I needed to replace my Pixel 3 battery. Other places I called could not do it because the Pixel 3…read moreis so old. Jet City did it quickly and now the phone works great.

The back of my iPhone 14 Pro cracked really bad the second time and I came here to fix it. They're…read morereally professional and kind. They explained the procedures and also called beforehand for confirmation of other work when they discovered other areas were broken too. In addition, they followed up the next day to make sure my phone didn't have any issues. All in all, this place is a gem for getting your phone fix! I also highly recommend them over IGSM in Bellevue. IGSM was the place I went to the first time it cracked and it took longer to fix and they're also less professional + more expensive.

Got my phone fixed in less than 5 min. What great customer service it was. Recommendread more

I had them fix a broken screen on my iPhone and in anticipation of waiting for the phone coming out…read morenext month they offered the screen repair which was the most affordable option but didn't come with a warranty. Screen went out next day and when I went in they said of course that they offer no warranty. I just expected the screen to last more than 1 day. Got scammed Reached out and of course no reply. Buyer beware

My Samsung S20 had a broken screen and I decided get it fixed rather than buy a new one right now…read more I had a great experience at One Hour Device Repair, unlike some other reviewers. They had the right screen and installed it in less than an hour. Looking at all the stuff in the historic building could have consumed most of that time. The repair cost $250. I don't know how that compares with other repair places.

BEWARE: This place DAMAGED my phone would give negative stars if I could! This is costing me…read morehundreds to resolve. January 10th my phone screen broke and got my screen replaced for about 330. Fine at first BUT a week in I started to experience problems: 1. Camera condensation on both lenses-- my phone was not near any water at work and there was fogging in my camera from the inside. Over time internal corrosion as a result and my phone wouldn't turn on. I NEVER had this issue PRIOR to this repair so WHY are you blaming the customer? 2. Flickering screen-- LCD problem. TELL ME why am I having this already after a recent screen replacement? Paid $50 and took it to a repair shop in Auburn after my phone won't turn on and they said whoever fixed your phone did a CHEAP job and they should do customer service recovery because 1. It wasn't sealed properly and a cheap adhesive was used. and 2. Cheap quality LCD used during replacement. While they offered 250 to repair they thought it'd be more cost efficient for me to pursue service recovery with the original shop. Their customer service was LAUGHABLE: only fix the screen for 209! I rather pay more and get it done at a place that was more honest and less shady! Better yet maybe just get a used phone because the cost is almost as much as my repair.The auburn location even offered a better price if I did choose to pursue them too. HORRIBLE repair and AWFUL customer service!

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Their team have worked on my PCs over many years and have always fixed everything. They have helped…read moreme many times over the phone too. And they are always very patient & kind. They are FANTASTIC!!! Kathy W

I damaged my iPhone right before a trip out of town. The screen was broken and the OLED panel was…read moredamaged. It would be days before an Apple appointment opened, however the folks here were able to get my phone fixed on the spot in 40 minutes! Pricing was simple and affordable and the new screen looks great. Highly recommend if you need affordable, fast, and convenient phone or other electronic service!!

I recently sent in my Switch that had a badly damaged USB connector to be fixed. The owner charged…read morea minor fee to inspect the damage and repair the USB port if possible. He spent nearly 5 hours on it, repairing the motherboard thst was actually the cause of the damage (the copper pads were ripped). Unfortunately the board was beyond repair but he did his best and I appreciate the time he spent trying to help me save the data on the system. They are friendly, affordable and fast at what they do and highly skilled (Micro needling new pads is not easy).

He repaired my Dji mini 5 pro and it only took a week or so. He was professional and the drop off…read morewas pretty straight forward. I would definitely bring my electronics to Gadget Genie again.

Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

5 stars for Dane at Batteries Plus in Bellevue! I needed a…read more12V battery replacement for my Ford C-Max, and while they couldn't do the physical install on my model, Dane was incredibly helpful. He looked up my car, printed out the exact specs and registration details, and guided me on my next steps. Top-notch customer service, honest, and truly helpful!

Taylor was great. He swapped my car battery for our old Navigator in no time and was friendly and…read morehelpful. I will be visiting them again for other needs.

Amazing experience at uBreakiFix! Had a phone with a broken…read morescreen and I was helped with all the details of the issue and the procedures. Having an OEM part also helped giving the confidence. It's not just my experience but being on the floor and looking at how they deal with varied type of customers is amazing. Special mention to Eddie who helped me throughout this repair!

Eric & Jordan helped me out. I appreciate the quality of the service they provided. The shop was…read moresuper clean and the pricing was very reasonable from comparing other businesses with the same services.

Our 2.5 year old ($1344) Samsung 55" OLED TV failed to power up on the night of the Super bowl so…read morewe ended up watching TV in our bedroom. The next day, I tried every troubleshooting suggestion I could find and it would just not power up. It had been fully operational 15 minutes previously. I called Nortech late in the day, around 4PM to schedule an appointment and to my surprise, I was told a technician could be there in 30 minutes. The visit would be $185. I had a bad feeling that I had lost a power supply board but I wanted to know for sure. The technician arrived as promised. He was on his way home to Federal way. He did the same checking as I had done and confirmed that it was the power supply. He told me this was a common failure and that the repair would be $795 but they would ahve to order parts. It would require the TV being dismounted from the wall mount. I decided to buy a new TV instead and he agreed with the logic of that decision. I bought another Samsung 55" OLED (still highly rated) for less than the cost of the repairs. The Nortech technician was courteous and professional.

We recently had a problem with our Kitchen Aid Dishwasher…read more I contacted Kitchen Aid and they weren't very helpful since the Dishwasher was out of warranty. We contacted Nortec Appliance Repair. They came out to our house within a couple of days of our phone call and arrived on time. They knew exactly how to handle our situation The company is very knowledgeable, efficient and professional. I highly recommend Nortec Appliance Repair. I would rate the company a 10 out of 10 in all categories. Tracy G: Seattle (Magnolia)