I got my hair dyed here on sept 9th 2023- I never leave reviews, but after going through so much…read moretrouble just to fix my hair these past few years I thought I'd inform others... Got my haircut sept 2nd which was great-- can't remember if it was Nicolette or Natalie but the stylist was super transparent with me which I loved. The hair color is a different story. I was going from brunette to a full head of blonde highlights, my colorist was Terry, and she destroyed my hair completely. This was my first time dying my hair, she told me she used 4 different types of bleach in my head so I didn't know (at the time) that this was BAD. She put me under the hood dryer and left, my nose and eyes were burning so badly from the bleach I could barely breathe, I had to find a different stylist just to ask if I can be done with that thing. As we were looking at my color in the mirror, I tried to ask her nicely why the highlights look "choppy" on the top of my head-- I was NOT happy with them. She basically tried to gaslight me and said that it's supposed to look that way because I wanted highlights?? The highlights were uneven on both sides of my head, and my hair was YELLOW. To top it off, she got bleach stains on my sweatshirt, even though I had a cover on. How do you even manage to do that? Terry was nice/welcoming from the beginning, and I still tipped her 20% because this was my first time and I was clueless. But I NEVER went back after that experience. Could've gotten some sort of reimbursement for my sweatshirt at least because that was plain messed up. If you have darker hair and want to go lighter or blonde, please DO NOT go to Terry.

I have naturally very dark hair and have dyed it blue-black over the years. Two weeks ago I…read moreimpulsively decided I wanted a change for the spring time, to go from black to cherry red, and chose to go to Salon Norman Dee as I had found this salon years ago and never had any issues. Due to my previous hair dyes, I was informed it would take multiple sessions but at the very least I would leave with a cohesive even color, unfortunately, that was not the case. I sat at this salon for 5hrs...five hours...my entire head was bleached and this was the result I was left with. Due to my own personal time constraint I was unable to be fit in for a cut/blow dry, nonetheless, I sat at the salon for 5hrs to be left with horrible, dry, damaged, and unevenly colored hair, all at the cost of $300. I contacted the owner, Christy, who had requested for me to return, but considering the circumstances I was hesitant and rightfully so. I chose to go to a different salon to have my hair corrected, and they were heaven sent. In the same 5hrs Salon Norman Dee took to destroy my hair, this other salon not only properly bleached it, but dyed it, applied a hydration treatment, and gave me a cut/blow dry...all within 5hrs. I have waited for a response from Christy for 3 days now, don't expect any sort of compensation/reimbursement even if you paid for a service that was not provided. (the beautiful cherry red blowout pictured is NOT from this salon, save your money and go elsewhere)

Great staff. Owner, Janie is fantastic. Going there for years, couldn't recommend a better place.read more

This was my first time coming here and I had an appointment with Terry for a cut. I found her to be…read morereally nice & she did a great job with making sure she checked how I was liking the cut throughout the process. I got exactly what I asked for and I'm looking forward to going back for color.

I wanted to give this salon a chance; however, they initially told us we had to wait 3 weeks for an…read moreappt. I was able to let that slide. Not only that, they call/text you throughout the week multiple times with questions. It's kind of high maintenance and annoying. Today was the scheduled appointment. We get a phone call telling us the hairdresser is going to be late. My mom was rightfully agitated, and the woman on the phone gave her an attitude. "We're ONLY 15 minutes behind" well my thing is, you had us wait 3 weeks as if you're the salon equivalent to the Beatles. I've been reading that they haven't been doing well with new customers. I see why.

A note of appreciation to the Contempo Cuts crew. Today especially, as upon walking in, my mom who…read morespeaks very low made a joke to a very busy Michael who couldn't hear her. He came over to be attentive and share a giggle with her. While I was in my chair being taken care of by the incredibly talented Melissa and unable to physically assist my fragile mom who uses a cane, it warmed my heart to see not only her stylist but a few other stylists assisting her with walking and providing her with a beverage. She was genuinely treated as if she were their own family. Also, 2 customers leaped from their seats the second we walked in the door, to offer her (and even me) a seat. As a client of 20 years, I am grateful for a local salon with that neighborhood feel and professional talent that is unmatched in pretentious and overpriced salons. Thank you Contempo.

I called this salon 2 weeks ago for an appt, I was told I'd get a call back after speaking to the…read morestylist, never got a call back. Great customer service!

