Customer be aware! They do not stand behind their policies! "24 hour Exchange Policy"??? No way…read moreSeñor, they do NOT! They do not abide by their policies. Literally 4 min after the purchase and before leaving store premises. Just save a trip and gas to this store, go somewhere else. They are always out of vape coils and their selections on e-juice is a joke. Best luck finding what you need here. I have been a customer for about two years now and I think this was my last visit to a Vape City store.

Update 05-04-24: I received a response from Vape City to send an email to explain the negative…read moreexperience I had after purchasing an empty product. The owner and manager both went above and beyond to replace the faulty product I received. I truly appreciate both of their attention to this matter. ================================================== DO NOT SHOP HERE. Would give zero stars if I could. Terrible customer service. I used to shop here often but never again. I received an empty product before heading out of town but found that the product was empty after arriving in another city. I was told I could only exchange within 24 hours at the store in town. They were unwilling to compromise and give me a refund or even exchange for a similar product in the city I was visiting. They clearly don't care about their customers. I lost $75 on a product that was empty and could not use!

Amazing service would definitely alway shop here very helpful Sergio also was very helpful…read moreexplaining me what I needed to know

Website to order these vapes is garbage first they took my money then declined my card now won't…read moregive money back not to mention after looking further into other vapes this company is the most expensive. NEVER going back.

Really cool store!, with a lot of great options to choose from when it comes to products…read more 5 ! -Blake

just now New I've…read morebeen coming here for years and never had an issue with vapes but today I went home and after buying 2 vapes and only 1 worked. I called to see what they could do but they said they can't do anything because I walked out of store already. They did ask me to try it before I leave but I've never had issues with vapes ever until now. I spend a lot of money here so I feel that they should do something about it. It's very upsetting because vapes are not cheap and after spending that money and they don't work and the store is not going to do anything about it. If they will not do anything then I'll just take my business elsewhere

Best shop ever. Need more photos…read more Photos and vids will bring more business here Very clean and good pricing

Poor customer service and sold me faulty products that they recommended. They would let me exchange…read moreor return and had horrible attitude.

Never crowded--chill spot! Great staff, friendly and courteous! Great for small or large groups…read more Many hookah options and flavors.

This place is good for late night hangouts. They allow BYOB and usually have music playing. The…read morehookah is definitely more expensive then most places in San Antonio but they truly do stay open until their advertised time unlike other hookah bars.

This place is awesome, we are regular customers and I'm surprised I haven't given a review. The…read moreservice here is beyond perfection, the employees know their stuff. They try out most everything that comes in to give first hand reviews, their happy hours and point cards are great ways to showcase their knowledge and give back to the customers. Just made this purchase yesterday, and it's beyond awesome. Was using an aegis, and wanted something to upgrade. The guy that sold me this made a great sale, I had to come in today and tell him just how good of a job he did. If you like vaping and supporting local businesses, come here these people will do you right.

This tall lanky gentleman named Dylan helped me fix my vape that I let rot in my truck for two…read moreyears. I didn't know him when I walked into the shop, but I left feeling like we were family. He was both approachable and informative, making sure that I would leave a satisfied customer. The vibes he exuded made me feel like he'd take the shirt of his back if I ever needed it. I will only be going to this shop for my vaping supplies until the day I'm called to Valhalla. 11/10 recommended this place.

Love this place ! Have been to two locations and both never…read moredisappoint. Staff are very helpful and knowledgeable of their products. You can't go wrong with this establishment! Visited this place again today ! Mark ! Great employee, helped me with some products and gave me info and suggestions. Thank you Mark

Pretty cool smoke shop. After calling around 6 or more smoke shops looking for a specific brand in…read morethe area 2 being other Hazel Sky locations this one had exactly what I needed. They are alright with me. Pretty cool vibe welcoming atmosphere, and Always smiling faces. They also carry exotic pops and juices which is pretty cool.

best smoke shop in the san pedro area hands down! they got every flavor of foger pods along with…read moregeekbars! multiple geek bar device options from the older ones to the newest mate kit and pod ones! lots of inventory to choose from! also cherry on top is the whole crew here is very kind and knowledgeable! 10000/10!

First Joren & Tom are the ABSOLUTE BEST! These guys know their products and offered awesome…read morerecommendations; can't wait to try our treats. Their selection of products was nice, lots to choose from. The prices for their "top tier" products were reasonable, and they had a cool BOGO on snacks. Thanks guys, we'll definitely be back on our next visit to the city!

No changing tables in restrooms.... Thought this was…read morerequired by law but I maybe I am wrong‍ I understand that these are my kids but have honestly never seen a restroom (especially in a high traffic / large business) that does not have one.

Deserves 0 Stars actually but they didn't have that option . Cashier was super rude he gave me…read moreattitude from the minute I walked in and was giving me & my family a dirty look ( we are Hispanics ) and of course he was White . When paying he proceeded to throw me the bag with my food in it . This is just sad . I will not be coming to this store again :)