My boat has been in shop at West Coast for months…read more I purchased a sacrificial anode and bolts online from Yamaha and it needed to be installed before I put boat in water. The bolts were too short. Ian helped me find them and they were a bit thick when I tried to use them. Returned and I may have forgotten to mention they were Japanese. Ian got me the metric bolt with the proper length and they worked great. Ian was friendly and so helpful. The bolts were very inexpensive but the customer service was great, these were critical for my boat. Thank u Ian.

We stopped by Ace in Loomis to check out their NeeDohs. We saw online that they had a bunch in…read morestock and nobly did they! My daughter grabbed a handful of different ones she didn't have yet. The girl checking us out was super nice and signed me up for their rewards program which was super quick. I'm sure we'll be back!

This store is great, I've never had a bad Ace Hardware experience at this location or any other…read morelocation. The service is how it should be, and their hardware department is absolutely wonderful

I just discovered ACE when I went in to purchase dirt that was on sale. I absolutely love this…read morehardware store. There is a little bit of everything here from nuts and bolts ,garden supplies,housewares, BBQ items. soap and lotion and the best beef jerky. Everyone in the store is super helpful and they are definitely a community based retailer. The APP is a great tool but sometimes I like to go in and just wander around. Great customer service.

Fernando is great. Called on a whim to compare pricing to a big box store. Not only were they…read morebetter priced but they had it in stock. Fernando gave me all the information and was friendly and accommodating answering my questions. Will definitely be a return customer.

This company as a whole minus their credit department (Candace) is usually ok. This lady cannot…read moreperform her appointed job correctly. She continuously closes accounts, "on accident " she cannot correctly receive or record payments properly. She even held a cash payment for 10 days??? What's that about. Every time I send one of my guys in it's a 2 to 4 hour ordeal to pickup a few hundred dollars in wood. I've spoke to others about this and I guess I'm not alone. This cancer must be dealt with asap they are losing customers and that sucks because it's a very convenient yard to go to. We won't purchase anything until she's no longer affiliated with the company. Mike

Wow. Kevin is amazing. We have been to many paint stores in our day, but we have NEVER met anyone…read moreas knowledgeable, patient, friendly and helpful as Kevin. He is the manager extraordinaire! Highly recommend this paint shop and especially KEVIN! 500 stars!

I can't say enough good things about Loomis Paint Store. The customer service here is top-notch,…read moreand Kevin is incredibly knowledgeable about the products--he's always able to help me make the right selection. We use Benjamin Moore products in a very demanding commercial environment, and the Loomis Paint Store has consistently been able to recommend solutions that truly meet our needs. If you're looking for high-quality products paired with a knowledgeable, reliable team, this is absolutely the place to go.

When it comes to odds and ends needed for your home or garden, Ace is the place! I've been relying…read moreon Ace for years. They stand head and shoulders above the big competitors like home depot and lowes, especially when it comes to customer service and satisfaction! While prices may not be lower, they are fairly comparable and the quality is at least as good as the Goliath hardware stores. I appreciate Ace and will continue to visit them for years to come, I'm sure!

My experience at this store today was nothing short of exhausting and deeply unprofessional. In my…read moreopinion, owner/manager Lance Gresko demonstrated a striking lack of integrity, patience, basic managerial competence, and even the most elementary math skills. I came in to make a simple Thanksgiving purchase and exchanged one mistaken item for another. The exchange was rung up incorrectly at a higher price than it should have been. After checking my receipt in my car, I went back inside to get the issue resolved. The assistant manager admitted he couldn't figure out the discrepancy, so I requested to speak with the actual manager. Lance approached me with a dismissive, almost irritated attitude, insisting "his computer could not be wrong." Despite me calmly showing him the numbers on a calculator--numbers anyone could verify--he repeatedly refused to walk through the transaction or check the math in a logical way. I entered the same simple calculation in front of him three times, yet it still didn't click. Only after persistent asking did he reluctantly agree to ring the item through as a pretend sale, and sure enough, the numbers on his own system matched what I had been trying to show him from the beginning. He then disappeared to the back again, presumably to re-check what was now undeniably obvious. After over 30 minutes of back-and-forth, he finally admitted he and the system had been wrong the entire time. At one point, while we were literally looking at the numbers on his screen, he even threatened to kick me out simply because I said, "Can we just let logic prevail that $29.xx minus a $10 credit is $19.xx?" Once the refund was finally issued, I asked for his name and the corporate number. Instead of providing them, he told me he was the owner and ordered me to leave the store. As I walked out, an employee collecting carts yelled an insult at me referencing my long hair--a level of childishness I honestly found more pathetic than offensive. He said "nice pony tail, faggot." In my personal experience, Lance showed a profound lack of professionalism and integrity, coupled with an inability to handle a basic customer-service scenario or perform simple arithmetic. This visit made it clear to me that customer concerns are treated as annoyances rather than responsibilities. I won't be returning. Right after I posted this on Google reviews they made a fake review. Expect the same here.

