Customer be aware! They do not stand behind their policies! "24 hour Exchange Policy"??? No way…read moreSeñor, they do NOT! They do not abide by their policies. Literally 4 min after the purchase and before leaving store premises. Just save a trip and gas to this store, go somewhere else. They are always out of vape coils and their selections on e-juice is a joke. Best luck finding what you need here. I have been a customer for about two years now and I think this was my last visit to a Vape City store.

Update 05-04-24: I received a response from Vape City to send an email to explain the negative…read moreexperience I had after purchasing an empty product. The owner and manager both went above and beyond to replace the faulty product I received. I truly appreciate both of their attention to this matter. ================================================== DO NOT SHOP HERE. Would give zero stars if I could. Terrible customer service. I used to shop here often but never again. I received an empty product before heading out of town but found that the product was empty after arriving in another city. I was told I could only exchange within 24 hours at the store in town. They were unwilling to compromise and give me a refund or even exchange for a similar product in the city I was visiting. They clearly don't care about their customers. I lost $75 on a product that was empty and could not use!

The dude working there charged me for 4 grams but i only got 1.5. Several people have said they…read morewon't go in if he's working the shift. Their best employee who always got me right, Maddie, is getting fired. These people do not care about what the customer wants. Before Wicki, they never were out of what I want, but now they only have it maybe 1 out of 4 times. A lesson in mismanagement.

I've been going to the 281N location for about 2 years now and I really love it! They have a…read morewonderful selection of products and the staff is always friendly. Above all, Christina has been the most patient and knowledgeable person who has helped me. When I 1st started going there I was buying thin vape pens that would burn out in 2 or 3 weeks. Then i met Christina and she showed me a great device. She took the time to explain how I could make it last even longer by adjusting its settings. She always checks the vape cartridge I pick before final purchase as well as asks if I have rewards with them. She is the best employee there if you ask me.

Really cool store!, with a lot of great options to choose from when it comes to products…read more 5 ! -Blake

There is a wide variety and selection. The shop is very clean and neat. The staff are helpful and…read morefriendly. For my first purchase, prices seem reasonable. I'd definitely go back and recommend from this first experience.

In an unsuspecting corner of Camp Bullis & W Frontage with an unsuspecting storefront I was greeted…read morewarmly by an associate offering samples & what I think is the owner. He extended his helping hand in my search for a red, dry bottle of wine. His knowledge of the products was evident& took the time to ask me questions before making recommendations, including what my budget is. I live in Boerne but I would be willing to take the extra time if it means supporting small with a kind owner that cares about his customers.

Great cigar and liquor selection! Very friendly and they were very knowledgeable on their whiskeyread more

This was my first time at the Bandera Rd location. My usual Fincks cigar locations are off Broadway…read moreor the one off West Avenue. I will say that service has been fantastic at all the locations I've been to and this one was no different. The employees here were very helpful in recommending new cigars to try. The Fincks brand of cigars are really a great value, inexpensive but they taste pretty good. They do have a smoking lounge inside the store but I prefer to smoke outside, and that's okay. They have tables and chairs outside for people like me. There are a lot of cigar stores in San Antonio but you will be hard pressed to find one that makes you feel as comfortable as Fincks. If you enjoy cigars and good conversation, try Fincks cigars. It's definitely a no cigar snob zone.

Nice selections and the staff very helpful. Would definitely go back. The lounge itself is…read morecomfortable and relaxing. Nice to be able to sip on some coffee and smoke your favorite stick and watch a football game .

had the best experience at total wine tonight! mac was such a delight and so knowledgable!read more

You can't beat the selection. But the cherry on top is Pat the wine specialist. She knows were…read moreeverything is located and has expert knowledge of the different wines. This when combined with a charming, magnetic personality makes her perfect for customer relations and support. Please thank her for me. Mel Mosier

Amazing service would definitely alway shop here very helpful Sergio also was very helpful…read moreexplaining me what I needed to know

Website to order these vapes is garbage first they took my money then declined my card now won't…read moregive money back not to mention after looking further into other vapes this company is the most expensive. NEVER going back.