Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

John gave me a reasonable quote and came by quickly and replaced my water heater. I highly…read morerecommend Sostilio and Sons!

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

New HVAC system: Quote to Installation - seamless & smooth…read more We recently decided it was time to replace our HVAC system which was installed in October of 1996. This 26 year old system was also installed by All Temp Systems and so we opted to stick with them for our new system too. They're a local business and have always been quick to respond when an emergent need arose. I requested a quotation via their web site and received a response from the owner the same day that he would prepare a quote. A day later the quote arrived for the new system and we were pleased as it was a few thousand dollars less that we were anticipating. We also compared it to two of our neighbors who had similar systems installed by them in 2018 and 2020 and found the price difference to only be about $200.00 more. (We were pleasantly surprised to see that they were holding their prices steady and offering fair and competitive pricing in a time when everything else seems to be increasing by leaps and bounds.) We took advantage of the Mass Save heat loan program and obtained a zero % heat loan to cover the cost of the furnace which also qualified for a rebate too and scheduled the installation of the system. The 2 technicians arrived on time as scheduled and were very friendly, polite and worked diligently on disassembling and removing the old system and getting the new system installed. In quick order, the system was ready for the gas fitter to hook up the furnace and the electrician to make the electrical connections and install the new thermostat. Within 6 hours, the new system was tested, up and running and all of the work space in the basement and outdoors was cleaned up and all of the old system components taken away. From quotation to installation, the whole process was very easy. Everyone I interacted with (Mr. Zagame, the owner, and the installation technicians) at All Temp Mechanical Systems, Inc. have been very easy to work with and answered any and all questions/concerns I had. I also have to commend All Temp Systems on keeping their prices reasonable given that it seems there's a fair amount of price gouging going on everywhere. Like any business, they're entitled to turn a profit...but it's nice doing business with someone who's giving their customers a good value for the money with fair pricing. I will continue to use All Temp Systems for my future HVAC needs and would not hesitate to recommend them to anyone looking for a HVAC company. Great company, great People and fair pricing. S. Hart - Milford, MA

The system designs, installers and techs are solid. The problem is customer service. There is one…read moreperson there that does the majority of the calls and scheduling, and you have to decide if you can deal with how he treats you or go somewhere else. We were customers for over 15 years and I just read all the other reviews. Read the details about customer service; it is how we were treated also. We moved on, in spite of the solid product, because of how we were treated.

Exceptional from start to finish…read more I don't write reviews very often, but Pro Comfort Control absolutely earned this one. From beginning to end, the customer service experience was outstanding. Ryan, the owner, personally came out for the initial inspection of our existing HVAC system and walked through everything that would be involved. There was no high-pressure sales pitch--just a genuinely down-to-earth guy who clearly loves what he does. His passion for quality workmanship was obvious from our very first conversation, and that level of care carried through the entire project. Nicole, who handled all of the financing paperwork and Mass Save coordination, was equally incredible. I called several times with questions throughout the process, and she was always patient, gracious, and happy to help. Navigating financing, rebates, and paperwork can be overwhelming, but she made the entire process feel easy. One thing I especially want to highlight is their quoting and proposal system. It's modern, informative, and incredibly easy to understand. I did have a couple of clarification questions along the way, but overall I really appreciated how transparent and technology-forward the entire process was. It made comparing options and making decisions much less stressful. Once everything was approved through the bank and Mass Save, they got us on the schedule much faster than I expected. Before the HVAC installation could begin, we needed to upgrade our electrical service to 200 amps. I was pleasantly surprised to learn that Pro Comfort Control coordinated that work through one of their trusted electrical partners, DMC Electric. Another company I had received a quote from expected me to hire an electrician separately, so having everything managed through one point of contact made the process much easier. The electricians--both named Dan--were fantastic. They were professional, efficient, respectful of our home, and their workmanship was excellent. It was clear that Pro Comfort Control surrounds themselves with partners who share the same commitment to quality. The HVAC installation itself was every bit as impressive. We had a dual-fuel heat pump system installed, along with significant repiping of older gas and water lines. They also corrected a number of issues left behind by the previous homeowners, whose workmanship left a lot to be desired. Rather than simply replacing equipment, they took the time to improve the entire mechanical room. It's obvious they take pride in leaving things better than they found them. Pat and Cooper were the primary technicians I worked with, along with another installer on the second day whose name I unfortunately can't remember. They arrived exactly when they said they would, walked me through the plan before getting started, and made sure we were aligned on every detail. Throughout the two-day installation they were always happy to answer my questions, explain what they were doing, and keep me updated on their progress. It's obvious these guys are highly skilled craftsmen who genuinely care about doing the job right. The attention to detail was exceptional. They protected our floors with drop cloths, kept the work area organized throughout the project, cleaned up meticulously at the end of each day, and somehow managed to leave the space cleaner than when they arrived. The finished installation looks clean, organized, and professionally done. As someone who owned and operated a small business for more than 10 years, I know how difficult it is to consistently deliver this level of customer service. This is a family-run business, and you can feel that pride and accountability in every interaction. Everyone I dealt with genuinely cared about the outcome--not just finishing the job. If you're looking for a company to install a heat pump, replace your HVAC system, or tackle more complicated mechanical work, stop searching and call Pro Comfort Control. They're honest, knowledgeable, exceptionally skilled, and genuinely care about their customers. In an industry where it's hard to know who to trust, they exceeded every expectation we had. I recommend them without hesitation and would gladly hire them again.

Working with Pro Comfort was a positive experience from initial contact through proposal and…read moreinstallation. The installers are hard working,skilled and friendly. Highly recommend Pro Comfort and would not hesitate to call them again.

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

$$$$$$$$$$$$ I could not believe that it would cost nearly…read morenearly $2,000 to replace a sink and $700 to add the faucet. They are less of a reasonable service company and more of a high-ticket selling company. The on-site teams are polite and friendly, but I feel bad that they have to put a 30-minute estimate "portfolio" in the van to drive up costs as much as possible. I'm really offended and I've been in sales my entire career.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

Replaced natural gas hot water heater w/ 40 gallon tank. Professional people, installation was well…read moredone. Some logistics issues with scheduling, but the service overshadows that.

If you need a trustworthy, reliable, responsive plumber and do not know who to call, call these…read moreguys! My parent's house suffered pipe bursts and I needed expertise and dedication. I lucked out when a family friend recommended Mike and his team. I could not be more thankful for or impressed with their quality of work and professionalism.