In general, I have never had a bad experience at this Home Depot. Staff have always been friendly…read moreand helpful if I had any questions. The store always has what I need for my various DIY projects and let's talk about the power tools and hand tools. Such an awesome selection. I could go broke in the power tools and Craftsman section. Today, I came to the store to return something that was shipped to my house by Home Depot. There were issues with the items and Home Depot support could not help me. They told me that I had to go to the store myself. Well, as I was at the return desk, Bryon came by and asked me about the items when I told him what the issue was, he was genuine in his concern for my poor customer service experience. After hearing what happened, he took ownership of the situation and ensured that it was a smooth transaction. He also made sure to take care of me as a customer because he told me that he didn't want me to have a poor experience. What Bryon did for me was above and beyond and I can tell you that if you have any problems, look for Bryon and he can definitely help. I hope that the store manager and management team realizes what an awesome employee they have in Bryon and it is because of employees like him, that I continually come back to the store and buy from here. Bryon and team are second-to-none. Well done!

Shout out to Supervisor BryOn for being attentive to customers' needs…read more We had an issue with a Home Depot delivery today and were honestly very frustrated with the whole process. So we made the drive to our local store and were kinda annoyed when we walked in. As we were quietly processing the return with a cashier, Bryon suddenly appeared next to us with a replacement. He resolved our issue and we were left feeling surprised and very grateful. He said he didn't want us to have a negative experience with our purchase. We had no idea he even noticed us walking in the store and being aware of the situation. We had figured we would just return the items. But instead, we were pleasantly surprised and very impressed with Bryon and Home Depot's remedy of the situation. The items we purchased weren't very big or expensive, but the way Bryon and Home Depot surprised us with the unexpected customer service has restored our faith in Home Depot. As we were walking out, my husband and I were kinda blown away. We even remarked that we hadn't even noticed him until he was standing next to us and holding a replacement! Some stealthy ninja skills! ^_^ That's a sign of a good supervisor---always monitoring what's happening in your store, even when customers don't notice! Thank you, Bryon, for being an awesome supervisor and being so alert with customers' needs. Thanks Home Depot for having such a remarkable supervisor on your staff. Thumbs up!

On my 3rd call to home depot on Sunrise Blvd in Roseville. Ca, my name on my new approved credit…read more card was corrected and late fee charge was dropped. Thank you Joyce & Lynn ! 5 stars are for Joyce & Lynn First call, unable to correct my name. 2nd call, I called to pay my bill. Was told by Thomas in Consumer Protection "not to pay" because my account was on hold. Thomas stated billing department did not want to speak to me. I sent my check payment via postL mail.

We ordered carpet and hardwood flooring for our Lake Tahoe vacation home from Home Depot and are…read morevery happy with our experience. Romanoff Renovations did the installation and they did a great job. Thank you Andrew and Robin from Home Depot for putting this project together, especially considering some of the challenges we faced. We were nervous based on some of the reviews we read but Andrew promised us that the job would be done on time and correctly and it was. We're so pleased that we will be ordering blinds, appliances and possibly kitchen cabinets and counters. Based on the quality of the products and installation, we highly recommend Home Depot!

They have some products that are better than their competitors. The Yukon rolling tool table is…read morebetter made than The Home Depot and Lowe's products. The welds are better.

6 out of 5 perfect I had an open pack of batteries and they still returned it and the metal…read moredetector was all scraped. There's nothing even been wrong with it. I just didn't want it and they've returned it. The manager is so nice and the shovel was all dirty still, and bent a little bent and had scratches they still returned it.

Keith the helper/cashier was wonderful. Within one minute he asked if he could help me locate…read moreanything. They have most anything you can think of for wood working. The place is well organized and tidy. And Keith even asked if I was military or veteran for the discount. Much appreciated!

Great staff, great products, clean store. Love it. Will probably be coming here more often.read more