Excellent service!! They got my car in right away for AC service, and everything was wrapped up and finished in a timely manner.

Best experience ever at an auto shop! These guys know what they're doing and priced fairly. Owner Timmy is a stand up guy that really got us out of a situation. My son and I broke down (overheated) in Bridgeport. Silver State towing came and got us and referred us to Timmy. We showed up Monday morning and he had us out of there and back to our camping trip that afternoon. Couldn't have asked for a better outcome from an unfortunate situation. Wish I lived closer so Douglas Radiator could do all my vehicle repairs. read more

Douglas Radiator And Auto Air - Shop Dog - Auto Repair Near Me - Gardnerville, Nevada

Best mechanic in the area by far. Great quality, service and fair prices. [[HIGHLIGHT]]Super friendly staff.[[ENDHIGHLIGHT]] Can't say enough good things about them. read more

I had an appointment for new brakes and rotors. I arrived at 8am to drop off my car. When i checked in, [[HIGHLIGHT]]the young guy with blond hair was extremely rude.[[ENDHIGHLIGHT]] I will never take my car back to this business. read more

Traveling home from the mountains and our truck started misfiring and losing power. Called around in desperate need of a quick repair and the staff at Douglas Radiator were so super helpful, got us in right away, ordered parts and got us back up and running and on the road by late afternoon. [[HIGHLIGHT]]Even recommended two great places to eat and hang out while we waited![[ENDHIGHLIGHT]] Made it up over the mountains and home with truck running perfectly. Thanks Douglas Radiator! read more

Great! 100!!! They are affordable! [[HIGHLIGHT]]They will work with you[[ENDHIGHLIGHT]] . [[HIGHLIGHT]]They will make time.[[ENDHIGHLIGHT]] They will do the job right. read more

STAY AWAY FROM THIS PLACE Threatened by owner when questioned basis for high billing for minor work read more

[[HIGHLIGHT]]My experience with Timmy and Douglas Radiator was fantastic.[[ENDHIGHLIGHT]] I had bought my vehicle several months ago and it came with several receipts of work done over the years. Unfortunately, the car started leaking coolant so I called Douglas Radiator since they were the last shop to replace the water pump/timing belt. [[HIGHLIGHT]]Timmy took the time to call me back himself and said they would check it out and make the repairs free of charge even though I wasn't the owner who had it serviced.[[ENDHIGHLIGHT]] I was completely impressed that they would make good on a warranty that was from the previous owner. They got the vehicle in the next day and made the needed repairs and didn't charge me a dime. I would recommend Timmy and his shop to anyone looking for quality work and genuine customer service. Top Notch! read more

Dodge RAM over-heated...took it to D.R. The replaced the water pump. Driving home it over-heated again. Took it back and they replaced the radiator, thermostat and clutch fan....."Why didn't you guys see that the first time?' No answer.....The next day my transmission went nuts. did a road trip as it got worse. Had to replace the transmission $6000. Turns out the installed a "Severe Duty" clutch fan that ran all the time instead of when super hot. Had it replaced, milage went from 12mpg to 22 mpg instantly, shifted smooth. [[HIGHLIGHT]]Asked D.R. about it they basically shoved me out the door.......They were incompetent bullies...[[ENDHIGHLIGHT]] read more

Trusted and respectful service. [[HIGHLIGHT]]Thank you guys for helping me with my vehicle.[[ENDHIGHLIGHT]] After years of going from not being able to trust an auto service, finally found one. Affordable and reliable read more

I was up in the area ready to go camping when my tow rig had an issue. My F150 had a transmission sensor issue and they were able to repair it in a timely fashion. I also told my buddy to bring his radiator that was leaking, so they could fix it. [[HIGHLIGHT]]These guys are great.[[ENDHIGHLIGHT]] read more

This review should have been done when Timmy fixed the first car that I brought to him. This is a no B.S. business. Timmy will always give it to you straight and fix your vehicle in a timely and efficient manner with the best workmanship. I have brought over 8 vehicles to him and every single time he has always repaired it right.... The first time. The honesty and integrity of this business is second to none and [[HIGHLIGHT]]Timmy & The Boys will always take care of my vehicles.[[ENDHIGHLIGHT]] They are the only mechanics in this town that I trust.Need your vehicle fixed honestly and right the first time? Douglas Radiator is the only call you need to make. Thank you Timmy and The Boys for bringing honesty and integrity into the business of repairing vehicles. There are very few out there and you and your team have set the mark! read more

