I work for a large trade association, responsible for digital product development and digital content. We turned to Next Step to help us figure out why engagement was low on a new platform we had launched less than a year prior. By taking a Behavioral Science approach to assessing platform engagement and synthesizing user feedback, we were able to quickly pinpoint our platform's core issues and take action on design and messaging. It was a much needed "website intervention" that gave us clear insights into what we need to change to move forward with a more successful product. Subsequently, we've gone back to Next Step with three more projects, focused on A/B testing core value props, advising on digital product design and development (to ensure it aligns with what we've learned), and identifying key influencers and audience segments needed to grow platform engagement. Shirin and her team have been great to work with - true partners in every sense of the word. They're super smart and very reliable, keeping us focused and in-line with reality. From now on, I'm 100% in the Behavioral Science camp of digital marketing and product development. read more

Next Step has been such a great help to our marketing program. I get plenty of compliments on the presentations, the graphics, the collateral pieces, the website, and everything else that they've created for me. The team has been very accommodating with all of the twists and turns of our marketing program. They are creative and professional. We've accomplished so much together. I'm glad that I can count on them. read more

We have been working with Next Step for many years and they have proven a reliable, creative and competent marketing partner. This year we signed a more comprehensive service contract with Next Step and they are doing a fantastic job with web site updates including a new "In Stock Now" page and a career page, a monthly newsletter, and their google analytics employee has driven a ton of high quality leads from our site. Overall I am highly satisfied with their support. read more

We've been working with the NextStep team for 4+ years now. We started with website development and then have expanded their role into, effectively, an outsourced marketing arm for us. Shirin and I meet periodically to work on strategy and then we use their designers, developers, copywriters, etc. to execute the plan. We aren't large enough to afford full time hires for each role so I used to cobble together resources from different vendors. It's been nice to have a single source - much less headache for me. Highly recommended. read more

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Shirin and her team are amazing! From the initial project scoping to the website launch, the experience was as good as we could have ever imagined. The compliments on our website and marketing material speak volumes in terms of NextStep's talent. The unseen part is how much we enjoyed working with everyone. Shirin...Layla...Pete...the entire team are all talented and fun. read more

I'm a marketer at a nonprofit in San Jose. When I joined the org, we were just at the beginning stages of working on a total website rehaul. Even though I was still on boarding and learning about the industry, the team from nextstep made it super easy to ensure all ideas and wishes were captured. Post launch, it was really easy to make updates and get support whenever we needed it. Just a couple months ago, we refreshed a few of our pages and it only took 2 months. We have a beautiful site that fits our needs and we're very grateful to the entire team for being thorough, thoughtful, thinking outside the box, and going above and beyond!! read more

As a branding professional, I've worked with a lot of web firms over the last decade and I can assure you that the team at NextStep are total pros. They get it done, get back to you when you email them, and charge fairly. I first met with Shirin a few years ago and gave her an extensive wishlist of upgrades and changes I wanted done with my site (eatmywords.com). Not only did her team make all of the changes and suggest and implement a lot of improvements, they completely reworked my site "under the hood" to make it faster and more functional. And they made my site mobile, which is essential for any website these days. I continue to use NextStep to upgrade, edit and improve my site and they always do so with a smile. I'm continually impressed with their fast turnaround, attention to detail, and expertise. Recently I had them set up an automated process so that people who wanted to hire me as a consultant could seamlessly pay, schedule, and upload information for me. They figured out how to do it now it's paid for itself many times over. I happily and highly recommend them. read more

Thank you to Shirin and her team of magicians. We knew we needed big changes to our website, but we couldn't agree on the necessary changes within our own team. Shirin thoughtfully guided us through a discovery process, adding her own insight along the way, to reach a final product that is receiving rave reviews. I know we were not an easy client, but Shirin was supportive and made us feel comfortable the entire time. All of this and her team delivered on a timeline that was at least 30% shorter lead times than would have been preferred. A great team delivering great products! read more

We chose Next Step based on Yelp reviews for our bilingual school website. The five stars reviews were not lying! Shirin, Christine and the rest of the staff are an amazing team. They take the time to listen to your needs and wants. The guided us with experts advice, and the result is beyond expectations! The team was able to tackle every difficulties we encountered along the way in a professional, patient and caring manner. Needless to say that we will be using Next Step for future projects! read more