Love love love this place. I have super super thick hair and very long. If you saw my hair you…read morewould think it would cost an arm an a leg to color and cut. The prices here are truly amazing. I was shocked the first time I went there. Anna takes the time to really understand what I'm looking for for a haircut. I started going here because the people I work for recommended her. Everyone I work with goes to her and I can see why. Anna and her daughter are very accommodating and go out of their way to make sure their customers leave happy. I'm so happy I found my place after 20 years of searching! Shame on anyone that gave this salon less then 5 stars!

I've never had a keratin treatment before, and I found Downtown Salon and Art Gallery on Groupon-…read moreso I decided to give them a shot. I arrived early, but I was still taken back right away. They were apparently understaffed at this time, but fortunately I was still able to get an appointment on the day that I wanted. One thing I'd recommend- if you've never had a keratin treatment before and you're interested in getting one, make sure you do your research on the aftercare. I didn't realize that I wouldn't be able to wash, style, or dye my hair for the next few days. My hair did turn out straight and healthy-looking. Since I've had it done, I've noticed a LOT less breakage and shedding when I comb my hair and when I wash it. I've been avoiding shampoos with sulfate to try to extend my results.

Only place I've gone to in the past 5+ years now. You can't get service and company like this…read moreanywhere. Especially the chains.

I just moved back in the area a few months ago and was in dire need of a hair appointment. My…read moresisters friend posted a picture of her hair and I immediately asked my sister to ask where she goes. She went to Top Cut!! I followed them on Instagram and messaged them about wanting to book an appointment. Now, a lot of businesses and salons don't care about the integrity of their clients hair. Don't get me wrong, a lot of them care, but there are a lot of salons who don't either. Upon messaging Top Cut, they were extremely transparent and said that I should wait to do my hair again (because I previously bleached it a month prior). So, I booked my appointment a month and a half in advanced and waited patiently until the day came. When I got to the salon, I was immediately seated and we discussed what I wanted to. The salon took their time to examine my hair and let me know if my hair is able to withstand going lighter. What won me over is how much time and effort they put into my hair. I loved how they really wanted to make sure that my hair would stay healthy by giving me an olaplex treatment and an oil treatment! They took the time to foil my hair and separate the lighter pieces from the darker pieces (from my prior hair bleaching). I asked for a cool toned balayage, and as you can see from the before and after pictures.. they DELIVERED. After 9 hours of bleaching, washing, treatment and style, I am extremely pleased with the results. The staff is so sweet, always checking to make sure I'm okay. With how busy they were, they made me feel like I was a VIP client by attending to me often. Definitely will return for a touch up in a few months. Thank you so much for bringing me back to life :)

Amazing top service, they are professionals I highly recommend this place, I got a balayage and I…read morelove it, thank you guys

This was my first time at Alley Cats salon and I'm obsessed with my hair! Erik did a phenomenal job…read moreand I truly never felt so beautiful before. Will certainly be back

If I can rate 0 stars I would. This place needs to go out of business immediately. Let me begin by…read moresaying these people are scammers and liars. So my best friend just went to get a gel manicure from being told the price was $70, okay great, reasonable price. She got done and went to go pay and they said the price is $100. I don't know who in their right mind charges $100 for a gel manicure. My friend was very disappointed and asked why the price was so high and they said that it's because of using hardener for the nails not to break. No place charges that much. She paid and I went to drive her home. As we're driving home she notices that there is a mark that dried up on one nail and another nail wasn't even dry or didn't have top coat on it. We went back they fixed it. But she still wasn't happy with the price. So she started texting big boss lady Tatiana and Tatiana said if my friend had a minute to call at 9:00 pm?!?! So she did and now she's saying that the reason the price was so high was because of filing down the nails and taking off other material from a different salon. LIKE ARE WE JOKING RIGHT NOW?!?! Why wasn't that explained when she was there? As we were on the phone with this lady when i tell you i've never heard someone so rude before manipulating someone on top of that. And then a lot of stuff was said and she was so rude on the phone and i'm not gonna get into all of it but i'll provide two examples of what was said. One thing that was said was "I don't care about you guys wasting gas to come back" and another thing that was said was "it's 9:00 and i'm talking to you guys about manicures like ur wasting my time". SHE told us to call mind you. This is the customer service you get for going to this shitty place and getting scammed. Now my friend feels like she was taken advantage of for not understanding stuff. Do NOT ever go to this place they will take advantage of you too...

Doris is an awesome and friendly stylist. Nice cut for my teen son again! We prioritize going to…read morethis location for the consistently nice service and cut .Easy to book online and fast in and out.