Wanted to share how kind this business was to my 98 father today. My father brought in a few extinguishers to renew that had expired. They insisted to not charge him thanking him for serving in world war 2. I thought that was so thoughtful and wanted to share this positive experience. Thank you read more

One of SSS's employee is a very aggressive and reckless driver. I was driving along San Tomas Expy's carpool lane and because traffic on the other lanes was slow I was keeping a 2-3 car length defensive space in front of me. This guy couldn't bear that and honked at me and then proceeded to very recklessly overtake me from my left and would've hit me if I had taken my car off the road into the shoulder. All for what... so he could be one car ahead and in the very next intersection i was right beside him. When I reached him through his dispatch he was belligerent and blamed for not telling him enter. I would be wary of hiring services of a company who have such reckless employees. read more

SSS Fire Protection - Fire Protection Services Near Me - San Jose, California

When we were selling our condo, our HOA management company told us we needed to replace the fire sprinkler heads and some escutcheon covers before the sale could go through. We called Shannon to see if he would be able to do the work. He said he would be able to and he scheduled an appointment for us the following Monday. When it was time for the appointment, Shannon did not actually come, but two of his employees did. When you replace fire sprinkler heads, you are supposed to turn off the water before you start. His two employees turned off the water, but only for the bottom floor of our condo. They then proceeded to change the fire sprinkler head in one of the rooms on our upper floor. The water rushed out and quickly flooded our full place. While the water was still rushing out and the employees were running around clueless trying to figure out how to shut the water off, I called Shannon and told him what was going on. He drove over and joined them to try and figure out how to shut the water off. That's how long the water was flooding our place for...about forty minutes. After the HOA company helped them to finally turn off the water, Shannon came to me and started going off about how it was not his fault, his company's fault, or his employees fault. He was saying the HOA should be fully responsible. While he was telling me this, I was nine months pregnant with a completely destroyed house. What he should have been doing was instead apologizing or anything else with compassion rather than trying to point fingers. Our place was deemed unlivable.. that's how much water damage there was. I was about to give birth and we had no home. Our condo had to be fully redone. It was stripped down to just the frame and rebuilt. All this took another 8 months. We had to cancel the sale of the condo. I have so much PTSD from this incident that it's taken me a year to write this review. All the events that took place during this time are still fresh in my mind and they constantly make me feel dread and anxiety. It was 100% the fault of SSS Fire Protection. Our insurance company also deemed it to be their fault. Shannon should have been there to do the work, especially since he's the one with the knowledge. The only reason I am writing this review is to warn anyone else who hires them to do similar work. read more

I think if you get paid to do a service you should at least have your own trash can. public trash is being filled with your garbage read more

SSS Fire Protection - Pretty sad to charge people than make city pay for your trash - Fire Protection Services Near Me - San Jose, California

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I was driving on 101 today and someone in an SSS Fire Protection van was tailgating drivers while driving approximately 90mph and flipping people off once they moved over. I wouldn't trust my business to someone driving so recklessly on the road. read more

SSS fire was awesome to work with! They were fast to respond with a quote and showed up on time! Everything was fixed on their first visit and we passed all of our inspections! Thank you! read more

The owner answered my call, he was extremely helpful and within minutes was there to renew my fire extinguishers for my apartment building. He was great. I would recommend this company to everyone. They give great service. Prices are very reasonable and quick. read more

I was walking at Santana Row and came to a crosswalk with a stop sign and oncoming cars turning left. SSS was second in line to turn left. The first car turned left in front of me and I entered the crosswalk. SSS did not stop at the sign and was halfway into the intersection and aimed at me before stoppong down. I said something like "stop" and walked across. So far so good, stuff happens. The SSS van cruises by me with the driver giving me a dirty look. I called out "It's a crosswalk dude". His response - "I didn't run you over, shut the F*** up.". If I had an employee in a company car yelling at pedestrians I would want to know, so I called the number on the van, asked if they had someone driving working in Santana Row. "Yeah, that was me, f* you". I assume that was Shannon (the owner) since I called the main number and as promised, Shannon, here is your review. Have a nice day! read more

Shannon and his organization are the best at what they do in the Bay Area. I first started having them do my fire protection when I realized my buildings sprinkler system was not up to current code. Shannon gave me a good idea of what needed to be done and what the cost was going to be...at the completion of the job, which was done in a timely mannor, the scope of work and costs where just what he said they were going to be. In the years since our first meeting he has done all my annual inspections and serviced all my fire exstinguishers (we have over 80). In addition he has given me great advice on what I needed to do to be "inspector ready" in case of a fire inspection plus countless other valuable tips to be as safe as we can in regards to fire. Call Shannon, or his wife violet, if you have a fire protection need, you will be very happy you did. Carl Liljenstolpe, The Practice Place, San Jose read more

Very reliable company to do your fire protection. I just had my fire sprinkler system certified and fire extinguishers serviced ,and they did a very good & professional work. I've been using this company to do my fire protection in the building for several years. The service technicians are very respectful and professional, they will tell you directly what needs to be done and they will answer you if you got questions. read more