We contacted Next Step to help us with our branding and website redesign project. We truly enjoy our working relationship with them. Below are just a few reasons why we chose them and still continue to work with them. - They took the time through a series of initial meetings to ask the right questions and craft the right strategy for us based on our needs/goals. Shirin the founder had really valuable insights. - Extremely creative. We worked with them on everything from branding to launching our website and they produced amazing pieces. Pete their designer is really gifted. - Very Punctual. Met our strict Deadlines. Molly, their project manager was very responsive to all of our emails/questions along the way - Took great care of us post launch. We've signed up for their monthly support plan and Mitchell is now supporting us with all of our misc website needs and he is great. We continue to reap the benefits of the branding/website they created for us. I would recommend them without hesitation. read more

Look no further for a web designer. There is simply none better. Our firm hired Next Step e-Solutions to revamp our website in late 2010-early 2011. There is very little to say about the work that Next Step produces, since its superior quality speaks for itself (view their work on our site at: www.davisyounglaw.com). What is not readily recognizable is the manner in which Next Step deals with their clients. From the first day, our firm was treated as though we were the company's most important client. Shirin and her team were quick to respond to our needs, easily accessible to us at all times and more than willing to work closely with us each step of the way. The result was an amazing website that surpassed our already high expectations. We would highly recommend Next Step to anyone. read more

Next Step has been incredible for our business. They worked with us through a process that began with articulating our unique value proposition, mapping it to the website design and content, then overlaying that with marketing initiatives that reinforced our brand promise. They are great at pushing back when I am throwing too many ideas out there and randomizing their work. They understand focus and execution toward results. They are like part of the team and their expertise in behavioral economics helps me feel that I have a super power in my camp. read more

They didn't even bother to check if they can help me with my project. they didn't bother to at least give me an appointment

We started working with Molly and her team three years ago to completely overhaul our website. In order to add ecommerce on our new website, Next Step also had to work with a third party for all ecommerce related features. They are really easy to work with, respond in a timely manner, and very professional throughout the entire process. They based their website design updates on bahavioral science best practices, and they send us regular updates on website recommendations as well. Their whole design aesthetics are very pleasing and we have received many compliments from our customers on our new website. Thank you Next Step and all your team members! read more

Next Step has designed many of my clients website and not only have they been extremely pleased with the results but they watched their business grow beyond their expectations. If you are looking for a web developer and marketeer to take your business to the next level, contact Next Step e-Solutions! read more

After thoroughly researching online for a marketing consultant company and interviewing multiple firms, we were very impressed with Next Step and knew they would be a great fit for our company! We hired them on in 2017 and plan to continue having them on our team. They came on to help us with re-branding and launching a new website, along with that they have helped developed our messaging and marketing strategy, including the launch of our social media and re-design of our proposal packets. Being in the commercial construction industry it is easy to see how versatile they are and how their strategies and knowledge can be applied to any company! Not only have they helped us reach our goals and plan for the future, but each and every person at Next Step is a pleasure to work with. Everyone has something different to offer and they are always there when we need them. We highly recommend their services! read more

Next Step E-Solutions, simply put, has been our hero here at King's Embroidery. They have helped us become a big-time player in the embroidery and screen printing industry. When we receive a call from a customer, they are already sold on our services, because they have been to our web-site and been convinced that we are the choice for them. However, it is the pay-per-click campaign that has really unleashed the power of that web-site. Next Step's experts in web marketing have pushed us to the #1 spot for those shopping for embroidery in our area. Large corporations are finding us on the web and deciding that we are the right choice for them, small to medium size businesses are finding their way to King's and our client base is growing at a phenomenal rate. Don't wait, run to the fantastic folks at Next Step and see what they can do for your business. read more

