I can't rate lower than a one or I would. My mother has been in this facility for 3 1/2 years…read more Every day that goes by, it seems like the service is getting worse. at 80 K a year, you would think the assistance would be better. choose carefully people.

We have a family member that has been at this Cogir for years. We have seen services continue to…read moredecline here. We have gone to meals over the years with our family member and the service in the dining room has gotten worse and worse and the food quality and choices are sub-par. It often takes the dining staff 45 minutes or more to serve the food when residents are waiting and there are only two meal choices. We have experience food being under cooked, and vegetables being so old they should not be served. Our family member often has had stomach issues and diarrhea that we think is at least partially caused by the food served. COVID was terrible with residents being forced to be isolated in their rooms for months. They are short staffed in all areas. Not just the dining room. The monthly charges have gone up and up. Maintenance is lacking in the units, including changing light bulbs, loose towel racks, etc. We have had to fix things because of this. They really do not offer a lot of assistance for ADL's even with extra fees. We will probably be moving our loved one soon.

This is a very deserving review! Frank and Juli came I to our families lives at a crisis point…read more Because of some complications in the family, our mom who needed 24 hour care, was being turn away from good options. Juli was referred to us, and I admit to being skeptical that we would get personalized and successful attention. How wrong was I?! She and her husband Frank (it was the combination that won Dad over in the end) were 100% available and prompt and their experience and contacts ended up with Mom in an excellent and beautiful home in Edmonds. They both have a very kind, strong (we needed that!) and personable way, which they bring to all of the encounters we witnessed. They were intuitive about what would move this very difficult situation forward and were correct! Please call them if you are super stuck like we were!

Juli is amazing - I would, hands down, recommend reaching out to her with any assisted living help…read moreyou need. My brother and I (who live out of the state) needed to find assisted living for my single father. Juli and I had many phone calls to discuss my father's needs and wants and were able to meet in person, with my dad. She really listened and we felt supported through the process of finding him a new home. Juli set up tours at multiple locations and coordinated so much of the move for my dad. It is apparent that she truly cares about the people she is helping and I have remained in touch.

This place is amazing. My mom does not qualify to stay there because she is on Medicaid, however…read morethe lady on the phone when I called help me gather all the information that I needed. This wonderful lady offered to call me back with more information of places that my mother could live. What a great and wonderful experience I had on the phone with Jennifer C.

From the owner: Aegis Living Lynnwood| Lynnwood, WAJust north of Seattle in a tree-lined neighborhood, Aegis Living…read moreLynnwood charms from the moment you step through its signature cheerful red front door. With a cozy, intimate footprint designed for easy navigation and genuine friendship, this assisted living and memory care community feels like a true home rather than an institution. A central bistro, sunny courtyard garden with croquet, and a full Life Enrichment calendar of over 200 monthly activities -- from art classes and music therapy to brain teasers and fitness -- keep daily life rich and purposeful. On-site nursing daily, 24/7 care managers, couples accommodated, and pets welcome.

As much as I appreciate this facility and taking care of my own grandmother, I feel like I've been…read morecompelled to share a concern I have about employers. In particular, I've witnessed disrespectful behavior and discriminatory comments/ actions. Specifically directed towards an employee named Makaela. She always effortlessly and efficiently makes sure my grandmother is taken care of and always goes above and beyond. but with recent witnessed experience, I think she has been treated with unfairness and in my opinion, employees like her shouldn't be taken advantage of, but consider the effort and respect she shows towards others. I hope management takes care of the situation and value employees like her who demonstrate dedication and hard work that it takes to work at a facility like yours

