Does anyone know how I can recover the money they took from me? I paid for the architectural design and permitting and no one has responded or followed up with me. I paid $5k so far and do not know where I even go to file a claim. I just found out they are scammers. read more

Stay away from this people!! SCAM ALERT!! they'll take your money and never finish your project. They'll sell you a good presentation but that's it! I wish there was a way to leave zero stars. 3 years into my project and they don't even answer my calls anymore!!! read more

Very unprofessional company with very limited skilled professionals. My project changed hands 4 times, lack of communication, holding information, constant delays, and misinformation. Despite I provided them with CAD files and site plans, they did not check with the city regarding the local code. They should have done their due diligence before proceeding with the full set of drawings. I requested a full refund due to their incompetence . They only returned 50%. read more

Next Generation Builders are a scam. They are great sellers but they don't keep their word on the work performed. They take the money and run. read more

Very unprofessional and condescending. Constantly changing pricing and too many excuses. Please do your due diligence research your contractor because these guy are not it complete scam artist ! read more

DON'T DO IT! They have good salespeople, that is all! If I had known they outsource all design/architectural plans/project management to Bogota, Columbia, I would have NEVER signed the contract! Almost 2 years later, with 4 designers and 4 separate project managers, we finally got permit approval after I had to go into the County personally to figure out why I couldn't get issuance! There are so many things they did not tell me through the planning/design process! All the "Green" new rules contributed to ridiculously high costs in construction. They gave us a construction estimate in Nov 2023 to start and still have not started the project. They gave me a new construction estimate, and the cost tripled in less than 7 months! We signed a contract with them in December 2022, and still no ADU and remodel to show for it! What a waste of time and money! They should give me my money back! They are embarrassingly bad at the design/plan process. I would not take the chance with them on construction! STAY AWAY!! Outsourcing is never good! Stay local for all of it. read more

I spoke with Jason from Next Generation Builders, and I was impressed. He was professional, knowledgeable and through in explaining the process of building an ADU on my unique property which is on septic. So, I am left deciding whether to sell or add the ADU. A lot to think about They have Intergrated modern TechKnowledge to keep you inform as to the progress and there building skills to produce a quality product. I would recommend calling Jason if you have questions regarding an ADU. Stephen P read more

I've expressed ongoing frustration and distress regarding the interactions with Next Generation Builders. For the past two months, I have been attempting to collect money owed to me for the completion of an ADU project. This situation has created a significant hardship for my family. My efforts to resolve the issue, including making daily calls to the company. A particular individual, Esteban, has provided conflicting information about his association with the company, further adding to confusion and frustration. I was a victim of fraud and seeking to have my money paid in full. All the daily messages I do to them and they ignore me. read more

they don't do what they say and if u have a contract with them that don't mean be cause they don't honor it they will give u a price everyone signs the contract after the plans and permits are approved and u out of around 9000 They come back with some talking about we can't do the job for what we agreed on we need more money then is when they start lying and not answering your calls they don't even deserve a rating so if u don't mind getting on go with next generation builders they never finish and I had to put 1star so that I can post the review now I'll take that 1 back this what they get 00 read more

Where do I start? First off, they have amazing sellers. They tell you all the beautiful things and get you excited. But thats all. They dont keep their word. They ask for more than 10% of 1st payment.(which is not legal). And they dont care. The lady we spoked to from Colombia said "well thats the way we do things here" They are based off from zoom calls in Colombia. They have no actual office that you can go for any problems or concerns. So you are screwed if you pay them any amount of money. Communication is done by the phone. So they just stop answering when they want. Esteban Arraya was our initial sales person. They have several lawsuits. Do your research on google. You will find many concerning details about this company. read more

