In general...a good experience for my first time in the Metro. We got on the Metro at the airport…read more It was easy to buy tickets at the kiosks. No one ever took or reviewed the tickets. Kinda feels like you were on the honor system. Kits of good signage and announcements. Pay stand you will get where you need to go. The train cars were comfortable and clean. Things were not over crowded when we went on this trip. We did ride to the MOA and back to the airport - two samples. The downside....im not that we felt very safe. There were signs expressing the rules. There were signs to call or text if you didn't feel safe. One trip has a presumed homeless person that exposed him self to no one particular. The second trip had a individual that presumably had mental illness as he he talked loudly out loud. His grow a and fits were a bit disturbing. No evidence of any security or Metro employees were seen on either train ride. Would I recommend trying the Metro? Yes. Our ride was only $2 each way. I wouldn't want my wife or daughters to do this alone. Group risk g should be safe for all.

Five Stars for Going in the Right Direction: A Review of Metro Transit…read more Metro Transit, the public transportation system serving the Twin Cities of Minneapolis and Saint Paul, deserves a solid five-star rating--not just for reliability and reach, but for its meaningful progress over the years. As someone who began riding the bus regularly in middle school, I've had a front-row seat to the evolution of this system, and I can confidently say it's heading in the right direction. When I first started using Metro Transit, the experience was undeniably hit-or-miss. While the routes were functional, issues like infrequent service, aging buses, and occasional safety concerns made it more of a necessity than a comfort. Over the years, however, I've watched the system mature into something far more dependable, user-friendly, and community-oriented. One of the most noticeable improvements since the post-pandemic recovery has been the enhanced sense of safety. In the past, riding during off-peak hours could feel risky--altercations, loitering, or suspicious activity weren't uncommon. But recently, that's changed dramatically. There's now a consistent police and transit security presence, and it's become routine to see uniformed officers on buses, at stops, and in transit centers. This isn't about over-policing; it's about creating a safer environment for riders of all backgrounds. The visible security presence acts as both a deterrent and a reassurance, making the experience more comfortable, especially for vulnerable populations like students, seniors, and late-night commuters. Beyond safety, Metro Transit stands out for its impressive coverage. Unlike many regional systems that primarily serve downtown cores, Metro Transit extends its reach deep into the suburbs. Whether you're commuting from Apple Valley, Eagan, Plymouth, or even farther out, there are reliable bus routes--or bus rapid transit options like the METRO lines--that connect seamlessly to downtown Minneapolis or Saint Paul. This kind of accessibility is rare in American public transit and reflects a genuine commitment to inclusivity and regional integration. The fleet itself has modernized, too. With newer, low-emission buses, better real-time tracking via apps, and expanded routes like the METRO Orange and planned Gold Lines, the system feels increasingly forward-thinking. Fare payment methods have also improved, with the option to use mobile apps or contactless cards--small but meaningful upgrades that streamline the rider experience. Of course, there's always room for growth--increased frequency during off-peak hours, expanded weekend service, and further integration with surrounding suburbs would make the system even stronger. But compared to many other U.S. cities, Metro Transit is ahead of the curve. In conclusion, Metro Transit has transformed from a basic necessity into a model of what regional public transportation can and should be. It's safe, expansive, evolving, and increasingly reliable. For a system that serves such a diverse and geographically spread population, it's an achievement worth recognizing. Five stars well earned--for going in the right direction, and for getting more of us there safely and efficiently.

Serving as the main light rail stop during our multi-day stay in downtown Minneapolis, the…read moreGovernment Plaza Light Rail Station is the closest to the courthouse and city hall area of downtown. Both light rail lines (Blue and Green) stops here, though there is an earlier stop (US Bank Stadium stop) that could be easily used for transfer. Cost is $2 for a 2.5 hour ticket, and this station has self-serve ticket kiosks to purchase Go-To tap cards. None of the stops have gates, instead having tap stations nearby the entrances to indicate payment. We used this station to come/go to the airport and used it to take the Green line to go to St Paul as well. Most people will get off on the north platform (coming from St Paul or the Airport) and wait to board the train from the South Platform ( going either South or East). The train consistently ran every 10 minutes, and the digital display accurately showed which train and arrival times.

Light rail station in downtown, Government Plaza is on Fifth Street between Third and Fourth…read moreAvenue. The platform is slightly elevated, but not excessively so. It is not an "island" platform, meaning that the train doors open on the right side rather than the left to a center platform. There are ticket vending machines available. Minneapolis Light Rail is a proof of purchase system - you must have a valid ticket available to present to a ticket inspector. Unlike nearby stations, auto traffic is not permitted through this section of Fifth Street.

