Charles is brilliant. I have an old, out of warranty Dell XPS laptop that wouldn't boot into Windows 10. Charles did a fresh install of Windows 11 and had it ready within two hours. It's like a brand new computer! He also provided intelligent consultation about which of my 2 ailing laptops would be best to repair 1st for my trip to Europe and what to do with the other one after I get back. His pricing surprised me by how affordable he is. He'll work with you to make sure you get the most bang for your buck. I so appreciate vendor integrity! Charles is honest, professional, knowledgeable, and a delight to work with. Highly recommend! read more

Charles is truly "lightning" fast! I emailed a message through Yelp at 10:15 pm, got an immediate response from him to call the number he provided in the morning. I did, and he stepped me through the repair process (driver had become uninstalled) and fixed the problem within 7 minutes.....no trip to a store, no being without my laptop for days.....EXCELLENT SERVICE, KNOWLEDGEABLE, PROFESSIONAL!!!!! read more

Charles was extremely thorough, constantly updating me, and this all comes with an extremely reasonable price. Although my laptop was unrepairable, he still gave me the best advice (to get a new laptop) and successfully cloned data from laptop to laptop. I would highly recommend him and trust him with any laptop you have! read more

When I first talked to Charles, I knew I had found the right person to help with my computer issues. He is very responsive professional, trustworthy, and very knowledgeable of the quirks and issues of computers. I recommend him highly , and appreciate his considerate, patient and proactive approach. A great value for the time and effort, he put into getting me back on the network. Thanks read more

Extremely quick support, fixed within a few hours of drop off! Charles also explained everything to me clearly and gave some tips for better PC maintenance. read more

Excellent work! Was able to my solve my PC problem in just an hour. Communication went smoothly across text and in-person, they're incredibly nice. If I ever get a tech problem again I'll remember this place. read more

I brought my gaming PC twice here already. Charles is very professional. Gives you an updates as soon as possible. Very much feel safe letting him handle my gaming rig. This will be my go to computer repair if I needed. Recomended read more

I never leave reviews but this guy saved my entire vacation. He sent me a quote within an hour of me reaching out, and the final price reflected exactly what he quoted. I dropped off my pc the next day and he had it back to me a few hours later. He kept me updated throughout the process and didn't try to upsell anything. Super professional and easy. read more

There is no address Listed. I called the phone number. The recording says please send a text to this number. I sent a text and said my power port was loose and needed repaired. They replied by email, and said, we do not do this kind of work. read more

I wanted to get this review out quickly to inform all others seeking computer repairs that the reviews for Lightning and Charles are true. He did an amazing job in refurbishing my old PC desktop after I mishandled the installation of a new CPU. He was courteous and kind, never once making me feel like an idiot, and provided detailed information as to what happened and provided a solution that I understood. All of this occurred before I returned home. Upon agreeing to the refurbishing, he went to work, keeping me updated throughout the day. Amazingly, he completed all tasks and i was able to pick up the desktop the same day. Charles also cleaned up my installation issues for new software. I now have a more powerful and faster system. Charles also gave back all the parts of my original system. I thought the pricing was extremely fair. Charles went further by giving me additional advice on free software. I would recommend Charles to anyone having computer issues. read more

Fast response! Charles took me in the next day after sending a request over. Called him and explained what I needed and he said exactly what I wanted to hear and I was immediately sold! All I needed was extra storage on my PC, nothing major but preferred to have gotten it done professionally and save time. Definitely keeping them in mind next time I need PC services read more

Amazing service from Charles! My HP laptop's sound wasn't working and said sound output not working. I called HP and they quoted $600 just to send it in and have it fixed. I ended up finding Lightening Computer & Laptop Repair to help with this issue. Charles was super quick in responding, quoted me a very good price, and was able to remote in and fix my issue. It was quick service and he walked me through the steps of everything. I truly appreciated his help with resolving this issue and now my computer works great! I highly recommend this company and Charles. Thank you again. read more

Charles was awesome, these reviews do not lie. He was responsive, reliable, communicative, and fast! He immediately responded to my request and I was able to drop off my laptop right away (it kept crashing). He diagnosed the problem and gave me a reasonable fee. I was able to pick it up the next morning and it's working perfectly. I was completely at ease with relinquishing my precious laptop into his hands. He also accepts credit cards! read more

I took my older windows 7 laptop in due to unrecoverable blue screen. They had the issue diagnosed and laptop up within the same day and all data was recovered. They also helped upgrade my laptop to windows 10 with new solid state drive and it is now amazingly fast. They exceeded my expectations! I would go to them again for sure. The cost was reasonable, the service was extremely fast and communication was excellent. Well done!!! read more

Awesome job! Charles has great communication; he kept me informed along the way. At first, it seemed hopeless to fix my computer, but he persistently worked with Dell support to troubleshoot. I would not have been able to figure it out, and my Dell warranty expired. I will come back again if needed. Thanks! read more

