Zack Wooster has done an outstanding job renting out my properties. From day one, he's been…read moreprofessional, responsive, and easy to work with. Communication is always timely, and I never feel out of the loop. The systems he uses make everything seamless--rent payments, direct deposit, tax reporting--it's all handled with zero hassle on my end. It's clear he values both efficiency and transparency. What I really appreciate is how Zack takes a strategic approach. He helped me price and position my rentals to attract the right tenants and maximize long-term value. His 20+ years of experience in San Mateo County really shows. There's also 24/7 support in place for any urgent maintenance needs, which has kept things running smoothly for both me and my tenants. If you're a landlord looking for someone you can actually trust to handle your properties like a pro, Zack's the one.

I met Zack at a showing for a rental property. While I didn't end up choosing the initial property…read moreI viewed with him, he stayed in touch with me and recommended a few others they were also managing. He showed me a townhome in Redwood city that I fell in love with. He was super helpful and responsive during the whole application process! Also their pay to rent online option is super convenient. My last manager only accepted checks or Venmo which was a pain. If you're looking for a rental on the peninsula I would reach out to Zack!

I had a surprisingly hard time renting out my house this year. I even had scammers post MY RENTAL…read morein Craigslist and send innocent folks to tour after they'd paid $65 to schedule a tour! I'd never experienced that scamming before and PF told me it was because I'd posted without watermarks on my photos. That's super good advice for those who rent out their houses by themselves. I decided to hire Property Force as I had some travel that needed coverage. It took a bit even for them to vet applicants but they found someone who fit the bill for occupying my house. It's a LOT of work vetting any tenant, so it's a relief to have them do the work. If any applicant passed the litmus test they had, they ran the applicant's data past me to see if the applicant passed MY litmus test. One MAJOR bonus though, is the responsiveness of the team whenever I call or email. With other Property Management Companies, I used to wait a week before I'd get a response, but PF calls or responds within a day or two! John Way, the founder is VERY personable and easy to work with, explaining any mysteries simply and without any bluster. The one thing I took down one star (though it's really a half star) was because it's a bit hard to decipher some of the reports I'm used to getting (a balance sheet, monthly ledger), and references to the documents showing the debits. If those were in place, it'd be easier to track my income vs expenses and charges from PF. I will continue to use PF as my Property Management, and recommend them. They're small but responsive. A good Unusual for PMs!

Thank you, Jon for all your help! So nice to talk to a real person and not part of the AI…read morecorporate garbage. Even though I won't be renting for you right now, I will be thinking of you next time I need an apartment

BEWARE. Avoid at all costs. They have been holding my security deposit for nearly 40 days. "Checks…read morein the mail" I got on day 28, and then they went silent. If you paid rent on the 2nd of the month though, you'd get calls and texts. These guys are jokes.

I'm really disappointed with this company and specifically Juliet. I was showed an apartment on…read moreHudson Street last Monday. Juliet did not step foot in the apartment to show or explain anything. To my surprise the apartment was beautiful and we were very interested but definitely apprehensive because of her lack of communication during the showing. It was as if she didn't want to be there. At the end when we asked her about the application process she said she would send us the link, it was first come first serve if the application looked good,the move in date was the soonest, and the credit was okay! Fair enough! My husband and I apply and pay $50 for each application which is standard. We then go 4 days no email response and our application is still pending. So I text Juliet: "Hi Juliet, I hope you're doing well! I just wanted to follow up regarding our application for the Hudson Street unit. My husband and I are very interested in the apartment and are looking forward to any updates you may have. Best regards,Tiffany McNary" No response. Friday comes around I go look for the listing it shows it's rented out. We still have not received any response or email saying that the listing has been filled. The lack of communication and courtesy to your potential renters is disappointing. Especially when we are paying money to apply. A simple courtesy email would have been appreciated. Yikes. All in all its not about the money because that's expected when apartment hunting but they should have notified us when the listing was no longer available.

