I really like Dr. Citro. He is straightforward, nice, and knows his stuff. He isn't trying to upcharge with extra procedures. I've had what I thought was a hemorrhoid and he looked at it and knew right away it was a skin tag from an old hemorrhoid. He said it would be a simple 10 minute, in office procedure to remove. They are just waiting on a Lidocaine shipment as there is a shortage. I would definitely recommend him, even for another opinion because you might be pleasantly surprised, like I was! Office staff was nice and super easy to schedule. Looking forward to having the procedure soon! read more

My first experience with Dr. Citro is when my husband had surgery with him 2 years ago, Dr. Citro has great bedside manner and also explains what he will be doing to make you feel comfortable and confident in him. I recently referred my sister to him and she had a great experience with him as well. My sister has been in pain for 10 years and didn't trust doctors so she lived with her pain, I told her about Dr. Citro and how he makes you feel comfortable, she gave him a try and now is happy that she did. I am also getting a procedure for my acid reflux with him(our family sounds like we are in shambles lol). I highly recommend Dr. Citro, he will take good care of you and your loved ones. read more

Brian is cool. He's on time, focused, and competent. He uses modern practices. I can see that some might think he has a cocky attitude, but, being that we went to High School in the same town, during a similar space in time - that's just the way they are. In terms of medical treatment, he did a good job on my father. Just like every positive review I give, ease in the process is key. Brian delivers. read more

So great - he made my butthole look normal again after an old hemorrhoid in like 10 minutes. I freaked out from the swelling initially....it felt like a nose had grown between my cheeks. Wouldve helped had I known ahead of time what to expect, but it passed after several days. What's most important is that I can now feel comfortable doing doggystyle with lights on again. Yes, the receptionist is rude, but I'm from the northeast and if you take everything personal, you will not thrive in this world...toughen up buttercups. You either give it back or brush it off knowing the b+tch isn't happy in her life...but YOU will be happier than her when your GI is working again or your booty looks normal. Yelp is asking me to attach a photo but I'm not going to go as far as that : ) Give him a chance...the Dr. himself is really nice and funny. read more

Absolutely professional. I need a relatively minor surgery and after doing quite a bit of research found that Dr. Citro specialized in doing a hernia repair robotically assisted. The hospital was terrific as well. Everyone was terrific with a good sense of humor. Made me feel like I mattered. I returned for a followup 13 days later after feeling virtually no pain. Dr. Citro told me I had no business healing so quickly and while he wasn't giving me permission suggested I take it easy the next day playing golf. 18 holes later and still no pain. Can't say anything bad about him except he wouldn't let me play golf the day following surgery. read more

Surgery overall was fine. The problem is the office. They waited till 30 minutes on Thursday before they closed to tell me my time for my operation the next day. Kinda hard to schedule rides in that frame. Then I went to get an fmla and on the form it says 3-4 days. So I went in a Tuesday to get it started. Called on Thursday to hear them say it takes 7 days not 3-4. The only excuse they have is the form is wrong. We'll change it. Now my work is scrambling cause there's no one to cover me cause I can't go back because of them. The doctor is awesome. The office is absolutely terrible. Angelica is the rudest receptionist I've ever had to deal with. Fire her read more

Based on my visit ... Dr Citro is one of the amazing doctors in Vegas and yet he has one of the rudest staff office. They are curt and rude. Talking down the patient because of the questions asked, is rude and most importantly a complete lack of basic customer service skills. When taken to the exam room for the exam ... the room was a mess from the previous patient. Yet another point for unprofessionalism. When I asked a few questions about office procedure... I was treated with hostility from the nurse. She even talked over me. Damn. We are not family. Save those unprofessional/unproductive skills for your family. Thank you. Peace. read more

So the girl Angelica is the most foul mouthed rude and nasty receptionist I've encountered here- most dr office has a rude ass receptionist but she tops them all! Talking over me talking condescending raising her voice cutting me off- I mean from the first 2 seconds of the conversation she had a nasty tone! read more

if you find yourself in a position to need a general surgeon... you cannot go wrong with Dr. Citro. Dr. Citro and his staff were very helpful... even with all of my visits for different paperwork. the surgery he performed was very quick and uninvasive..... you can not even see the scar! thank you Dr. Citro and staff!! Todd T. read more