If there were a 0 rating I would chose it. This company so far has been incredibly dishonest. In August 2022 I received an estimate of less than $80,000 to convert the garage to ADU, details were discussed and agreed. Several of them claimed to be Christians which is my faith, as well. Since it was not possible to execute a construction agreement prior to plan approval (their claim), I chose to trust them. Based on that verbal estimate of under $80,000 I agreed to pay their charge of $8400 for the plans, done by them. Today is November 28. The plans are expected to be approved by the city in a few days. Now, just 3 months later, I am being told the exact same estimate is $165,000; more than 2x the estimate made 3 months ago. I know the economy is suffering inflationary pricing but this is ridiculous. Every meeting has been somehow delayed. I've had to ask for changes in managers because the manager in charge was not competent. The one I have now seems to want to cover all of this up with a cheery smile and no content. I've asked several times for a meaningful breakdown of their current estimate and each time told I would receive one. We've had two meetings since I asked for it. Still none is provided. Over TWICE the original estimate now that the plans are paid just 3 months later. Others offered to do the plans for far less. Part of why I chose to pay more for the plans was because the construction bid was competitive. Had I known then that it was just bate, and seriously deceiving, I would never have hired them to do the plans. I have a meeting with them again tomorrow night. If this is somehow resolved in that meeting I will agree to adjust or even remove this rating but we are so far off of the mark at this point I've decided I need to write this. Very stressful. read more

This company have 42 overdue invoices. I returned all their projects' Title 24 on time. But it's been a year that they haven't paid any of their invoices. So unprofessional and irresponsible. I will never trust them anymore and cannot believe how they're still in business. read more

My previous review of Next Generation Builders at the beginning of our project was good. But we got ripped off, and they scammed us out of 16k stay as far away from this company we can't get hold of anyone we have delt with phones are disconnected or they just ring with no answer. read more

I have now started my project with a different general contractor and the deeper we get into the construction the more design flaws we find . Something as simple as where the outlets go make no sense in their design. It seems they just threw something at the wall and hoped it would stick. I paid a pretty penny for these plans just to find out they are not even well thought out plans is very frustrating. While yes, I know I did approve of these plans, but I am not in this industry so I do not understand every aspect of what the plans state. I have had to pay for upgrades because of these design flaws which is unfortunate but my general contractor that I hired for construction has made the process as easy and as simple as possible!! read more

I searched for over a year for the right company to build my ADU, too bad I didn't find them sooner, they built the Studio in less time then all others estimated and I'm very happy with the process from architecture to finishings. I recommend them because I would use them again for future investments. read more

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This company is mismanaged have dozens of incomplete projects left my project half way done can't be straight up about anything had to take over the project myself. Before you give Esteban or Angelina any of your hard earned money do your research look yelp. Esteban no longer resides in Los Angeles loser moved to Columbia read more

Esteban was awesome! Drove almost 2 hours to my house in Fontana, CA. He was very knowledgeable and was able to answer all of my questions. He helped my family and I get financing in place in order to get started with our project. Had quotes from other companies and Next Gen was very competitive. Thomas and Frank were also very awesome in the onboarding and the design call with Anahita was great ! Can't wait for our project to be complete! read more

Next Generation Builders - Floor plan design - Product Design Near Me

I have been working with this company for 1.5 years and they have become increasingly difficult to work with. We have had our plans with LA County for over a year and have had nothing to show for it. No permits or any records for us to move forward with on our project. I've contacted them multiple times through different avenues (I.e. email, their website, and Instagram) to get an update on where our project is. We will be following up with the county ourselves to finish out the project. read more

Victor is our project manager! He is very knowledgeable and thorough with all of the details and the procedures on how to get the ADU unit started. We feel comfortable that we will have the right company and the crew to help us with the our construction. read more

Don't contact this company. They just take your money to leave your project behind without giving you any explanation and disappear. I'm trying to file a claim as we speak, hoping I will get my money back or the job finished. read more

Hands down to Victor! First of all he is very reliable, we found out that he had to drive 2.5 hours for our meeting just for this commitment alone make me feel that we can fully trust this company to build our ADU. Moreover he spent more than 2 hours explaining the whole procedure in details of the project! Definitely, this is the Great Team to work with! read more

Construí mi ADU con Frank y Next Gen Builders. Ofrecen un servicio al cliente excelente, y a pesar de los desafíos en la ciudad, lograron obtener la aprobación de mis planos en el tiempo prometido (5 meses). Ahora estoy iniciando el proceso de construcción, y me están ayudando con el financiamiento, además de obtener varias cotizaciones para mi proyecto. Los recomiendo. read more

1 Star for great sales pitch. Salesman informative and personable. After that all downhill. They hook you by providing a very good quote that requires a "refundable deposit" if for any reason within 10 days should you choose to cancel. Don't want to make this review too long .. but bottom line it took 6 months for them to return my deposit and only because I pestered them weekly. Bottom line I feel they would've been a company to use in the future. But after seeing how they ignore the consumer on a small scale. Don't know if I could trust them on a much larger project read more

Lack of communication is very poor, I've tried to reach out to them, and there has been no response.