TJ is great at communicating, on-time and got us home safely. We fell into easy conversation the…read moreentire ride home. He was just like a friend picking us up at the airport! Highly recommend!

I'm giving a 1 star because I at least got a response 2 hours later. 2HOURS!!!!! Then my quote of…read more$214 to get from Milaca to Minneapolis. That is disturbing!!! Once It's light out I'll be walking the hell out of this town until I find a main road or highway. Ugh. Never again! And I support local and family owned businesses. This through.......i can't justify $214.00 and that's not including the expected tip. Heck No!

The US Bank Stadium Station is the first light rail station going West that serves both the Blue…read moreand Green lines. Thus in this way, one can get to the football stadium from both Mall of America/Airport AND St Paul. It has an elevated walkway to allow crossing of the street, but it is closed during non-game days.

Time management why say doors are go by to open at 2:30 and keep us waiting outside in the heat…read moreit's now closer to 4

I'm basing my star rating solely off of the poor customer service from the dispatch when I called…read morethem last night. My friend had better luck, and albeit I was drinking, doesn't give her the right to be a complete B word. We got off to a bad start because she answered and she spoke so fast, I couldn't understand her so I had to say, "wait, what?" I told her the address I was at, and first she asked East or West, and I wasn't sure and said "east, I think. I'm on 27th st S and Hennepin Ave, in uptown". Then she said "North or South?" and I said.."um.. south? I'm in uptown" She then says "this is your cab not mine, I don't care where they pick you up". Thank you lady, and isn't it your JOB to punch the address into the computer and it will tell you where I am? Frustrated, I hung up. My friend had better luck after she called back (not able to get through to rainbow or blue and white) and she said the address and said south (didn't i just say this?) and the cab was at the house within 5? minutes. It even called her when it was out front. The cab driver was nice, but he did drive extremely fast, and illegally at some point. I appreciated the hustle because it was late, and we were going to NE minneapolis, but it was still $22. I didn't have much money to give him as a tip, but because the lady was so rude from the start, i will try to use a different cab company in the future.

Hey. Sunday night call for one of your taxis from Best Western The Normandy downtown. We just…read morefinished watching the Vikings game. We wanted a taxi to do our for supper and drinks. Drove us from 8th to 3rd Street . No meter on. Vulgar cab driver. Get there in ten minutes. He looks at at us and says Three no four people. 40.00 !!! My brother in law pays but come on !!! What kind of service was that ? Terrible taxi service. We were robbed by your company.

Seyfu my driver delivered WORLD CLASS bell ringing service today!…read moreI Needed ride to the airport with a stop to drop off our dog for boarding. Forgot the dog food my wife packed. Seyfu- picked up dog food & delivered it to the board in facility!! Amazing!!

We needed to get from our hotel to the airport with A TON of luggage. I booked reliaCar to make…read moresure it all went smoothly and I wasn't disappointed. The booking was easy and reassuring that everything would be take care of. our driver, Seyfu, was timely, helpful, and very friendly. the price was also very reasonable! I wouldn't hesitate to book again and recommend to anyone looking for car services.

I canceled an Uber for a 5 minute ride for this company when the driver advised to "hop in". The…read morevan contained 3 different groups all traveling to the same city. The driver never specified a charge. Upon drop off the driver stated "where's my $20!?" I gave the driver $20 and the driver and fellow passengers began yelling obscenities out of the window, including "next time you're in Prescott expect to wait several minutes". This is a truly unprofessional company, avoid at all costs!!!!

From the owner: Safe Ride Twin Cities LLC provides specialized transportation for clients with disabilities, the…read moreelderly, and their families. Caring, friendly, and DHS approved drivers so we can meet the special needs of our clients. Anyone with MA can get transportation without paying out of pocket. We can bill other insurance companies with a waiver. We provide rides to all clients who do not need ramps and stretchers to get to their appointments. We accept all major credit cards along with other payment options like Paypal for clients that don't have insurance coverage. Patients with mobility-limitations and employing mobility devices to get to their destinations in a sitting or supine position. Wheelchair accessible vans are available 24/7 even on holidays. Our most recent addition to the company has been to provide shuttles to and from grocery stores, shopping, and entertainment. We work with other companies to meet the demand for transportation in groups - saving the customers money and allowing them to run errands together.