I moved my 92-year-old mother from Brookdale Assisted Living in Monroe to North Creek by…read moreBonaventure on the Bothell-Everett highway in Bothell, WA. Mom's memory was declining, and she needed memory care. The first time I took a tour of Bonaventure I was highly impressed with the facility. Just walking through the front door gave a lift to my spirits in that I was greeted with a brightly lit, newly renovated looking facility. The dining rooms looked like elegant upper-level restaurant dining. I found out they have a "gourmet" chef on staff and after trying their food I would agree. All the staff - the administration, the nurses, and care aides - even the maintenance people - were all highly professional and personable. The facility was welcoming as well as the people who work there. Dulcie Chase, the admissions director, was very welcoming and pleasant; as was each of the receptionists and Dakota Bingham, the assistant executive director. They all give the impression that this is not just a business, it is a welcoming living space where residents are seen as people with feelings and needs. My mom, entering the end of her life with memory loss and dementia, had a couple weeks of adjustment she went through. After this adjustment period was over, she warmed up to the staff caring for her. I found the staff from the very beginning trying to make mom's stay as pleasant as possible, looking at all her needs, and responding to my requests. They truly cared for my mother up until the time of her passing. They were with her when she passed, which I really appreciated. The staff always welcomed my presence, visits, questions and suggestions. I did not have one negative experience with any of the staff. My wife's mother and father were also at Brookdale in Monroe until they could no longer give my father-in-law the level of care he required. We suggested Bonaventure and set it up for them to move. They were quite impressed with the facility, the food, and the care level offered to them. As of this writing my mother and father-in-law are residing there now. With my father-in-law's new and more intensive level of care, the staff is highly responsive to our calls and the Assisted Living Director, Lara, is easy to work with. I can tell Lara really cares about her job and the people she serves. My father-in-law is now getting the end-of-life level of care that he requires. I could not be happier with the facility and the staff who care for our elderly parents. I highly recommend Bonaventure.

Very nice place and all the staff are nice polite and very caring and mindful of everyoneread more

MS does a great job in caring for seniors. That have large apartments and a beautiful garden. The…read moreactivities and food are wonderful.

Quail Park is a greedy, careless, lonely place for a loved one. Moving my mother in there is my…read morebiggest regret. Care costs were overpriced and management is heartless. Save yourself heartache and money by finding a different place.

It's OK. Not more. The staff are not very responsive or knowledgeable. The facility is nice…read morethough.

Assisted living, independent living and memory care are the type of care received at the Chateau…read morepacific. Staff is well trained and available to assist residents with several different things. Food is pretty good. Support staff like housekeeping and maintenance is a big plus.

Staff are attentive and know the residents names. Many activities are offered and food is great .read more

Robin the sadness you experienced is NOT what we expect when caring for someone…read more My wife experienced a seizure in June of 24 and after we were the hospital couldn't allow us to stay longer the search for an answer was forced.We first used a great family operated the 1st month with pleasing results and satisfaction especially with the kindness given my.After the 1st month my wife asked that we move to a place were we could sleep together.Ore children found Harbour Point and after them visiting and talking with staff from various departments suggested Visit with their recommendations to select HP. We moved in on 9/1/24. Good choice! We are in our 90s with realistic expectations of what the future holds.We want to share in the joy of being alive daily in a. supportive community, kind people to interact with pleasant surroundings good food capable physical help and encouragement. 1/1/2025 and nothing has changed our opinion. I personally still have heath and the life choices still available to me are enhanced by the entertainment special occasions provided and help fill my time as my wife sleeps for extended periods.I suspect that if I would be left by myself-I would just call this home. I give a 5 stars based on 4 months we have been here

I would give them a zero if that was an option . After talking with the nurse Evette ( who is…read moreanything but professional) I was assured they could take care of my husband. After 2 weeks of having outside 24hr care paid separately from facility, I was told they would re- evaluate to see if he was good with just their staff. It didn't happen I let the $5100.00 a week caregiver go and my husband was found on the floor less than a week later had phnemonia and passed away the 7th day after not having fulltime care. The nurse would not respond to phone calls and when she did it was with rude and had a nasty attitude. They did manage to give my husband more sedation meds after the caregiver was gone so they could keep him from wondering. I say look into memory facilities closely but I would pass on Harbour Pointe . They were planning on evaluating him on the day he died now that's convenient. My husband deserved much better care than he received. If I could only go back in time he never would have been in that facility. I know this show San Francisco but it is Mukilteo WA