They are the most valued people who cares about animals. They have a quality of pets and gives…read moreanimals a second chance at getting they're own family.

I'm a huge supporter of the work Ten Lives Club does to take care of, and find homes for, thousands…read moreof cats every year. They also host a variety of fundraisers throughout the year, which is why I recently visited the main shelter to pickup a basket I won from the virtual meat raffle. While I was there, all the employees (or volunteers) were busy doing something to take care of the cats. A few were in the parking lot cleaning carriers, the desk attendant was answering a woman's questions about a cat, and another came by to quickly retrieve my basket. During the short time I waited, I said hi to a few cats in stacked carriers near the entrance which I assume was temporary. The only reason I deducted a star was due to the overwhelming smell inside. I understand it's an old building with carpeting, so I'm excited that they're building a new cat campus and hope it will have a better air filtering system to make visiting the main shelter a more enjoyable experience.

Thank God for the SPCA West Senecas SPCA is so clean updated…read morethey take fabulous care of all the cats dogs. They we en had a baby horse up for adoption last time I went. Keep up the good work!!! I'm so proud of all their efforts. That's where I got I my cat Hazelnut!

I would never recommend the Erie County SPCA for pet cremation services. The care and dignity shown…read moreto our beloved cat Mittens was non-existent. After my mothers cat Mittens passed away, she brought her to the Erie County SPCA and paid for a private cremation. She was told she would receive a postcard when Mittens' remains were ready to be picked up. Everyday my mother checked for the postcard hoping she could finally bring her baby home. After more than a month with no postcard, she called multiple times and left voicemails and sent an email asking for an update. None of her messages were returned. Eventually, after being unable to get a response, she went to the SPCA in person. That is when she was told they had "lost" Mittens. Staff told her this had never happened before and that Mittens was likely "disposed of." When my mother asked what that meant, no one would give her a clear answer. She still has no idea what happened to her beloved Mittens, whether she was disposed of in the garbage, cremated with other animals, or something else entirely. She has been left with no answers, no closure and just told her that she would receive a check refund in the mail. What makes this even more painful is that our messages went unanswered for weeks. We can't help but wonder when anyone was planning to tell us what had happened. We only learned the truth because my mother went there herself. Losing a pet is heartbreaking enough. To then lose the opportunity to bring her home because of this level of carelessness has caused our family immeasurable pain. Mittens was deeply loved, and she deserved to be treated with dignity and respect. And she deserves to be home with her family. We would not want any other family to experience what ours has gone through.

The situation with the cost of euthanasia is out of control. The Niagara SPCA, as part of their…read morenon profit status, should be required to provide 24 hour reasonable cost euthanasia. Instead, anything outside the 12pm to 6pm range, on scattered days of the week, is directed to emergency vets who charge $600-1000 for euthanasia. If the Niagara SPCA was true to its mission, quick, available euthanasia would be a priority; however, it isn't.

It was necessary to surrender two of my elderly brothers dogs because he's been in the ICU fighting…read morefor his life. Other family members tried but had dogs of their own! They made us feel like we did all we could do and this was the last chance!

I stopped by to drop off adoption application paperwork, and cuddled all kitties within reach…read more Board members will now review the application, and when I get a green light, it's good for six months. The cost of the adoption covers rabies/distemper shots, deworming, a flea treatment, and the placement of an RFID, as well as the usual spay/neuter. We had passed a farm earlier in the week with a sign, "Free Kittens"; it was only by doing the calculations of all the eventual costs that made it possible to resist.

Awesome people! Great animals! Slow moving animals but they are respectful and helpfulread more

They will charger you for everything they possibly can, and top dollar. Plus the bedside manner is…read morecold and unattached from the front to the back of the building. After 10 years of being financially taken advantage of by SSCC I ventured out to a more rural area, 25 mins away, and paid half of the price for all that we needed for our animals.

Call to set up an appointment and there was one available that day. When time came to pay I was…read morecharged a $35 dollar fee on top of regular visit fee. If an appointment was available (which showed available on line) why are you charging an additional "emergency" fee to be seen same day. Total predatory pricing. This is not about the money as my bill was $1300 it's about taking advantage of people. I called to question the fact and the receptionist agreed and said she would pass along to manager and of course never heard back. Will be sure to let everyone know how your compassion is just monetary.

NOT RECOMMENDED! Went there with my wife and family for a…read moresurprise for mother's day gift. Since we adopted two brothers last year from them. This time, the service and attitude from the older volunteer staff was very rude and challenging. After we expressed which cat we're interested in and then said that she's bonded with another, so we would have to get both. They asked how many cats we have (understandable question), I replied the two brothers. My son has one (unrelated from the brothers) and will be moving out this summer. The older volunteer staff then stated, "well maybe you should wait and see what happens" with her attitude... What does that mean!? Who the hell are they to tell me what's best for my family! So we left with a disappointed wife. One thing is for sure, they did not like me asking questions about any treatments, diseases or medical conditions on record. The living conditions is subpar. It is filthy, smells horrible and I would question if there are too many animals inside that small building. Maybe the Human Society of Greater Niagara or Niagara SPCA or even the Town of Pendleton should be contacted to check on things...