Turn off , got to the terminal an hour before my bus ride , and I got off my car sharing taxi app…read more I waited an hour to board my bus so my gloves that I had more than five years where on the table , as soon it was time for me to board the bus I notice my right hand leather gloves was missing out my jacket was missing , thank god the bus didn't leave the station yet , I trace my footsteps in the terminal , you know it disappear like Casper the freindily ghost those was my favorite leather gloves , I cried when I realized I lost those right hand side leather gloves . I feel like it was ackward I see something and next minute I lose a pair in instance . The terminal must have bad omen vibes !( I asked the security guard he told me no , I asked the lady who was mopping the floor , she told me no , very akward station, The Bus driver he was Asian decent his English wasn't strong enough to ask him questions ( I'm just really depressed about the whole situation the worst Earthstrong trip ever ) !

No customer service, my husband is still stuck in Minneapolis for two weeks and counting. They…read morekeep cancelling his ticket and refunding 10% of the ticket. Then we buy another ticket and hotel and food costs. At 2000.00 for a 300.00 bus ride. Just today when he went in to get a physical ticket the lady printed it for the wrong day instead of the one that is leaving in a hour and did it for Thursday. When he told her she just smirked. If he dies while in the -13 weather and we are out of money now. I will own Grey Hound. He only takes it because he hates to fly.

Yes, I am Yelping a bridge! And a beautiful one at that; the Merriam St. Bridge has the great honor…read moreof crossing the mighty & historical Mississippi River. Where I come from, there is a handful (one hand) of awesome bridges and not many gushing rivers for them to cross. So, I kind of got excited to walk across this one and admire it's delicate yet strong construction. The Minnesota DOT said "The Merriam Bridge is a three-span, steel-girder bridge that carries Merriam Street across the east channel of the Mississippi River between Nicollet Island and the bank of the river in Minneapolis. The bridge incorporates one of the original Pratt through truss spans from the Broadway Bridge, which was demolished and replaced in 1987." However, now the truss is purely decorative: the Merriam Bridge is supported by a beam from underneath. Merriam Bridge was originally built by King Iron Bridge Company in 1887 as one of the four spans of the very fancy Broadway Avenue Bridge. When the Broadway Avenue Bridge was reconstructed in 1987, one span was preserved and moved to Nicollet Island. This opened up Nicollet Island and it's park lands, Pavilion and charming Nicollet Island Inn to greater usage and served as a connector to new Saint Anthony Main business and retail developments on the east bank. Thus, this pretty bridge served a great purpose and important role in the development of North Minneapolis. Merriam St. Bridge "contains substantial ornamentation including finials, portal cresting, and hexagonal cast iron builder plaques embossed with the date and designer of the bridge featured on each end. All these things were typical of 19th century urban bridges of that era. Few examples of these sorts of bridges remain today so "despite alteration, this span remains significant as a rare physical remnant of a 19th century urban metal truss bridge,"said a historic bridges website. As if further gilding of this lily was even necessary, nearby the Merriam Street Bridge, there was a large row of bountiful lilac trees in spectacular spring bloom on the Nicollet Island side in mid-May when I visited. How totally vintage it was to smell the old-fashioned lilacs while getting ready to cross this gorgeous old-fashioned bridge! 5 YELP STARS!

Literally the best of the best. Safe and reliable transportation has been mainstreamed so much that…read moreyou never know what you're going to get. With Mr. Nice Guy's you will always have a great experience. David is the ultimate professional. He's on time, courteous and a nice guy! It's not just the name of the business. The prices are reasonable and communication is constant & clear. I may just use Mr. Nice Guy's instead of the ride share services - especially when it really matters (i.e. nice event, long distance, airport, etc.). You should too!

David is great to work with! Very responsive and arrives early. We had a early flight and had…read morerequested a 4:50am pickup time. David confirmed my request and quote for the trip. A few days prior to our trip, I realized our flight time was earlier, reached out to David to see if original pick up time would be okay and with his expertise, he recommend we leave a little earlier, which was much appreciated and he was able to quickly confirm change in pick up time. Day of, bright and early David was there just before our pick up time at 4:30am. He was personable, respectful and positive so early in the morning! Great conversation on the way there, spacious and super clean vehicle with plenty of room for just us two, but we know we can fit our family of six and luggage in his car for future trips. Highly recommend using Mr. nice guy for all your transportation needs