r and a side of screaming:
On Sunday 7th April, my friends and I went to this venue after our inaugural run for a social running club. After a couple of rounds, Henry the (mis)manager refused me service, so a friend offered me his beer, which I took a sip from.
Henry's colleague, this miserable and rude woman, then proceeded to shout and scream like an immature child at me - a customer - how I'm making them unsafe at work and demanding that I leave the premises. Of course I leave, who enjoys being screamed at?
A few minutes later I'm sitting outside the venue on the street and I'm on the phone to my friend, still at the bar, asking when he'll leave, when Henry comes out to harass me, accusing me of screaming - funny, his idiot colleague just did that to me, yet it's okay if she behaves that way. Isn't that funny?
Refusing service is part of your job. Screaming and abuse is not.
If you are that incompetent at a simple task and need to resort to shouting to solve a problem, you are clearly in the wrong job.
The venue was practically empty, even on Sunday afternoon, which is highly telling of the quality of staff.
An extremely disappointing and upsetting experience, Henry and his idiot colleague are an embarrassment to the brewing label and the craft, as a whole. read more