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    Pets Alive WNY

    3.7 (9 reviews)
    Closed 5:00 pm - 7:00 PM
    Updated 1 month ago

    Services - Pets Alive WNY

    Animal shelters

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    1 year ago

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    2 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    9 years ago

    An agency that does their due diligence and really cares about the animals. Wonderful, dedicated staff and volunteers

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    Brighton Eggert Animal Clinic and Pet Resort - Going to see Dr. Sinclair

    Brighton Eggert Animal Clinic and Pet Resort

    (114 reviews)

    We lost our precious boy on Wednesday. From start to finish they offered love and compassion. Dr…read moreMiska sat on the floor with us, crying, and hugging us as he so quickly passed. Thank you for being there for the last 9 years and for all the dogs you helped us with.

    Long-time client. Lost my cat today. Read this before you need them in a crisis…read more We've trusted Brighton-Eggert with a dog and three cats for years. The doctors are genuinely excellent -- no complaints there. But when my cat was actively dying and I desperately needed an appointment, they had nothing and sent me to urgent care or emergency care. The urgent care vet was limited in what he could do without my cat's full medical history and test results. Only Brighton-Eggert had it. Comprehensive blood work for the last few years, every 4-6 months. And also the result of the echocardiogram. When your fur baby is dying, you need compassion -- and that's exactly what was missing. A truly compassionate practice shows up for you in the worst moments. This wasn't that. The problems don't stop there. They've also stopped sending prescriptions to third-party pharmacies, a move that forces you to use their in-house pharmacy. They're not in the business of putting your pet first; they're in the business of protecting their revenue streams. Other reviews tell the same story: great vets, but a lack of compassion when you truly need them. If your pet is healthy, they're fine. But if you're facing a crisis, you may find that the compassion and continuity of care you're paying premium prices for simply isn't there. Premium pricing should come with premium support, at least compassionate support, when it matters most. It didn't for us. The doctors are genuinely excellent. But management has lost its way. Read the owner's responses to negative reviews and judge for yourself. We gave them our loyalty and our money without hesitation. What we needed in return was compassion. We didn't get it.

    Pets Alive WNY - animalshelters - Updated May 2026

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