Broke down on vacation, they fit us in, worked late to fix issue, and got us back on the road same day. All with a fair price. [[HIGHLIGHT]]They went above and beyond all with a great attitude.[[ENDHIGHLIGHT]] read more

Typing this review on the road home after being helped here. We stopped for gas down the street and suddenly my dad's car wouldn't turn on. We called AAA immediately and since it wasn't a battery issue, they towed us to this body shop. Along the way I was reading reviews (all positive) and honestly stressing out especially since we were in an unfamiliar town. I called Timmy and told him our situation, he was very warm and friendly. Upon arrival, the shop was very busy. We were seen within 30 mins and on our way. They explained the situation in a very easy to understand way. Thank you Timmy, Jeremy, and the kind gentleman who helped with our car. You guys are amazing and made our stress disappear. HIGHLY recommend this place for your car needs. read more

[[HIGHLIGHT]]Amazing team, my truck broke down coming from Las Vegas, dropped it off at this shop (highly recommended by a combat vet).[[ENDHIGHLIGHT]] Mikey diagnosed the issue very quickly; ordered the parts and got me back on the road. Very knowledgeable diesel mechanic and thorough in the repair. read more

This my third repair I've brought to them. [[HIGHLIGHT]]I'm always so pleased when I pick up my vehicle.[[ENDHIGHLIGHT]] Great people, skilled techs , quality workmanship . I'd give six stars if I could . Thanks guys read more

I missed my original appointment time but Timmy was able to rack my car immediately after I took a ride with him to illustrate my issue, which he identified and isolated quickly. He racked it right when we got back, messed with it a little and asked me to drive it to see if the issue was resolved. The noise was still there so we scheduled a time to leave it. Dropped off and picked it up a few hours later and the Subaru is happy again. I can't remember a better automotive repair experience. Dave is a pleasant and efficient front desk guy, Timmy is just an awesome person and he obviously hired some great techs, porters, etc. I'd heard it was the best shop in town and now I know. I'll be back (hopefully not soon). read more

Best Auto repair business in all of Nevada! Hands down!! Will now and forever be our go to! Tim is the most professional and courteous person t deal with on phone and in person! The did an amazing job in my 2002 Mustang. And also our civic! Best prices and most honest shop around! Don't overthink it. Just call me and give em your business!! You'll be happy to give em your money knowing the quality work they do! And you'll go back to then for everything Else! read more

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[[HIGHLIGHT]]Jason and Tim are amazing.[[ENDHIGHLIGHT]] I was in Sacramento working and my wife was having issues with her Subaru. She took it to a shop in Carson her mom recommended and all they did was horse her around and make her afraid something else was wrong. They told her it would be weeks before they would have it ready. I called up Jason and asked if he had any recommendations and he let me know Tim was the best technician in the area. Tim and Jason took care of my wife's car for way less than the other shop would've charged and had it done the next day. I can't thank Jason and Tim enough. If you want honesty and integrity you should come here. read more

If you get the Privilege working with Timmy or David, enjoy every second. Timmy, David, and the team always go out of their way to ensure your best interest, safety, and are always upfront and extremely honest. Everyone is so genuine and it makes me feel comfortable wanting to return. I will not be going anywhere else to get my car serviced and will only be going to Douglas Radiator going forward. Screw you dealership! Thanks for the help guys and gals! read more

[[HIGHLIGHT]]They are the absolute Best.[[ENDHIGHLIGHT]] I have been taking my older Subaru (2 of them now). They always get the problem solved and are reliable, trustworthy and helpful. I am a 73yo woman who can depend on them to be honest and not price gouge me. [[HIGHLIGHT]]I just can't say enough good about them.[[ENDHIGHLIGHT]] read more

Despite their name, this is a full service auto repair shop. They have done my transmission, clutch, fuel pump, brakes, etc. Tim Hinkle, the owner, is a jewel. Tim and his guys do a great job, honestly priced, and stand behind their work. Many of our friends recommend them too. These are local people who cater to local people and you can feel confident that they will do an excellent job on your vehicle and deliver it back on time. That's been our experience over six years of interactions with Douglas radiator. read more

