Al answered our text over the holiday weekend and was able to see us the next day! He was prompt…read moreand professional! He was able to identify our issue with the boiler, get the part and repair our system in just over an hour. The price was extremely reasonable and fair. (A few other companies had quotes for 4x the amount and they weren't sure on their availability.) We definitely will be keeping Algo heating and AC as our first call in the future.

Two year old (new technology) residential HydroAir system, 2 Air handlers, multiple zone AC units…read morewith heat pumps - the AC stopped working in 90+ heat wave. These guys know their business - They had it diagnosed and repaired and came on a blistering hot holiday weekend morning to do it. I can't say enough about their knowledge and work ethic. I am very grateful to find a service company who knows all the new technology and how to repair it. A+ all the way.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

Lenny was great to work with. Funny and kind, he was patient with my 9 million questions, and is…read morevery responsive via text. Appreciate his work and time.

Lenny of LG plumbing is a consummate pro! He spared us much pain (and money) when calling us back…read moreon a plumbing problem in order to get more info. After asking a few questions, he discovered that the piping was not cracked by doing a simple test over the phone. If you want an honest and personable professional, call Lenny, he's the man!

I called Justin on Super Bowl Sunday and he was a life saver. He was at my place in under an hour,…read morevery knowledgeable (was able to diagnose the problem immediately), fixed it and had other suggestions as well. I would definitely recommend using him and calling him even if you'd already gotten a first opinion. His rates are excellent and he is very honest and just great to work with.

Great service! I…read morecalled on a whim one morning and left a message. My call was returned promptly in about 5 minutes by Justin, the owner. He then made it to my house to service my heating system in a half of an hour! When he arrived he was friendly and professional. He was able to troubleshoot the issue right away. We had a bad blower motor, but he already had the brand new parts in his van. In a little under an hour he was able to finish the job and restore heat to my house! My roommates and I are happy, I would highly recommend anyone in the area to give Justin a call for their HVAC needs.

I had purchased a complete heating system including indirect water heater from Boucher Energy…read more They tried to sell me an annual service contract but it was too expensive. One day I noticed my water tank had a slow leak. I contacted Boucher Energy since the tank had a lifetime warranty. They were very rude over the phone commenting on how I did not have an annual service contract and had not purchased anything from them in years. They scheduled a technician to come out 2 weeks later and look at the leak. The day of the appointment it was snowing. There was only an inch of snow on the ground. Boucher called me to cancel my appointment due to the weather. Who doesn't work when there is only 1 inch of snow on the ground? At that point, the leak had gotten worse and I had to put several towels down daily to absorb the leaking water. I was told by Tina that the service manager would come out the following week to personally inspect the water tank. The day he was scheduled to arrive, he never showed up or called. The following day he calls me and says I can just send him pictures of the leak. What a joke. It's now 3 weeks since I first called them and the leak keeps getting worse. Now they tell me that all they needed are pictures of the leak. I send them the pictures and they order the replacement tank. When the tank comes in, they call me to schedule installation. A few days before they are scheduled to come out and replace the tank, the leak is so bad that I have to put 5 towels down every 3 hours to absorb the water. I email the service manager Monday morning to see if they can come out right away so the tank doesn't burst and flood my finished basement. Below is his email reply. Good Morning, Unfortunately, I do not have any availability until Friday, the date of the installation. Thank you Stephen Cammuso Service Manager Boucher Energy Systems88 Millville St. Mendon, MA 01756 Office (508)473-6648 Fax (508)634-3509 The technicians that finally came out on Friday and replaced my tank said that the corrosion was so severe and that they are surprised that the tank didn't let go and flood my basement. I would never ever use Boucher Energy again. They are the worst company I have ever had to deal with. Rude, greedy and unprofessional.

Installations are great but service is expensive. Last two service calls marked up prices of parts…read moreby a factor of 3 to 6. A $65 part was billed at nearly $400 and sales tax was charged on that amount. The first service charge (for a thermostat) was changed when I questioned it but the second was not. Service manager pretended that labor was included in parts but he charged sales tax on the whole amount which suggests not. Service call is billed at $165 if over 15 miles, so no excuse for extreme parts markup.

Our 25-year-old American Standard gas furnace was on its last legs when we put down a $5,000…read moredeposit with another large local provider for a Trane furnace. After we paid the deposit, they notified us that the project would be delayed for one month due to COVID supply issues. I grudgingly accepted this as a consequence of the "interesting times" we live in, until our furnace completely blew out a few weeks before Christmas. I called the other company to come up with some sort of temporary solution. They unapologetically offered nothing. I called Obie and was quickly notified of three important things: 1) they offered Daikin furnaces because of their quality, the best warranty in the business (exceeding Trane), and no supply issues, 2) We would be prioritized as an emergency and would be serviced within days, and 3) the cost would be 30% less than the Trane quote. After doing the necessary research on Daikin, which is a quality, highly rated brand, I asked for my deposit back from the other company and went with Obie. The friendly Obie team expertly installed our two-stage, variable speed blower high-efficiency Daikin furnace and Ecobee smart thermostat. The five inch filter they installed has eliminated the dust generated with the older furnace. The smart thermostat uses sensors you can put on each floor to figure out how to keep your home the most comfortable for the least amount of money. You can also adjust your thermostat from anywhere using the Ecobee app. Are the kids cranking the heat up too high while you are away? No problem, just turn it down! With our new Daikin furnace, we are saving money on natural gas every month while being more comfortable than we've ever been. No drafts, no cold spots. No noisy, clanking furnace. Complete, uniform comfort. Obie will help guide you through the rebate and zero-interest loan process. They will also schedule your appointment with the building inspector. If you are reading this, you are probably looking for a new furnace installer in Metrowest Boston. I understand the analysis paralysis that you are facing. I had been thinking about the same thing for years before I finally took action. I only wish I had acted sooner. That's why I am pleased to recommend Obie Comfort Solutions for your furnace installation needs based on my own, real-life experience.

I have been paying a monthly subscription of $40 to ensure I can get hvac service in an emergency…read moreb/c we are elderly and have physical challenges. In May the young Obie tech doing a spring A/C tune told me my outside unit had sunk and was not level meaning use of unit could damage it. He estimated cost to repair was $1400. I shopped around and found a company that estimated cost of repair at $500. Today , I told Obie to cancel my subscription b/c they were obviously trying to fleece me- a multi- year customer who is elderly and physically challenged. This is shameful conduct. Rafferty

Our hot water boiler combo stopped working on Monday night. I called Fresolo, even though it was…read moreafter hours, thinking I'd leave a message, but I was able to speak to an actual person!!! The woman asked if our situation was an emergency, which I appreciated, but since it was mild weather, there was no emergency. However, it was urgent. She then said I'd be contacted the next morning, and I got a call bright and early, and Rodney showed up shortly after that. He saved the day for us! And besides being skilled, he was a pleasure to do business with, and that is an important part of customer service. So, all around, thank you, Fresolo, and thank you, Rodney!

We're brand new to the NorthEast from Texas and R. Fresolo and their tech Andrew, worked us in…read morealmost same day for a boiler check. The gas boiler was perfect but the water circuit to our hydronic heaters was shot! A suggestion for a fix was made and it worked! Couldn't be happier with work and explanations.

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

If I could give Landry Mechanical 10 stars I would have. Always great service at a great price…read more Jose and Jack came by today and did the annual water heater flush. Also, they took time to answer my questions as all their technicians do when the job was completed. Thanks for all you guys do :)