I've only been to this Lowe's Home Improvement once and had a good experience. I came to buy some…read moreflowers in the garden center during their spring sale. One of the workers that was setting out the flowers at the front of the store showed me where they had the freshest flowers that just came in. She was enthusiastic and provided very good customer service. The garden area wasn't too busy. There was a large variety of plants to choose from - annuals, perennials, trees, etc. I bought a few colorful flowers that were annuals and a tomato plants. Many of the flowers were half off during the sale. Nicely priced. Lowe's had a good selection of plants and flowers compared to HD and Walmart, which I had checked out the prior day. I also bought a garbage disposal online for store pickup from this location, but later that day, they notified me that the garbage disposal was out of stock. I reordered from another store and they shipped it to me for free. Good store for home improvement needs and gardening supplies.

If you are considering using Lowe's Rancho Cordova for a kitchen remodel, read this first…read more We spent $25,842.52 on custom Diamond cabinetry because Lowe's Kitchen Specialist told us the cabinets were realistically expected in about 3-4 weeks, not the 6-8 weeks on the sign. That faster timeline is why we chose Lowe's. The order was placed May 4. The paperwork and online portal showed June 1. June 1 came. No cabinets. We had to chase Lowe's ourselves and discovered the manufacturer had sent Lowe's a clarification question needed to move the order forward. The specialist was supposed to ask us. She never did. The order sat stalled while we had no idea anyone was waiting on us. By the time the cabinets arrived June 24, we had lost the renovation window our contractor had reserved. He had other jobs booked, so Lowe's delay turned into a much larger cascading delay. Then the cabinets arrived with missing pieces, broken/chipped components, defective doors, staining/finish problems, incorrect items, reorders, and credits we had to chase. Then came the oven. We told the Kitchen Specialist we had a 30-inch double oven. We did NOT tell Lowe's to order a 30-inch cabinet. We did NOT select the cabinet. Lowe's did. Our contractor tried to make it work. The fit looked terrible, so we brought a photo back to Lowe's thinking we had an aesthetic problem. The Kitchen Specialist pulled up the oven specifications and told us there was not enough ventilation clearance and the oven was not safe to use in the cabinet Lowe's selected. That was after the cabinetry and quartz were already installed around Lowe's design. Now Lowe's is trying to shift responsibility to us and our contractor by relying on a policy we were never told about. For the first time on September 1, Lowe's told us that because Lowe's did not perform the installation, measurements were supposedly our contractor's responsibility. No one told us that before the sale. No one gave us a measurement checklist. No one told us our contractor had to verify Lowe's design. No one told us using a non-Lowe's contractor changed Lowe's responsibility. No one even offered Lowe's installation as something necessary for Lowe's to stand behind the work. We closed on this house May 6. Nearly four months later, we still cannot move in. We bought the house so our family could live together and help care for my father while he battles cancer. Instead, we are carrying the cost of two homes, including roughly a $6,000 mortgage on the new house, plus duplicate utilities, HOA, insurance, and other expenses. We have offered Lowe's reasonable solutions. They can correct the cabinetry properly, or we will even accept a smaller 27-inch oven with replacement cabinetry just to get this finished. They have refused. So here is the short version: Lowe's sold us on speed and expertise. Their employee failed to follow up on the order and caused a major delay. The cabinets arrived defective and incomplete. Lowe's selected an oven cabinet its own specialist later said was unsafe. And now Lowe's is relying on a policy it never disclosed before the sale to avoid responsibility. Nearly $26,000 later, we are still not in the house. I would never use this store for a kitchen remodel again.

Oooh, where do I begin?! Sam, our salesperson, is Awesome!! absolute no pressure, we got to browse…read moreat our convenience, and when we had a question, he answered all of them. The hardest part was choosing the color of our sofa, but we love it so so much it's so comfy. Our grandkids will love jumping on it, which is fine with us. delivery service was spectacular as well. We were given window of to 5 PM. They called me at 12:30 and said can you be there at 1 o'clock? I said of course they arrived at 12:45. They were gone by 30 beautifully assembled, mess cleaned up,packaging have a plate removed more furniture from the store. They were just amazing.

