I bought my car last November. I had an issue with the engine overheating for some weird reason…read more I was stranded on 91 south and Road side assistance couldn't get to me for 2+ hours and they would only take me to Balise. Balise Mazda said it would be at-least a week before they could even look at it.(they were 10 miles away from me). Autex sent a tow truck to come and get me and the car and tow it back to Keene. Awesome service!!!! Awesome staff

On March 11, 2024, per my mechanic, Coleman's Automotive, I took my vehicle to Autex Inc. to be…read moreserviced because they determined that the SAS module needed repair which could only be done by a dealership. Tony Sherman, Autex Inc. Service Advisor, arranged for my vehicle to be serviced by Autex, Inc. Master Technician, Jeff Lynch. The technician determined that the SAS module circuit board was shorted out due to water damage and needed to be replaced. It was also determined that the Parking Brake Module was salvageable and did not need replacing. I was told that this water damage was caused by the driver spilling liquids into the center console. I told the staff to go ahead with the necessary repairs. Five months later, on August 5th, I took my vehicle back to my mechanic, Coleman's Automotive, to diagnose codes. Again, they recommended I take the vehicle to the dealership because the codes were associated with the SAS module. On August 9th, I took my vehicle to be serviced by Autex, Inc. Again, I spoke to Tony Sherman and he had their technician diagnose the codes. It was determined that the SAS module needed to be replaced because the circuit board was shorted out due to water damage. Again, I was blamed for causing the damage and dismissed by the service staff with a, "Ah we see this all the time - even 1 cup of coke can cause this damage." I then spoke directly to the technician and insisted he investigate a possible leak from rain water. He said, "well if you want me to spend time looking for a leak that's up to you." I said that I would take it back to my mechanic to investigate the leak since their hourly rates are much more reasonable than Autex, Inc. On August 28, 2024, I took my vehicle to Coleman's Automotive to investigate a leak. They found the sunroof drain liner was broken and rain water was getting into the vehicle damaging the modules. Therefore, the corrosion was not caused by driver error but by rain water leaking into the vehicle. My mechanic made the necessary repairs to the leak. Beginning 8-28-2024 until today, I have been drying out the vehicle with fans, dehumidifiers and damp rid containers. Due to Autex, Inc. service staff's incompetence and misdiagnosis my vehicle is inoperable and in need of both the SAS and Parking Brake modules to be replaced.

Fast, affordable and fantastic. No BS, or trying to rip off a college student. 2 days after buying…read moremy first car I was able to get it on the road. When I got my dad's luxury car detailed, it was better than brand new. They know your worth and treat you as such. I couldn't vouch for a service more.

failed my inspection and quoted me $1200 for brakes. went to another shop and the brakes passed…read morefine. Didn't like that experience.

Way overpriced, does work not needed & definitely ask to see replaced parts for ware & tearread more

had rear brake shoes replaced. Diring next inspection about 7000 miles later they were worn out…read more The mechanic who redid the rear brakes said they were never touched for years. contacted Promex and they would not refund the previous work that was not done! Their comments were these shoes could have come out of any vehicle etc. They would not accept responsibility

This old place used to sell Chevy's now when you drive by i feel like it wouldn't be out of place…read moreto see a couple of tumble weeds going by. Not much for selection, not really sure why they still bother, maybe they are just selling what they have to pay the lease. If those crooks at Chevy booted them for doing something wrong that gives you a sense of just what they are capable of...

My car broke down close to this dealership and the staff made me feel right at home. They talked me…read morethrough many options so I didnt feel pressured to pick "the most expensive one" like some dealers try to swindle. They fixed just what was needed and sent me on my way. I actually have been back for other 'check ups' as I think they're very trustworthy!! Thanks Wymans.

