Our hot water boiler combo stopped working on Monday night. I called Fresolo, even though it was…read moreafter hours, thinking I'd leave a message, but I was able to speak to an actual person!!! The woman asked if our situation was an emergency, which I appreciated, but since it was mild weather, there was no emergency. However, it was urgent. She then said I'd be contacted the next morning, and I got a call bright and early, and Rodney showed up shortly after that. He saved the day for us! And besides being skilled, he was a pleasure to do business with, and that is an important part of customer service. So, all around, thank you, Fresolo, and thank you, Rodney!

We're brand new to the NorthEast from Texas and R. Fresolo and their tech Andrew, worked us in…read morealmost same day for a boiler check. The gas boiler was perfect but the water circuit to our hydronic heaters was shot! A suggestion for a fix was made and it worked! Couldn't be happier with work and explanations.

During an emergency created by the owner's negligence, during a refurbish project for her unit, two…read morewater leaks came from her unit into our bathroom! The condo management called G & L, when another was unavailable. Boy were we happy! The other plumbing company, were used in the past and were unsatisfied with their work. We had inches of water from the bathroom flowing into the dining area and soaking the rug in front of the bathroom door. Not only did they find the original issue, the water heater needed to be replaced, but found TWO other issues that caused the majority of the damage! A hole in the main pipe from the shower and a cracked toilet that was just newly installed! AKA it was dropped! We just had them come back to finish the unit above work from our still open bathroom ceiling that could not be closed due to moisture! We now have to do a referb of our bathroom. So we may have them do our work. Update: They came back 2 weeks later and completed the job on the upper unit. No leaks since! Great work guys!

Had them many times.kept coming back and not fixing and billing.Did a terrible job.Very EXPENSIVE…read moreand not very professional. Would never use again. I wish there was a minus rating.

The Belli team responded to my inquiry within the day, arrived when they said they would, replaced…read moremy leaking pipes in a difficult to access location, doing what I take to be an excellent non-compromised job, and asked for only reasonable compensation. No ghosting, no gouging, just honesty and competency.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

If you are considering Landry Mechanical for a new gas fired boiler install, follow up with another…read moreestimate and do your math Homework. Burnham boiler-Landry, $31,000. Burnham boiler by other 100+year old family owned and run business $11,695. My second estimate describes the full scope of work with itemizations for all materials, labor, permits, removal of old boiler etc. I have no such itemization from Landry. The end of our appointment focused on financing. After a $1,000 discount and an offer for 1 year of zero interest and no payments, We signed. By 2:00 AM we were lying in bed thinking "what the heck did we just do?" If this happens to you, remember, legally, you have 3 business days to cancel a loan. We could have ended up paying 3 times higher with Landry.

Highly recommended. The plumber Rob was skilled, efficient, respectful, and professional. He…read morefocussed on the task at hand and fixed the leak (left by a previous contractor). The results of his work were impeccable. I have not seen the invoice yet, but he disclosed the hourly rate, and it is commensurate with the professionalism, skill, efficiency, and high quality work. Again, I highly recommend this plumbing company.

Outstanding Service! Friendly and professional. This is the second time I have used them. The…read morefirst time was to replace a large section of drain pipe which was leaking. This time was to repair a leaking expansion tank value and bleed the air out of my heating system. Both jobs completed professionally, in a timely manner, and at a reasonable price. I will use them for all of my plumbing needs for as long as I own this house.