The sales staff that we originally spoke with were very friendly and had a very convincing presentation. Very quickly after engaging Next Generation, it became apparent that this firm had limited project management, design and execution capability. Frankly - it was a circus of unprofessionalism. We fired them and regretfully re-engaged and they disappointed us again on all levels. I suspect that most of the marketing information is fabricated. Now considering legal action. read more

Honest company with good pricing. Our ADU was completed last year and we have rented it out no problems.

Great experience overall. My family & I come from the home improvement industry; so it was critical to do our due diligence. The big thing that stood out was how they were able to take care of everything from start to finish. We started with the design and permits. I cannot say enough great things about the communication. From when we placed the order - to when the architect came out and gave us a design, we knew every single step. This company was very up front about all the costs and what to expect. There was absolutely no surprises. Everyone on the team is super responsive & have their whole system in place right to the T. As business owners we can see how high class this company worked, as we do the same with our company. We did a 700 sqft detached unit and it was all turn key. Plans took us about 3 months & construction took a whopping 2 MONTHS!! Way quicker than we expected. Thank you for everything Next Gen. This was a great 5 month relationship, and any future projects we decide to build we will definitely call you. - Ivar & Nat PREFFERED TURF read more

They kept my deposit too. I thought Next Gen Builders were reliable and promising to their words. They had a site rep come out to give me a quote for an ADU. This guy hardly knew anything about any codes for an ADU for my property but sounded like he gave me rough estimates and guesses. However, I wanted to lock my quote for plans (because he did get on call with his boss for that quote) but didn't look for finance options yet for building an ADU but their rep said that it was fine, I would be able to cancel especially if my financing doesn't go through regardless they would be able to refund my deposit. LIES! I've reached out to every email I have, DM their IG, text the rep and they've all ignored me. It's really upsetting knowing that these guys charge premium prices and have a team that can not even handle customer service. I'd at least want a chat to see how my refund can be handled but I now have to resort to this review. It's been 4 months since I've been trying to reach out to the site rep about the refund. I even asked for a partial refund and got no answer. read more

Next Generation Builders - Product Design Near Me

First of all, we were very happy about how easy it was to get in touch with Next Gen's team. We found them on Facebook and it took less than a day to schedule a meeting with their team and discuss our project. We felt very relieved by the importance they gave to our project and how attentive they were to every detail. We felt valued and supported, especially because they solved all the questions we had about the feasibility of our ADU. It is obvious they have been doing this for a grip, they had solutions for every possible obstacle and they made it very clear that our ADU could be done. If you're thinking about building an ADU, go with Next Generation Builders, they will take care of you! read more

They kept my deposit and didn't even had me approved for the contract. When they tried to refinance my project the price was changed from what it was agree upon. So I said NO not going through with this project. And the unethical Company refused to return my deposit. So Now I'm taking them to small claims. Is not so much the money now is the principle I do not want them to do this injustice to anyone else. read more

Submitted an online request for an ADU consultation and made an appt for 3:30-4pm and confirmed with a sales rep. 4:54 and no call or what so ever that they will be late or not coming at all. I guess my business is not worth their time. Frustrating and such a waste of my time. Very unprofessional and rude. First sign was receiving the initial call where the background noise was over powering the caller in which it was hard to understand. Then a call I received to reschedule for an earlier time from the scheduled appt. I had work and had to deny that request, which they confirmed and sent a text confirming the regular appt. Do your research. There are other companies out there willing to go the extra mile to earn your business and treat you with respect. read more

