We wanted to upgrade the a/c, air handler and furnace, and make it all dual fuel. Todd came by,…read moretook a look and understood exactly what we wanted. He's detail oriented, knowledgeable and an all-around great guy; absolutely trustworthy. The work was on time, on target and as quoted. The company was responsive and answered questions within a reasonable timeframe. We now have a gas furnace, heat pump + a/c and a thermostat that deals with it all very nicely, switching from heat pump to gas at set temps to deal with the area weather. All other staff at Santon were very nice to work with, and the two times I visited the office they all wore smiles as well. From my perspective, if they continue to set high expectations they're going to need to hire more people to remain consistent - which is not always easy. Maybe clone Todd?!

We had used Santon for at least the past year on various issues and they were fabulous how ever…read morethis last time, I am greatly saddened and disappointed. We had them come to clean our furnace as they are reliable and less expensive. When they came they said it's unable to be cleaned and needed to be replaced. Ok so obviously I don't have 9k to replace a boiler and after trying to get a loan, mass save and even fuel assistance with no help. The woman emailed wanted an update, we responded that we have at least 2,500.00 and if they would work with us being it's now cold and we need heat. We have yet to hear back. Not even professional enough to email back or call. Maybe even look at a used one.. No instead to let people who have kids have no heat?! Why don't you just take away our air too? We have no heat and at some point our pipes will freeze! So we will be looking into other choices.

Would not recommend using plumber. Called for details regarding the soonest they would be able to…read moremake it, he disregarded everything I said and was very persistent that he will not help me. I am without heat and called during emergency hrs, customer service was beyond awful. Would not recommend anyone to this company. Good luck. I was given excellent elsewhere. Worst customer service ever! Please improve on communication skills with customers.

Always calls back and provides excellent prompt service! Has an excellent crew of friendly and…read moreprofessional plumbers !!!

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

$$$$$$$$$$$$ I could not believe that it would cost nearly…read morenearly $2,000 to replace a sink and $700 to add the faucet. They are less of a reasonable service company and more of a high-ticket selling company. The on-site teams are polite and friendly, but I feel bad that they have to put a 30-minute estimate "portfolio" in the van to drive up costs as much as possible. I'm really offended and I've been in sales my entire career.

Avoid this company at all costs. Easily the worst service I have ever experienced. Bill and Barbara…read morewere incredibly difficult to deal with and made the entire process painful from start to finish. Absolutely unprofessional and completely unacceptable service.

Thursday morning I woke up to a small flood in my basement. The sewer pipe was blocked somewhere…read morebetween my house and the street. There only two plumber/sever companies I have ever dealt with in the past and I didn't want to use either of them because of past experiences. I wasn't really sure what to do so I jumped on Yelp and found All In One Drain Cleaning. I called and got a live person, Bill, who said that someone would be coming out my way in a few hours. Blake was the person who showed up, before noon. He tried snaking the pipe with a monster snake and had no luck. He then had to send a camera down the drain to see what was up. He told me how much it would cost and my eyes rolled into the back of my head but I had no choice and had to go with it. I am really shocked at how much it costs to send a camera down the pipe for 5 minutes. Yikes! Anyway, the camera revealed that the pipe was clogged solid so that was a good call. The next step was to blast the blockage with a water jet. Because of where my drain cleanout is located in the basement, there was no way to blast it without flooding the basement. This is where his boss, Bill, stepped in and a decision was made to dig up the front yard and install a cleanout pipe connected to the main pipe. The whole job took several hours and was finished around 7PM. It cost an arm, a leg, a lamppost, and my firstborn but at last, I was able to shower and poop without worrying that the goods would end up in the basement again. I guess certain services are just very expensive. I don't have any point of reference as to the price point because I wasn't able to "shop" around, although I am also not sure I would want to anyway. Bill and Blake a couple of very hard-working guys and they know their craft. On top of that, they are very personable and bicker like an old married couple. I would strongly recommend them to anyone who is dealing with serious plumbing or sewage problems.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Two times I've used Belli and both times we were very satisfied! They are quick honest and…read morereliable. The work done is professional and they explain everything to you. There was an issue with one of our services. We needed a new water heater. They put me on the schedule as early as they could and even called me a day earlier than scheduled to get me in. Unfortunately there was an issue with the tank after the install. Not anything they did wrong just a faulty piece. They busted their butts to make sure they got the part they needed from the manufacturers faster than they offered and came back right away to make it work. No delaying saying they had to wait. Great experience and will definitely be using them for all our needs!

It's been over 5 years since my last review. Target is still my choice and I am thrilled to…read morecontinue to work with them. I trust them and they have done me good with repairs to my boiler and maintaining my two a/c systems for the house. Advice has been spot on and will use them to replace and repair as long as they are in business.

In general, I have found this to be a great service with maintenance and responsiveness…read more However, they really stepped up when I needed them most. We got back into town on New Year's Eve to find that our furnace had failed. Chris offered to come that very night to look at the furnace and assess parts even though it was New Year's Eve. They offered me several options without any hard sell. Once we had decided his crew was there on January 2 and the entire replacement was done by January 3 in the evening. They were quick to respond and complete the project, and very we are happy with the new system.

Our hot water boiler combo stopped working on Monday night. I called Fresolo, even though it was…read moreafter hours, thinking I'd leave a message, but I was able to speak to an actual person!!! The woman asked if our situation was an emergency, which I appreciated, but since it was mild weather, there was no emergency. However, it was urgent. She then said I'd be contacted the next morning, and I got a call bright and early, and Rodney showed up shortly after that. He saved the day for us! And besides being skilled, he was a pleasure to do business with, and that is an important part of customer service. So, all around, thank you, Fresolo, and thank you, Rodney!

We're brand new to the NorthEast from Texas and R. Fresolo and their tech Andrew, worked us in…read morealmost same day for a boiler check. The gas boiler was perfect but the water circuit to our hydronic heaters was shot! A suggestion for a fix was made and it worked! Couldn't be happier with work and explanations.

Replaced natural gas hot water heater w/ 40 gallon tank. Professional people, installation was well…read moredone. Some logistics issues with scheduling, but the service overshadows that.

If you need a trustworthy, reliable, responsive plumber and do not know who to call, call these…read moreguys! My parent's house suffered pipe bursts and I needed expertise and dedication. I lucked out when a family friend recommended Mike and his team. I could not be more thankful for or impressed with their quality of work and professionalism.