I came to NexGen Nails because their website clearly advertised a full acrylic set for $35. When I arrived, they said it was actually $42, plus $7 removal fee, plus $5 more just for shaping. That's way more than advertised. Worse, they said it would be a 1-hour wait, but there were at least two staff members not busy, one of them was just sitting/eating, refusing to help. It felt like they didn't want to do the job for me. The service felt very discriminatory / racist--I was treated differently, ignored, and not given the benefit of the doubt. Overall: misleading pricing, unfair wait times, disrespectful staff, and what felt like racist treatment. If you plan to go, double check pricing in person before you sit down or give money. I will not be going back. read more

Go see May. She is amazing. She took her time and was so gentle I almost went to sleep. They are so nice at this location. My nails look Amazing!!! read more

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Walked in at 4:10pm with my 13 year old daughter. A lady towards the back asked how may I help you. I stated that I would like to get my daughter's nails done. She said "We busy" so I asked when will you not be busy and she said "it's the weekend (today is Friday) we busy until we close." The two ladies getting pedicures looked at me with a puzzled look and we both all just smiled and I said Thank you and have a great day. It is 4pm and they close at 7:30pm. There were three people there being serviced and several associates that work there with no costumers. Not sure if they didn't want to service my daughter or what but either way terrible costumer service. She gets her nails done at same salon every two weeks but we just left mall and saw this place. read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

Please just go to the nail shop across the street. The ladies in here do not speak English and will just do whatever they feel on your nails. They cut my nails underneath the acrylic thinking that I had tips on when I didn't. I'm so pissed. The pedicure lady was mean and aggressive throwing my feet around and just painted over the acrylic on my big toe without filling it in so of course the work just looks sloppy. read more

I LOVE LOVE LOVE it i normally am never satisfied with my nails but this was a rare scenario where i absolutely fell in love with them!! tina did amazing read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

They act very nice when you come in ask you what you want, you tell them, and then in the end if you don't check your receipt, they up charge you for "shape"of your nails, and on top of that they sit there are laughing and joking the whole time. I wish I knew what they were saying. read more

Nexgen Nails - Where is the "special shape" I had to pay extra for???? - Nail Salons Near Me - Plano, Texas

This place is a hidden gem! The stylists put serious patience and effort in their perfection. Reasonably priced (the cheapest I've found in this area) and they never disappoint! I'm usually asleep half way through my pedicure! Walk ins welcome. Love this place - highly recommend! read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

