We had the best experience celebrating my son's 5th birthday at Ninja Kidz Action Park! We brought a group of about 20 people, and every single person both the kids and adults, had an amazing time. The facility was clean, well-maintained, and had so much to keep everyone entertained. The staff really stood out with their excellent customer service and everyone we interacted with was friendly and helpful. A special shoutout to Meeka, who took care of our party. She was incredibly sweet, attentive, and made everything run smoothly from start to finish. It was an excellent value for such a fun, stress-free experience. Highly recommend for parties or just a day of fun, we'll definitely be back! read more

There was pee in the boys bathroom and they went to clean it up when they were closing

I recently had my child's party at Ninjas and it was so easy! Staff member Ava was a huge help and everyone was really sweet and helpful! Definitely an easy hands free place for child birthday party. read more

Pros: Fun indoor trampoline park for children. Cool indoor temperature and clean environment. Cons: Grip socks purchased at another facility cannot be used. Ninja Kidz Action Park website states, "This is because we cannot ensure grip socks purchased outside our facility meet our standards for safety." However, each participant is required to sign a waiver which includes: RELEASE OF LIABILITY AND INDEMNIFICATION: The Participant agrees to indemnify, defend, and hold harmless the Releasees from any damages, liabilities, costs, expenses, claims, or causes of action related to participation in the Activities. ​ This includes claims based on negligence or fault of any Releasee. The additional cost of Grip Socks per participant is $5.00. read more

I do not make reviews, I think they are a false narrative of a company or product, however in this case, I specifically made an account. I am commenting on the staff and ninja kids action park itself. When I took my sister for a day out and went here from the beginning it was an amazing experience, the staff at the front door were human and were helping and understanding. As well as the employee who assisted us and helping my sister with her self confidence, she was having trouble getting on certain attractions because of fear, but the specific team member who helped us was so amazing and very supportive. She was able to help us build up my sisters confidence to go on the rides to conquer her fears, I could not have done it alone with out the help of her. Not only are they great staff but great people as well. They are human and were more inviting and understanding than any other trampoline or action park that I have been to, I really appreciate what they did at this location and I had an amazing experience and I will make 100 accounts to make sure this location and the staff there get all the representation they deserve. I wish I could give a better personal thank to the lady who helped me and who helped my sister gain the confidence she needed. I applaud the staff and managing, we need more people like them in this world. read more

My 4 year old grandson was playing dodge ball and a much older and taller kid just slapped him in the face because he got hit by a ball in his face The attendants need to monitor areas where there's possible physical contact What do you think? Zero tolerance for this to happen Kid should be escorted out He admitted he slapped him Not happy read more

My son got his foot cut open with a sharp shard of plastic or glass in the dodgeball area. Very unprofessional staff & not eager to come when there is an injury. No urgency at all. I specifically asked for a first aid kit because there are blood borne pathogens & the staff have no gloves for themselves. Need first aid training & overall better management skills as a whole for CJ. He blamed it on only having 4 staff, which is evident it's a lack of leadership. Eventually the area was exited so the rest of the pieces could be cleaned up. My son does not want to come back at all. Not a great experience. 10/10 do not recommend. read more

Ninja Kidz Action Park - My son got his foot cut open in the dodgeball area - Venues & Event Spaces Near Me - Phoenix, Arizona

We attended a birthday party here recently it was amazing. My 6 year old and 3 year old loved it! I was impressed with how clean it was and the amount of workers ensuring everyone's safety and experience was good. read more

It's really a fun place to bring your kids to do all types of gymnastics and burn off energy lol. I even was jumping with my son

We were rookies during our first visit. Check in process easy and quick. The staff was professional, courteous, and offered us free trading cards and bags to keep them in. Every worker was always busy either actively supervising or cleaning during our 1.5 hour visit. read more

Ninja Kidz Action Park - Gladiator area - Venues & Event Spaces Near Me - Phoenix, Arizona

It's so fun letting the kids play having a time during summer or whenever they're not busy. It's an activity that you earned to play around the ninja kids action park. read more

Awesome place! My 5 and 9 year old enjoy coming here frequently. Reasonable price for the membership and no tricks behind it. If you want to cancel at any point, you can. It ends up being cheaper doing the membership vs the day pass. read more

Awesome place for my toddler!!! First time trying this place out - price point is money and will certainly be back!

