SUMMARY: Incredibly professional, incredibly thorough, and incredibly competent. We are so lucky…read morethat we did a little bit more searching when our almost-flooring guy wasn't very responsive and we gave Design Floors an opportunity. Glad we did. 5 enthusiastic stars! BACKGROUND: We were recommended to a flooring company by our realtor and I got frustrated by the untimely communication between us and his company. Finally I made the decision w/ my wife to end it right then and there and set an appointment with Siegfried (owner) who was very professional and sounded very competent over the phone. COMMUNICATIONS Let me tell you how impressed we were. After my initial phone call w/ Siegfried, I set an appointment and asked my wife to reconsider and meet Design Floors. Siegfried was always on the spot with anything we asked for. He even provided samples for my wife to take back to our new home and we laid them out on our floor to decide. We finally settled on a color and made an installation appointment. One thing we appreciated is how fast he would answer our questions. If it wasn't by phone, it would be text. INSTALLATION / CREW My wife was representing us at our home and keeping her keen eye on things. She was especially pleased, and as a former corporate interior designer, she knows where companies/contractors will short cut installs. According to her, they did everything right. We put in vinyl flooring throughout the entire home except the master bathroom (we have pets; i have bad allergies) and it looks gorgeous. Because our house was completely empty, they were able to finish our 2,400 sq ft home in 3 days. Might be longer if you have furniture. The crew was led by a man named Elly (sp?) and he and the guys were very respectful of our home and took care to make sure things were clean after every day. They took away all the refuse from the demo and took away boxes and other misc sundries after each work day. Siegfried arranged the plumber whose prices were competitive with market rate. There was an accident (small hole in wall) while moving a piece of heavy furniture but Siegfried decided to take care of it on his own dime. Wow, we were impressed! PRICING Speaking of pricing, his rates were competitive with the 3 other shops I called for estimates. PICS These are just a few shots. Our place looks amazing and we can't wait to move in!

Design floors did our living room.and kitchen flooring. Great selection and professional service.read more

We recently used Mauricio's to remove and replace our existing countertops in both bathrooms and…read morekitchen with quartz. We are extremely pleased with the entire process. They really did an amazing job and we couldn't be any happier with how they look. The crew was very organized, professional, and meticulous in their craftsmanship. I would highly recommend them.

I purchased black galaxy granite from Mauricio's for our daughters new kitchen countertop. We could…read morenot be more pleased, they were able to get the countertops in sooner to accommodate the contractor. Everyone there was very helpful and informative. They did an excellent job on the installation. The pricing is in line with other places I checked out. I will definitely use them again.

The showroom is beautiful, IF it is the latest style. If you want something new or different,…read morethere's no physical product to see. We waited for service, and the sales person was good (showing us only pictures on a computer). But once the sale was made, THEY WANY NOTHING TO DO WITH YOU! Waiting for delivery, no response, call and call, no response. Really? Returned some items not used...8 days later, no credit received. Go ANYWHERE ELSE!

Walked in and said a kind & happy comment to the person greeting us. Woman ignored our greeting…read moreand asked how they could help us (maybe we should celebrate being asked how they could help, however, the rest of the experience showed that helping us was the least of their priorities.) We told her what we were looking for and she stayed sitting, pointing to multiple areas of the showroom, while basically telling us to look all over. We were interested in a jetted bathtub, which is technical enough that some personalized service would have gone a LONG way. As we walked by ourselves, we found at least two other items we would have bought (in addition to the $2.5K+ bathtub I was ready to purchase), had someone been with us to help credential features. We walked past two other employees and NO ONE offered to help us with anything. Walked out within less than 15 minutes when this place of business could have easily made at least a $5k sale, had someone just offered to help us.

Wow! From Athanas the sales rep, who was just as cute as can be to the install within a week with…read moreCal and Charles was so smooth!!!! I wish I would have spent the extra money for a wand type shower head and extra shelves, per se. So obviously I was not given a hard sales approach, it was Amazing dealing with Expo Home Improvement!!!! Oh, and Jameson kept me informed from start to finish!!! Cal and Charles showed up at 8:00am ready to work!!!! They covered all my furniture in the bedroom next to the shower install and covered my floors. I am amazed at how beautiful the job turned out and much bigger my bathroom feels!!!!!

I would give ZERO stars if it were possible. I arranged an appointment while attending the State…read moreFair. It was scheduled for Monday at 6:00 PM, and I received a call after my appointment time informing me that the representative was experiencing car trouble and would be delayed. Subsequently, I received another call indicating that he would not be able to attend, and I was required to reschedule. Therefore, I rescheduled for Tuesday at the same time, this time with a different representative. At 5:52 PM, I received a call stating that the other representative had a flat tire and that I needed to reschedule once more. NOT ON YOUR LIFE! If they cannot even attend for a consultation and estimate, I have serious doubts about their reliability in completing the job. DO NOT waste your time!!! "I would go as far as to say their positive reviews are written internally."