I couldn't be happier with Charles and the service he provided. He quickly diagnosed the problem, was forthright with options and returned my laptop within 24 hours. It now works perfectly with its new hard drive. I will be most happy to refer Charles to anyone needing computer assistance in the future as I am now a big fan! Thank you Charles- Lynn S read more

my laptop has been slow for the longest time and i never knew why despite installing different applications that i thought would help, i've only had it 2 years so i decided to contact lightning computer & laptop repair and i received a call from charles within 10 min! my laptop is finally running as it should be and it was a pleasure to work with charles! i'm beyond satisfied with the quick turnaround and his level of professionalism :) totally worth every penny especially when you want a solution ASAP! he also gave me advice going forward on how to better protect myself and i couldn't appreciate it more! read more

I had 2 computers that I couldn't get a display working for either of them and Charles was a big help to get them both working again. The prices he gave me were really good and fair, I would recommend this business to anyone if they need help with their computer or laptop read more

Lightning Computer & Laptop Repair - IT Services & Computer Repair Near Me

Professional and reliable, fix my laptop in a day. Communicates with status and updates. Thank you Charles. Will Definitely come back ! read more

Was very happy Charles was able to fix my blue screen on my work laptop that's my personal comp. He picked up my laptop and fixed it same day kept me updated now I can use it to diagnose fords and Lincoln's read more

My very old home computer stopped working so I purchased a new computer and found Lightning Computer on Yelp. I exchanged a few messages with Charles and set up an appointment to have him transfer all of the data from the old computer onto the new computer and to get the new computer up and running. Charles was prompt, professional, and his fee was reasonable - just like some of his other reviews have mentioned. I highly recommend Charles for any of your computer issues. read more

I contacted Lightning Computer Repair on a Sunday morning as my computer was having issues. I called the number provided by yelp to leave a message in hopes of a return call on Monday and Charles answered! Shocked anyone would answer on a Sunday, I explained to him what was going on and the need to get my computer up and running ASAP. He told me I could drop it off that day as he had some spare time. I was stunned. Met up with Charles and gave him my PC. He kept me in the loop via text message and upon diagnosis gave me a call to explain what was happening. Not only did he get my computer (that wouldnt even turn on) working, he gave me advice and told me not to spend the money on the additional parts as they weren't needed!? I couldn't believe the professionalism, prompt response and overall great communication from Charles and Lightning Computer Repair. I will only recommend them for anyone that needs help. Thank you Charles, you saved me! 100 out of 5 stars!! read more

My wife's laptop was not functioning properly, so I called and talked with Charles. I had used him several times before and was happy with his work. After describing the problem, we arrange to meet the next morning (Saturday) so Charles could take a look. It turned out the Windows operating system was severely corrupted and needed to be reinstalled. Charles gave me a very fair quote and had the computer ready for me to pick up Sunday morning. He reset-up the computer and reinstalled the programs wherever he could so my wife was plug and play. Very professional, very quick and he went the extra mile. Computer runs better than it has for years. read more

On time very knowledgeable reasonable rates would use again and highly recommended for in house services

I would like to add my well deserved five star review to this company and to Charles, the owner of Lightening Computer. Charles came out the day after I spoke to him about my keyboard issue which had suddenly stopped working and being recognized by my computer. He brought a test keyboard with him and after trying a few things that keyboard started working so we figured it was keyboard issue. I then purchased a new keyboard thinking all was well but unfortunately it didn't work so we knew it had be a software problem. Charles connected to my computer remotely and started trying everything he knew to try to figure out what was causing this issue. His computer knowledge was impressive and he said he had never encountered an issue like mine and that it looked like an outside hacker had corrupted several files. After quite a while of non stop working his patience and persistence finally paid off and my keyboard started responding! I have never seen such dedication to resolving an issue and I'd like to add that Charles is also a really nice person and a pleasure to work with. If I could give him 10 stars I would! Thank you....thank you! read more

Charles was great. I emailed him the symptoms that my Windows 10 desktop was having, and he asked me to call him to explain it further, then asked me to send him some pictures. He was able to trouble shoot my problem from those pictures, and told me what I had to do to fix the problem. It worked like charm. Can't beat that knowledge and service. read more

Outstanding service... Knowlegable , responsive, fast, reasonable price... Highly recommend...

