5 stars! I've been really impressed with the service at Mason's Auto Clinic. They saved me over $1,000 on major repairs to my vintage car--which is no small thing! What I really appreciate is that they don't try to sell me on services I don't need. Every visit, I'm treated with respect, and the work is done quickly, efficiently, and professionally. It's hard to find an honest and skilled auto shop these days, but Mason's has definitely earned my trust. read more

They do not call you for the additional job that needed on the car..They do not follow up to let you know how much it cost for the additional repair! what happened if I don't have that extra money to pay for my car! I will not recommend this shop to anyone! read more

When I was presented the price to replace my oxygen sensor it was 369.31, she sent me the quote over text, I told her the 369$ was good and you can replace it. When the work was done she called me that my car was ready to pick up but not once did she tell me over the phone that she somehow selected the wrong oxygen sensor when she first sent me the quote and now the new quote/price was 594$ thankfully she gave me a discount which made the total 470$ If I knew the price was going to be 594$ I would most definitely not have gone to your shop whatsoever!! In the future you should try to minimize these ridiculous mistakes!!! read more

Mason's Auto Clinic - Auto Repair Near Me - Imperial Beach, California

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$150hr gets you minimum wage service. These people are actual scammers. That scary garage that wants to steal your soul? This is it. A $100 part will cost $1200. You bring them the $100 part and whoops, looks like they never even needed it to begin with. HUH? Yes, something else was the culprit, something they missed when they charged you $150 inspection fee to take a door apart lol. Or they broke this item later and didn't take responsibility. Also, the parts they wanted me to buy for $1200 still work lmao. I just need an $8 clip... strange. They also reset my odometer trip and there's 7.4miles. For an oil change and a broken window? HUH? Well, they did need 2 days to diagnose a window so maybe they took my car home and did burnouts. These people will waste your time and money. read more

My experience with this shop and the owner Fred was terrible. I hired him to replace the EGR and battery. I called for an update and was told he wanted to drive the car some more. I said what? Drive the car some more. He wasn't suppose to drive the car at all. I did not authorize that. I get Fred on the phone and asked him why is he driving my car. Oh I need to test it. I said no you don't. Do not drive that car again I will be by tomorrow to pick it up. I get there and the car is filthy. It was detailed before I brought it to his shop. Upon further inspection I see a ton of brake dust on my wheels that were spotless when I dropped it off. I'm driving my car home and it's rattling like crazy. I'm like WTF. I get home and inspect the tires and see this car was ABUSED. see the photos. Also he used a half tank of gas. That 150 miles. This idiot beat on my car for 150 miles that's why it's rattling. See the pic of the tires and you tell me this car wasn't going sideways. I canceled payment and will never use this shop again. Oh and this shop was recommended by Brian Goodwin. Owner of Goodwin Racing a persons I've known for 25 years. I contacted him and sent photos and he says that's normal wear and tear on the tires. I said that's bullshit and you know it. Fred must be a good friend to screw over a person you've known for 25 years. Never use Goodwin Racing!!!!! This is I. Respond to Fred's comments. I told you NOT to drive the car. it was brought in and I told you specifically to replace the EGR and battery. None of these things requires you to drive the car. You saying I brought it in for a drivability issue is a LIE. The car was running perfectly when I brought it in. It would not pass anoh because the EGR would not open due to carbon buildup. A very common thing. So why did you need to drive the car when I told you what to do replace the EGR. This is BoT a drivability issue. You are lying to defend using a half tank of my gas!!! You are a lier and no one should trust you. The pics of the tires the half tank of gas you used and the brake dust buildup on the wheels tells the story. Why do you insist on lying. This is not looking good for you so drop this and stop driving cars you have no authority to drive!!!!!!! This is in response to Fred's Continuing lies on his second response. I DID NOT BRING THE CAR IN FOR A DRIVABILITY ISSUE. I BROUGHT THE CAR IN FOR YOU TO INSTALL A NEW EGR AND BATTERY. THERE IS NO NEED TO DRIVE THE CAR TO REPLACE THOSE ITEMS. AND WHAT ARE YOU TALKING ABOUT ME DELETING STUFF OFF THE ECU. THAT NEVER HAPPENED. JUST BECAUSE I HAVE AN ECU READER IN MY TRUNK DOES NOT MEAN IM DELETING STUFF. AND WHY WOULD YOU JUST ASSUME THAT. YOU CONTINUE TO LIE ABOUT THIS ISSUE. JUST STOP YOU ARE MAKING A FOOL OF YOURSELF!!!!!!!!!!!!!!!! read more

