I'm writing this review for the good people who live and work at Brandywine Shrewsbury, but mostly…read morefor the people who are desperately searching for a place where they or their parents can be happy as the inevitable changes of advancing age take hold. My mom moved in a couple of weeks ago, and while she has had a difficult time adjusting, because of the kindness of the folks there and the superior qualities of the program, I believe she will eventually find happiness again. The food is excellent and plentiful, and the staff couldn't be nicer or more engaging. The programs are entertaining, which I say because mom has participated in most of them even though she has been sad about leaving her home. The security is great; they strike the perfect balance between safety and free, independent living. Making this change has been one of the hardest things my family has ever been through. We are lucky that we have found the people at Brandywine, from the women in management to the concierge to the dining hall staff, the chauffeur, the nurses, the care managers, every person on the staff, and the wonderful residents. I have high hopes that mom's next chapter will be filled with activity and good fellowship. For that I am grateful.

I wanted everyone who is thinking of Brandywine as a residence for their loved ones to know that…read morethe facility treats a parent like gold! I am thankful everyday for the staff, (Raul gets 100 stars!), and how they helped my mother get through her toughest times. I couldn't be more appreciative for everything they do and did for my mother. You were literally life savers!

Came here when I got promises of what living here would be like. Here for a while, and not one of…read morethe promises have been kept. The food is horrible, yet they keep the same cooks and manager. The residents complain to the Corporate office, but nothing changes. The aides are few and far between and most don't speak or understand English. They don't understand simple statements like "I need my bra strap moved", they go to the desk looking for what you are saying. Heaven forbid you are having a heart attack or trouble swallowing, they don't understand. Until last week, there was no nurse on duty in the facility between 10 pm and 6 am (even though they advertise 24 hour nursing care). Housekeeping comes once a week (which is not enough). If you need more than "assisted living" care, as long as you can pay the room rate for 2 years, they will accept you. These people need more care, so that leaves the aides even more short handed. There are no security guards, but the doors are locked at night. 1 star is being generous.

Horrible experience. It's common knowledge Sunrise facilities are severely understaffed…read more Don't risk your loved one's health by having them even consider this place. Enquire with the state Umbudsman how many complaints have been lodged.

From the owner: At Sunrise of Shrewsbury, we take a holistic approach to senior care, where everything we do has…read moreour residents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

Great staff and accomodations. My mom has been there for about 9 months and is very happy. The…read morefood is very good there are lots of activities and the other residents ar very nice. Highly reccomended Arbor Terrace Shrewsbury. Gayle F.

Arbor Terrace is a First Rate Senior Living Facility. The place is beautiful, clean and modern…read more The staff are exceptional. I am so glad we chose them for our parents care. The dining menu is also outstanding! I'd recommend this facility to everyone

I do not understand how people who have no heart or compassion choose this field of work…read more Absolutely disgusted by the staff here... Treated our love one like absolute shit, no way for any time of human to be treated. Would take hours to feed them, when we delivered food like soup for example they took over 6 HOURS to give it to them. Would consistently steal items that we purchased and wouldn't say a thing. People who treat elderly or anyone like they are not human deserve hell. For the amount you spend here a month it's absolutely SICK how they treat the people here.

From the owner: Located just minutes from The Jersey Shore and the cultural hot spot of Red Bank, the Chelsea at…read moreTinton Falls is the perfect location for your loved one to spend their golden years. Despite our close proximity to several fine dining restaurants, art museums, and specialty shops, our residents don't need to leave the community to experience all the features the area has to offer. We host weekly entertainment, visits from the local preschool, daily happy hour, art classes, and in-house sidewalk sales with local vendors. In the warmer months, our residents can often be found lounging in our backyard on the patio or in the gazebo. We even host BBQ's for family and friends during the summer. We aim to provide you with peace of mind that your loved one is safe under the care of a 24-hour wellness team, as well as give them the opportunity to maintain independence in a loving, home-like environment.

