Great efficient owner. Fair prices. It's been in biz here for many years for a reason.read more

Procrastinating is my biggest downfall. I stopped by the shop FOUR days before we had to leave town…read morefor a huge Charity Ball in another state. After profusely apologizing for procrastinating for being 'that' client, she laughed and told me not to worry. My gown was ready early and was altered to perfection. I wish there were 10 stars.

Rude! Terrible service and after several weeks never got garment back. The old lady that works here…read moreis so rude and unprofessional I said just keep the garment - it's not worth dealing with her a second longer. Do not go here!

I was driving by and decided to saw this so I made an emergency stop. I had some really cute…read moredestroyed Guess jeans that I wanted to make into shorts. So while I was getting my next job to pick up Coke products down the block she can maybe cut the jeans into shorts and hem it. Great idea Heather, but No she couldn't do it today she was working on a dress for a lady and that's ok. Maybe next time! Thank you for having a cute shop that caught my attention.

I am writing to express my extreme disappointment regarding the alterations performed on my wedding…read moredress at Sonya's. My wedding dress was one of the most important and sentimental purchases I have ever made. I dropped it off for alterations on April 15, 2026, and picked it up on May 22, 2026. As this was my first experience with professional alterations, I trusted your team to handle my gown with care and expertise. About a week after picking up the dress, once I had the proper undergarments, I tried it on and was devastated by what I discovered. The dress had sustained significant damage to the fabric and construction. The alterations were poorly executed, and the condition of the gown was completely unacceptable. On May 31, 2026, I immediately contacted your shop and provided detailed photographs documenting the issues. The photographs clearly showed multiple problems, including visible damage to the fabric, off-centered sewing, uneven and careless stitching, layers of fabric sewn together in a way that makes no sense, and extremely poor cutting. There is also a noticeable light pink discoloration on the sleeves that was not present before. I have no idea why the layers were sewn together the way they were. The workmanship is shockingly poor and has fundamentally changed the appearance and structure of the gown. What was especially upsetting was being told that the photographs showed nothing wrong. The damage was obvious and extensive. This was not a matter of minor imperfections or subjective preference. The gown was visibly altered in a careless manner that should have been identified and corrected long before it was returned to me. During our conversations, I was also told that I had signed an agreement regarding workmanship. I did not sign any such agreement, and despite requesting a copy, none has been provided. This only added to my frustration during an already stressful situation. After several discussions, a full refund was eventually offered if I returned the damaged dress. With my wedding only two months away, I felt pressured to accept because I had no time left to continue disputing the matter. While I appreciate the refund, it does not undo the damage that has been done. I returned the dress to your shop on June 5, 2026, at approximately 12:00 PM and signed a note acknowledging the return in exchange for the refund. This entire experience has been heartbreaking. My dress was stunning before the alterations. Instead of feeling excited and confident as my wedding approaches, I am now left scrambling to find a replacement dress with very little time remaining. The emotional stress, disappointment, and unexpected financial burden this situation has caused cannot be overstated. I hope you take this complaint seriously and use it as an opportunity to review your alteration processes and quality control procedures so that no other bride experiences what I have gone through.

I went to Sonnya to assist with my wedding dress. I needed my belt sewn on and part of my dress to…read morebe pressed. Her end result made my dress that much more beautiful and everyone thought the belt came on the dress originally! Her work is outstanding and her prices are very reasonable.Her personality is so sweet and she makes you feel comfortable. I will only use Sonnya for all my alteration needs.

If I could I would have given Tammy and Amber 10,000 stars! My daughter and I needed our…read moredresses alternated for a wedding. Tammy was so accommodating and professional! They not only did exactly what we needed, but went above and beyond. The zipper was broken on the garment bag and they fixed it without me asking or an extra charge. Also, they had both dresses done a week early! I HIGHLY RECOMMEND Tammy and Amber for your tailoring needs! THANK YOU SO MUCH!

I had some pants hemmed here. It only took a few days and was more than fair on the price. Due to…read moremy messing up, I needed to have them changed and they went out of their way to help me out. I would recommend this business to anyone who needs alterations done in Winter Haven.

Welp, my pants are hemmed so there is that. Sew N Go offers quick and inexpensive services but the…read morequality is a hit or miss. I need every pair of pants I buy hemmed. I routinely use tailors and after moving to Plant City, needed someone local. I searched around and Sew n' Go had good reviews. I dropped two pairs of jeans off on a Thursday morning. The friendly lady welcomed me and asked what length I would like them. I preferred to try them on to ensure an accurate measurement. She took the jeans and offered to have them back by the following Tuesday. 5 day turn-around including the weekend is pretty quick. I've left jeans some places and had to wait 3 weeks to get them back. The cost was also decent. $24 total for two hems. The lowest I've paid before was around $30 for two hems. No complaints there. The issue came when I got home and tried on the pants. My wife looked at them said they were noticeably hemmed. The stitching was uneven and the hem was unprofessionally done. In turn, the pants are uneven. One of my pairs has two different length legs and the inside lengths are shorter than the outside. Needless to say, I won't be back. The jeans are wearable and on a daily basis, no one will likely notice but I'd much rather pay $6 more and go somewhere else. At least I know the work will be done right the first time.

Great prices and she does great work! I am picky and she has done good work on my pants and shirts…read more I found her recently and will Continue to go back.

Say Yes to the dress here, love their cute decorations and collections. Everyone was really nice…read moreand helpful. I recommended making appointment prior to your visit so you will have their full attention since they do get busy especially on the weekend.

I love this shop. Dresses are beautiful and the staff is great. That helped with everything. We…read morewill go back for prom and wedding needs. My daughter was happy with dress all the way to the fitting. When we were there. A young lady was getting a prom dress for free. She lost hers in a fire, I think. That was so nice of the owner to do that. We said yes to the dress.

Joy did such a great job of meeting all my needs with my gown. I bought my wedding dress off the…read morerack so it needed a bit of altering, especially when I unexpectedly lost weight a month out from my wedding date. She added small details that I envisioned perfectly and took her time to meet with me whenever. She truly worked wonders on my dress and I am still in love with it, I wish I could get married all over again so I could wear it again!

Joy is the absolute sweetest woman I've ever met and I've never had a better experience with…read morealterations! Due to Shipping delays, I got my bridesmaids dress very close to the wedding I was in, and when all the other alteration places around the area told me no they didn't have time for me, Joy said she would make it work. The dress was done beautifully and in such a short period of time. Would highly recommend S&J and Jocelyn to anyone who asks, and will be going back!

Outstanding work!! I had been searching for someone to do alterations in the Lake Alfred and…read moreWinter Haven area. No one would even answer the phone. I found this shop in Lakeland. FL and am very happy!! Quality work and professional staff. The value and quality of work exceeded my expectations!!

Went by there during the hours posted lights were on, door was locked. I called the cell phone…read morenumber posted in the door and the phone number listed on here and both stated the n uh mber is not accepting phone calls