Where do I even start with this review?! I'm very disappointed that it had to come to this because I've been going here for so long. I've come to love my Pedi lady especially: miss Mai. So I'm really sad that I won't be coming back here after today's incident. I've basically been struggling with my french set that Tao did almost two weeks ago now due to several issues that I've had. I came in initially last Friday for a new set and a pedi. The toes came out fab like they always do with Mai. The French set was another story. Have you guys seen that "this is what I asked for versus this is what I got" on ig l?? Yeah I definitely felt like I was living through one of those sad cases! So I brought in a picture of the nails I wanted told her I wanted exactly that as far as the design and they came out looking nothing like that. The worst part about it was that the nail bed was so high it gave me old lady vibes definitely not the new trendy French sets that are in style. Actually no that's not the worst part- the WORST part is that I even asked her could she make the nailbed smaller and make the French part longer when I first noticed it and she said "So you want the French to be bigger no I don't think so!" WHAT?!! So you don't do what the customer wants oh OK.. I tried to go along with it but when I finally looked down at the finished product I was so disappointed! I asked her if she could fix it that I wasn't happy and she said she didn't have time. Ok well can you add something to the nail part to make it look less big-like a design? No I don't have time. Wow.. ok!! SMFH. I felt defeated but it was nearing the time of my sons baseball game so I just paid and left. I tried to love it but I couldn't get over the huge nail beds so I figured I'd go back Monday and try to get them fixed. So Monday comes around and I tell her that I'm not happy again and show her the picture AGAIN and told her that I needed them like the picture or I'd like to get them taken off all the way. She reluctantly sits me down to start fixing them. I tip her $20 and was finally happy with my nails. Until the next day. I'm out shopping, trying on new clothes and somehow ended up breaking a nail which has never happened before. I texted her and told her about it and she said no problem to come in the next day and get it fixed. So on that day I somehow break another one (I believe they broke off because she grinded it down so hard and it broke off exactly where the French tip meets the base on both). But it was before my appointment so I'm just glad that I'm going at this point. Well I look down at the finished product and guess what now they're completely different colors. Here we are again at the end of the day and I have to run to my sons baseball game and she told me that she didn't have time again and just to come back. Welp!! Round 4 is it now?? Idk I lost count... but why would you do a completely different color on me like that and think I'm going to be ok with it and you know I'm picky!? Like I said I've been coming here for over seven years now so they know me!! Me and my daughter have been clients here since she was in high school. That's the saddest part to me that they simply didn't value my loyalty. I honestly feel like they prefer Caucasian clients over blacks and Latinos here. The straw that broke the camels back was that I asked her if she could do a fill and she agreed to it via text and then when I get there she's rushing me out again saying she doesn't have time for that and I was late. Yes I was seven minutes late but I'm coming from about an hour away because since I started coming here I've purchased a home and moved further north but hey they don't care. Yet I've waited for you guys to finish up plenty of times on one occasion up to 30 minutes with an appointment at that. Oh and guess what you were working on another client even still today so what's the real problem Tao??! Idkkk but I won't be giving them anymore of my time or money. It was so embarrassing everyone in the salon was looking at us and the other young girl with long black hair that does nails even said to her "Customer is always right just give her her money back." But she stood up and started yelling and that's when I just grabbed my bag and told her to kiss my big fat arse basically. Sionara tuhhh! I found this new girl in Denton and posted her picture below she also charges a fraction of the price and does all the new trendy stuff all they know is old styles to match the old money here. read more

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This visit was all about the quality, efficiency, look of my nails so if you're looking for a good customer service experience for your first maybe 2nd visit, you may want to go elsewhere, lol. I just want to get in and out with nice nails. My first time here. Got Nexgen nails done by the male owner. He made a little small talk which was it. I can understand Vietnamese (they didn't know) so I can understand the frustration of some people who may end up with one of the female techs...she had the crappiest attitude ever based on what I heard from her conversations. Anyway, I love my nails. Took about 30 minutes total and got an awesome 1st time customer discount! read more

Nexgen Nails - Just regular Nexgen nails - Nail Salons Near Me - Plano, Texas

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By far my favorite nail place! Everyone is so nice and they do a wonderful job! Lilly does my nexgen and the ombré that she did this week is perfect! Lots of color selection and they always remember you. Highly recommend And she does it again! Second picture lily did today with light pink and chrome powder, love it! read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

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If pedicure experience was better I would give my experience 5 stars! Nexgen by Kevin 2nd time he did my nails and I love it! The young guy cut the cuticle too much on left foot and caused it to bleed. I haven't experienced that in a long time. If owner sees this review it would be helpful to speak in English to one another if you can instead of your native language. read more

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Julie is AMAZING! You tell her what you want and she's going to make it happen! She takes her time and really cares about the work she does. She is my new favorite nail tech! This shop in general is great! It's clean, the staff is friendly, and it's an overall relaxing atmosphere. read more

Nexgen Nails - Birthday nails! - Nail Salons Near Me - Plano, Texas

I went to get my nails done 3-30 here and this was my 3rd time at the shop. Each visit has been worse than the last. The female nail tech did not soak off all of my prev nexgen powder off she was trying to take the quick rte. My nails were as thick as bricks.. the shape was horrible. I told her that I wanted to keep the length of my nails that had grown out and she cut them nearly all the way down to nubs.. the ombre looked more like a straight line of 2 colors.. I could go on and on. So seeing as I had spent 43 dollars I went back today to give them the opportunity to fix the debacle and they were gonna charge me another $30.. needless to say I declined and walked out. I do NOT recommend this salon as no one in there is a trained nail professional. read more