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Mason's auto clinic is my automatic go to for anything my car needs... the techs are awesome.. from excellent counter service to knowledgeable mechanics.. Mason's is the place to go for sure!! read more

Mason's Auto Clinic - Auto Repair Near Me - Imperial Beach, California

Wow, what a dramatic response, full of deflection, b.s. and condescension. Let's break it down piece by piece so the truth isn't buried under all your backpedaling. 1. "You didn't want a code cleared; you wanted free work." False. I specifically asked for a simple code clearing, which requires plugging in an OBD scanner and pressing a button--something that takes less than a minute. If AutoZone can lend out scanners for free, why is Mason's charging $300 for what amounts to a quick tap on a screen? 2. "I offered you a code clearer (the little blue one, remember?) for free." Yes, you offered me a cheap (Temu) scanner that wasn't capable of doing what I needed. That's like a restaurant offering a paper napkin instead of an actual meal and then calling me ungrateful when I decline. You knew full well that scanner wasn't a solution. 3. "You wanted to use our $20K scanner to run a diesel regeneration for your 150K Mercedes van for free." First off, my request was for a simple OBD code clearing, not a full regeneration process. Second, you're conveniently exaggerating the situation to justify overcharging. A diesel particulate filter (DPF) regeneration is an automated process that the vehicle itself initiates under the right conditions. Many shops charge $100-$125 for a forced regen, not $300-$700. I even offered you $100 for what should be a basic service, but instead of a fair price, you went straight for highway robbery. 4. "We are a business, not a charity." Businesses that price gouge for simple services don't last. AutoZone, O'Reilly's, and other honest businesses let people borrow scanners for free. Charging $300 for something that takes 60 seconds isn't business--it's exploitation. 5. "You demanded we drop everything we were doing and do it for you right away." Another distortion. I was inquiring about a quick code clearing, which requires minimal effort. If your shop was too busy, you could have simply said so. Instead, you escalated the situation, turning a basic request into a drawn-out debate. 6. "Hopefully other shops in the area see this and see you coming!" Any decent shop that operates with transparency and fairness has nothing to fear. Unlike Mason's, a real "honest and great" shop would have provided a fair price instead of an absurd markup. Final Thoughts: Your entire response is built on exaggeration and an attempt to twist the narrative. If you were as "honest" as you claim, your pricing would have reflected industry standards, not a blatant cash grab. Instead of handling customer concerns professionally, you resorted to patronizing remarks, false accusations, and arrogance. Honest businesses earn their reputations by treating customers with respect, not by insulting them when they refuse to be overcharged. That's why I'll gladly take my business elsewhere--and I encourage others to do the same. read more

Mason's Auto Clinic - Masons auto "clinic" - Auto Repair Near Me - Imperial Beach, California

I didn't receive any services from this business, this review is about my attempt to receive services. I initially reached out via yelp with a request for an estimate for replacing my shocks, among other things. I received a reply from Fred saying give us a call. Alright cool, no problem. I call another day and have the displeasure of speaking with someone named Luis. I tell Luis what I'm looking for and the conversation goes something like this: ME: "Hi I'm looking to replace the shocks on my car" LUIS: "What kind of shocks do you have?" ME: "I don't know, normal shocks?" LUIS: *SCOFFS* "You don't KNOW what kind of SHOCKS you have!?" *CHUCKLES* ME: "I think they're normal, my car is stock-" LUIS: "Well, you GOTTA know what kind of shocks you have." ME: "I think they're regular-" LUIS: *INTERRUPTS* "You could have x shocks, y shocks, z shocks - " ME: "My car is stock, I think they're regu -" LUIS: *INTERRUPTS* "Otherwise we won't know what to replace them with!!" ME: "THEY'RE REGULAR STOCK SHOCKS" I tried to keep my cool because I wanted to know their estimate, but I was gritting my teeth after that exchange. It's difficult to convey his tone over text, but I was being spoken to like I was the biggest idiot on Earth. I've never felt so ridiculed trying to give someone my money before. Needless to say, I didn't end up going here. read more

Took my 01 Miata in for a diagnostic and repair and had an amazing experience. The front desk employees were friendly and the techs were honest and explained everything with great detail. Very fair pricing for the services provided. Will be coming back, thank you! read more