Dr. Citro did my bilateral mastectomy surgery 7/28/21 everything came out great Dr. and office staff were very caring and answered all my questions... read more

I would not come back here again! I was referred here by my doctor and I definitely did not enjoy his rude sarcasm jokes. He said the pain I had was due to my children. And him saying, "ever heard of condoms" My initial reaction was to say, ever heard of being raped? But instead I kept my mouth shut because I would blow up on him. This guy was really careless. Even other comments mentioned by him were totally unprofessional. I hope others have a better experience than I did. read more

Service was quick, short wait time. Everything from making an appointment, asking for directions, and asking for further assistance was super easy. Dr. Citro and his entire staff are wonderful, attentive, and kind. I'm very glad I chose to come here. read more

I was referred to Dr. Citro by my primary care physician for gallbladder surgery. I was very nervous about having surgery but as soon as he walked in the room I felt more at ease. His confidence, explanation of the procedure, manner, and sense of humor changed my apprehension. His staff was always very helpful and polite from first contact. They guided me through the whole process of pre-admission to the hospital and scheduling my surgery and the follow up dates. I am 2 weeks out from my daVinci robotic surgery and couldn't be more satisfied.. Last month I did not know Dr. Citro existed....This month I will never forget him. Definitely highly recommend him and he will certainly be the only one I'd call when and if needed in the future. read more

Dr Citro performed hernia surgery on me and everything went fine. If you read the reviews here the negatives are almost all office related - so what? I had no problem with the office but even if I did that wouldn't be 1% as important as putting my health in capable hands. read more

Dr. Citro was absolutely a life saver after a very difficult procedure I had done. He was efficient and clear with his care and I highly recommend him if you need a surgical procedure. If you need a straight ahead doctor, Dr. Citro is the real deal. read more

That fat lady in the front named Angie or whoever is in charge of setting up appointments needs to get checked. She is not a Doctor, yet gives and speaks as if she was the Doctor or in charge. Her attitude is horrible too, fat bee. read more

After having a hernia for a number of years (I had to place my own needs on the back burner as I was a caretaker to someone with Alzheimers), I was referred to Dr Citro by a helpful RN from another clinic that had noticed my hernia. A short time later, I had my initial appointment with Dr Citro. He performed my surgery at Mountain View Hospital, using the latest techniques. Both follow up appointments went very well. He and I are both happy with the results. I hope I do not need this surgery again, but if I do, I will make sure that Dr Citro is the one doing it. read more

One word for Dr Citro and his staff, EXCELLENT! Dr Citro recently removed a portion of my colon due to Cancer. The procedure was done using the most up to date techniques possible. I am very happy with the results. Fortunately, my Cancer was found early. My wife's constant urging to get a colonoscopy, along with Dr Citro's skills saved my life. I appreciated Dr Citro's directness and demeanor. He was professional and friendly. I also must say his staff was wonderful to interact with. read more

I did surgery 21st of April for hernia and gallbladder doctor Brian citro was amazing I was a in and out Procedure his whole staff was was amazing from Angelica to Adriana and Liz is amazing thank you for helping me for these surgery's I recommend every one to trust doctor citro because he knows what he is doing and he is kind I would give million stars if I could read more

I did a lot of research and I recommend this office to my husband. He called and made an appointment. Front desk was difficult, they said they need paperwork from primary doctors about diagnosis, blood work, imaging records, etc. prior to scheduling. When my husband showed up for his appt. the staff was not welcoming at all and did not greet any of the patients, no chairs in the waiting room because of COVID-19?? So the patients are asked to stand by the door, it's somewhat laughable I suppose all the hospitals in town should get rid of all their chairs too. He was told that the office would get the records themselves for the bloodwork and imaging but when my husband showed up for his appointment they were not prepared and didn't get the records for the doctor to review. Dr. Brian had to come in and out of the consulting room three times to find out what was going on. The office was very unorganized. In the end they probably didn't even have his medical records. Dr. Brian told my husband to get more blood work done after getting 3 separate blood test already (it's because they failed to get his current records). A complete disaster of an appointment, terrible experience and a poor recommendation on my part. So disappointed considering there's a ton of 5 star reviews. read more

I would highly recommend Dr. Citro as a general surgeon to anyone. I had a pretty large cyst on the back of my neck and he was able to remove it with nothing but a small scar from the incision. I've received countless compliments on how well my scar healed and how small the scar is. The process was as painless as seemingly possible. Dr. Citro talked me through every step of the whole process. He was also able to help make the proper accommodations on the doctor's note for my job (being that my work is athletic based). read more

