyway. Horrible team and staff. They're CON ARTISTS.

Dr. Rachel Wheaton, Harriman Family Dental 4-7-2026 My…read moredentist of 30+ years retired recently, so I am looking for a new one. This morning a filling came out, so it seemed like a good time to see a dentist. I had an appointment with Harriman Family Dental, Harriman, NY, near where I live this morning. The office staff is great, and the dental hygienist was excellent; very thorough and professional. I was seen briefly by Dr. Rachel Wheaton, one of the dentists on staff. Dr. Wheaton recommended 4 new crowns, which surprised me since I had just been examined by my old dentist 6 months ago. One of the crowns recommended would address the hole in my tooth from the filling that came out this morning. There was no offer of a shorter term, less expensive solution for the problem that brought me to the Harriman Dental office; only a $1657 crown. I indicated that I couldn't do new crowns right now and left for home. I later called to speak with Dr. Wheaton, but she was at lunch. I asked for her to return my call. Later I received a call from the receptionist who said Dr. Wheaton asked me to return to the office for a "consultation" and did not want to do a "consultation" over the telephone. I asked the receptionist to confirm that the doctor was unwilling to do a repair on the tooth, and her reply through the receptionist was that I needed a crown, a repair would not be permanent, and she would not do a restoration. So I am left with a hole in my tooth and a sharp edge until I can afford a crown; and I am less than pleased that Dr. Wheaton would not call me to answer my question. Allan E. Harriman, NY

New patient and I am very pleased Dr. Utterback does great…read morework. She explains everything and is very professional. Had a chip on my two front teeth and after filling it looks just like before. Going back for a cleaning. Small front office but many rooms in back to work

came in for a painful tooth and a cleaning. 2 visits and 600$ alot of xrays and other diagnostics…read moreno cleaning no tooth repair. quack

From your first call to Bright Smiles, you will find a caring, compassionate, and knowledgeable…read moreteam. What sets this practice apart from others is its ability to meet the individual needs of its patients. To mention just a few; Anxious? Choice of music to help you relax, and aromatherapy if requested. Elderly? You will be treated with the utmost respect and consideration. If need be, you can take a mini break to stretch or use the restroom. From the moment you are in the chair, Dr. Cruz and his assistant, Terry, will put you at ease and do their best to meet your every need. Dr. Cruz will not have you leave until you are pleased with the work he has done, and he is as well. He sets himself to a high standard and treats his patients as he would want his own family to be treated. I wish I could give this practice more than 5 stars because they truly deserve it. With much appreciation. Patty R. ,

After a few visits over months regarding a tricky situation not all dentists would take on, I'm…read moreleft impressed by the professionalism and especially warmth exhibited by Dr. C-M, Sharon, and all practice members here. The sense of an individualized and kind approach is palpable.

I needed two teeth extracted and implants placed in my smile line--an area where achieving the best…read moreresults was more important to me than cutting corners on cost. I chose Dr. Udoff for his reputation for excellence, and he delivered beyond my expectations. From start to finish, I received outstanding care. Dr. Udoff is a true expert in his field, and his meticulous work left me extremely pleased with the results. While there may be less expensive options out there, finding a better dentist would be a real challenge. If you're fortunate enough to prioritize your health and invest in top-tier care, don't settle for less--go to Dr. Udoff. You'll be glad you did!

I have never felt more at ease going to the dentist as I have with Dr.Udoff! I've had a problem…read moresince I was a child seeing the dentist, I was traumatized. I have never once felt that way at his practice. Two teeth extracted ( not at same time ) never had to be under any kind of sedation, same with my implants. Love his staff as well..I highly recommend Dr scott Udoff!

Amazing front desk! Kind Hygienists. Knowledgeable Dr…read more As a new patient it is always great when the care starts the moment you make the appointment. Although they are a popular office, they were able to squeeze my Wife in for a much needed appointment.We are so happy that Mel Mel Dental is within our network.

Surely the most intimidating thing about moving into a new area is to find new service providers,…read morewith the most insurmountable task of all, finding a dentist that you feel comfortable with. I'm happy to share that I have found that very dentist. I take good care of my teeth and typically go in for routine cleanings every six months and rarely have cavities. But when I do have the occasional problems that pop up every 3 or 4 years, they are significant and costly. Normally I get ahead of things before they become an issue but with my big move and a pretty intense past 10 months or so, I had gone an entire year without a cleaning or exam. And then an old crown popped off when I was flossing, reminding me that I better get my ass to the dentist. I searched for a dentist on Yelp and was finding that barely any are reviewed around these parts! And then I found Mel Mel Dental with what appeared to be a very sincere 5 star review, so I took a chance. In all my years of going to dentists, I find my experience here to be the best of all. I rarely if ever, have to wait. There's a family-like atmosphere amongst the staff that makes one feel immediately comfortable. If you look at their website, they give a bio on everyone from reception to hygienists to Dr. Suditu himself. So cool! I actually look forward to seeing the staff and Theresa, the dental assistant, is particularly great to talk to. She makes you feel immediately comfortable as if you're about to share a bottle of wine rather than get dental work done. Finally, a note on painless dentistry. Dr. Suditu is particularly careful to explain exactly what is going on from anesthesia (he expertly administers the shot so that you barely feel it) to the procedure itself. Similarly, he explains your options and takes insurance coverage into consideration. These are all the things that can cause stress in a patient. Now, if only I can find a doctor that I like even half as much...