Outstanding service, quality of work, price and turn around time…read more I'm always looking for a good alterations place. Most places are hit or miss and I leave clothes concerned about the results. From the start, I had confidence in Kelly. She took the time for me to try the jackets on and knew what the length should be based on the type of jacket. I've been a couple different places where the people didn't know how things should look, only asking what I wanted and if that looked ok. I left two jackets with her to hem the sleaves. My jackets came back in a week and the sleeves were $25 each. They are perfect. The stitching is excellent, the fit is exactly how it should be and the jackets don't look hemmed. The sleeve cuffs are straight and look original. I'll be back here for all my alteration needs.

Kelly did an AMAZING job bringing in the waist on my jeans that were too large for me. You can't…read moreeven tell that any alterations were done, that's how seamless it is, not to mention she finished the job so quickly! When I was calling around most places told me it would take weeks to get my jeans back but she was kind and accommodating. I highly recommend this business for any of your alteration needs! I told her I would definitely be back with any of my garments that need alterations and send all my family and friends to her!

10/10 recommend this place. It's a little difficult to find, she's located inside of Salon Sequence…read moreStudios. Other than that, she is very professional and attentive. Had my bridesmaids dress fitted in a few minutes and it fit like a glove when I picked it up a few weeks later. The pricing was very fair as well.

Background: I was in panic mode because I was to fly out that day and a had to wear a dress (that…read morewas so tight that I could barely breathe and definitely couldnt sit down in. I couldnt even zip it all the way up) the very next day in a wedding. Express Tailor Shop was the 3rd shop I attempted (the others declined and were closed due to COVID). I found Laura in her shop working before they were officially opened. She welcomed me in. I panically explained my situation. She accessed the sitiation and got right on it. She told me to come back in a few hours. Whem I returned, this kind, professional lady with blessed hands provided me with exactly what I wanted. My dress zipped all the way up and fitted well.

Don't waste you're time and money…read more I took a tuxedo to be fixed. After trying it on, the lady came from the back and said there was enough material to loosen the jacket and pants. When I picked up the suit, I was told there wasn't enough material in the jacket to loosened it so they just fixed the pants. I tried to explain that it was a suit and only fixing the pants didn't help me at all. The man that works there said I should have told him not to fix the pants, if they couldn't fix the jacket, but i didn't know until I picked up the suit and I was initially told both could be altered. He said he didn't care and I believe him. ****** If they didn't tell me there was enough material in the jacket to loosen it, I wouldn't have left the suit to be altered at all. ******

Made an inquiry for an emergency need. Frank was super responsive and professional! Hope to be able…read moreto use them in the future.

Great job! I will definitely return. Nice, clean, professional work. Great customer service.read more

Annie is a wonderful seamstress. She did an excellent job at a great price. My concern is that she…read moreworks out of her private home. While this may work for some, I honestly don't feel comfortable in someone's home, especially when I don't know them. So, when I picked up my items, Annis met me at her gate. She was gracious. Before going to a business, especially one in another town, where you are unfamiliar, always ask if it is a commercial business space or a home. Your safety is important. Remember that! Thank you

Everything was ready on time when I needed it. Very polite and attentive. This is my place to go…read morenow!!!

I took a jacket to be cleaned Tuesday morning got a text message that said it was ready that…read moreevening went Wednesday paid $22 and the jacket wasn't cleaned and looked the same as I dropped it off

Ella did an incredible job altering my wedding dress. It was a fully beaded gown and a very…read morechallenging alteration, but she made it fit like a glove. She worked closely with me through multiple fittings to ensure every detail was perfect. Her skill, patience, and attention to detail truly made all the difference. I look forward to going back to Ella for all my future seamstress needs!

We love Ella's Alterations! Not only has she made drastic alterations to dress pants, jeans, suit…read morecoats and dresses, but she has delivered every item to perfection. The level of skill and the fit she delivers clearly shows her passion and talent. If you have need for dress design or specialty alteration you cannot go wrong with Miss Ella. We sure haven't!

Great efficient owner. Fair prices. It's been in biz here for many years for a reason.read more

Procrastinating is my biggest downfall. I stopped by the shop FOUR days before we had to leave town…read morefor a huge Charity Ball in another state. After profusely apologizing for procrastinating for being 'that' client, she laughed and told me not to worry. My gown was ready early and was altered to perfection. I wish there were 10 stars.

Drove about 20-25 minutes to this location for a simple hemming of three pairs of pants. I was told…read morethe turnaround time would be about three weeks, which seemed unusually long for basic alterations. When I asked about the timing, the owner showed me the amount of work currently in progress behind the counter, which appreared to be a relativily small volume (about the size of half a closet). Based on that, the extended turnaround time was surprising. I was offered a faster turnaround of one week, but with an additional $100 fee. That pricing felt excessive for straightforward hemming. The customer before me appeared to be receiving a quicker turnaround at a lower cost. The customer was receiving her item in five days for $50.00, which added to the confusion about consistency in pricing and timelines. I ended up leaving without service. I would recommend calling ahead to confirm turnaround time and pricing before making the trip.

This alteration shop has been in business in Winthrop Town Center for 17 years…read more I had several slacks, shirts and a sport jacket altered over the years. Karen is excellent. She is very busy and her turn around time is usually 3 weeks. Her work is worth the wait. If you need a garment done properly, especially expensive items, she is the seamstress to go to. Just plan ahead. Her shop is in the back of the center. Can be hard to find at first.