I purchased a washer from ABC and after a week it stopped working and I called them but they didn't…read morereplace it or fix it.

I purchased a VERY expensive Black Stainless LG slide-in range from the Dearborn location after…read morefinding their company website and reading more about them. I spoke with the saleswoman on the phone and asked about the model and if it was a "smart stove" where we could connect it to an app on our phone. The main reason I wanted this feature is I have two children under two and sometimes it's hard to break away to go preheat the oven for dinner. I have all smart LG appliances now that work with the app so the stove was our last needed purchase. We got the stove delivered and it sat for a week since we are remodeling and needed to finish the gas hookup. Once we hooked up the stove, we determined that this stove ONLY works with an Android phone and will not do what we need and therefore is rendered useless as far as smart features go. I contacted the store and told them we wanted to return the stove. We were told by the woman on the phone that all sales were final DESPITE their website saying there is a 14 day return policy. She argued with me and told me that the website must be old. It said 2021 at the bottom. Then she told me it was MY due diligence as the customer to read up on the stove SHE sold me to make sure it would work. This conversation went back and forth until I told her I hadn't used the stove. Then she said she would call corporate and see what she could do. She called me the next afternoon and told me corporate advised her to call LG and troubleshoot the issue. I had already done that I sent her all the screenshots of my conversation with LG and also the stove manual. She agreed that it was ridiculous that the stove didn't work with my iPhone and said when she looked at the price tag she thought it was a super expensive stove and someone would be crazy to have purchased it at that price, then realizing what she said, she said "not that you're crazy". Um ok. She called me later on that day or the next and said corporate won't discount the stove for me to want to keep it, and IF I want to return it, they won't only charge me the restocking fee of 20% but also the first delivery fee of $79 (since it was financed) AND I can't deliver it back to the stove myself since we have a truck, but I'd have to have them pick it up and charge me ANOTHER $79 for them to do so. Oh AND I'd have to drive the 45-60min to Dearborn to pay in CASH to return it! I've worked in retail, sales and customer service for years and I know how NOT to treat your customers and Happy's Appliances in Dearborn is a perfect example. If anyone shops here, they'd "have to be crazy".

Had a leaky dishwasher and needed a cheap fix. Unfortunately the first unit I purchased here had an…read moreissue and when I exchanged it, I did not have the best experience. The manager personally reached out to me the next day and offered a rebate for my time, effort, and trouble, and assured me everything will run more smoothly next time. I believe her and will be back. All in all I got a great deal and best part of it is I don't have to wash dishes for a family of 4 anymore!

This is the bottom of the barrel. There is no part of me that will ever go back here again. We…read morewalked in no one to greet or say hello. Sales people on the floor Don't even look your way even when u ask for help. At least when it was sears they were willing to help. No one had there masks fully on. We finally just left. #$hithole ‍

The owner and repairman, Shawn, is very trustworthy and kind, and his service prices are very…read moreaffordable. I have always called Carmack for my appliance repairs. We always will. Thank you, Shawn. Mike and Dana.

Sean from Carmack did a wonderful job fixing our dryer. He was very pleasant, helpful and friendly…read more The price was very reasonable for his service and we will definitely be recommending his service to our friends and family when someone has an appliance that breaks again. Thank you!

I had a very disappointing experience with Lavorganics Appliances (24038 Joy Rd, Redford, MI…read more48239). I purchased multiple appliances delivered at 09/24/2025 from this shop: a stove, clothes washer, gas dryer, and refrigerator. At first, the owner was very friendly and helpful. However, after I paid and the items were delivered, the service changed. I was told delivery and installation were included with the necessary equipment, but when the delivery arrived, I was charged extra for installation. Shortly after, the refrigerator/freezer stopped working. The owner came and said the motor was not working and replaced it, but the unit still had problems, including water leaking underneath. I sent pictures and he promised he would come back to fix it, but he did not follow through. I went to the shop again and he gave excuses about being sick and having pain, but the repair still was not done. Even though the appliance was supposedly under warranty, I ended up hiring my own technician and paying $150. Based on my experience, I do not recommend buying from this shop. The customer support and warranty service were not reliable.

They want $800 to over $1000 for used appliances in the ghetto. Might as well go to Home Depot for…read morethese prices. Stay away from here at all costs.

Now under new management I believe. Used to be reliable. I bought a washing machine that was…read moredelivered on Saturday that didn't operate properly. I called about 4pm that same day and was told to call back Monday. When the repairman came Tuesday ( 4 days with clothes in machine) he finally got it going, with some operational restrictions, such as a limited amount of clothes in a large capasity machine. A he left, we could only wash small loads, before it malfunctioned again. I called and asked them to bring me another washer and that was promised Friday (yesterday). I sat around all day and at about 4:30 that afternoon I called only to be told I wont be here, and that I would be Called by 12:00 Saturday for a delivery time today. I just called to find out I would be sitting again until maybe 6pm...again. Theses are new people with poor service and products and a 30 day warranty that used to be 60 days.. that says something. DO NOT TRUST THIS COMPANY. GO SOMEWHERE ELSE!!!!!!!

The service man was not helpful. I felt he used pressure tactics on the sale to make it a cash…read moresale. Upon delivery the item was not the one selected. It was the wrong color and an inferior replacement. The product was missing the door shelf. I called and informed the store but I feel they did not care about my concerns. For them it was all about a quick sale and overcharging for an item I did not select. Overall my experience was not good and I would not recommend this store to others.