My daughter fell in love with a cat this past weekend while we were donating food. We applied to…read moreadopt him and were initially told we were approved but when we showed up to take him home they denied us because we told them we don't typically give canned food. Not that it was off the table just that it's not typical for us. There was no discussion it was an automatic decline and my daughter was devastated. I was so sad for her and the cat. I have owned cats for over 20 years and worked in the vet industry for over 6 years. I am appalled that they didn't trust us and left my daughter crying. To say we were approved and then to deny us when we showed up was absolutely cruel and they should be ashamed of themselves. This is not how a rescue operation should run and I will absolutely never support them again.

Love love love this pet boutique. It's definitely one of the best in Buffalo!…read more First off, I love the atmosphere. When you step in, you're likely to be greeted by a shop dog (the golden retriever girl is an absolute delight - loves to be pet and is the calmest pup you will ever meet). The staff I've spoken with here are always so friendly, so obviously pet owners when you have a conversation with them. There's a great amount of passion in their pets, and the products they provide at this shop! All of the treats and food here are so obviously carefully selected - the brands they have here are free of all those preservatives and by-products that your average dog treat brand has - and the best part is, they're all fairly inexpensive! I've brought home a couple of different kinds of treats from here, and my dog absolutely loves them. I found out she goes crazy for lamb and was recommended these small hard cookie treats, and she'd probably eat the whole bag if she could. They've also got some really cute apparel and accessories here! My dog is a bit too big for a lot of their outfits, which seemed to just be for tinier dogs anyway. But they've also got some really nice collars with different unique patterns on them, and leashes! Let's not forget the dog toys too - they've got an assortment of enrichment toys, eco-friendly, pull ropes - you name it. I have yet to bring Rosie here with me, but am very much looking forward to it. Your dog is bound to find something they'll love here - and you will too!

They understand dogs and are great people. Great care for your dog large or small. Plus great…read moreselection of healthy food.

Clyde's is my go-to for bird seed, dog food, and bags of soil. Their prices are great and they…read moreoffer a fantastic buy 12 get 1 free program on Canadie dog food. The customer service is wonderful. They have adoptable cats through Ten Lives Club at the front of the store.

I really love to support local business and this is my go-to place for raw dog food (Shout out to…read moreDoggone Raw for the excellent food!). The store is close to home and has an easy location to get in and out. Their pet selection is pretty good and they've got a nice spread of gardening supplies as well. There's even a friendly dog who roams the place on occasion, looking for a pat on the head and a "good boy." He's my favorite employee. Not that there's anything wrong with the rest of them most of the time. Most of the time, things are "okay." Not great, not awful; okay. The line moves fast enough. They have what I need. The person who checks me out at the cash register asks the standard questions. The problem is, I have something to compare this to. Before buying our pet food from Clyde's, I used to get it from a place in Tonawanda where the people were over the top friendly and inquisitive. I get it; Clyde's can be super busy with a lot of people coming through. They don't focus on dog food and have a variety of customers with differing needs. I don't expect them to remember my name like Treats Unleashed always did. Also at the previous place, they kept my credit card on file, which made it so much easier when trying to handle three ten-pound buckets of frozen raw dog food. Not having to pull my credit card out made it a ton easier. (I also get that it's probably a lot safer for me for them to NOT store my credit card on file.) They offered to carry it out for me because while I am pretty strong, it's super awkward to carry three of these thin-handled buckets to my car when I've got arms the length of a baby T-Rex. For some dog food brands, customers get a discount. I don't know what those brands are or what the parameters are (tenth bag free? fifth bag free? $5 off two bags? No idea!). I do not get a discount for the food I buy and when I inquired about it, I was stared at like I had a third eye and told, "We don't do that." Treats Unleashed offered a discount for this brand and I don't know if it was a store policy or a brand policy, but I thought it was a fair question. Our first visit to Clyde's when we moved to Hamburg was super-positive. Everyone was really friendly and knowledgeable. We got a lot of help from one of the employees when picking out a probiotic for our dog. I do see that same worker there from time to time, but she is usually not on the cash register when I am there. I have seen a few newer workers (or people I hadn't ever run into before) on my last few visits, so maybe that has something to do with the less-friendly experiences. I overheard one worker tell a customer, "Please don't leave your things on the counter and walk away. We have grocery carts if you need them." Okay, that was helpful information, but there are nicer ways to say that and the tone was not friendly. Like I said, though, they have what we need and there's never been a reason to NOT go, but I definitely see room for a little improvement.