This review is long overdue. Back in April, I was visiting my son and family in Minden, and when it was time for me to drive back home to San Francisco, my car started to overheat. I was stuck on 395 in Gardnerville near a little group of shops. I went in one of them asking if the person could recommend a shop where I could have my car towed to. Without pausing, the man said most definitely go to Douglas Radiator and Auto and ask for Tim. That's exactly what I did and it was the most awesome experience. [[HIGHLIGHT]]To say I was impressed by the exceptional customer service Tim provided is a big understatement.[[ENDHIGHLIGHT]] I am still singing his praises. [[HIGHLIGHT]]On top of my not having an appointment, and making it possible to fit my car into the already heavy workload in the shop, I also needed to drive back to San Francisco that day, and Tim made it all happen.[[ENDHIGHLIGHT]] If I need any work done on my car in the future, that does not need immediate fixing, I will definitely wait to have it done until I go to see my son again, and make an appointment with Douglas Radiator!!! read more

Took our Corvette in for service... very nice guys! Check engine light came on next day... brought it back in and they fixed it on the spot ...no charge! Very kind! We appreciated it. read more

Travelling down US 395, when a check engine light came on. After checking with several shops to see if they could take a look, they all said that they were backed up a month. One of them referred us to Douglas Radiator. I was blown away that not only would they take a look, but diagnose it, get the part in, make the repair all in about an hour and a half, getting us back on the road. These guys are gems! read more

Had some issues with our A/C on a long trip, called them up and talked with Timmy, he got us right in and luckily it was a quick fix. Amazing help and very friendly! read more

Solid guys repaired my radiator in a 1990 Toyota Corolla and had it repaired in the same day, they even fixed my squeaky alternator belt. Make sure to get a paper estimate though, as my quote was for $600 with the total coming out to $744. read more

We've had Douglas service multiple cars now and can't speak highly enough of them. Honest and super affordable.

A mechanic shop located on 395 wanted $1,200 to fix the blower-motor housing on my Escalade. Timmy did it for $250. The folks in Gardnerville/Minden (myself included) are extremely lucky to have an honest mechanic in town. read more

The car was leaking oil bad. Tim had to order the parts and had it fixed in no time at all. It's good to know we don't have to go to Carson or Reno to get the cars fixed right. read more

I am AMAZED! I ran up on a median at night that dented a pipe underneath my 2003 Subaru. After calling SIX shops, I was finally referred to Douglas Radiator. They replaced the pipe at 1/18th of the price I had been previously quoted! Of course, part of the reason was that 'the other guys' said they'd need to replace the pipe AND the catalytic converter that it's attached to. This place just replaced the pipe! And they did it in one afternoon! (An hour and a half, actually.) Also, Tim and Damien are VERY nice guys. They are honest, efficient and prompt. I HIGHLY RECOMMEND Douglas Radiator! read more

Douglas Radiator And Auto Air - Auto Repair Near Me - Gardnerville, Nevada

We were traveling on 395 when the car started making an odd noise. Kind of afraid to keep driving and and up broken down in the middle of nowhere. Called around to see if someone could check it out and they were super responsive. Took us right in and checked it out. Got us fixed up to head home. Super knowledgeable, super nice, and super helpful! Highly recommend them!! read more

These guys are the BEST. I highly recommend. No problem has ever left them stumped with my cars - they perform every time.

I can't say enough about how good this shop is- I take my Porsche 87' 944 there and they do a super job of repair and customer service. Having retired from the customer service field after 45 years, I can truly appreciate the attention to detail, the professionalism, and of course, the service. Travis and the team are awesome at what they do, and you can tell they enjoy the work, and work hard to satisfy the customer. I plan to take my Toyota Hylander there next. read more

Douglas Radiator And Auto Air - Auto Repair Near Me - Gardnerville, Nevada

Traveling. Car was overheating. Went in thinking I had a bad thermostat. They had a big backlog, but my car was in the shop within 5 minutes. Turns out a bad radiator cap. Only charged me a half hour labor. Very nice experience. read more

Timmy and staff are fantastic. Timmy fixed my transfer case. I will not forget how great they are. Thank you from the bottom of my heart. 100% recommended them. read more

Tim has a solid crew - evac, leak test and refill Freon in my BMW X3 air conditioning system, and they checked/replaced dirty cabin air filters. System is running great, VERY COLD a/c as it should be. Excellent service here - good people - 2 thumbs up! read more

While camping in Tahoe we blew our radiator, got aaa to tow us in and these guys fixed us up with a new radiator in a few hours. Great service and a great price too read more

Great job!!! I called and spoke to Tim last week about my truck. Came in today and he fixed my lack of heat issue right then. Tim was honest about the diagnosis and didn't over charge for a heater core job ($900+) like he easily could have! Definitely recommend this place, and "Kitty" the puppy was a cutie!! read more

The best A/C place we have retaken our Jeep to. Honest, timely, and friendly. They have our business forever!