Just got a new power reclining sofa set from Sunny at Sofa and Discounts and I couldn't be happier!…read moreThe quality is excellent, the comfort is unmatched, and the customer service from Sunny was top-notch. Highly recommend if you're looking for great deals and smooth delivery! I really appreciate him for helping me out, I'm still coming for my end table bookcase Sunny lol

From start to finish my experience was awesome. Randy was great in the store explaining the…read moreproducts and scheduling my measurement/bid appointment. Jersey came to my home to do the measuring in prep of doing the price bid. Jersey was informative and professional. I received my bid in a timely manner, made a quick decision to proceed, and received an appointment for installation within a week! Zach came today for the installation and it could not have gone better. He was on time (actually early) and got right to work. He was organized and worked efficiently. I had no idea how involved the installation was but Zach made it look easy. I know how hard he worked and it shows. My home was left clean and tidy and Zach was respectful of my home. I could not be more pleased with the outcome. I highly recommend working with this company!

We've been wanting to get a gas insert installed in our masonry fireplace for years. Justin and…read moreHowie from Pacific Hearth & Home did an amazing job. It came out better than expected. I don't have their names but the guys that installed our wood mantle did an awesome job also. Everything looks great!! Pictures of before and after

Kenny was fabulous. He spent a lot of time showing us different options. We are very happy with…read morethe items we purchased.

I have hesitated for several days in giving a poor review to California Backyard's Gold River…read morestore. I am a longtime customer (well over a decade) of both the Gold River and Roseville locations - and generally have been very pleased with both the products I have purchased and the customer service experience I have had. Unfortunately, for the past six months, my experience has been nothing short of abysmal. In March, I ordered replacement outdoor cushions for furniture I originally purchased from CB in 2017. I was told the order would take 4-5 weeks for delivery, which would have meant I would have my new cushions by early May - in plenty of time for the summer season. However throughout the entire month of May and all of June, I was repeatedly told that the order had been "pushed" - meaning the delivery was delayed. I only received updates when I either called, texted or physically went into the store to inquire on the status. In late May, I was informed the delay was caused by the vendor (North Cape) because they had relocated their manufacturing facility from the midwest to Atlanta. More weeks went by with no additional information until I finally took it upon myself in mid-June to Google and discovered that this relocation had actually occurred in February as a result of a corporate acquisition. This acquisition led to significant issues with the ability of this vendor being able to manufacture and deliver products in a timely manner. After feeling extremely frustrated that CB either didn't know or didn't share with me what was really going with their vendor, I pivoted on June 30 by canceling this first order and choosing a different set of cushions from a different vendor (a vendor I was told was far more reliable- and by the way - more expensive). I placed this second order on June 30 - and was told it would take 5-6 weeks for delivery. While I was very disappointed I was going to miss a good part of the summer, I figured getting a new set of cushions by mid-August was still acceptable. Unfortunately it is now Sept. 4 and I still do not have the cushions. I only learned four days ago (8/31) that CB failed to submit the specific sizing requirements for one of the cushions to the vendor until July 12, two weeks after I had placed the order. This error led to more delays. Most frustrating is that this information was withheld from me despite my making multiple inquiries throughout August as to the status of my order. I have now lost an entire six months of the outdoor season due to circumstances entirely out of my control. I do not want to assign blame to any single person at CB. Instead, I believe this situation is likely the result of a systematic customer service failure within this company. There has been both a complete lack of proactive, regular communication to me (as the costumer), and a failure to proactively take whatever steps necessary internally to resolve this problem and get the product to the customer as soon as possible. I directly requested several times that CB explore an expedited shipment of the cushions - but these requests were either never fully pursued or an explanation of why this wasn't possible was never provided to me. I hope that CB will take my comments as constructive feedback and evaluate what improvements they can make so that this situation does not occur to other customers in the future. I also want to acknowledge that CB - to their credit- has offered me a substantial discount on the final purchase of these cushions. While I do appreciate this gesture, I would have much preferred to have received my cushions in the delivery timeframe that was promised.

We explored several options for building an outdoor kitchen--DIY, prefabricated, or hiring a…read morecontractor. DIY wasn't realistic with our schedule, and prefabricated units didn't fit our space, so we decided to hire a contractor. After pulling bids, we were shocked by some of the prices. Then a neighbor, whose flawless backyard we admired, recommended George at Casual Elements. From our first visit, George's enthusiasm for his products, concepts, and business was clear. His pricing came in at nearly half of what we had been quoted elsewhere, yet the quality of his work is anything but "budget." Every detail of his design reflects precision, expertise, and pride in craftsmanship. We couldn't recommend George and Casual Elements more highly--their work, team, and customer care are truly outstanding.