Another kids establishment I won't go to. Stop charging and forcing people to get your socks!!! There are many of these establishments so we're going to have grip socks already. If you're going to force someone to use yours, make them a dollar. $5 for socks means an additional $20 for a family of four. Be family friendly!!!! read more

My daughter is 3 1/2 years old and we had a blast here! We went on a Friday around 12:30 in the afternoon, and on a rainy day, there was a decent amount of kids enjoying the park. We walked in and were greeted and informed to sign the waiver on the iPads first and head over to the counter after to pay. We paid $98 for 2 adults and a child for 90 min (that total does include the 3 pairs of socks we were required to buy to ensure park safety). I was unsure if it would be unusual for us to join in with her cause parents also have the option to sit on the sides and watch (there is seating located all around) but after seeing the size/ skill level required for some obstacles we decided it would be best. I am glad my husband and I decided to participate because she needed some guidance on some of the obstacles. We are pretty athletic people and some of them were tricky for us, and we may have fallen off a time or two, but they have made sure the falls are done safely with padding and netting in some spaces. There's a lot to offer at this ninja park so it can be fun for a lot of ages. Just to name a few; there's an obstacle course (as mentioned plenty above), bouncy dodgeball area, giant wipeout balls, basketball area, foam pit, trampoline squares, 2 giant slides, a trapeze jump and even a smaller foam pit! I also saw they had some cool running video game towards the front but we were so focused on the rest we didn't even check it out! It started getting busier and there was a birthday party starting later in the afternoon so we headed out after an hour or so. We will definitely return, this place is fun and not something you do everyday! read more

My son loves this place! We've had the membership for over a year now and do not regret it. Daleynie is also the best

This place is awesome. My son loved it. Shy was super helpful in explaining the different levels of memberships and the benefits of them all. Never felt pressured to purchase and they happily accepted my son's Valentine's Day "coupon" Groupon. We will definitely be back. read more

Delaney was awesome!! She was very helpful and patient!! She was great to work with.. read more

Ninja Kidz Action Park - Venues & Event Spaces Near Me - Phoenix, Arizona

Great monthly price and the staff are super friendly! Love the diversity in what they offer - slide, aerial silks, foam pit, trampoline and trapeze! read more

Amazing fun place yay! Definitely recommend for bigger kids great for summer. Everything is so new and clean

My daughter and her best friend had their birthday party here and all the kids LOVED it! I big shout out to Sydney for making sure everything was spectacular. She was ahead of any requests we could possibly have. It was seamless and amazing. My kids can't wait to go back! read more

Arrived at Ninja Kidz and was greeted at the door by someone telling me it was closed for a special event. He said they had signs on their doors that said so. I am rarely in the vicinity of Ninja Kidz, and therefore would not have seen signs on your door. It would be nice, and better customer service, if you posted these closures on your website at least 24 hours in advance. read more

Very clean, very helpful staff. My grandson loves it! Lots of places for grandparents to watch. Unlike some ofnthese places, we didn't have to Pat just to watch. read more

My grandson loved this place. I couldn't get him to leave. This place is run extremely well. It's also very clean. Zack was extremely helpful in the play area. The Manager Sydney was awesome along with Maddy. The nicest staff ever. So helpful and friendly. Because of them I signed up with a membership. I recommend this establishment. read more

Miss Delaney was such a good help making the process of signing up so easy and straightforward!!!

Sydney the GM is EXTREMELY welcoming! My coworker and I met her at our place of work and she was super nice and educated us about Ninja Kidz and told us to check it out. It was a cool place! I am grateful that there are amazing people that help each other out within our community. read more

It is definitely not good for babies or toddlers. Most places like these have sections for small kiddos but this place doesn't. What's worse is i feel like the staff should know that so I payed to have my toddler play with their siblings just for her to sit down by me because their is not a section for her. Also you have to wear their socks they are super strict on that. You can't bring your own jump socks (5 dollars a pack.) My older kids said it was just okay. There are definitely better places like this in AZ and bigger and more equipped for all ages. It didnt meet the hype. I guess I would have looked passed it all if it wasn't for the whole smaller age range issue. Like as a staff member or on the website it should be stated. read more

Went there for a birthday party yesterday. Sydni was wonderful and the customer service was exponentially better than all of the other "kid" places around Phx/Scottsdale. My kids had a great time and the whole place very felt clean. We'll be back! read more

We love watching the Ninja Kidz and love their action park even more! This indoor park is an amazing way to get out of the cold and let the keiki burn energy. It was clean and well maintained too! All the staff were nice and helpful too, especially Sydney. Mahalo Sydney for being so generous and kind. We're visiting from Hawai'i and so glad we made the drive out here to play! read more

This was not that fun. I have a 10 and 13 year old. They were bored in less than an hour. The fact that you have to buy their socks is ridiculous. There is nothing different about their sock and others. The slide was closed. Every other activity takes 10 seconds to complete except the maze which is geared towards younger kids. Was very disappointed and would not go back. read more

We had a birthday party here, highly recommend. The party host was very attentive and helpful. We will definitely be planning more parties here in the future! Thank you! read more

ninja kidz wasn't that fun. The building was small and boring i don't recommend because there was also a trampoline and only one person a time. read more

We love this place. Got a membership the first time we went and we honestly take our kids for an hour out of the day almost EVERY day. They love it. The place is clean, the staff is friendly and helpful. All around an awesome place to kill some time and energy in your little ones. Tons of seating for us parents too, I always bring a book and just move around to the different areas my kid is running around to! 10/10 recommend!! read more

I came here for my sons 5th birthday! It was amazing. I recommend it for anyone with kids or teens