The team at Modern home is top notch; great communications and they completed the job faster than…read moreanyone else could. Give them a call and you will be happy with the results..

I just bought a new EV vehicle and needed a home charger installed asap! I called Tuesday afternoon…read moreand they were there Wednesday morning. After discovering the charger app wouldn't install properly they returned to correct dip switch settings to get things going!

Take my advice. Stay away from this business. Unprofessional and negligent…read more On August 1, 2024 I placed an order of 1145.04 sqft of Gold Coast 12 Prestige Express: Heirloom for a total cost of $2,590.56 with ProSource located at 5350 Airport Freeway Fort Worth, TX 76117. On August 8, 2024 I picked up the carpet rolls that were delivered to ProSource at this location in Fort Worth. On the following day, August 9, the installers proceeded to unroll and install the carpet. Upon doing so, we discovered there were stains on a 11.5' x 12.5' portion of the carpet. I have attached photographs of these stains. I immediately contacted Ms. Brenda Schrepper-Recinos at ProSource, at 11:58 AM CST, to notify her. I explained that I needed to be reimbursed for this portion of the carpet, ~$300.00, because it was damaged and defective. She responded with informing me that I would need to go through a claims process and inspection which could take a an undisclosed amount of time and the outcome would be based on their claims decision. My problem was that I needed to install that carpet that very day. I had already planned to do so which is why I ordered the carpet so far in advance. I could not delay the project. I also explained that I was a customer of ProSource and that I should be advanced my refund as the carpet was damaged through no fault of my own. Ms. Recinos kept insisting that this was their process. I wouldn't be able to accommodate this option as the deadline for me to install this carpet was August 9. I was expecting a quality product to be delivered to me. I informed Ms. Recinos that if they could replace that portion of the carpet early that very day, I could possibly consider that as an alternative option. However, I made very clear that it was urgent because I needed to make a decision on whether or not I would install the carpet and have to credit my customer, or try to replace the carpet if I heard back early enough. She assured me she would call me back in a "few minutes" as she needed to contact her managers who were on lunch break. I did not hear back from the manager, Mr. Shane Scarborough , until after 3PM on August 9th, via email, in which he requested I drive to their location and return the defective carpet so that they could give it to their supplier and receive their refund and in turn refund me. Utterly unprofessional. Being that it was so late in the work day, by this time I had made the executive decision to install the defective stained carpet in a closet. The stains are still visible and I am now having to credit my customer for the damage, that I was not responsible for. I'm not even requesting a full refund for the entire purchase of the order which would be $2,590.56 . I'm was only requesting I be refunded for the portion of the carpet that was damaged, which comes out to $2.09/square foot, totaling around $300.00. I responded to Mr. Scarborough's email at 3:29 PM CST on August 9th, and explained that I could not return the damaged carpet as I had to make the executive decision to install it "as - is", considering I had a deadline. Additionally, I could also not release my carpet installers and have them return another day, as this would also have incurred additional cost for me. I then proceeded with requesting my refund again and reminded Mr.Scarborough that my business transaction was with ProSource and not their supplier. I explained that is not my concern what they must do with their supplier and that I should be refunded for them giving me a defective product, as I now have to credit my customer. I never heard back from them. Today is September 4, 2024. ProSource has not demonstrated good will or good faith, but rather negligence and total disregard. I have emailed them again and attempted to call them and they are not answering my calls or responding to my emails. I am very disappointed with how they are conducting themselves. I will not be doing any more business with ProSource. I have filed a dispute with my bank institution in the amount of $300.00. I will be filing a complaint with the State Attorney General and the BBB.

I recently visited Prosource on the recommendation of my contractor to meet with Teri Ehrhart, an…read moreaccount manager, for assistance in selecting hardwood flooring for my upstairs remodel. I already have hardwood floors downstairs and wanted a different pattern for upstairs that would still complement the existing flooring. Teri was very accommodating in scheduling our appointment, asking me to provide a time so she could plan her day around it. We agreed on September 3rd at 1:30 PM. I drove nearly 25 minutes to Prosource and arrived on time. Upon arrival, a gentleman directed me to Teri's desk. I introduced myself, but before I could explain my needs, Teri informed me she was waiting for another client who had just arrived. She pointed me to three rows of hardwood samples and said she would join me shortly. I found this a bit odd and somewhat disrespectful, as we had agreed on the appointment time, and I had arrived before the other client. Nonetheless, out of respect for my contractor, I began browsing the samples. After a few minutes, someone else approached me, stating she worked with Teri and would be helping me instead. Her suggestion was to replace my entire downstairs hardwood floor to match the upstairs, which was not what I was looking for and quite honestly, cannot be considered a solution. Throughout my visit, Teri did not check in on me or offer any assistance. I left the store feeling disrespected and ignored as a customer. I will not be returning to Prosource and will seek other options in the DFW area where I can find what I need without feeling that my time has been wasted.