PLEASE READ - DO NOT HIRE THIS COMPANY!!! I wish I could give ZERO stars. They are scam artists and the furthest thing from professionals. The number of balls dropped, mistakes made, lack of communication, lack of follow up and follow through was jaw dropping.... I thank the universe for all these errors BEFORE they even broke ground on my project that was located on a hillside. They are "Yes" people with minimal knowledge of the intricacies of city rules and regulations. I signed with them starting in summer of 2022.... What a nightmare it was to even move the needle on our project. The LACK of progress or momentum was so incredibly disappointing. The empty promises to endless incompetency. I still have yet to get the original documents back that I paid for... THEY were in breach of our contract a year and a half into it!! They decided our build was no longer in their scope 1.5 years into the contract. We were promised certain people would remain on the project, that did not happen. We were passed around to several people and NO ONE knew who was doing what!! No communication within their company as well... imagine IF we actually started the build with this disorganization?!! I have NEVER worked with a more incapable company... DO NOT USE THEM!! You will regret it!! My project was going to be in excess of 500k-600k...they could NOT get out of their OWN way. Procrastination was their way of doing business....Esteban, the said owner, came in mid-stream and said he would turn things around and elevate the quality of the customer service and city submissions.... NOTHING changed. I have now emailed him 3 times asking for original notarized document that I paid for.... He has yet to acknowledge the email or simply send me the requested (notarized and paid for) document that was NEVER even submitted to the city!!! Again.... HUGE MISTAKE TO HIRE THIS COMPANY. Do your research and find a reputable company to assist you with our project, NextGen Builders is NOT the company to use. I feel responsible to let the public know. Had I known to NOT hire NextGen, I would be A LOT further along in this build out... with permits, city approvals, surveys, contractors, design, and likely a completed tiny house with a interest rate in the 3's NOT in the 8% range of what is being offered today........ THANK YOU FOR NOTHING NEXTGEN. read more

We had the pleasure of having Alyssa help us with our evaluation,she explained thoroughly the process,as well as taking the time to explain financing options,we then told her we had our own financing,she advised us that it would be fully refundable if there were any problems getting financing,so we signed up with the best intensions on getting this started!our financing didn't go as plannedso we called on Alyssa to let her know,she put us in touch with Andrew who then said he would fully refund our deposit! Glad to see this company stayed true to their word!while many companies would drag you through coles to get your money back! We will definitely be calling them back when I get my financing in order! read more

I worked with Next Generation Builders from the beginning of my project. It took them 2 1/2 years to get it approved through the city. They have a lot of excuses. Now that I've decided not to work with them as my builder, I can't get a copy of my plans electronically from them. i've been calling all week and given the runaround from all there employees. You would think with the amount of money they've charged me just to draw up the plans and get us approval from the city that they could at least send me a copy of them. Week has gone by with no response . I'm very disappointed in them. read more

I have been evaluating getting a multipurpose ADU in my home. NGBLA has done a terrific job helping me analyze all aspects for the project. Lucas Salazar was a great thought partner in the process. I will be taking care of smaller prep work ahead of making the final decision to build it but I will definitely be getting NGBLA in the final bidding process for the project. read more

It was a pleasure meeting James! What a reliable and professional team the company has built! James came for initial consultation and made our experience very exciting and real. Honesty, reliability, connection, and professionalism is hard to find; James raised the bar! Thank you for a superb service! read more

I researched several ADU builders. Next Generation Builders being one. They have a lot of satisfied clients. In meeting the individuals on my project, everyone is very professional and knowledgeable in their position and when answering my questions. Jason came out and explained the process, approximate timeline and cost in getting my build done. Nicolas helped me with my design and paid close attention to detail as far as my needs in the space provided. He has been very informative and keeps me updated on a weekly basis as to where I'm at on the timeline of my build. I've been very pleased with their work. I highly recommend Next Generation Builders for your future builds! read more

Good work agent have good communication alway ready to help u and explain the process

Doing a great job so far. We're in the process of building an ADU. Communication has been wonderful and waiting time has been minimal.

I have been very happy with the service provided by Next Generation Builders. I did not know how to start with my ADU and Diego has been the greatest support for our family during this process. He has the patience to explain everything that I don't understand in the process. All my questions and concerns have been addressed properly. Thank you Next Generation Builders for your assistance read more