I highly recommend Dr. Citro as a general surgeon. He recently removed my gallbladder and repaired my hernia. He is the Chief of Surgery at Mountain View Hospital and an expert in DaVinci Robotic Surgery. I found Dr. Citro to be very professional, knowledgeable and friendly. He is confident in his abilities which I found to be very comforting. When I had a question after being released from the hospital, he was easy to contact, available for a phone call and very helpful. Highly recommend! read more

Dr. Citro and entire staff were very professional and courteous. He thoroughly explained the procedures I required and took a lot of care while conducting them. His staff was very helpful scheduling follow up appointments and provided a lot of assistance accomodating my limited availability. I would highly recommend Dr. Citro and his staff to anyone requiring medical care. read more

Dr. Citro was great! He removed a large Lipoma from my back without pain or discomfort. Very professional and has a great sense of humor. Outstanding office staff and wait time is under 10 minutes. I highly recommend him for general surgeries. read more

If I could give negative stars I would. This was the most horrible borderline traumatic experience I've ever had. I am someone with numerous health issues and have seen hundreds of doctors in Las Vegas. I saw Dr. Citro on referral as a 3rd opinion after 2 failed surgeries. Before he even walked in, I heard him say to his assistant "I don't have time for new patients today. I just got a new dog and I'm backed up". He walked in, didn't say a word or introduce himself, just pointed to the table. I got on, he aggressively pulled my pants down to see my wound, and very aggressively started poking at it. Said "yep its fucked up you need surgery". I sat up and he just stared at me as I was waiting for more information, he said "WHAT??" I said are you going to elaborate? He said "no, you need surgery what else do you need to know". I asked about the swelling and complications from previous surgeries, and he said "You're going to have that ugly scar forever." I nervously said oh, great..to which he replied "There are worse things in life." (one of those apparently being his patient.). He then tells me that's it and time to leave. This happened in maybe the span of 2 minutes. He was rude, horrible, unnecessarily aggressive and caused me more pain than I walked in with. They collect payment before you even see him, which I imagine is because no one would actually go through with having him operate on them after an experience like that. He didn't answer any questions, gave me attitude, and just told me I'm going to look ugly forever. Do yourself a favor and steer clear. read more

I recently went to Dr. Citro to have my gallbladder removed. He explained everything very well at my consultation, taking his time and not making me feel rushed. He was very professional and friendly. I felt confident about him performing my surgery. His office staff was amazing, very courteous and great with communication. I would highly recommend Dr. Citro to anyone needing a general surgeon! read more

My NP recommended a different surgeon and I sought out a second opinion. Dr Citro was my second opinion and he was able to accurately diagnose my incisional hernia. Without the second opinion and Dr Citro's knowledge I would have been operated on the incorrect hernia. He was knowledgeable and very personable. The surgery was scheduled in a timely manner and was without incident. His staff is super nice as I called with some post op questions and they were more than patient with me. I will seek out Dr Citro for any additional general surgery needs. read more

Dr. Brian Citro was very compassionate and professional. He (and his staff) made me feel relaxed, comfortable and reassured me that I was in good hands for my hernia surgery. They were right! read more

Great doctor but Ive called 3times his office staff wont even take my new address to send me a bill so i can pay him?i call.they give me a billing ladys phone number.i call again leave a message for her and never get a call back?its crazy take my new address so i can pay you and get a bill.this is a headache. read more

Horrible doctor. RUN FOR THE HILLS! To say that he is a doctor is unethical. He is incredibly rude, chauvinistic, and doesn't care less whether or not you are in pain. I went to see him because I thought I had a hernia. He told me no. Well two years later I find out that I TWO! TERRIBLE DOCTOR. ONE DAY HE'LL BE SUED FOR MALPRACTICE. read more

I had a five star experience with this surgeon and his office staff. I found them courteous and helpful and great on following up. Dr. Citro is knowledgeable and clearly at the top,of his game. He is a great diagnostician and very good at explaining procedures. His follow through in the hospital was amazing. He has a wonderful,team of young doctors under his watch. I love that he has a sense of humor. Surgeons with a sense of humor is an oxymoron and his humor should in no,way be considered arrogance. On the contrary it humanises him and puts him more on your level rather than intimidating you. I highly recommend this surgeon and would enlist his help,again in a heartbeat if necessary read more