When I finally needed new flooring for the entire home I went to IStone to see A.J.!…read more He has great design skilled as well as a good understanding of delivering what your want. I worked with him years ago on a small project and now that i am ready to move forward i stopped by their store in Haltem City. More to come on this and must say his wife who runs the store was great to talk to and her knowledge of flooring was great.

My floors are not completely finished so I will be doing an updated review soon…read more I have been working with AJ, and I must say he is honest, easy to reach, and very knowledgeable. He was prompt and thorough when giving me an estimate. I am happy I chose him over other flooring companies.

Fantastic experience with Priscilla Castaneda at Arizona Tile. She listened to our concerns,…read morehelped us find the slabs that we were looking for, and spent the time working with us without making us feel like we were wasting her time, even though she had customers waiting. She showed us, was very knowledgable, and extremely nice. We went to other stone locations in the Dallas area, and Priscilla was by far the best!!! WE love Arizona Tile.

My husband and I came to visit Arizona Tiles slab warehouse on a busy Saturday, where we were…read morewarmly greeted by David. After being escorted to the slab warehouse we met Kathy Martines who was so knowledgeable and kind to us. She gave us a detailed map and suggestions on the areas to look for the size and type of slab we were interested in. After looking through their selection, which was a nice and extensive offering, we found 2 beautiful Paramount slabs. I think Kathy was as excited for us as we were, and she thoroughly went over the process to put on hold. We went back again to double check out our choice and Kathy was again super helpful having both slabs brought out and even helped us consider additional slabs and optional combinations. I cant imagine a more positive experience. Kathy was kind, professional, knowledgeable and a lot of fun to work with. What a nice way to select such an important feature for our home.

We used Lone Star Design Build to remodel our master bath and were very pleased with their work…read more When we first met with Kathi, we told her we had a couple of ideas of what we wanted to accomplish but we were a little overwhelmed with all the different options with granite countertops, tile choices, fixture selection, paint colors etc. Kathi assured us she would put some options together for us that would make our decision making much easier and, wow, did she deliver. She presented us with about 6 different options that included all the materials needed for the project and had samples to help us "visualize" how it would all look when done. It was obvious Kathi listened to us during our initial meeting and did her homework to come up with some attractive options for us without overwhelming us with material choices. As the general contractor, Kathi and her team handled all subcontractor interface. We had one minor issue during the project, the painter applied the wrong texture to the sheetrock. We called Kathi and the problem was corrected the next morning. The crews worked quickly and kept the job site clean during the project. Our experience with Lone Star Design Build was very positive and we will certainly call them with any remodeling projects we have in the future.

From the owner: Services Provided Design Consultation, Kitchen & Bath Design…read more& Remodels, Cabinetry, Granite, Solid Surface Counters, Texture & Paint, Flooring, Tile, and Lighting. Areas Served Arlington, Bedford, Benbrook, Burleson, Carrollton, Colleyville, Coppell, Dallas, Euless, Farmers Branch, Flower Mound, Ft Worth, Grand Prairie, Grapevine, Haltom City, Hurst, Irving, Keller, Lewisville, Mansfield, North Richland Hills, Plano, Richland Hills, Roanoke, Southlake, Trophy Club, Watuaga Business Description LoneStar Property Solutions is a home improvement company based out of Dallas/Fort Worth, Texas. It is owned and managed by husband and wife, Kathi & Don Fleck who take a direct approach with their clients. Rather than send you off to a supplier, LSPS takes the time to listen to your needs and desires. Kathi Fleck will ease you into the project by providing structure, recommendations, and guidance throughout the project. Our consultations showcase basic samples such as: tile, granite, surface

Caitlin and All the staff are ready and willing to help you with any design chose or help with…read morewhatever stage of looking and buying you might be in when arriving. Caitlin is professional and same time personal and listens to what you are wanting for your home. We just finished our project, finally!!!!! Going to the Tile shop and working with them was a highlight. No matter the size of your project, pick Tile shop in Haltom City, they are Top Notch!

My first visit to the Tile Shop and was met by store manager Caitlin. She was so helpful and…read morepatient. Shortly thereafter, Lydia took over and was amazing. She was friendly and so helpful. The selection here is just amazing and they have tile to fit any budget. I highly recommend the Tile Shop and specifically this location. They have some of the most beautiful tile I've ever seen.