I purchased a washer from ABC and after a week it stopped working and I called them but they didn't…read morereplace it or fix it.

I purchased a VERY expensive Black Stainless LG slide-in range from the Dearborn location after…read morefinding their company website and reading more about them. I spoke with the saleswoman on the phone and asked about the model and if it was a "smart stove" where we could connect it to an app on our phone. The main reason I wanted this feature is I have two children under two and sometimes it's hard to break away to go preheat the oven for dinner. I have all smart LG appliances now that work with the app so the stove was our last needed purchase. We got the stove delivered and it sat for a week since we are remodeling and needed to finish the gas hookup. Once we hooked up the stove, we determined that this stove ONLY works with an Android phone and will not do what we need and therefore is rendered useless as far as smart features go. I contacted the store and told them we wanted to return the stove. We were told by the woman on the phone that all sales were final DESPITE their website saying there is a 14 day return policy. She argued with me and told me that the website must be old. It said 2021 at the bottom. Then she told me it was MY due diligence as the customer to read up on the stove SHE sold me to make sure it would work. This conversation went back and forth until I told her I hadn't used the stove. Then she said she would call corporate and see what she could do. She called me the next afternoon and told me corporate advised her to call LG and troubleshoot the issue. I had already done that I sent her all the screenshots of my conversation with LG and also the stove manual. She agreed that it was ridiculous that the stove didn't work with my iPhone and said when she looked at the price tag she thought it was a super expensive stove and someone would be crazy to have purchased it at that price, then realizing what she said, she said "not that you're crazy". Um ok. She called me later on that day or the next and said corporate won't discount the stove for me to want to keep it, and IF I want to return it, they won't only charge me the restocking fee of 20% but also the first delivery fee of $79 (since it was financed) AND I can't deliver it back to the stove myself since we have a truck, but I'd have to have them pick it up and charge me ANOTHER $79 for them to do so. Oh AND I'd have to drive the 45-60min to Dearborn to pay in CASH to return it! I've worked in retail, sales and customer service for years and I know how NOT to treat your customers and Happy's Appliances in Dearborn is a perfect example. If anyone shops here, they'd "have to be crazy".

Very bad service , the guy ruined my dryer and overcharged me and never answered my calls. Bunch of…read morescammers.

Call them to fix washer and they said technician will stop by. Its beed 2 days and 5 cals but no…read moreluck getting technician to check the washer

I just can't believe I paid 242 dollars for a dirty refrigerator! Not only is it dirty but it's…read morejust put together some of these parts don't even go on this refrigerator!! Then they delivered my refrigerator saying they wouldn't bring it in due to corona when not even four people in my home ! Then for my boyfriend to still have to move the fridge in by himself anyway I could've just ordered from somewhere else I'll never recommend this place to anyone they too beat up and ran down to over charge people these prices

From the owner: All Items Warranteed! We Service Most Appliances…read more Quality and customer service makes Sammy's Appliances Metro Detroit's number 1 choice for sales, service and repairs for all of your home appliances! Our appliances are warranted and affordable. Ask about our price matching policy! We offer a wide range of household appliances

If this is the same Sammy's Appliances that was located in Redford a few years ago, then I highly…read morerecommend that you don't buy anything from these people. They find old refrigerators in the street and refurbish them,of course they are over priced-with a shoddy warranty. Just check under out-the giveaway is the leaves and dirt. Bought a large fridge and it leaked and after 60 days they wanted me to pay them,to fix it! If this isn't the same Sammy's then I apologize.(Got the same phone number though)

I've come in here a few times for some smaller items or to use the random $10 credit that I receive…read morein my email. Employees are very helpful and check out is pretty quick.

Shopping here is like using matches while I bathe in gas. The experience is lonely and if you try…read morehard enough you could actually get your feelings hurt.When they started they used to use secret shoppers to test the experience. I am not sure if the service we get is poor because they purposely need more help and they treat everyone bad in case we a secret shopper or if the millennials and others so unlucky to work here just really think their whole job is to stand around and hopefully see someone steal or maybe they think we all don't have any money and are not worth it. BEST BUY. Go to commission and watch ya sales soar when these kids might have to sell something When they first opened it was glee going here to come out with some over priced gadget, now I just go online and buy from anywhere but here.

I love Home Depot, or The Board Store, as it's called in my family. I just bought my first home and…read moreneed to repaint a few of the walls. The two employees at the paint counter were very nice and knowledgeable and helped to make sure I got the correct type of paint for my project. This has been a standard for my experience at various Home Depot's across the country and it always leaves me feeling like I have the ability to tackle any DIY project I can think of. My only complaint is that there never seems to be enough check out lines open!

Charita and Kiara in Customet service were so friendly and very helpful. It was the most welcoming…read morecustomer service dept I had ever visited. Then I went to garden area and equally hospitable was Syla. Thank you Home Depot for hiring such dedicated staff who seem to love their jobs. Very refreshing. I highly recommend this store.

I call moe appliance 8 hours ago and Noone show up,sure be out of business. How can you do people…read morelike that ,a company full of lies

Friday I purchased a washer and dryer for $300. Saturday it was delivered. Sunday a leak occurred…read morewhen washing. Monday morning I called for service,1 1/2 hours later the service guy came and stayed during another washing and he determined it was the water pump. Replaced it now no more leak. Great prices and great service!!

Bought a stove that stopped working. After 2 replacements I still do not have a functioning stove,…read moreoven stopped working. That was 4 weeks and 3 visits from their serviceman. I am not happy at all.

I recently moved to Detroit not knowing anyone or any of the business I noticed one thing as I…read moredrove by everyone that exited the store had smiles. I went in bought a $4000 refrigerator at a fraction of the price as well as a washer and dryer set. When I moved I moved to an old house off the Blvd and had to rewire all the electrical as I did Not trust wiring from 1908. I ran surge protectors and extension cords to power my home on trusted lines. The fridge was so fancy that the owner said "the extension cord set up was no good". HE RETURNED THE FRIDGE ANYWAY. When he gave me another one and we had a problem with that not only did he give me % money back guarantee but he made it a very smooth stress free process. I cashed the check he picked up the fridge. Many times in business it's not about how they treat you when they are trying to get your money but how they treat you afterwards. This business is trustworthy and Has earned my business for life.