Nexgen Nails - Ugliest nails in Texas!!! - Nail Salons Near Me - Plano, Texas

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I would give this place a better review on my friends dip nails and pedicure, done by women. I got a gel manicure by a man with a baby man bun. Regardless of the haircut, he was rude when I asked for more filing so my nails were actually even. I know its asking alot I also like my nails short and that was a problem to, even asking for 3 coats of polish got me an attitude. I'm a hairdresser and can do my own nails and pay to relax. I received 30 second "massage at the end with cuticle oil and no hot towel. I can handle uneven nails, if your friendly and the service is good but this wasn't necessary. I recommend the women nail techs because they were way nicer. On a positive note, it seemed pretty clean for a busy Saturday afternoon and they took us right away without an appointment. Nice high end nail polish selection as well. read more

I absolutely love this nail salon. I was new to the Plano area and happy to find this place. May and Tina are my favorite nail technicians. They both go over and beyond to assist you with your mani/pedi needs. Great color selection, quality products, and reasonably priced. May is so talented at creating just the perfect nexgen nails for me. I highly recommend this place. The shop itself isn't upscale but the service and quality is far better than any of the posh nail salons I've been to in Plano. They book up fast! Schedule in advance.! read more

I will never go there. They think they are giving you a free service. Tow the pregnant lady she is good but she have a bad attitude. She know me have been going to her 4 times but her personality is bad only to black people. I tried to be friendly with her but she always mean.I see her interaccting fine with white people. I see a discrimination there. . I went there 3 or five times because it's a walking distance from where I live. The way they treat black and white people are different. I turned my Google language translator on and they were talking about this black client how horrible she looks. Are you kidding me? I pay money for your service if you don't treat me nice I will go to another nail Salon right next you Nail addiction. read more

So I may have found my new nail spot. My nails are naturally thin and I have a hard time finding consistent, reliable nail services. I have some 'go-to' places but it's still hit or miss...or non-lasting. I like the look of gel but realized that nexgen is more practical for my nail type, shape and even how often I use or wash my hands. Excited to say that this place may be my new go-to! It takes a few visits before I can confirm though...that its not a dream. They had a good selection of colors, they actually used name brand quality powders, and the shop was clean with a friendly down to earth staff and there was barely a wait. It's near the Subway & Mamas & Daughters diner mid shopping center. I told my concerns (that long description on the 1st paragraph) & they did my nails EXACTLY how I wanted. Shape, Thickness & appearance on point. 2 weeks later from a cruise vacation and not 1 nail chipped or broken. I will be back soon. Then I'll add a picture. Check them out. read more

Nexgen Nails - yessss - Nail Salons Near Me - Plano, Texas

Price: $5 nexgen removal $35 "Nexgen Ombré" $32 men's pedicure After getting my nails done here I get compliments every single day! This is called "Nexgen Ombré". I showed a picture of what I wanted and I honestly believe it turned out even better. I requested thin layers and the shape isn't coffin but I mix between that and squared tips! My overall experience would be a 4/5 just because my BFs pedicure was more expensive than they told me it would be! $32 when I was quoted $24 plus I had to wait 20mins to get my old Nexgen removed Bc others where put ahead of me. They do have a discount for new customers but they don't tell you! My co worker loved my nails so much she went and got the same thing the next day!! read more

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This is by far the worst manicure I've ever had!!! I would give them 0 if i could She didn't even use lotion for the massage and the massage was only about 5 minutes! I could paint my nails better than this! Seriously! read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

My nails came out beautifully but the service was TERRIBLE. Nail technicians tend to treat younger customers different than older ones, and here I felt exactly that. The technician was rude to both me and my friend that I came with, she was yanking on my hand and arm like a rag doll and left my fingers cut. This one star was way too generous. If you are like me, bouncing around looking for a gem of a salon, this isn't it, keep bouncing along like I will be. read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