This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

We had a change in our family situation and needed to quickly move out of the home we own into a…read morebigger rental. After move-in, we were a big stuck on what to do and how to get our home rented out. We connected with RentWise and they put us at ease. Everything moved so fast, from the moment we got off the call, things just started happened, photographers showed up and took professional pictures (after we had the place cleaned) and made a map layout of the property (got the files the that same evening). By the next morning, our home was already listed and advertised (i think it was 22 outlets that RentWise marketed the home to). Within 48 hours we had ~30 contacts. RentWise showed the home to 5 lovely couples/families that weekend and 3 qualified applicants for us to chose from a couple days after. All-in all, the process took a little over a week. I cannot believe how fast we got qualified applicants and a lease executed. They are worth every penny (it probably would've taken me a month) not to mention they got us 10% more than the top end of my expectation. My first experience with RentWise, will update the review if anything changes during the length of the relationship. Thank you again RentWise!

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

I've now worked with this agency twice to find rentals, and both experiences have been great. In…read moresuch a competitive market, having a responsive and reliable team makes all the difference. Caroline in particular has been amazing--professional, communicative, and genuinely helpful throughout the process. She made everything feel much less stressful and was always quick to answer questions and keep things moving. I really appreciate how smooth they made the experience both times, and I wouldn't hesitate to work with them again or recommend them to others looking for a place.

I'm updating my review to reflect the positive steps management has recently taken. After raising…read moreconcerns about communication, noise, and safety issues, the team reached out directly to acknowledge the impact these challenges have had on tenants. They provided parking credit for those of us who have been displaced during the seismic work, and they also offered gift certificates as a gesture of apology. More importantly, they invited residents to share ideas for improving safety and building conditions, which shows a meaningful shift toward collaboration and responsiveness. While some issues have taken time to address, I genuinely appreciate the effort to engage with tenants and take accountability. These recent actions feel like a step in the right direction, and I'm hopeful this marks the beginning of more consistent communication and proactive management moving forward.

I was happy to find a company that was actually local…read more They were quick to respond and very easy to work with.

John and his team do an amazing job getting back To us…read moreregarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals.

Absolute nightmare Unbelievable events in the last few…read moremonths with this company ever since they took over Point Alameda Appts, Harassment and retaliation, false accusations, racial profiling, attacks to character , mental shaming ( all documented ) and many more....( In the last few months since this company took over) For years the tenants have been exposed to... Asbestos, Mold , Neglect, Thefts , "Law abiding" Resident of 14 years (rent controlled) On this building 3 Rd relocation ( 1st Mold, 2nd move Asbestos) Now living on a apt with a balcony about to collapse, we are very concerned of our well-being and safety also of our Neighbors. NOTHING has been done so far..... Here are a few photos of our luxury.

I'm giving this ZERO stars! I am a Veteran, Senior Citizen who suffered a life threatening injury…read more My Caseworker at the VOA, Mather recommended this complex. Little did I know I was moving in next to a "weed smoker" who played his music really loud. The lease states, it is a "non-smoking" community and right to a quiet environment! The adjoining neighbors have confirmed this. We smelled it, experienced it and have been affected by the stench of weed permeating into our apartment with "second hand smoke". After numerous complaints, my neighbors and I visited the leasing office to address it. Janine Rood, Mgr., has always presented herself as very "RUDE", just like her last name! She says, "there's nothing they can do" ??? I asked for a copy of my lease and it CLEARLY states it plain as day. I decided to contact the Corporate Office. I was told to go to the Tax Assessor's Office by the Legal Services of Northern California to get the Owners information. (ANYONE WHO PAYS TAXES CAN GET IT) After numerous complaints for 10mos into my lease, I sent an email letting them know they were in BREACH OF CONTRACT hoping they would address it or I would sue them, soon thereafter, I was served with a 10day notice to vacate stating I was the "nuisance"! LASTLY, IF YOU EXPECT TO HAVE SOMETHING ADDRESSED THAT IS STATED IN THE LEASE....DON'T BELIEVE ANYTHING IT SAYS BECAUSE THEY'LL TELL YOU, THEY CAN'T DO ANYTHING ABOUT IT! EVEN IF YOU HAVE OTHERS TO COMFIRM YOUR CONCERNS! I HOPE YOU REAP WHAT YOU SOW......SHAME ON YOU!!!