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    Nichibei Potters

    5.0 (1 review)

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    3 months ago

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    Michaels

    Michaels

    2.6(113 reviews)
    8.3 mi
    $$

    My favorite part is when you check out and there's the Gourmet Original Lollipop selection and you…read moreget to pick out a mystery wrapper flavor. I got chocolate last time, which is not my favorite, but it was a nice getaway from the fruits that I usually pick.

    Went twice to review very precise measurements of my print and specifications for cutting double…read moremat, and framing. We went over everything, with two different people at the framing counter, on two separate trips. Triple checked order and verified before approving. Waited patiently for 2-3 weeks for them to call us to come pick up the product. When I got there, I observed that our specifications and notes had not been adhered to. I brought it to their attention, they measured everything and agreed that the place where they send these prints to be framed had not followed the instructions correctly. I was very unhappy. They offered to send it back for reframing. But said there was no guarantee that they would cut it correctly a second time either. I said I would take the painting as is but I was very unhappy and did not want to have them send it off again. I was charged the full amount for the incorrect framing job, and they offered no discount, no reduction in price, nothing. I did not push for any compensation, but will never take anything there again to be framed. I believe the two Michael's employees at the framing counter actually did their best, but they admitted that the company they send things to for the framing don't always follow their instructions. TBH, I thought they did all their framing in house, but discovered that it's all shipped off to some other place. Michael's do not seem to accept any responsibility for the quality of that work and only offered to try again, but with no guarantee that it would be any better.

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    Nichibei Potters - artsandcrafts - Updated September 2026

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