From the start they were up front and honest with me ... did a thorough diagnostic of our electrical and misfire concerns. Found a few flaws causing our problems and gave us a fair estimate. Went out of their way to locate a rare part for our 2003 Dodge Truck ... and was fixed within their predicted time estimate ! They also did NOT replace anything that didn't need replacing. Friendly and nice facility - I also got a great Military Discount ! I will definitely use Masons Auto Clinic in the future read more

Masons Auto Clinic is the best!!! Fast, Friendly and Reliable. I felt like my car wasn't running right, I took it to Masons they diagnosed the problem and had it done by the next day. The staff is amazing, Marta runs the front desk and is so knowledgeable and kind. Everyone there from Fred and Mark to the other mechanics are a pleasure to work with they make you feel like you are in safe hands and they really care. I recommend them 100%!!! read more

This shop was incredible to work with and did a fantastic job on my brake job. Finding a new mechanic is sometimes like throwing darts, but I'm glad I hit the bullseye. They gave me fair pricing and knocked out the extensive job in a day. I called to schedule the appointment and they said they were booked for the week until I told him my calipers were grinding on my rotors. Due to it being a safety issue, he asked me to bring in the car the next day. That was a huge help and greatly appreciated. read more

Mason's Auto Clinic - Auto Repair Near Me - Imperial Beach, California

This business is a tucked away diamond. I have come here not once, not twice, but THREE times on whim and they have been more than accommodating in every aspect. Amazing techs doing exemplary efforts to make sure you understand the full scope of your car issue and the solutions available to you. Constant phone text updates to keep you in the know of any updates, courteous call backs, part verifications with the owner before actually buying them. I drive a Jaguar Fpace and these guys have consistently been competitive on the pricing of maintenence compared to other shops. They know what they're doing. My go to shop! read more

Excellent customer service. Honest and reliable. I highly recommended. 5 star experience.

Had a great experience with Fred this morning! The team were all very efficient and repaired my Honda Civic in just ten mins! I highly recommend this auto shop to all locals in IB read more

I recommend Mason's 100%. When you take your car here you will be treated well and know you will not be uncharged. Fred is very knowledgeable, honest and hard working. He is honest and keeps the customer updated. I will never take my cars anywhere else read more

Yes it is the right shop. The shop blew up my engine and refused to help in any way shape or form...I was very saddened by the way Mason and you proceeded with this issue. The review will stay the same. Interesting your telling John J your the same owner...but to the me it's "new management!" read more

If you're looking for a reliable, honest, reasonable and professional mechanic look no further! These guys took care of me when I was in a pinch and I'm so grateful to have found them! They were very thorough in their inspection, repair, and explanation as to what the issue was and my car has been running beautifully since they repaired it. Thank you Mason's Auto Clinic! :) read more

I was having battery issues (on a relatively new battery). Fred quickly diagnosed the issue and took care of my replacement immediately. His kindness and responsiveness were greatly appreciated!!! Mason's will be my go-to garage while I'm in I. B.! read more

I went in on Friday my car kept stalling on me was told that it might not be done until Monday but Louie the bearded cowboy came through and my car was ready the same day thank you so much! The beautiful receptionist was awesome not to mention their bomb mechanic I highly recommend this auto shop If I ever have car problems this will be my go to!!!! read more

Cannot recommend this shop more! Fred went above and beyond and made sure my car was safe and good to go. Just moved to the neighborhood and very happy to know a business like this exists!! Go see Fred and his guys, you will not regret it!! read more

Truly the best Auto repair shop in the city!!! Always reliable. Always Friendly and will always be my go to shop for all my Auto repair needs! read more

I had a long list of repairs to do on my 23 year old car, the guys at Mason's found all the parts, installed them and gave my car a thorough look over with "no pressure recommendations" to keep my car running reliably. The owner listens to your requests and respects your decisions. Great workmanship, great prices, this is a shop you can trust. I'll be bringing my truck here as well. read more

I will only take my vehicle to Mason's. I had to have my top end rebuilt on my truck. They went out of their way to help me from pricing to finding the right parts for my truck when most locations didn't have them in. A few months later, a break line busts. I had my truck towed from East County to Mason's on a Tuesday where they already had a workload. They diagnosed and repaired the problem before the day was even done, all while updating me along the way. They are the best! i will only take my vehicle to them! Thank you, Frank! 10 out of 10 read more