I couldn't be happier with how I was treated all the way from diagnosis through surgery and recovery. I highly recommend Dr Citro. Thank you for giving me my life back. read more

Dr. seemed fine, if not a little pushy on whether to get a procedure done or not. I elected to get the quick outpatient procedure scheduled a month away. I was told I would get what my deductible would be closer to the procedure. Fast forward to the day before the procedure and no such information was given. So I ring up the office to find out that they still have not ran my benefits to find my co-pay. The office also has a cancelation penalty if you cancel within 24 hours. Anyone else see the problem with this? Also this office has one of the most in your face arbitration clauses I have ever seen. It is almost as if they are afraid something might go wrong. I wonder why? read more

I saw Dr. Citro on November 12 at the recommendation of my gastroenterologist. He actually sent me to interview 3 different surgeons as I needed hiatal hernia surgery and the Linx reflux procedure before the end of the year as I had already met my astronomically high deductable for this year. If it went past the end of this year I would not be able to afford the payment of another deductable after the first. Dr. Citro assured me he would do it even if he had to do it on Christmas - the other two surgeons said they could not do the surgery until January or February. Dr. Citro sent me for clearance from a Cardiologist and my primary physician. After multiple tests I finally received clearance on December 19 from both doctors. Dr. Citro's office made an appointment for me to come in on Monday December 23rd. When I got there they said they could not do the surgery until January 22nd as December 27th, the only surgical date left in December, was filled. I called back on December 24th to speak with Dr. Citro and the office manager refused to let me speak to him. She told me that she is the one that schedules all surgeries and that Dr. Citro does not know how it works. She said he should have never told me that he could do it before the end of the year because it is the hospital that sets the available surgery dates and then she is the one that schedules who will be done on what date. I am sure Dr. Citro is a fine surgeon; however, I have to question why his office manager would know more than he does and why he would not have any say in his surgical dates. I am now stuck as I cannot afford to pay another very large deductable in the New Year. read more

Dr Citro performed hernia surgery on me in May 2018. He was totally professional at every step before, during, and after the surgery. I would absolutely go back to him if I needed to and highly recommend him to others. read more

I had three hernia's which required hernia repair surgery. It was scheduled for December and then it had to be canceled due to Covid. January I called and was told the hospital was not letting them schedule anything for the time being, but they would get back to me. I called a second time, again told they would get back to me. I had already paid them and the hospital. Since I had a large deductible, and did not know when I would be rescheduled I called both the hospital and Dr. Citro's to ask for a refund. Miraculously, Dr. Citro's office called the next day after I left that message to say they could schedule my surgery as early as that Friday. I scheduled for a few weeks out. When I did not hear from the hospital about pre-registration three days before surgery I called. The hospital informed me Dr. Citro's office had not sent anything over for me yet and was not on their calendar. I left a detailed message, but never received a call back, instead the next day I heard from the hospital. When I was discharged from the hospital, I was told to follow up a week or two post surgery. I had surgery on a Friday and called early the following week for an appointment. During that call I was told the follow up would be over the phone and someone would call me the following week. No one called. I called Monday and the third week and was told someone would call me Wednesday, again no one called. I called Friday and explained it was now three weeks post surgery. Not only was I in pain, but also had questions. At that time they told me they would do my telephone visit then and asked how I felt. Because I still had bumps with pain I scheduled me for the following Tuesday at 3:30 PM. Today, Monday they called to tell me they have to move me up because there was no one after 1 PM and they couldn't keep the doctor that late. Dr.Citro answered all of my questions at the hospital, but his staff is very rude and unprofessional. Had I not called them, they would not follow up. I would not recommend. read more

I was diagnosed with right breast cancer in April 2017. Dr. Citro was the first doctor I saw after being diagnosed to discuss surgery. He advised that I would see him after chemo was completed and described exactly what I had and how things would proceed. Six months later, I re-visited Dr. Citro and he had surgery scheduled within 3 weeks from my last chemo treatment. He was so very helpful by answering any and all questions I had and also provided me with detailed instructions as to what to expect with a double mastectomy. Dr. Citro is pleasant and to the point and also has a sense of humor, which is important to me. He also recommended my oncologist and plastic surgeon and I have not been disappointed at all in his choices for me. I am blessed and moving forward to complete my journey now. The mastectomy was all he said it would be, so there were no surprises. I am healing well and have had NO COMPLICATIONS. Thank you, Dr. Citro! read more