Recently, our company decided that we needed to redesign our website and marketing look. After being in our industry for over 30 years, and developing a recognizable National brand, it was important that we find a look that reflected who we truly are. We chose Next Step to manage this project, and we could not have chosen a better company! The resulting look and feel genuinely capture the soul of our organization, and the ongoing support from the whole team at NS made the project an amazing journey for us! Shirin, Molly, JoAnne, Pete, and Diana were all amazing, and Layla continues to work with our office each week to ensure that we have all we need. I highly recommend Shirin and her entire team to any company that is looking to better tell their story to their clients and their employees. If you don't already know what your "Why" is, or if you want to better communicate your "Why" to everyone, then Next Step is your resource. Thank you to everyone at Next Step! read more

There are many who claim to be "Web Designers," who can churn out a template site within a day or two at very little cost. However, you truly do "get what you pay for." If you want a professional, custom web site that truly reflects the best qualities of your business, as well as a site that works for you to generates new business, then you need to engage the very knowledgeable, talented, and honest professionals at Next Step. Shirin and her team built my web site from scratch. I not only get rave reviews from my clients, but I also receive new business, which in the end is what we all want from our web presence. It needs to look great, convey what you do and how well you do it, but it also needs to call people to action. My site performs all of those tasks extremely well, and as you can tell, I am a very satisfied client of Next Step. Call Shirin, you will not be disappointed. read more

Shirin and the NextStep team came through for me once AGAIN. Together we embarked upon a complete overhaul of the ShotSpotter.com site and transformed a very technical, text-heavy web site into a fascinating, powerful story. Now every part of the site is gorgeous and compelling. It's a marketing masterpiece that gets rave reviews from customers, prospects, employees, partners and even industry pundits. This is one talented web design team that I can recommend very, very highly without reservation! - Theresa Marcroft MarketSavvy read more

Worked with Shirin and Molly to get our website updated. So helpful, so patient, so knowledgeable, and super happy with the end result. Would definitely recommend! read more

Shirin, is awesome communicator. The best spent 2 hrs of my week so far! I learned so much at her social media seminar, here I am doing it! Who says you can't teach a "Seasoned Business Owner" new things. Thank you Shirin for the great tools you taught us to use! As the owner of a local construction company, I plan to use Next Step e-solutions to take my business to the next level. read more

We have worked with Shirin & her team on a few projects now and we keep coming back! They are really knowledgeable and make sure to use their design expertise to direct our project in the right direction. Her team is flexible and responsive and I would recommend reaching out to them if you have any design needs. read more

Shirin and team have been terrific. We started working with them early this year on a complete redesign of our website and have been very happy with their design and branding work. read more

I am very thankful to Shirin and Next Step e-solution who made my dream possible, making e-commerce site. When I started looking for web design company, I found that there are so many of them out there who could build good looking website. I wanted a team with years of experience and skills but, also the team who I could work comfortably throughout the entire process creating a successful e-commerce site. Next Step e-solution truly differentiate from others because they not only are skillful and capable of what customers request, but also, I strongly felt that Shirin, and support team sincerely care and have strong interest in our success. I was so impressed about their guidance on each steps and the level of communication is superb. I strongly recommend this company for those who is looking to build your own website for the first time! read more

After interviewing several agencies, we settled with Hello Nextstep. Shirin and her team were very professional and they brought a different and novel approach to their marketing solution. Marketing is not our core competence, so we have to rely on experts to fulfill this deficit. Hello Nextstep helped us from concept, design and execution of all of key marketing goals. Our project manager was very supportive and was responsive to many of our last minute changes. Our designer was brilliant and it took very little time to go from concept to the final product. read more

I've worked on a board with the Next Step founder Shirin, and I've been impressed with how she and the team have evolved the company over the years to become experts in behavioral science. Shirin is highly respected in entrepreneurial circles since she's known for constantly improving and innovating within her business. Next Step uses unique techniques to build online experiences that drive action. I continue to recommend the firm. read more

I wish you could have seen our company's website before Next Step gave it a complete make over. Our web site was well intentioned but, unless you were familiar with our organization it would have taken time and much searching on our site to determine who and what we are. Shirin Oreizy and her amazing team at Next Step re-branded and re-messaged our company's online presence. Do yourself and your company a favor ... ask Shirin for a consult and see what Next Step can do. read more

Next Step is the real deal! They are easy to work with and really understand what their clients need. We have used them for a couple of projects at work and have had amazing results. I can't recommend them highly enough! read more

