This is an incredible community with excellent management and community relations. The facility…read moreitself is a beautiful newer building, with Scandi details such as light woods, very uplifting, beautiful architectural details, lots of light and windows, and overall immersive and convivial common spaces. I found it very pleasant there. Also love the dining area overlooking the atrium. All spaces well designed, well kept, clean, and modern. The apartment rooms are also beautiful spaces with luxe carpets, modern kitchens, and baths, with good amount of storage. The food quality and service could be improved, but we ate at an odd time...2:30 pm on a Saturday. I can't say enough about the people running this... so many activities and the residents themselves are go-getter and so friendly. Beautiful facility ! We worked with the community relations Director and he was wonderful and helped us thru a very stressful process of convincing mom to leave her big house. He really knows how to talk to and relate to older persons, and he so committed and compassionate. He gave us incredible advice all along our journey to find a place for mom to live. He gave us incredible tips, referrals and information to help with the process. My mom chose this place out of all the ones we looked at, but due to timing issues and availability of units and some additional amenities she needed, we went with another wonderful Merrill Gardens property. Do not hesitate to make this your or your loved one's new home!

My mum has been living independently at Merrill Gardens at Ballard for about 18 months. It's been…read morean excellent, safe & comfortable place for her. She's dealing with progressing memory issues & simply adjusting to being a widow & apartment life. She loves all the staff - from management, the medical director, front desk, dining room, concierge, facilities, & cleaning staff - they are all kind, friendly, fun & supportive - not only to her but to me also. It feels like home to me too. The staff immediately took the time to learn my mums (and my) name and get to know her so she felt welcomed, seen and supported. They go out of their way to accommodate her needs, they are immediately responsive. She has challenges that they have recently found an amazing work around for, which will give her extra support & more purpose in her day. Amazing! She's lived in 2 different apartments in the building & both feel new, clean, fresh, bright. Very comfortable. The location is fantastic - walk a block or so right into the heart of Ballard, grocery store across the street, banks & pharmacy a block away. It's perfect. As soon as I met Ian (community relations director) an Lisa (general manager) when we toured the facility, I knew we had found her next home. They are absolutely wonderful people! Zero pretense - just down to earth, fun & really good at what they do. Transitioning her into the facility was easy (mostly for me) with thanks to how simple the staff made it - a big move after living in your home 30 yrs! Thank you Merrill Gardens at Ballard - you are making this challenging time in my mothers (and my) life so much easier. I also will say that I have spoken to several other Merrill Gardens management & community relations staff at their other locations & have found every one of them to be incredibly helpful, also going out of their way to assist. We are truly appreciative - I have absolutely ZERO hesitations when recommending Merrill Gardens at Ballard.

My mom has always been a very self-determined, headstrong, person. Now, at 88 years old, she's had…read moreto make some very difficult adjustments to her lifelong independence and lifestyle. Finding a suitable match for long-term care was challenging for our family. Luckily, we found Aegis Living on Market Street in Ballard as a residence and care facility. Aegis Living is not only top-notch in every aspect of senior care but also gives complete reassurance to our family that all of her needs and medications are being met with the utmost professionalism. The residence is very clean and the dining room offers excellent cuisine with daily specials. Everyday there are activities, exercise sessions, and programs designed to get my mom out of her room and involve herself with the other residents. Entertainers are regularly invited to perform on the grand piano in lobby and there'll even be a concert there in a few weeks for New Year's Eve. Although there are still times that my mom has the blues, our family can rest assured that she is has a group of new friends, gets three delicious hot meals a day, receives all her required medication in a timely manner, and most importantly, - she is safe and sound. As a family, we are very fortunate to have found Aegis Living in Ballard. Thank you to Paul and Michelle and the entire team there!

From the owner: Our new Ballard community blends a distinctly Northwest aesthetic with a nod to Scandinavian…read moreheritage. Located in the hub of Ballard on Market Street, our community draws inspiration from the comforting concept of hygge–a quality of coziness and conviviality that fosters a feeling of contentment and wellbeing. Filled with natural light, organic textures, and elements of nature, our community has an effortless ease that will make everyone feel welcome and at home. While the community is all new, Aegis Living brings over 25 years of experience to continually raise the bar on Assisted Living and Memory Care. We’re proud to offer a truly high level of care, and to help you stay in your apartment while receiving flexible levels of service. We warmly accommodate couples with differing care needs, and we are uniquely able to support transitional Assisted Living for those with mild to moderate memory loss, as our community is designed from the ground up to safely maintain a sense of independence. Best of all, our Ballard residents will be surrounded by the big-hearted team Aegis Living is known for, providing thoughtful, personal care to every resident.

