Art and Drew were awesome to work with. They made it a pretty easy car buying process!…read more Art was kind, personable and easy to talk to, he helped us with all our nitpicking questions and never made us seem like the indecisive nuisance we were for the day. We've bought a lot of vehicles over the years and we will be sure to be back for any future needs. Can't recommend them enough! Thank you!

Improve service quality. Took 4 different service trips to…read moreattempt to complete factory safety recall wherein the front grill flies off due to bad clips. The last time, the truck was handed back with broken loose fender moldings!

Was finally able to get out hands in a Corolla cross hybrid for the hubby. He was able to call…read morefirst thing Monday morning to inquire and the car was available. Next thing you know he is down at Carson Toyota without me test driving the car and putting a down payment to hold the car so we could go down Tuesday to finalize the purchase. Carson City toyota is amazing, John Paul, Toby and Darren were all great and made the experience easy. I was even able to buy a dash camera that they will install when the order comes in. We have purchased 4 cars in total from Carson City toyota and they have always been great about it and have always had awesome friendly service.

I recently moved to the area, between Reno and Carson City. I had already tried the Toyota…read moredealership in Reno and decided to try this one to see my preference. Dolan in Reno all the way. I will never return to Carson City Toyota. They had an opportunity to make a customer for life and failed. I'll deal with Reno traffic and go there instead.

There is this thing called parts check and availability, Which Carson falls very short on. I have…read moretried twice in the last couple of days to find parts for my vehicle and want a VERY SIMPLE request answered. Is this part in stock? Now I get that not everyone does research before contacting for parts, so I know what I need before contacting. After more than a dozen messages back and forth in their time saving and convenient chat, nothing. You don't need my address and email, you don't need my payment info, just a simple yes or no answer would have given you 5 stars. I get why you want all that information. So you can sell my information and ini-date me and bother me with buying a new car or servicing my car. This is why Dealers fall so short on customer service, GREED!!

Took my Dodge Durango SRT in for service this morning. All of the service reps are professional,…read moreeager to help and service minded. YOU ROCK, thank you!!

Once again D & S towing provide phenomenal service, their timely professional. I don't know what I…read morewould do without them. They're my lifesaver.

Why did you already start a lien on my vehicle before I knew where it was at? Why did you tow it to…read moreSparks instead of Carson? Why did the first person I spoke with say that I needed my title? Why did the next say I didn't because it was registered to me? And the last one try to tell me I needed the title? Why did your driver shove the other person's bumper into the back seat of MY car, ripping and staining the interior? Why did you not respond to one single inquiry that I made online, since all I was trying to do was locate my car? All of these questions land on one answer, because you had the intent to sell my car, you are thieves. I may have been in an accident, and had I not smacked my head, I would not have let my car be towed by you, not when I have my own roadside assistance. But as soon as your driver saw that I started AND drove my car to the other side of the freeway, he stopped answering questions and providing me with information (like where it was going, it's on the slip was his answer, no surprise, it wasn't) because he, like you, knew that it would get maximum $ at auction. Hence the fast lien(in case I was able to get the car, you get to charge for that) and, wait for it, a SECOND charge for the filing for a lien. This company is ran by and staffed with half-wits and thieves at best. I know my next move, but I hope you get so much more than you deserve. You may tell yourselves that you're not that bad, good even. But deep down, you know what you all are, and what you all deserve. I just hope that I have the opportunity to give you some of it.

had a great experience working with Jin Jung. He was professional, patient, and took the time to…read moreclearly explain everything throughout the process. He made the car buying experience smooth and stress-free. I truly appreciate the excellent customer service. Highly recommend!

Absolutely amazing to deal with ask for Mike! You'll thank me later. We bought our brand new 26…read moreToyota for $500. Under the msrp. Didn't even have to negotiate.

I just purchased a Honda Ridgeline from this dealership. I was extremely satisfied with the…read morecustomer care I received. Salesperson Roger was absolutely upfront, and attentive. Sales Manager Aaron took a personal interest in my satisfaction. Jodi is an absolute pleasure! in short, this is a great team! I'm 69 years old, and have bought many cars in my lifetime. I can honestly say that this was the most-painless auto purchase I've made. Once I decided to buy, I was out of there, with multiple new vehicle, in less than three hours. Need a car without the hassle? Michael Hohl Honda! Ask for Roger!

I recently reluctantly started car hunting, something I have never looked forward to. We visited a…read morefew dealerships before ultimately deciding on Honda, and I always make a point to share honest reviews in hopes of helping others. In all honesty, I would highly recommend working with Cory Peterson. Cory exudes professionalism and a genuine customers-come-first attitude. I can recommend him with complete confidence, knowing he acts with integrity--something he clearly understands is the backbone of any successful business. He focuses on building trust and creating positive experiences for his customers, which, in my opinion, is the best sales approach there is. I will absolutely be returning and continuing to recommend others. Thank you, Cory, for turning a scary car-buying experience into something I no longer fear.

This dealer is horrible they sold me a $50,000 used truck and complete brake failure less than two…read moremonths after purchase needs all new pads and rotors and they refuse to pick up any of the cost. I'm stuck 500 miles from home and have to pay out of pocket for complete brake replacement. They are scammers do not buy from them

I'm writing this on behalf of my boyfriend, Christian, who was very pleased with his experience at…read moreCarson City Toyota Scion, and specifically Joe and Vinny. "They were low-key, straighforward and from my perspective very honest in their dealings in regards to the purchase of my new 2015 Toyota Tacoma. I told them what I wanted, they made me what I feel was a good faith offer, and I went ahead and ordered it. When it arrived, there were no surprises and I got exactly what I wanted. Thanks guys--I'm enjoying my ride and considering to come see you again when the brand new 2016 version comes out!"

VERY unsatisfying experience dealing with Paradise Auto. At first the staff was pleasant and…read morehelpful, and then once we decided to actually buy a car all professionalism went out the window. They upped the price without telling us and lied about the condition of the car, ex: A/C not working--something we didn't notice until it stopped snowing and the heat wave hit months after purchase! The staff personnel was at first friendly until it was time to actually sign the papers and suddenly they got very nasty. My fiance and I felt this establishment had taken advantage of us. We will never purchase another vehicle from them, nor recommend Paradise Auto to anyone looking to purchase a used vehicle.