I've known Shirin and the Next Step team for a year as of this writing. What I think sets them apart from their competitors is how they use the science of behavioral economics to optimize the design of their clients' websites. This makes visitors more likely to engage in the site and take the actions that the site owner is seeking. Plus, Shirin's business ethics and acumen are outstanding! read more

Next Step assisted our small business with a re-design of a 20+ year old existing website. What should have taken 6 weeks took more than 6 months due to our internal issues. Alicia and Shirin were more than accommodating and patient with us as we made our changes and were able to guide us in our re-design process. The end result is fabulous and we could not be more pleased. We would strongly recommend working with Next Step e-Solutions for any web design projects. read more

Still working with Next Step and still happy! They continue to be responsive, creative and proactive. Thank you for the quick responses and constant updating! read more

When our team decided to allocate resources to redesign our old website, one of our partner organizations highly recommended Next Step e-Solutions. After an initial conversation with Shirin, we were convinced to hire their services in large part due to their professionalism, impressive portfolio, and their willingness to work with our limited budget as a non-profit. Throughout the whole process, Shirin, Stacey, and Steve's performance has exceeded our expectations. We now have a website that were are proud to show to the outside world. So far we have received nothing but praise for it. I highly recommend Shirin and Next Step e-Solutions. read more

Hi all, I run a healthcare software business and got referred to NextStep by an advisor. They helped us build out 2 websites over the last couple of years. We chose them because they incorporate behavioral economics (the science behind how people make decisions). This was important for us, due to our complex sales cycle. The team has been very responsive, even well after we went live, and met their timelines. I've worked with several agencies over the years and they may be the only ones that actually met their deadlines. I've already referred them to several other startups in the healthcare space. read more

I've had the pleasure of working with Shirin and the amazing team at Next Step on several major projects. Not only have they performed flawlessly under time sensitive requirements but with precision! The team really takes the time to understand my requirements and provided a lot of valuable input to improve the overall experience for our customers. I felt they are a true business partner not just another agency. I look forward to many more years of success with Next Step. read more

Next step is a group of dedicated and talented people who came together to create a very personal and professional experience for their clients. I have been referred to them by Shirin. They listen to your needs and care for you success. They are very aware of the complexity of the projects and hold your hand through the whole process. read more

Shirin and the entire NextStep team provided us with excellent advice and customer service throughout the process of building our new website. They expertly created the right questions to ask customers for interviews as well as survey takers to find out exactly what captured the essence of our business. They then crafted positioning and messaging that was simple and powerful. And we are really happy with the clean, current design. Beyond all of that, they were highly responsive and kept their timelines. read more

Based on Yelp reviews I chose Next Step to redo the website for a hotel/inn my wife and I own. Shirin provided multiple options based on complexity to suite different budgets and needs. After selecting the type of site needed based on an initial consultation the process was smooth and deliverables delivered on time. The finished website looks great and we have already seen an increase in reservations as a result of the new site and improved functionality that really sets us apart from our competition. We have also signed up for hosting services from Next Step. Could not be happier and highly recommned to all! read more

I thought I could hire just about anyone to build my website. I was very wrong. Like many of my peer's, I just didn't understand what a professional like Shirin Oreiy from Next Step e-Solutions could do for me. I really wanted a site for my medical clinic that felt calm and serene while keeping it professional. Shirin and her team took a very Naturopathic approach. They asked me questions about how I work, what are my visits like, who do I attract as clients and what would I like my site to do for me . . .with that they created exactly what I wanted. Where others had failed they not only succeeding in filling my expectations, they exceeded! I highly recommend them. read more

I'm a Professor at Stanford University, I was introduced to Nextstep through my network (they've been working with Stanford's Electrical Engineering department for several years and came highly recommended). We reached out to them recently to help with the redesign of our departments website and met with them at their office in SOMA to discuss our goals/vision for the redesign. They led us through a series of discovery sessions in order to flesh out our needs and make appropriate recommendations. They were able to offer us everything from strategy to design to development and even post launch support all under one roof. Everyone on their team was extremely responsive, friendly and knowledge. I'd highly recommend them to anyone that is considering a Web design project. read more