Rude! Terrible service and after several weeks never got garment back. The old lady that works here…read moreis so rude and unprofessional I said just keep the garment - it's not worth dealing with her a second longer. Do not go here!

I was driving by and decided to saw this so I made an emergency stop. I had some really cute…read moredestroyed Guess jeans that I wanted to make into shorts. So while I was getting my next job to pick up Coke products down the block she can maybe cut the jeans into shorts and hem it. Great idea Heather, but No she couldn't do it today she was working on a dress for a lady and that's ok. Maybe next time! Thank you for having a cute shop that caught my attention.

Great job! I will definitely return. Nice, clean, professional work. Great customer service.read more

Annie is a wonderful seamstress. She did an excellent job at a great price. My concern is that she…read moreworks out of her private home. While this may work for some, I honestly don't feel comfortable in someone's home, especially when I don't know them. So, when I picked up my items, Annis met me at her gate. She was gracious. Before going to a business, especially one in another town, where you are unfamiliar, always ask if it is a commercial business space or a home. Your safety is important. Remember that! Thank you

Great efficient owner. Fair prices. It's been in biz here for many years for a reason.read more

Procrastinating is my biggest downfall. I stopped by the shop FOUR days before we had to leave town…read morefor a huge Charity Ball in another state. After profusely apologizing for procrastinating for being 'that' client, she laughed and told me not to worry. My gown was ready early and was altered to perfection. I wish there were 10 stars.

I am writing to express my extreme disappointment regarding the alterations performed on my wedding…read moredress at Sonya's. My wedding dress was one of the most important and sentimental purchases I have ever made. I dropped it off for alterations on April 15, 2026, and picked it up on May 22, 2026. As this was my first experience with professional alterations, I trusted your team to handle my gown with care and expertise. About a week after picking up the dress, once I had the proper undergarments, I tried it on and was devastated by what I discovered. The dress had sustained significant damage to the fabric and construction. The alterations were poorly executed, and the condition of the gown was completely unacceptable. On May 31, 2026, I immediately contacted your shop and provided detailed photographs documenting the issues. The photographs clearly showed multiple problems, including visible damage to the fabric, off-centered sewing, uneven and careless stitching, layers of fabric sewn together in a way that makes no sense, and extremely poor cutting. There is also a noticeable light pink discoloration on the sleeves that was not present before. I have no idea why the layers were sewn together the way they were. The workmanship is shockingly poor and has fundamentally changed the appearance and structure of the gown. What was especially upsetting was being told that the photographs showed nothing wrong. The damage was obvious and extensive. This was not a matter of minor imperfections or subjective preference. The gown was visibly altered in a careless manner that should have been identified and corrected long before it was returned to me. During our conversations, I was also told that I had signed an agreement regarding workmanship. I did not sign any such agreement, and despite requesting a copy, none has been provided. This only added to my frustration during an already stressful situation. After several discussions, a full refund was eventually offered if I returned the damaged dress. With my wedding only two months away, I felt pressured to accept because I had no time left to continue disputing the matter. While I appreciate the refund, it does not undo the damage that has been done. I returned the dress to your shop on June 5, 2026, at approximately 12:00 PM and signed a note acknowledging the return in exchange for the refund. This entire experience has been heartbreaking. My dress was stunning before the alterations. Instead of feeling excited and confident as my wedding approaches, I am now left scrambling to find a replacement dress with very little time remaining. The emotional stress, disappointment, and unexpected financial burden this situation has caused cannot be overstated. I hope you take this complaint seriously and use it as an opportunity to review your alteration processes and quality control procedures so that no other bride experiences what I have gone through.

I went to Sonnya to assist with my wedding dress. I needed my belt sewn on and part of my dress to…read morebe pressed. Her end result made my dress that much more beautiful and everyone thought the belt came on the dress originally! Her work is outstanding and her prices are very reasonable.Her personality is so sweet and she makes you feel comfortable. I will only use Sonnya for all my alteration needs.

Joy did such a great job of meeting all my needs with my gown. I bought my wedding dress off the…read morerack so it needed a bit of altering, especially when I unexpectedly lost weight a month out from my wedding date. She added small details that I envisioned perfectly and took her time to meet with me whenever. She truly worked wonders on my dress and I am still in love with it, I wish I could get married all over again so I could wear it again!

Joy is the absolute sweetest woman I've ever met and I've never had a better experience with…read morealterations! Due to Shipping delays, I got my bridesmaids dress very close to the wedding I was in, and when all the other alteration places around the area told me no they didn't have time for me, Joy said she would make it work. The dress was done beautifully and in such a short period of time. Would highly recommend S&J and Jocelyn to anyone who asks, and will be going back!

Excellent, efficient work- including working with older items that were a bit delicate. Everything…read morewas done perfectly. It's on the pricy side but I think it's worth it for any sewing task that requires skill.

absolutely stellar work…read more i brought in a few items: most notably some leather moto pants. i asked them to match the leathers to fit just like my favorite denim. so they matched the denim example's measurements exactly, per my instructions; but because of the difference in material, the leather pants weren't quite right. the tailor immediately identified the problem and told me to go have lunch; i came back a couple hours later and the leathers fit perfectly. highly recommend.

Outstanding work!! I had been searching for someone to do alterations in the Lake Alfred and…read moreWinter Haven area. No one would even answer the phone. I found this shop in Lakeland. FL and am very happy!! Quality work and professional staff. The value and quality of work exceeded my expectations!!

Went by there during the hours posted lights were on, door was locked. I called the cell phone…read morenumber posted in the door and the phone number listed on here and both stated the n uh mber is not accepting phone calls

Fast friendly service and excellent alterations! Have used them several times and never…read moredisappointed!

Altered my daughters dress. Did an amazing job and it was ready on time. The dress was perfect.read more