Don't trust this auto shop. They don't know what they're doing. I brought my car in a very common…read moreHonda Accord for a valve cover leak repair. They said the VTEC solenoid needed to be replaced. I trusted them and let them replace it in addition to the valve cover gasket. After this my car did not run and would not idle and stalled out driving it out of the place when they said it was all set to be picked up. They spent the next two weeks trying to figure out what was wrong with it and did not correctly fix it. I ended up having to bring it to Honda directly. Honda was able to fix it in Concord in one day. All the additional diagnostic work with Brutus cost me over $800 and they still couldn't fix it, this $800 did not include the money I had to pay Honda to fix what Brutus had done. They then offered me a credit for that work. We brought my wife's Nissan versa in for something simple. We told them the AC wasn't working. It had already had a vacuum test done and been recharged with uv leak detector added and still didn't work previous to bringing to them. We also suspected it had an exhaust leak. They did another vacuum test refilled it again even though we had told them it had already been done and then they said it could not be verified whether the the AC system worked. They also said they could not fix the exhaust leak and we'd need to bring it to a different shop. They then said the charge would be $160 we picked up my wife's car and did not pay this. We had requested they call us before doing any work. They never called my wife. They sent me a text message even though it is not my car that the work was completed. They never got authorization to do the work after they inspected it. Do not trust these people do not work with them. They do not know what they're doing. Additional update. We brought my wife's car to exhaust shop to be repaired. They said the exhaust leak was not in the piping as Brutus had told us but was in the gasket and it was a simple gasket replacement and they were able to do it in under 2 hours. Once again Brutus was not able tocorrectly use the issue and it was a simple fix they could have done if they understood what they were doing.

I had my back brakes replaced at Brutus Auto in Marlborough, Mass and I'm very happy with their…read moreservice. I was actually quoted a higher price to have them replaced when I first stopped in to have them looked at, it ended up being cheaper. Cody was very pleasant. My daughter was the one that recommended me to this place as she had her vehicle, repaired there as well. Sorry I can't delete my review wrong place.

My wife and I have been going here for years. They get us in and out for State inspections while I…read morewait. I bring the cars here for all general repairs. Had another great experience today. Dropped my Toyota-From-Hell at ten in the morning to find and fix an electrical short to the rear lights. They called me at noon, all fixed and ready to go. Very reasonable price. I cannot say enough good things about these folks. Honest, dependable. They could charge twice as much and still be competitive. LOVE THESE GUYS!

I brought my Jeep up to centipede Auto on the 6th of November they did my rotors brake pads and my…read moresway bars when I got the Jeep back the sway bars had been stripped he used an air gun so I called them and told them that it was sounding just like it did before they fixed it the mechanic seem to have an attitude about it I paid all almost $600 and they didn't have to supply any of the parts oh except for the clips for the brakes they said that they weren't with the parts that I brought which was almost $60 just in Clips but anyway I brought it back today which is Wednesday the 29th it took me that long to get it in there was real happy about that but at least they they brought it in and they did fix it I'm hoping that it lasts this time in the guy did it right I don't like leaving bad reviews but they did treat me pretty bad in the beginning so but they got it done within 5 minutes it was done that's how long it took to fix it so I'm hoping that fix the problem and I don't have any issues with it I don't like seeing businesses go downhill we're bad reviews but you got to treat your customers right I've been in business for almost 30 years with my business and I don't do that to my customers if they have a issue I get back with them take care of the problem immediately where the mouth pays a lot

I went here to get a check up on a relative's car. Maintenance was definitely needed but I was…read moresurprised when they said the car needed $1,700 worth of work done. The car is well taken care of and has low mileage so it didn't add up to me. I took it to another mechanic who said these costly maintenance/repairs were not actually needed. This place is what gives auto mechanics a bad name. Avoid.

I had my Subaru Impreza inspected here. They failed it claiming it needed an almost $1200 brake job…read more(crazy expensive anyway!!). I changed the brakes myself and the brakes did NOT need to be replaced. The pads, rotors and calipers still had plenty of life left in them. i feel scammed.