I stopped in for a pedicure. First impression..it was clean and organized:) Staff greeted me as soon as I walked in and were very kind and talkative. I hopped right into a chair and only waited about 3 min before the nail tech got the tub going and it was on with the pedi! I had a foot massage and scrub and it was delightful. I brought my own polish but they have more than enough to choose from. My feet feel soft and my toes look brand new. Thanks Nexgen Nail! I'll be back! read more

I've been going to this nail place for years and never have been disappointed. The workers are so kind and sweet, and they always give my nails the best treatment. They are so talented and can do a wide range of nail detail and I love going here. Always such a pleasant experience!! Keep it up Nexgen Nails!! read more

Nexgen Nails - neon ombré - Nail Salons Near Me - Plano, Texas

They can clean up your cuticles a little, buff your feet, cut your nails etc and give you a 15-20 second "massage"...and you leave with something better then having a 2 week old mani/Pedi that I walked in with. But i went to them after I got off work and I'm about to get in bed when I notice 3 of my toes have already chipped (I came home and worked on emails so no activity to merit this). Also, half my manicured nails were painted ON my cuticle... Which makes it look like I did it myself, plus chip off faster bc your nails and cuticles are different heights and growing differently. I was not offered a water, asked how I was, and the mani was rough..I had to pull my hand away at one point she was "cutting/tearing" at the skin around my nails. Now I see this mani will last a few days... Cost me $62..Where as the last one I got last almost 3 weeks (Classy nails spa on Parker, next to True spirits) and was $65. read more

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Very pretty and I love the way they came out!! The girl that did my nails was very kind and the design looks exactly like the photo/what I wanted!!! read more

Nexgen Nails - What I wanted!! - Nail Salons Near Me - Plano, Texas

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Great job on Nexgen Nails. Very natural and clean looking. Got gel on toes and they look perfect! read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

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If you want to wait 30 plus minutes with your feet in lukewarm water and no refreshments, THIS is your place. Today was my second visit. The first time, my best friend was made to sit in lukewarm water for 30-45mins while I got my mani/pedi. This time, I was made to wait in lukewarm water for only 20 minutes as I drew wisdom from my first experience. I understand running behind; however, poor customer service is never excusable especially when you're expecting AT LEAST $50 total for services. read more

I love this place! I just flew into Dallas from San Francisco today, and needed to get my nails done. I saw this place on my way to my god sister's house, and quickly went on Yelp. The reviews were mixed, but I gave it a try anyway. Rachel did an amazing job with my dip powder nails. They came out beautiful, and she was very nice-- answered my many questions! Susan did my gel pedicure (I got the aloe Vera pedi.), sooooo sooo good. She is really skilled with gel polish, and the foundation of my pedicure was amazing, she is very talented. So happy I found this place, every time I am in Dallas I will always return to this salon, and visit these two! I would give them more stars if I could, read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

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Love this place! I've been a 5 year customer to the girls May and Tao they do an amazing job on my nails and always take care of me! I relocated to Arlington and still make that drive to get my nails done! I'm a happy customer!!! read more

I found this nails salon on yelp , read all reviews but decided to try it myself since the salon not so far from where I live. The girl who did my nails did a really good job on my nexgen ombre nails , $35 for this I think this is decent price and I will go back again! read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

I came here because my mom recommended it and goes here regularly. I booked an appointment for a friend and I on a weekday. We waited an hour.... to then be told to come back in 30 more minutes because they were busy. What was the point of our appointment then?! SMH, went down to Cowboys Nail Bar instead. read more

I've visited this salon twice in the last year. I don't tend to get my nails done frequently, but this location is convenient to me and not terribly crowded. Both times I've gone for just a basic $15 manicure as a way to relax during a lunch break. Overall, I've had decent experiences. The technicians seem friendly and not overly pushy. The environment appears clean and organized. The paint from each manicure could have been done better (closer to the edges of the nail and cuticle). After my second visit I chipped the paint on one of my nails the same night. The next day I came in to see if they would fix it which they did without hesitation. I'll continue visiting this location. read more