We are delighted with our custom cement and steel coffee table that George and his team at Casual…read moreElements (CE) built for us. We had heard that this was the place to go for quality, unique outdoor furniture and that they could do custom work. We arrived at CE with a muse photo of a coffee table we really liked. But it was manufactured in another country and was no longer available for purchase (and would have been too expensive to ship anyway). The owner, George, met with us, heard what we wanted, and was committed to reproducing this coffee table in exactly the dimensions we needed for our outdoor space. We also had him build a cement beverage center surround to house our outdoor refrigerator and ice maker. He delivered exactly what we wanted and it's spectacular. We also needed some outdoor wooden bar stools. He had in his showroom some beautiful wooden bar stools with seats that swivel, exactly what we needed. Our backyard remodel project turned out spectacularly, in large part because of Casual Elements. Thank you so much!

The Green Acres staff is knowledgeable, friendly, and so very helpful. From "where are the...?" to…read more"how do I...?" to "what do you recommend for...?" their information is always helpful. Need help getting something into your car? Done, and with a smile. The plant selection is wide, beautiful, and healthy, and the value is excellent. One of my favorite places in Sacramento.

Visiting Green Acres always feels like visiting an oasis of beautiful plants and trees. Here, you…read morecan find a lot of things to transform your home yards and gardens to a place of beauty. The staff is always friendly and helpful. They can help point you in the right direction of what you want to find.

Was here yesterday looking for a tool to help fix a broken sink at my girlfriend's place. Needed…read moresomething with reach that could grip the pipe. My man Jeff in the tools section helped me find what I needed, even tho I didn't know the name of what I needed. That's the best I can say about the place tho. You have to check yourself out now, no cashiers anymore, and their staff are kinda rude and dont seem to care. I get it though i'd feel that way too if my job was being replaced by robots

I would like to take this time to say how good customer service is at this Home Depot location…read more Jackie in the Garden dept was an amazing help. She went above and beyond. Jackie is the perfect example of perfect customer service.

I feel like a kid in a candy shop every time I walk into this store…read more We're remodeling our house, we're so happy with all the options and prices this store has to offer. We found a few different styles of tiles that we liked, we purchased them today. I had a hard time picking just one, I knew for sure I wanted white or a neutral. They had way more to choose from than what I expected. I only wish they had better customer service, we have to find someone every time we have questions. It would be nice to see associates around incase people like us have questions. We will be back for sure since we have another bathroom to remodel in the next few weeks

Joanmarie in the design center has been wonderful to work with. She helped me pick out materials…read morefor a whole home renovation. Unfortunately, my contractor had not done the flooring the correct way (he is not affiliated with Floor and Decor's contractors). Joanmarie helped me right away to work on obtaining the same flooring and worked with me on the replacement costs. She was incredible!

System Pavers did one heck of a job completing our backyard transformation from empty dirt lot to a…read morebackyard paradise. From the design to the installation, they work quickly and efficiently, We had turf installed around our pool, and a retaning wall built, as well as turf in the front yard. Javier the PM was very detailed and thorough when explaining the process and any changes we wanted to make he was there to get it done. His crew did a fantastic job and if we need anymore work down, they will be our first choice.! Highly recommend!!

I appreciate the entire team at System Pavers for doing an outstanding job on my backyard project…read morefrom start to finish. The quality of work truly speaks for itself, and the entire process was smooth, professional, and well-organized. A big thank you to our design consultant Gary Goings for helping bring the vision together, foreman Leo for leading the project on-site with great attention to detail, and Javier Rodriguez for ensuring everything was handled with care and professionalism. The finished product exceeded my expectations, and I couldn't be happier with how everything turned out. I highly recommend System Pavers to anyone looking for top-quality work and a great overall experience.

4:37 PM sign says opens until 5PM. Doors locked. Not the first time this has happened.read more

Not the best customer service. Lots of attitudes from seemingly unhappy people. Won't be using as a…read morevendor. If that doesn't bother you they do have a lot of options as far as home improvement.