I have to say I was pretty worried when I read these reviews initially but I have to say that I had a very good overall experience. There was a hiccup in the beginning with my first appointment. I had a scheduled time but when I got there they were out to lunch so I had to wait an extra 20 minutes for them to get back. I can see how the other yelper thought that the doctor was condescending. I did get that vibe somewhat. I wanted to give them a fair chance from start to finish before I wrote this review. Today I had my post surgery appointment and the vibe I got the first time was no longer there. There was smiles all around. During my day of surgery the doctor was very efficient and confident that all would go well and he was right. He put my husbands and my fears at ease. The procedure to take out two hernias took less than an hour. It was waking up from the anesthesia took a heck of a lot longer lol. I am very happy that I was referred to him by my doctor. And thanks to Karla too for being so patient with me. read more

I was referred to Doctors office @ 3150 Tenaya Way Suite 550 for a hernia consultation March 11, 2013. All went well on that visit; I had to be cleared for surgery so off to get clearance I went. They helped me find a primary care doctor in the same facility, since the office that had referred me originally was a filthy mess. I got in within a couple of days, they did some blood test and my EKG was erratic so I had to go to a cardiologist. I was seen by the cardiologist on March 20th 2013, he cleared me for surgery, and sent the supporting documents to Dr. Citros office. I called the new GP's office to make sure that they had sent clearance for surgery and was told that it was done. Today April 16th 2013 I called the staff at Dr. Citros office to find out why I had not been notified as to when we could schedule the surgery, since it had been 36 days since I was in their office and 21 days since they had received clearance for surgery. I was told by the staff that I had not been cleared for surgery. I said that's strange I have been cleared by both the GP and the Cardiologist. I asked the lady when the non clearance was sent to them, she told me March 15th. I asked by whom, she told me the original physician that had referred me to their office to begin with (it was a disgusting filthy office). The exact reason they referred me to another GP to get cleared for surgery. Conclusion : this office asked for clearance from a doctor they new I wasn't ever going to see again, then put the blame on me instead of apologizing and owning up to their mistake, the lady even read to me the cardiac clearance dated March 20th 2013. So now that I question their ability to communicate any information to their patient let alone communicate accurate information, the good doctor, or so I was told by Cruella Deville (the office manager?), has chosen to not assist me in my surgery at all. God forbid you ask any questions and get clarity on a surgery. The attitude was we never do any thing wrong and it's the patient's responsibility to follow up to get his surgery. The office staff is incompetent demeaning and outright incapable. DON'T"T GO THERE FOR ANYTHING... I have a message in for the Doctor we will see if he has any sense of accountability. (I waited to post to see if the doctor would call, HE DIDN'T"T I guess incompetence breeds incompetence) ONCE AGAIN THIS DOCTORS OFFICE HAD ALL DOCUMENTATION AND CLEARANCES THAT THEY REQUESTED I HAVE BY MARCH 25TH 2013. I CALL THEM YESTERDAY April 16th 2013 TO FIND OUT WHY THEY HAVE NOT CONTACTED ME TO SET UP THE SURGERY. THERE RESPONSE IS "IT'S YOUR RESPONSIBILITY TO FOLLOW UP ON YOUR SURGERY, NOT OURS". When did specialists become self serve? Maybe I need to get a bed, some lights, and a scalpel and perform the operation myself. Thank You, I hope this helps somebody. read more

Dr. Brian Citro is the worst doctor I have ever encountered in my 72 years of living. I have external hemorrhoids that I have had for many years and have gotten help from different doctors to alleviate these, such as coagulation of the arteries. (Their ad says they offer Banding but come to find out that's only for internal hemorrhoids). These were doctors outside of Las Vegas that helped me. I went in to see this doctor and all he did was poke and ram my anus half killing me with no respect for my pain and affliction, or embarrassment. He told me I had "Butt Rash" and did not have hemorrhoids, something that was ridiculous and then only prescribed a topical ointment. If you have external hemorrhoids do not waste your time going to this doctor. He is horrible to say the least and I'm suffering from his process today more than I was before. He had two interns in the room on top of all this who witnessed the procedure. I was appalled at his bedside manner. read more