Nexgen Nails - Nail Salons Near Me - Plano, Texas

Friend took me in to get a long overdue mani/pedi at this location. Honestly, after reading the reviews I was a bit worried but true to my normal self I disregarded them to try it out for myself. I was met by a kind and soft spoken manicurist who asked me what I'd like. Once I told her she proceeded to take care of business. I especially loved my pedicure. It's been a while since the last one and I'm sure I put poor guy was worn out by the time he was done. He throughly rubbed, scrubbed and massaged my feet and then polished to perfection! I hope to come back soon and enjoy another pedicure. :-) Oh and about the owner, you guys are right. He is a little over bearing. Hopefully he reads these reviews and cools his heals a bit. I am starting with 3 star(mani was a 3 star and pedi was 4) and will update if the establishment deserves it once I've been there a few times. Stay tuned for updates!!! read more

Horrible! Had a young Male for my pedicure. He clearly had no experience. At one point he spoke to technician next to us and they both looked at the nail polish on my toes and started laughing. I doubt this kid had a license to do nails. In the end, an experience tech had to finish the job, removing nail polish from my skin. I will NEVER return. Im not against anyone speaking their native language, but to have every tech know he was out of his element, discuss amongst themselves and be amused by it was so unprofessional. read more

My nails are still bleeding 4hrs later and the guy painted over the part he cut on my thumb read more

Nexgen Nails - Still bleeding - Nail Salons Near Me - Plano, Texas

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I love this place! Not much from the outside but never judge a book by it's cover! I don't think I could trust the health or beauty of my nails to anyone else ever! Kim and May will always be my go to gals! They've done my nails for several years now and I'll gladly go where they go forever! read more

So friendly! So nice and so many color options to choose from! I have never used Nexgen before and they were very helpful to help me pick out my nail shape, length and color! read more

Nexgen Nails - This is the color 028 and have never gotten so many compliments! - Nail Salons Near Me - Plano, Texas

Stopped in today and was very pleased with the service, atmosphere, price and quality of Nexgen set and pedicure. Staff was very friendly and attentive to detail, will definitely recommend to others and return! read more

Nexgen Nails - Nexgen set - Nail Salons Near Me - Plano, Texas

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Probably the worst nail salon in the area!!! Services: Nexgen and Spa Pedicure The guy that did my nails was clearly in a rush and didn't completely take off the last polish I had on (color: red). He then proceeded to apply my new color (light gray) on top of it like it would cover it up. I asked him about still being able to see the red in my nail beds and he says "oh I'll cut that off". I'm like no let me go wash my hands to see if this even comes out and looks decent. Of course it did not! I walked over to the manager and asked him if this was worth paying for and if so someone else needed to fix my nails. He had another lady come over to convince me her wiping my nails was making it look better and I was like NO that is not any better. After the manager stepped on my freshly polished toe nail (yep that's messed up too), he followed me to the checkout and said he'd take an additional $10 and gave me a card that would allow 50% off my next visit. I got in the car and looked at the holes, lines and the transparency of my nails and that discount was not good enough for me and I refused to look like a hot mess for the holidays so I returned the same day and demanded a redo. You could tell this was a true inconvenience for him and that is why this place has so many bad reviews. The specials they have are not worth it, the customer service at this place SUCKS, they lack experience and pick which customers they want provide excellent service to (i.e. we were never asked if we wanted anything to drink). It was a horrible experience to say the least. read more

Worst nail salon experience I've ever had. They were all extremely rude and unpleasant to be with. I was looking at some swatches and the technician yanked it out of my hand like I was a child. My technician talked to me like I was an idiot and was extremely rough. I was afraid to speak up about what I wanted because of how sassy she was. In a town where there is a nail salon on every corner, you would think they would be pleasant. I would recommend the other nail place in that little shopping area. Much nicer and offer drinks. To top it off my nails look trashy and they charge more than the average Nexgen. Will definitely go elsewhere. read more

Lily did my ombré white and pink nails today. I love my nails, she takes her time and does it right every single time. read more

Nexgen Nails - Beautiful white and pink nails done by Lily! I highly recommended her. She takes her time and does it right every time. - Nail Salons Near Me - Plano, Texas