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Do not trust this company. We are long-term, loyal contract customers with a service contract who…read morepay a monthly fee for routine maintenance throughout the year, with the expectation that they would prioritize us in an emergency. Instead, DeWolfe Plumbing completely exploited our trust, price-gouged us, and has spent weeks dodging our calls. Our furnace suddenly failed on a day temperatures climbed into the 90s. When we called, we were told that the earliest they could come was in 2 days when we had our originally scheduled maintain visit and they would change the service call to a problem resolving call and will reschedule the service for a later date. A technician named Brendan arrived. He spent almost his entire time on the phone with his superior. On that supervisor's advice, Brendan claimed a part (fan motor) had failed and that replacing it would cost roughly $2,000. Because we trusted this company as regular clients, we took them at their word. Before leaving to pick up the piece, Brendan asked me to sign an authorization for $2,300. I explicitly asked him to share the official parts receipt and detail breakdown with me. He agreed without objection. Relying on his word and the company's integrity, I signed. The moment the part was installed, the transparency vanished. Brendan refused to provide the receipt on-site, claiming it would be emailed to the email on file. Hours later, we received nothing but a flat invoice for $2,300 labeled "parts and service" with zero breakdown. We took matters into our own hands. We contacted the local suppliers and consulted independent HVAC and plumbing professionals. To our absolute horror, we discovered the part costs a mere fraction of what DeWolfe charged us. The markup wasn't just standard profit--it was an egregious, predatory overcharge. It became immediately clear why they refused to show us the actual store receipt. When we attempted to resolve this: * Victoria in the office was incredibly rude, dismissively stating that they "had a signature" and basically telling us we were out of luck. * Devon, the Service Manager did not help resolve the above. The details of the part sent to us are unverifiable from a local supply shop from which they buy the part. A signature obtained under false pretenses and broken promises of financial transparency is not a blank check to rob loyal clients (this is exactly how we have felt) WARNING TO ALL CONSUMERS: Do not let DeWolfe Plumbing into your home. They are deceptive, and pocketing thousands via outright price gouging. Be advised that due to your absolute refusal to provide an itemized receipt, the true manufacturer part number for our records, or a call back from management, we are actively filing formal complaints and seeking investigation from the following regulatory authorities: 1. The Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) 2. The Massachusetts Board of State Examiners of Plumbers and Gas Fitters (under the Division of Occupational Licensure) 3. The Office of the Massachusetts Attorney General (Consumer Advocacy & Response Division) We will also be submitting our full documentation, call logs, and the supplier's true part pricing to the Better Business Bureau (BBB).

Where do I start. The guy they sent Mike C. Seemed like your honest older plumber guy... but was…read morenot. The more I talked to him the more he seemed like he did not have my best interest in mind. He just threw out 5k price for a new Natural gas water heater which seemed arbitrary andvery high, but told me that was what was in their price book. He had no customer service skills what so ever. He would not tell me and pretended to not know what brand of water heaters they used. He said he's been doing this for over 40 years and no one ever asked that question (really). I asked him when was the last time he spent 5,000 and didn't know what he was buying. Then he said Rheem, after more grilling. I can buy the same Rheem natural gas power vented WH at HD for 1,399 retail. So add $3600 hundred and you have the DeWolf installed price. It's a ridiculous amount of money to install a water heater. This is a routine replacement with easy access. I felt I was being taken advantage of because I'm sitting here with no hot water. The power vent pipe needed to be replaced to meet code , he said it was about 15 feet for which he added a whopping $500, again just arbitrary with no cost justification. I had another company out, which was very good and had been in the area since the 1970's. They were straight up no games gave me a quote from text messages and pictures. I got a better water heater and saved over $1100.00 off the "TrustDeWolf" price. The guys were here and gone in 2.5 hours I would name the company but probably shouldn't. They do all the new venting and added another carbon monoxide detector needed for inspection. No more DeWolf for me. I had DeWolf out once before for a heating issue, I knew it was a high price but we were in a pinch and I had nothing for comparison being just parts and labor. They get you by charging $250 for the service call and diagnoses and then your on the hook, unless they do the work and take it off the inflated bill. Never again! Please, please get other quotes before using these people. By the way, I should say the HD quote was just over $3000 but I decided to go with the long time well reviewed Worcester company instead.

Pioneer Valley Environmental quoted me $18,000 for a boiler replacement. I found another contractor…read morewho's willing to do it for $6500. They do not give you a breakdown on time and materials

Matthew, Dylan, and Ryan were AMAZING! Found the issue quickly, provided a couple of solutions, and…read morequickly finished the job. I would HIGHLY RECOMMEND Pioneer Valley, and these gentlemen, for your plumbing needs. FIVE STARS!!!!