Great communication…read more Easy to get in contact with Owner is very flexible and accessible

Great customer service and very professional! There workers are always easily identified not only…read moreby the clean work, but by their customer service as well. With the COVID pandemic they have been extremely helpful in properly cleaning & sanitizing. It's important to note they do not quote on residential cleaning - only commercial!

Professional and reasonably priced. Flexible with scheduling, and they love our dogs, which is a…read moreplus.

They respond fast and were able to do a next day cleaning. The woman arrived on time and the person…read moreon the phone was nice. I noticed several things she missed and asked her to dust the fan and she dusted one fan and seemed in a rush to leave but I thought this was because she'd run over time or had to go to a next appointment so I tipped her and she left quickly. When I told the woman on the phone she didn't clean the fridge and other things she was apologetic but told me the fridge wasn't on the checklist so I checked the checklist they sent and went around to the things on the checklist and as you can see from the pictures the other things on the checklist were not clean... The worst part is this is a move in cleaning. So there was no furniture she had to work around and no furniture to clean! For 3 hours with no furniture everything should be clean. I thought they'd offer for someone to come back or money off a next cleaning but they didn't offer anything except apologies.

I mentioned needing to get my carpet cleaned to a close friend and she immediately recommended I…read moreget in touch with Universal Cleaning Carpet & Floor Care! And I'm so glad I did!! I was lucky enough to get an appointment scheduled for the same day & this gave me peace of mind! A lot of attention was put on the parts of the carpet that needed additional TLC. Jerome did an amazing job at getting the carpet much improved from how it started! I will definitely be a repeat customer! 10/10 recommend!!

With absolutely no notice these hard working dedicated entrepreneurs pulled off a miracle. We have…read moredogs, kids and just installed new carpet to sell our home. My once beautiful sofa looked dingy and did not fit with the upgrades we made. Delight about the work and how much time was spent pulling dirt out of each cushion. Excellence from beginning to end. I feel a lot better hanging onto things where we can; they made it look new.

I had to get my house power washed because I'm thinking about selling. I went to the next door app…read moreto get recommendations. Many people recommended this company and I sent them a message. Next thing you know my house was power washed, looked immaculate, with a front walk I haven't seen that clean in years for 1/2 the price of what everyone else was quoting. Great job. I will use them for other services too.

They are professional, easy to work with and they do a great job! Scheduling and paying are a…read morebreeze! The cost is also incredibly reasonable!!! They also do so much more than clean

This cleaning service is Fabulous! Paula and her crew were amazing! These ladies really take their…read moretime and pay attention to detail. My mother called this service last minute when i was moving out of my Downtown Frederick home and Paula said no problem i will be there to get the job done and would stay as long as it took. I met her out front and we went through the home room by room to discuss the cleaning and her process. Also its a HUGE ++++ that they make their own chemical free products! It left my house smelling amazing and super clean!! I then met her crew of two amazing ladies who greeted me with hugs and that was awesome!! Thank you ladies for making this a wonderful experience and i will be calling you soon to set up a monthly cleaning! If you are looking for a trustworthy and amazing cleaning job then please call Paula. Thank you again :)

I was in a panic because I was moving into my new home the next day but the previous tenants left…read morethe home a mess with an overwhelming pet odor and fur. In addition to that I broke my foot a few days before so my plans to clean the house myself were ruined. I explained my situation to Paula and she rearranged her schedule to accommodate me. She did an excellent job. There was so much cat hair (yuck) but she got this house in order. When we arrived to move in a few hours later the house smelled new. I would recommend her to anyone. She is very down to earth, thorough and accommodating. You won't be disappointed in the service you receive.

I booked a two-hour hourly cleaning service with a very short and specific list of tasks: clean all…read morebaseboards, dust throughout the house, clean the oven, wipe window sills, clean glass doors, and sweep/mop all three levels including the stairs. My home is generally well-kept, so this was meant to be a focused deep clean on a few areas. Around the 1 hour 15 minute mark, I was contacted and told they would need an additional hour, which I found surprising given there were two cleaners and the task list was minimal. When I arrived back at the house at the two-hour mark (after they said they were finished), I immediately noticed the kitchen floor didn't look clean. I asked them to go back over it, but even after that, I saw multiple areas that were missed. Corners of baseboards still had visible debris, and some baseboards looked like they hadn't been touched at all. There was pink residue left around the sink drain, the showerhead wasn't cleaned, and there was long hair left in the shower, bathrooms, and on the floors -- which isn't mine. The windows had streaks, and overall it seemed like many areas were quickly wiped down rather than cleaned thoroughly. For such a small list of tasks, I expected better attention to detail and thoroughness. Unfortunately, the work felt rushed and incomplete, and I will not be booking this service again.

The No More Dust team did a fantastic job with my recent house cleaning. Booking was…read morestraightforward via their online portal. The team showed up right on time and hustled the entire time, finishing within a few hours. The house was pristine when they left. They somehow cleaned up a few stains in our kitchen that we have been trying to get out for months. Their prices are on the expensive side, but they definitely delivered. I would use them again. Highly recommended.

Saw company logo on a work van. Company is horrible with poor customer service. Emailed to request…read morea quote. no response. emailed again. no response. When I finally got a response, the gentleman who called me back was rude and incompetent. I needed basic home cleaning for my elderly parents. Please don't use this company.