It's a great place to live. Many staff have been here for decades and are super helpful and…read morefriendly. Service has improved greatly since Tranforming Age became a partner. Happy Hour Fridays is always fun. Activities Director is super nice. 97 percent of your neighbors are very sweet.

norse home is a perfect place for those with no family and limited options ..but if you have…read moreanother option ....RUN. much of the staff is nice but the management is ineffectual and self serving. im in assisted living due to a debilitating stroke and in addition to having no knowledge or experience with my type of disability they dont seem to care. they have call buttons, and its included in the bill, but often they dont respond to them....when i complain they suggest i call on the phone.my disability makes that difficult....but thats their reponse....services for assisted living are minimal..sometimes depending on who your aide is and what they are willing or have time to do. some of them have tempers and WILL put their hands on you while no one has hurt me it is demeaning and a rotten power play to use on a disabled person. the food is terrible (overcooked cafeteria food) the dining/kitchen staff is not very experienced but VERY nice and works hard to please.

I would caution against placing your loved one in this home. My primary complaints are that they…read moredid not notify me of physical status changes when my husband was declining - urinary retention, skin breakdown, swollen feet. The adult family home owner, a nurse, said she visited the home daily but she clearly did not visit the residents or she would have seen these changes. She often did not respond to my calls or texts without my trying several times. And finally and most upsetting, she lied to DSHS. She was supposed to create a plan of care for my spouse and I was to sign it. When DSHS asked about this, she created a boiler plate plan and told the State I refused to sign it, which is a bold faced lie. I never saw a plan and she put words into my mouth to save reprimand. If your loved one needs very basic care, the place is probably okay, but just know that communication will be problematic and that the owner is deceitful.

Our family has two members currently residing at Ida Culver House. One is totally independent and…read morethe other requires more support. Both are pretty happy with the environment. They both state that they really enjoy the meals and the dining facilities, also the opportunities to socialize with others in a variety of dining options. I am unable to address the costs with any accuracy so I will say I only understand that fees are 'hefty'. But that includes all expenses. The family members support each them with frequent visits and supplement anything they need. At times, the staff is not 100% on the ball and require that we keep check on doctor's orders. It is important to do this since health issues are involved.  There are a variety of activities offered and many residents take advantage of the offerings and state that the choices are outstanding. These activities offer so much, friendships, socialization, enjoyment and much more. The programs are high quality and open to all. So far, the individual apartments are pretty basic. The windows are large and open onto lovely landscaping. Moving in required that each family member had to leave much behind and only bring in a few treasured items to fit into the small apartments. For our family members it is important that we 'supplement' their lives with our support. We do so with love and affection.

My father and some friends are currently living at the IDA Culver House, Broadview in Seattle. I…read morehave had dinner with them a number of times. Every time I visit the Ida Culver house, I am just so impressed with the quality of the staff. One of the places where the staff has an opportunity to really shine is in the dining room. Every time I am there, I am just so impressed with how the staff handles their roles, how kind and engaging they are with the residents. At the end of pretty much every meal, "someone" seems to always mentions how great the staff is.

It's a nice facility, but care is substandard. They create a care plan which is designed to charge…read morefor the services needed by the resident, but no accountability for delivering those services. My mother never consistently got the care we were promised (e.g., got one shower per month vs. 3 per week in the plan, almost never wearing her compression socks vs. paying to have these on each day). As well, as someone with dementia, she mostly sat alone in her room. During the sales process we were told how skilled the staff were engaging with dementia residents. We didn't see that after moving in, so would complain, we'd see temporary improvement, but always short lived. Staff turnover is high. There were many really great people that provided good care, but were quickly gone. Ultimately we moved her to an adult family home which was light years better and a fraction of the cost.

Aegis Rodger Park has incredible amenities, friendly staff, and good food. The nurse techs remember…read moreeveryone by name and truly care. There are so many programs! A theatre, pool, salon, craft room, hobby room, chair exercise room, billiards...you name it! Weekly cleaning and laundry services too.

My dad stayed at QA Manor for almost 2 mos until he passed. Me and my family was there everyday…read morewith him and observed a lot. Very high turn over in caregivers, alot of miscommunication with staff, very poor management, no security! I do want to give credit to a handful of the caregivers who was very caring and patient with my dad. I could go on and on but I'm just going to keep it nice and short-do not bring your loved ones here!!!

They let my dad walk out of their facility 2 times. I am very irrate about this. He has dementia…read moreand could have been hurt, lost or worse. The first time they put him in the general living quarters and he left after dinner out the front door. Was walking down Aurora for 5 hours and the police had to take him home! Second time he was in lock down area- he walked out and went to Safeway Starbucks! WTH They are lucky I dont sue them. Very upset. We are putting him in a faciliyy dedicated to Dementia people. I love my dad too much to put him im Queen Anne Manor. That said the nurse, Ryan, in charge of facility wasvery helpful. That place is so lucky to have him there. 5 stars for Ryan. Negative one hundred stars for letting my dad wander off for hours at a time in one of the most sketcyyplaces in seattle.

I am a resident of Aljoya Thornton Place. Moving here was one of the best decisions I've ever made!…read moreThe people, the amenities, fieldtrips, exercise classes, the food - all are exceptional. Best of all, the worry that hounded me as a home owner just disappeared - someone else has to worry about maintenance. I feel like I'm on a cruise ship - forever! I feel optimistic about aging.

My mom's quality of living improved incredibly after she moved to Aljoya Thornton Place! The staff…read morethere are incredibly attentive and supportive. The amenities are top notch and it's close to everything, which makes getting around very easy for mom.