This is same review I left on Google, but overall takeaway, Mike is my new go to mechanic for…read morerepairs and maintenance. All I can say is wow! Mike gave the best price for front and rear brakes and rotors, and came to me to do the job!!! Mike is very easy going to work with, and made sure I was satisfied. Definitely will be using Honest Auto for repairs and maintenance going forward.

He is a mobile service and he comes to you! You don't have…read moreto leave it at the repair shop and find a way home. In about 90 minutes he fixed a problem that my other place didn't do in a week. Thanks Mike!

Company has been fairer on analysis of maintenance than auto dealers. The Honda dealer suggested…read moremaintenance in cracked parts which weren't cracked. So company has saved us thousands of unnecessary repairs.

I had a great experience with Mr Steve from Gibraltar Auto repair. He worked on my car and I…read morereally appreciated the quality of work they did in my Honda truck muffler. He's very honest straight forward. I really recommend Gibraltar auto repair Thank you very much!!!

Never come here again, this place looks like a hell and so unprofessional. He doesn't even know…read morecall me ask for where is the tool for lug nuts. He was saying "next time don't do that!" NEVER NEVER NEVER trust this shit place! The mechanical was so RUDE and trying to teach customer do something! Why this place still be open?

We've been going to the guys at Foxwood Service Center for many years - from way back when they had…read morea gas station near the corner of Foxwood and Easton Ave. The reason we are still going there after so long is that they continue to be very honest and offer quality work. They've never tried to upsell us on un-necessary repairs like you get at other places. We've been pleased with their prices and haven't had to go back to have things re-repaired. While you could easily pass the place as you drive down Easton, it's definitely worth stopping for any auto repairs. There's a reason they are still around and have a loyal local customer base.

I took my 2005 GMC Envoy with 193k miles into the shop. The…read moretruck was not shifting correctly. I've owned this vehicle for 10 years now and this is the first MAJOR repair the truck has thrown at me so I decided to invest in a tranny rebuild. Everything was handled very professionally. The rebuilt tranny runs like new. I would definitely return here for my automotive needs.....they seem to be honest.

Recently busted an axle and literally rolled to their front door. Been a resident of Franklin my…read morewhole life (59) I never thought of them as a repair shop, just transmissions. I walked in to a sparkling garage and was greeted by the owner Corey. Told him my problem. He said they do all kinds of repair work there and quoted me a price for parts and labor, and was sorry that it would not be done until the end of the next day. I knew he could have taken advantage of my situation, he didn't. He called the next day, he charged the quoted price (which was reasonable) and was done before noon! Very professional and knowledgable. A clean work area is always a tell of the quality a shop. Remember, you get what you pay for!

My mechanic recommended these guys several years ago for tire service. They are simply the best. I…read morewill never buy tires from the big name stores or clubs ever again. Jake and his team provide competitive pricing, great workmanship and excellent customer service. No up selling. No pressure. Just honest service. Today my wife got a flat on the way home around lunchtime. A screw very close to the sidewall. Not repairable. A quick look at the other tires. She needs all four. So I called Freedman and spoke with Tony. He provided a competitve quote when I asked when could she bring the car in, he said anytime. Today is good. She got there around 1:30 and was on her way home about an hour later. Doesnt get any better than that. Wife super happy. Me too. Happy wife, happy life!

I've been going to Freedman tire for the last 20 years, my parents since the 90s. Jake and his team…read morehave always taken care of our cars and done an amazing job. I trust everyone who touches our cars to do their best work. If there is ever a persistent problem within the car, Jake will do everything in his power to make it right.

Extremely professional . George is honest and very accommodating atmosphere . I have been dealing…read morewith SUPERTOOL for 25 years .

The staff was really nice and they were willing to drop me off at my desired destination while they…read moreworked on my car. There was a nice waiting room with magazines & toys for kids and great seating. They also offer coffee or tea from a Keurig machine so I was able to enjoy some good coffee while I waited. What I didn't expect was to pay over $100 for an oil change. They didn't ask me what type of oil I wanted and most places do. I didn't think much of it. I don't drive a foreign car so the fact that I had to pay for some special type of oil I didn't want and wasn't aware was highly unusual to me. There wasn't anyone else there and maybe their prices are keeping business away. They advertise auto & truck sales so maybe that's where the pricing comes in? I mentioned my hearing impairment and they seemed very courteous on how they spoke to me, which I definitely appreciated. The front entrance is wheelchair accessible & there's plenty of room in the lobby.

I saw the BELOW COMMENT by the purported owner William posted Mar 10, 2025 .It caught my attention…read moreas Bill's picture is shown as the Owner's response, inferring that he is onsite. To my knowledge ,Bill retired and stepped away from GT automotive at least 6 years ago. I've been there a few times after Bill stepped away and more times prior to Bill retiring. Perhaps he is still the owner on paper, none of my business. I believed that the new owners were, Julie and her husband. I did not go to GT to make friends, but high quality work. However, Julie is rough, arrogant and lacks any semblance of HUMILITY and appreciation of customers. I stopped going to GT as the front desk woman "Julie" was consistently rude and dismissive. GT does great work, however, Julie was a terrible "Know It All" . ************* July 17, 2026- UPDATE - Responding to the "Owners" response to my post of July 4, 2026.... As to my standards and expectations, Customer Service is not limited mechanical work, it also includes respect, kindness, being treated with dignity. IMO, the "Owners" response to my comment reflects an unwillingness to accept constructive feedback, the need and desire to try to insult, rather than embrace, hence, reflecting a lack of humility, or ownership, full stop. In possessing a civil litigation background, I ask questions, not intended to put one on the defensive, as it may. Julie's husband (a seasoned mechanic) is kind. I just could not tolerate Julie, who works the front desk, and for the most part answers the phone calls as well. She displayed impatience with my questions. She is the conduit to the mechanics. In any business, the front desk gives the best impression on the appreciation of customers or lack of. Julie should be grateful and thankful that GT Automotive is doing well. This is demonstrated in having a high bar on respect and kindness to all customers. My comment should not be misconstrued as a vendetta as alleged, nor do I consider my comment a "bad review" as further alleged. It is intended to provide an opportunity for Julie to receive and accept the feedback in that this is how she may come across to some. Yelp Guidelines is to rate the "Overall" Experience. It is my first hand experience. Unequivocally, I am not a mechanic, nor is Julie. I had not dealt with Bill on my few last visits, as he'd long ago retired, at least 5 -6 years ago. Once again, GT DOES GREAT WORK. ********************* Business owner information William G. Business Owner Mar 10, 2025

Made an appointment for my Mazda for oil change and rotate tires and inspect. It was done well, at…read morethe appointed time, for a reasonable price . It is obviously a busy shop with a good reputation. The service advisor said they stick to Japanese brands - they would change oil on my Lincoln, if I want, but wouldn't do any repairs on it.

Great service and very personable people! You need repair to your vehicle or body work suggest you…read moresee the guys at Octane Garage.

I can't say enough about Rob and Octane Garage. As the other reviewers said, he's honest, prices…read moreare fair and repairs are done right! I'm not usually a fan of mechanics as I feel many of them tend to take advantage of women with unnecessary "repairs" or over charging. Rob has priced me at nearly half of what I was quoted on major issues. I will definitely continue to be a client of this garage and highly recommend it to anyone. Especially any woman who has ever felt gypped at other service stations. His Office Manager Joanna is super nice too. Thank you Rob and Joanna!