Keats Agency Mineola: Horrible Horrible Horrible - Save yourself hours on hold - Hours of…read moreexpecting someone to call you back, $$$ of discounts that you are paying extra for. An earlier said she got hung up on after waiting 5+minutes, me too, many times. I call the 800# to pay my bill after several frustrating calls to this agency; even the 800service agent called them and said 'I don't know what is going on over there'. To add a renters policy Alan, from Keats, had me jump thru many hoops, including emailing him a photo of my mail box (what?) - Then I never heard from him again. After finding out I was paying $17 a month too much since the 1990s for an extra driver I asked Alliah if I could get retro active payback, Alliah had me send her my 25 year old divorce papers and a letter of confirmation from my ex. Humiliating but I did it. Never heard back from Alahia. Their on-hold message has 'Ron Keats' saying that customers get a policy review every year. I have never gotten that call. At the moment I am waiting one hour + for a call back from a person of authority. I don't think there is one.

Ingrid Eide is the best agent I ever dealt with, she is caring , friendly with amazing…read more personaliTy and great communication skills, she is handling my home insurance , umbrella and auto insurance policies with high competency . I highly recommend her for everyone's insurance needs in brief , she exceeds all the standards.

Alex is an honest and thorough insurance professional. He will walk you through each step of the…read moreprocess, whether you're looking for new car or homeowner coverage or would like him to review your current policy to see whether he can save you money or provide better or more appropriate coverage based on your needs. As a real estate professional, I recommend all of my clients to Alex, when the time comes to insure their home asset. I have even referred him to my family to review their existing policy. Although he is not able to save people money in every instance, he will always be honest about whether someone should consider changing coverage, and that's a most redeeming quality. I highly recommend Alex for any of your personal insurance needs

Please do not use or recommend john Lepore to anyone! He doesn't show up when you make appointments…read morewith him or return your phone calls or respond to your text messages. We made a horrible mistake and recommended him to a friend because he was reliable in the past and now we're regretful and quite embarrassed that we did. He is very unprofessional and aloof when it comes to his clients. Don't waste your precious time with him. Go somewhere else!

Can only address personal tax help, not business. In my opinion this is a 5 star guy. Easy to talk…read moreto and understand. Went the extra mile and set up a schedule and printed forms for estimated quarterly tax for 2026, a real time saver.

Everything! Steve is an amazing person. He helped me to understand my home and car policies, and…read morehad infinite patience worm and my wife. Steve is a 5 out of 5 (outstanding)!

The agent was very informative and took the time to answer my many questions. As a New Yorker who…read morehas only owned a car for a few years, I didn't understand all the various components of auto insurance. By switching from Geico to State Farm, I reduced my insurance cost by $60 per month and increased my coverage! And I feel very comfortable with my decisions because of my phone conversation which I never had with Geico.

Can't say enough about the excellent service, attention, and overall knowledge Tom and his team…read moreoffer their clients! Top notch agency for sure.

This agency is exceptional from top to bottom. No matter who you speak with, they are always…read moreprofessional, transparent, and immediately responsive. I have been able to contact the company through phone or email at all hours and always rest assured that I will receive a response within a day--always prompt, always thorough. They are also very honest in their business dealings and will explain the process and terms of their policies clearly. Highly recommended. Our entire family uses them for auto and home insurance.

Gave me a bang for my buck! Chris Re has your back. An All-American family man. He was professional…read moreand always responsive no matter the time of day.

Lydia at AAA East Meadow is an angel. She went above and beyond to help me out when my domestic and…read moreinternationallicense license renewal was urgent. She is also an extremely honest representative who does not overly try to recommend unnecessary services, and she will help you to optimize your cost for the services you need. Highly recommend her at AAA at East Meadow.

Went today as was advised by EZ-Pass, as well as by the website, that this AAA office is a location…read moreto return EZ-Pass tags. Upon entering and advisIng the purpose of my visit, was met with laughter and ridicule, as the folks behind the desk took great joy in knowing the misinformation I was given. Mockery from the AAA office is not optimal to start the day.

This office was easy to work with. They answered all questions and guided me thru the process of…read morecancelling old policy with ease. Paperwork was done thru computer and rates were lower. Recommend highly.