Honest, friendly, knowledgeable, and helpful. Three of those four are qualities that you will not find at most mechanic shops. These guys were awesome. They didn't try to sell me a bunch of stuff I didn't need. They didn't try to BS me on cost. They quoted me a really fair price and stuck with it. They also did great work and were actually a few days faster than they had estimated. I definitely recommend Mason's for anyone in the area that needs auto repair. read more

Great and fast service. Took my van here after a couple places couldn't diagnose the issue/gave me outrageous quotes - Fred was able to get me in last minute, figure the problem out and fix it asap. Even got it back a couple days earlier than expected. My van also has a top on it and they were able to work around it no issue. Great communication and totally reasonable prices. read more

GREAT shop, very fair and honest. I had to tow my 1970 Ford Ranger in after breaking down. Fred was helpful and courteous and got the parts needed to repair the truck earlier than planned. This vehicle is 53 years old so he had to call around to get the correct parts. He made it happen! I just learned he has recently taken over the business and is working hard to impress. Trust FRED! read more

Fred always gives great advice and his service is awesome. I trust him completely. He even suggested what type of car to purchase when my car was totaled. read more

Visiting family and was in a pickle...and needed repair asap. Fred and all the guys at Masons Auto were AWESOME!! 10/10 RECOMMEND!!!

First time I really had a problem with my car... 10 years old and I knew I had either a bad CV Joint or a bad wheel bearing. They diagnosed it right away, fixed me up in just over an hour, and had me on my way. If I ever have corrective maintenance that I don't want to do myself, I'll bring my car back here. Definitely recommend this garage. Fair price - not a bargain but definitely fair. read more

My car was randomly turning off when I was reversing and I was pretty scared. I went to 2 other place one said they would need to open the front end of my car to remove that metal rod that holds the hood because it became wedged inside. And the other said they were so busy I would have to wait til the end of the day tomorrow to see me. Masons was across the street so I called and he said to bring it on in. He was able to do it with no charge as well as, fixed the corrosion on my battery, and top off my fluids and show me since I'm a new driver. They are the best and I am so thankful I was nearby! Great customer service and made you feel lot better easy to talk to and made to understand I would suggest if you have problems if at all possible bring it to them read more

So friendly and quick! I needed 2 door handles replaced and got a great deal and amazing service!

The absolutely the most honest mechanic I have ever had!! He is a good Christian man, and will not charge you for things he does not do. He even told us about a recall on our car, which saved us at least $1000! read more

Fred who works at masons is the man. he has had his team inspect my cars overnight and has prepared estimates but has never charged a dime until he fully explains what is wrong, what the repair will cost, and ,more importantly, why it costs what it costs. If there is such a thing as an honest mechanic, you'll find him at Masons read more

I can't sing enough praises about Mason's! Mark and the team are amazing!! They are competitive with their pricing, fast with their service, and the customer service is top notch. We used Mason's exclusively for 3 years for our two vehicles; our only reason for stopping was because we moved across the country. Mark is even helping us find a new, trustworthy mechanic in our new town. It's very rare this day and age to find a mechanic who is willing to go out of our way to help us find a new shop to take care of us. Thank you Mark and guys for always being reliable, hardworking, honest, and helpful! read more

Great and reliable place!! I came in with issues with my turbo and some other problems and my car came back in perfect condition. Mark and the other mechanics kept me updated everyday. Great communication and everything was explained to me in detail!! I won't take my car anywhere else but here! read more

This one is easy.... they are honest, quick, and great with communication. Prices are right on par but the best part is after paying you can be comfortable that your vehicle has been serviced correctly. Masons has performed a couple of services that I couldn't do myself(DIY Mechanic). I am very particular with anyone working on my vehicle and I wouldn't hesitate to call Mark up and get an appointment. read more

Great experience, reasonably priced, the man I spoke with when I dropped off and picked up my vehicle was polite and knowledgeable. Will definitely continue bringing my vehicle to this location. read more

I went here the other day for an alignment, and had probably one of the best experiences I've ever had with a mechanic. They were quick. Mark gave me his honest opinion on my tires, and genuinely seemed to care if I got them taken care of. They didn't try to sell me more than what I came in for. I definitely will be coming back! read more

They did a good job on fixing my car so it would be safe to drive across country.I highly recommend them for auto repairs.