1. Nickell Fire Protection

    1. Nickell Fire Protection

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    San Jose, CA

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    Nickell Fire Protection

    4.7 (16 reviews)
    Closed 8:00 am - 4:00 pm

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    7 months ago

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    9 months ago

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    4 months ago

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    5 months ago

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    1 year ago

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    1 year ago

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    6 years ago

    Helpful 2
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    5 years ago

    Love the service very helpful! Very responsive and had an easy time getting what I needed

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    3 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    11 years ago

    Great Customer service. Willing to do whatever it takes to get the job done

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    Ask the Community - Nickell Fire Protection

    Review Highlights - Nickell Fire Protection

    This is the first time using Nickell Fire Protection for our Companies yearly Fire Extinguisher Service.

    Mentioned in 2 reviews

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    Aura Fire Safety - Expert Fire Sprinkler and Fire Alarm service in SF Bay Area

    Aura Fire Safety

    (62 reviews)

    Russian Hill, Fisherman's Wharf

    I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

    Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

    Liberty Fire Protection - Fire pump testing

    Liberty Fire Protection

    (2 reviews)

    After purchasing my first commercial property I was promptly informed that I needed a thorough fire…read morecode compliance inspection, including auditing all the fire extinguishing equipment and fire suppression systems. A friend recommended Liberty Fire Protection and I was blown away by the professionalism and thorough knowledge of Joe and his friendly staff. I received a detailed report of the inspection results. Since there were a few fire code violations, Liberty Fire Protection was able to make the necessary repairs, retrofits and installations and we were code compliant once again! And Liberty will do my regular inspections going forward, all for less than the other bids I received. Every property owner should schedule and conduct inspections having their commercial fire suppression systems equipment regularly maintained by a licensed professional fire protection service like Liberty Fire Protection.

    I have a home fire sprinkler suppression system that had a leak in the ceiling of my garage. I…read morecalled Joseph to explain the problem and provided actual photographs of the issue. I made it crystal clear that this was a RESIDENTIAL application. Joseph indicated no problem, they could absolutely handle it. I made 2 appointments...the first to deactivate the system and to repair the leak, and the second to return 24 hours later to re-activate it. I took 2 days off work, moved several cars so they could have access to the ceiling, and scheduled a contractor to repair the ceiling hole access afterwards. When the day of the appointment rolled around, I received a text from Joseph 15 minutes AFTER the appointed time, saying that they were not coming to do the job. Apparently they were not insured for residential work after all. He did take ownership of the mistake, for which I will give him credit. But if you want a dependable company that does what they say they are going to do....find someone else.

    Nickell Fire Protection - fireprotection - Updated September 2026

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