Dealing with Tenant Planet is an excruciating experience! The right hand doesn't know what the left…read moreis doing! They sent me a rent increase, along with the new lease, on November 12, 2025. I'm sure someone slipped up and forgot, because it should've been sent to me sometime in September or October. My rent increase was to take effect on December 12, 3025. The addendum in the contract says that my old rent amount would remain until December 11,3025 and my new amount would be effective December 12, 3025. I called to get clarification on when December's rent would be due, she told me that I had until December 12, 2025. Well, December 4th they charged me a $150 late fee and $10.50 for rental insurance, which I already have and sent a copy three times! I called trying to get clarification and no one knows anything!!! They keep passing me off to people who tell me it's not their department! I'm so sick of dealing with this company!!! I've been renting this property since 2011, and unfortunately, this owner may loose me as a tenant. I can't take this! WORST CUSTOMER SERVICE EVER!!!!! I wish I could give them -0 for a rating!!!

Excellent service and prompt response from Manahil from Tenant Planet. Manahil has excellent…read morefollow-up skills 4/16/26

Keyrenter is a highly professional rental management company. I entrusted them with the management…read moreof my townhouse; the entire process went very smoothly, and every step was conducted with complete transparency. From now on, I can finally rest with total peace of mind.

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

His is very supportive and helped me a lot during my tenancy. I think he's a trustworthy person.read more

"I had such a great experience with A to B Property Management! Nayeli was were incredibly helpful…read morethroughout the entire process. They were always professional, friendly, and quick to respond to any questions or concerns I had. Their excellent customer service truly made renting a home stress-free. I highly recommend A to B Property Management and especially appreciate Nayeli for going above and beyond!" "Not to mention I've had a wonderful experience with A to B Property Management. Amanda has been such a great receptionist--always friendly, professional, and quick to respond whenever I had questions. Her prompt communication and excellent customer service made the entire process so smooth. I truly appreciate her help and highly recommend their team!"

Working with A to B Property Management has been a smooth and highly professional experience. they…read moreare attentive, organized, and easy to communicate with. They handle everything efficiently and with great care. Highly recommend them for anyone looking for reliable property management.

My dishwasher broke. Marcus came, diagnosed, and requested approval for parts. Later, upon getting…read moreapproval and ordering the parts, he arrived to install them. The dishwasher works great now. After several days of washing dishes by hand, I certainly appreciate the modern convenience. Armando Perez managed this fix-it project. I was kept up to date at all stages of the project.

I don't know who was the worst, the owner of the home I've rented or this property management…read morecompany. It's ridiculous that one could pay $5800 a month to live in a home In the Bay Area and not have hot water as many times as we did (at minimum a week of days) and we were in no way compensated. The first time it happened the tech they called said we need a new hot water tank. The owner did not want to replace so they only fixed. A couple months later, same thing. They fixed...24 hours later it broke again. It took them two days after that to come out and replace part of the broken part, but not the entire part...so here we are again Tech out yesterday. No hot showers on a Monday. Now it's Tuesday and I tried to take a hot shower at 5:30 am. Nope. Intempus doesn't care about slumlords and they manager property as if they are a slumlord.

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

I am having a great experience with Legacy Property Management of Silicon Valley. The responses are…read morealways prompt, and issues are addressed on time.

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

Over the past 5 years, Gustavo has proven to be without a doubt, the BEST property manager my wife…read moreand I ever had the pleasure of working with. He is consistently always available and responsive (even on weekends at family events), and just a text or phone call away regarding any maintenance issues, or accidentally getting locked out. He resolves any random thing we throw his way above and beyond already high expectations in a very professional way, and with unbelievable speed and quality. We have recently moved, and the thing we miss most is having Gustavo as our property manager.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

I was discriminated against by SRE during the application process. My application was denied for a…read moreprotected reason. I was also treated extremely rudely through the entire application process after mentioning I was using subsidy. I expected more from this company based on all of the good reviews but I was treated horribly from start to finish. When I mentioned that they violated certain housing laws, the owner finally reached out to try and minimize litigation by offering a "Re-Do" after I was originally told to basically "Get Lost". I couldn't imagine all the issues I would have being managed by this company so I decided to take my business elsewhere. Based on my horrible, stressful and discriminatory experience dealing with the owner and office staff I cannot recommend using SRE company. If you experience discrimination from this company I highly encourage you to file a complaint with the Civil Rights Department of California.

Derrick and Emmelie are both amazing to work with! Both are very professional, driven, and…read moreresponsive. I highly recommend this company based on my experience with them.

From the owner: We expanded into a new office in San Jose and have added 10 new members to the team. We are now at…read more20 members and we are ready to serve you! Our high level of service has a proven track record of helping over 1000 property owners like yourself. Let us help you get the peace of mind to know that we have the systems in place to get you a great renter and to help you maintain your home for years to come.

Jose and his team communicated promptly and did excellent work for hanging the outdoor lights. The…read moreprice was very reasonable.

I worked with Jose at Renewal Maintenance on two gate replacements. Great outcome for both. Gates…read moreare quality, and when I had a punch list item on one of them, Jose agreed to take care of it without argument. Price was reasonable. It was two small jobs, so it took a little while to have the work done. It was worth the wait - I highly recommend them.