Needed to clone my old broken computer onto a new one. Charles responded to me very quickly, provided excellent advice, and very quick service. He was very professional and helpful. Overall, it was a great job for a very reasonable price. read more

Was having severe issues with my PC and one day it completely stopped working. Within 2 hours Charles diagnosed the problem, and within another 2 he had fixed the issue entirely. Been using my PC for the last week and it's been a dream. If you have ANY problem, Charles can steer you in the right direction. read more

My 4 year old laptop was painfully slow. It was puzzling to me because I only used it for basic use (e-mail, Excel, Word, and PowerPoint). I've been putting off fixing it because I thought it would be expensive and not worth my time. On a whim, I decided to research local computer repair specialists. Lightning Computer and Laptop Repair came up on my Yelp search, and I messaged them with my issue. Charles responded within 30 minutes and asked me for my laptops serial number and did a preliminary diagnosis based on the issues I was having. We set up an appointment for a few days later as he is located near downtown San Jose and I live in Morgan Hill and commute to Sunnyvale, so I wanted to get it taken care of on one of the days I have to go into the office. He was very communicative and understanding when I asked to change my drop off and pick up time and had my laptop ready within hours (I wasn't planning to pick it up the same day because of my schedule, but it worked out that way). He sent me photos of my laptop and gave me a full rundown of what he did to repair it. I was impressed by his service and communication and would highly recommend him to anyone in need of PC or laptop repair. read more

I would highly recommend this place to anyone who is looking for laptop repair. I mistakenly deleted my windows boot file and drivers while dual booting linux on my laptop. For a week I kept looking for solutions on online but none of it worked and finally decided go to a repair shop. This place offered me a really reasonable price to reinstall the windows 11 and I was done in about 2 hours. Also, they gave me a free power cord. read more

I found this place on yelp and didn't know why they didn't have an address. It turns out that the workers come to your workplace or house to fix the computer. My netbook died on me and I needed all the data on it. Instead of going to my house, I arranged to meet them in South San Jose. The guy told me that it would be basically 10 dollars per gig of data. I was worried because I had a lot of stuff on there, but the guy reassured me that it wouldn't be that much. He's seen 17 at the max for these netbooks. I mentioned how I had used Bay Area Computerman before and they retrieved all my data for 250 flat, no matter how much space. He called me back the same day and said it was done! Fast service. I picked it up the next day at the same spot. It turns out that I have 27 gigs of data. It was supposed to be 270 dollars, but he said that he did not want to charge me more than Bay Area Computerman so he only charged me 200, tax included. I really appreciated. They work very quickly and if you are okay with dropping it off at random locations, then you will be happy with them. read more

My desktop computer was stuck on bsod and Charles was able to fix it in a day. I was able to drop off and pick up my pc on the same day and the repair was done in two hours. Satisfied and highly recommended. read more

My new go-to for computer help!! They went above and beyond helping out my father when he had computer problems. He was able to make an appointment right away and they had him up and running in no time! Honest, friendly, responsive, and super reasonable rates. I will happily use them again! read more

Charles is the man! Helped me out with my lap top & he got it done fast & my lap top is up & running. Thanks Charles!

Charles was very prompt about replying and really great at communicating. He helped diagnose an issue with a new pc build and got it done very promptly. read more

I am using a fake name due to a threat against a one star 10 years ago. For this review; I will reveal my name as Kristin N . I had a Toshiba ( thought was 8 years old but was possibly 10) laptop that was corrupted with viruses despite my McAfee rx . The hard drive as well as software was corrupted and failing. It was painfully slow to boot up or do any sort of applications I am not using a computer extensively, therefore had hesitations on buying a $500 replacement . I am currently job searching and my employment resume was on the corrupted laptop, making me nervous of losing it . Charles met me on the street on a Saturday evening to take my computer for servicing: it was ready on Sunday morning, faster than i could even pick it up . For less than $200 , he restored the hard drive and software and backed up and saved all of my documents . Computer is now running close to like new! Charles is also quick to respond to any followup questions to non tech people such as myself. Thanks to Charles; i will be able to utilize a minimal use computer for a few more years and avoid a large purchase! read more

I was in desperate need to find a specific computer part (RAM Module), so emailed them to see if they had the part or at least know where to get the specific Part#. They live up to their name! They were "Lightning" Fast responding back to me, and even though they didn't have the part# I specifically needed, they directed me where I could find one. Responding back so quickly saved me a lot of time making numerous other phone calls to try to find a difficult computer part, and I had a few technical questions involving the item and they were more than happy to answer them ... forever grateful for their fast response, and especially their help answering my questions. I feel bad as I didn't even give them any business since a friend is installing the RAM Module. They are truly Very Professional in how they treat customers ... even people who may not even give them business! If this is any indication how they run their business then you can't go wrong using them for your computer repair problems! Hopefully I won't have any computer problems in the future, but if I do, they will be 1st on my list to call :-) read more

Due to the blue screen of death, I was worried about my laptop suffering hardware related issues. But CHARLES was quick and efficient, calm and even went beyond helping me with not only a reinstallation of Windows 10 but adding new and useful applications that will for sure enhance my workflow with school/work. Loving it so far and even more, a trustworthy family operated business! Definitely recommend. read more

Great company to use. Auto Nav 2000 plus Inc is very happy with the service Lightning cpmputer provided us Thank You read more