Only option in Fredericksburg and I think that's the only reason there in business. Internet has…read moregone out countless times since being a customer. Tech support is good and comes out relatively quick, but billing and all Other aspects of customer service are bad. They "upgraded" me to a faster internet without my permission and upcharged me as well. They told me it was fixed 2 times already and I am still being charged for a service I didn't ask for. It's been 3 months of this. They've placed the difference of price on my future bill so hopefully it will be fixed in a month.

What we pay for is 200 MBS internet service. What we get,... is regular interruptions of service,…read moreslow service and constant excuses. No one ever offers a discount or refund. Lousy, LOUSY business!

FRONTIER EMPLOYEES LIE THROUGH THEIR TEETH!!! The salesperson came to the door, promised I could…read morecancel in 25 days if I wasn't happy. We had connectivity issues from the beginning, and after I requested service, the technician never showed up to his appointment. I have a screenshot of the customer service rep backing up the salesperson's promise, and Kirk, the supervisor, refused to honor TWO employee's promises when I called to cancel. He said that the promotion wasn't good in my county, the county in which they came to my door! They will charge the first month's bill, a disconnection fee of 94.79, and the equipment return fee of $50. GOOD RIDDANCE.

If I could give more than 5 stars I would. During the serious storms we had in Ingram recently my…read morehome was struck by lightening, "frying" my modem and causing other problems with the internet. I called C/S, after hours and on a Monday holiday, talked to the representative, who was friendly and most apologetic. Don't know why he apologized, unless he sent that lightening bolt! Much to my dismay this morning not one, but two trucks came to my home with repair crews at the ready. In no time, with no problems, I was back online. HCTC YOU ROCK! Wisest choice I made was switching to HCTC. Wish I had been that wise with other choices in my life, but that's another story! You have a loyal customer forever. Just keep doing what you do best. . . .providing fast, reliable, internet service.

2 years I have been fighting with this company! We pay our Bill's yet never get service promised!…read more We are hardly even home to use it, but when we are and we sit down to watch tv or my kids try to do homework on the internet....it is buffering...unavailable...slow....not enough bandwidth....the list goes on and on! I've called, they have come out, they have tested things...still my service sucks. I'm pulling my hair out over here!

Bohemian style is a good description, with seveal broadband computer terminals to use. This place…read moreis good for surfing and the owner, "Kat" is a former Dell techie and knows her stuff. She rents out time and also gives classes in a variety of compute subjects. A great teacher with methodical approach. You can't help but learn stuff. She is also good with repairs and virus/malware problems. You can buy through her as well and get a new system or just a laptop....Give them a try.

Met and discussed needs with Thomas and our builder...waited and waited and sent three e-mails and…read moretexts and builder spoke with him several times and he assured him he would get that right out and weeks later still no quote!!!...poor poor poor ...I do NOT recommend this person or their business...

They are prompt and do a great job with setup and instructions. Would recommend them to anyone.read more

Service is all about the profit. Educate yourself on phone technology and know the phone you want…read morebefore you go to this store. They will sell you the top of the line product and make it difficult to exchange or return, no matter what the policy states. Beware of the nice guy (sales bots) act, they use all the tricks in the book. The manager is the worst.

Trey was a great help to us while out of town and needed help with our cell phone. Thanks Trey!read more

Outages are more frequent and last longer…read more Terrible customer service. High speed internet only if you live in a densely populated area. Wish there was an alternative electric company.

Terrible service. Our whole neighborhood lost electricity 3 times within 24 hours for all…read moredifferent reasons! LOL it wasn't even storming or anything. BEC leadership doesn't use our monthly payments for upgrading grid equipment - obviously. Elderly people all over my area and power is constantly lost. OMG.

RTI is efficient and reliable. Our expectations were beyond satisfactory. Thank you for helping our…read moreoffice run seamlessly!

From the owner: RTI operates as an interdependent IT Support team that works hard to establish and cultivate strong…read morerelationships with our business clients by providing excellent IT Services. When success is achieved, we continue to reach higher. Our Mission: "Empowered to do what is right for our business clients. Strive to always be part of the solution and not the problem."

Great customer service. The shirts are great design and so comfortable. The packaging is also a…read moresuper cute!

From the owner: Valkyrie Made stands out due to its focus on providing…read morehigh-quality, custom-printed merchandise that enhances brand presence and creates memorable experiences for clients. Its unique value proposition includes a commitment to customer satisfaction, a personalized approach to each project, and a deep connection to the local community. Valkyrie Made’s initiative, Where the Wild Merch Is, further highlights its dedication to celebrating and rewarding loyal customers who proudly wear its merchandise in public. This focus on community engagement, along with its broad product offerings—such as banners, signs, apparel, and promotional items—makes Valkyrie Made a one-stop shop for businesses and events in Wimberley, Texas.