My husband was a resident at the facility for 34 days--had 3 trips to the ER at HMH Jersey Shore…read moreUniversity Medical Center. The first for a laceration to his forehead when he fell outside 3 days after arriving; the second for the removal of one of the sutures which none of the staff nurses were able to remove (perhaps since they had been left in too long); and the third of which resulted in a diagnosis of aspiration pneumonia, after he complained of discomfort in his chest. At that time, I called for a nurse who took his temperature and blood pressure, said both were normal, and asked me what I wanted to do. In view of the fact that he had both dementia and advanced Parkinson's Disease, his claim of "discomfort" could have been a heart attack. I was then asked if I wanted to drive him to the hospital, at which point I told her to call an ambulance. After a 2-1/2 week stay at Jersey Shore and subsequent admission to a skilled nursing facility, sadly he passed in December.The care he received at Artis was somewhere between nil and non-existent. Events of consequence included my finding another resident sleeping in his bed and on another occasion using the bathroom in his room during dinner; my receipt of a phone call from a nurse at 6:30pm advising that his physician ordered a higher dosage of one of his meds and asking whether she should send it out or if I wanted to have it filled by the VA. Upon his admission, I explained that he obtained about 99% of his meds through the VA at no cost, and they needed a minimum of 2 weeks to fill and ship. When I asked how much he had left, she told me she had just given him the last pill. Another incident involved my arriving for a visit on a Sunday afternoon to be greeted by a nurse who told me she was so happy to see me. Apparently, she had a "pop up" notification in his chart that his DBS had to be charged and told me she had no idea what a DBS was, never mind how to charge it. She had been given information as to where the charger was by the Director of Health and Wellness, but only had one of the two pieces of equipment needed. When she went to the nurse's office, she returned with the missing piece, which she found behind the printer! This is equipment worth thousands of dollars. On my phone I have a video of his being put to bed in a sweatshirt he had been wearing all day, a clean pull-up but no pajama pants. I could go on and on about the other mind-blowing experiences I encountered, but hopefully you get the picture When these events were reported to the "Management," including the Executive Director, they were very dismissive and didn't think there was anything wrong. Suffice it to say, that I wouldn't allow my worst enemy even near this facility. Despite the lovely decor, the level of care rates an F+++.

My mother has been living at Artis since March 2023. At this point, I feel that she has been there…read morelong enough that I can give an honest review. There has never been a time that I have gone to Artis where the community was not spotless. Prior to living at Artis, my mother had lived at Brandywine of Shrewsbury. Sometimes, when she lived in Brandywine, the hallways would smell like feces or urine. This has never happened in the past seven months that she has lived at Artis. The facilities are incredibly well-maintained and kept very clean. The facilities are also bright and cheery, not dim and dismal like other facilities I had toured. The whole outdoor area is fenced in as well and they have a beautiful patio. My mom enjoys going outside with her friends. The staff is incredible. They constantly go above and beyond for my mom. I frequently visit and have gotten to know them all. The staff is very hands-on, and always make sure that my mom is bathed and they even do her hair for her! They always let me know if she has run out of something, or needs something. I am frequently updated and kept in the loop about her care, which is nice. My mom has put on some weight since she arrived at Artis which is evidence of the fact that she is well fed. I am astonished at some of the other reviews that are less than stellar on here but judging from that person's review history, they don't seem to be satisfied with anything. I understand that it can be tough to have a loved one in a memory care facility, and no facility is going to 100% live up to what you wish you could do at home. However, the money I spend is well worth it to see that my mom is content and well cared for. The staff at Artis consistently goes above and beyond to ensure that my mom is happy, clean, and safe. I cannot ask for, or expect, any more than that.

I think I need to live here! I loved the location, the apartments and the services provided! Now,…read morelet me check my finances!

I cannot say enough about how AMAZING this place is! My grandfather spent the last few days of his…read morelife here and they took the best care of him. They got to know him: music he liked, stories he told, hobbies of his, and more. They took the time to know his family: our names, relations, where we were from, and so on. We would spend hours in his room and they would bring us trays of food directly to us- sandwiches, cookies, coffee/tea.. anything we needed! They took such great care of my grandfather and us, giving us one less thing to worry about in a tough time. When my grandfather passed, there was a sweet nurse next to him. He talked about how gentle and kind she was, and she was able to be right next to him as he passed away. It gives our family great comfort to know that he was in good hands before we could be there. Every single person we interacted with was so unbelievably kind. If you are nervous about leaving a family member here, I can tell you that, from my experience, they will be taken great care of.

We've been using Comfort Keepers for over 2 years as caregivers for our mom in her home. if we ever…read morehad a problem they took care of it immediately, the staff is excellent and our caregivers have become like our family.

We used Comfort Keepers for my Mom as she has become a fall risk & needed someone to look out for…read moreher while bathing or to cook a meal because she couldn't stand too long. This really worked out. We were lucky to have a kind caregiver that mom excepted in her home.