Don't do it. I had a…read morevery frustrating experience with this office, both with the front desk and with Dr. Nguyen. The office manager was, at times, extremely rude over the phone.There were multiple scheduling errors, including one instance where she called me in a very abrasive tone insisting I was supposed to be in-office when my appointment was actually scheduled as telehealth. When I calmly explained this, she told me I was wrong. She later called back after realizing her mistake, but did not offer any apology for the way she spoke to me. On other visits, I could overhear her speaking harshly to other patients on the phone, which was honestly uncomfortable and unprofessional. As for Dr. Nguyen, appointments felt very rushed and impersonal. Visits were often only a few minutes long, and I didn't feel there was much effort to understand my symptoms or adjust my treatment thoughtfully. I was frequently interrupted or talked over, which made it difficult to fully explain what I was experiencing. The communication between the office and the pharmacy was a constant issue. I was left to deal with the pharmacy myself over and over again. On top of that, Nguyen threatened me when it came to my medication. I was repeatedly told I might not be prescribed my medication if I didn't pick it up "on time," even when delays were caused by pharmacy issues or my work schedule. At times my treatment was actually changed because of this, which completely threw things off for me. My final experience was the last straw. He called me nearly 30 minutes early for a telehealth visit while I was getting ready for work. When I said I'd call back at the SCHEDULED time, he told me telehealth would no longer be an option for me and I'd have to come into the office. When I explained that I live 30 minutes away and these visits are extremely short (less then 5 minutes), his response was "that's okay girl nice scenic drive for you" I switched doctors that same day after that and the difference is night and day. My current provider actually listens, communicates with the pharmacy properly, and treats me like a patient. Would not recommend this office.

Stay far, far away…read more Expect deceptive billing and practices coming here. The negative reviews here are accurate. I've seen more on other sites that more accurately reflect what people can expect coming here if they don't try to get those buried or removed also. This is not a 4-5 star doctor, practice, or experience. Do not expect any education or answers to your questions. If you do have questions for the Doctor, he will tell you to go somewhere else and find another doctor (take this advice). Their office manager is universally unprofessional and unhelpful. If you leave an honest review or leave a complaint with your insurance (which is a patient's right to do so) rather than being open to the feedback to improve patient care or experiences, she will retaliate against you and you can expect longer wait times, ignored concerns, and calls that are never returned. She has told me before she will make sure I'm the last person seen when I had an earlier appointment (only after I filed a complaint with my insurance about her specifically). The doctor claims he wants open communication, but in reality, he avoids responding and acts like he has no idea what you're talking about when staff advises repeatedly they've let him know what's going on and have spoken to him about it. In my case, he billed my insurance $250 on 3/3 to call me on FaceTime and is refusing to send my prescription. He then no-showed for a scheduled appointment on 3/31. I never canceled anything--I simply asked a question (which I am allowed to do but is always met with defensiveness and dismissiveness) why I needed two appointments and had to pay twice in the same month (3/3 and 3/31) when nothing had changed. I was repeatedly told by office staff that the doctor would call me, but as the day went on, I instead received a text saying my invoice to pay for my appointment was canceled. No explanation. No call. No replies to my emails. There's a paper they want you to sign that you understand and agree with the results you've gotten from the doctor. "Office manger" tells you just to sign it before because that's how they do it. I agreed to sign it once I got the results and even that is met with a confused look and hostile energy. When I called with my insurance company, thank goodness the call was recorded--she claimed no one ever said the doctor would call me, called me a rude liar, and refused to help resolve anything which is her standard defensive and unprofessional level of unhelpfulness. Dr makes you sign a paper saying when he will "dc" you. I personally asked the doctor, before signing that, in my appointment if that included pharmacy delays out of my control, he said NO and just communicate those to him, and I did. This office manager tells my insurance she's not helping or rescheduling my appointment THEY cancelled because of pharmacy delays in February and after they already took my money and billed my insurance on March 3rd. Be aware: not if, but when.. When you experience billing issues at this office- it is not promptly resolved or met with a willingness to help. After looking at my insurance documents I had to call in the past and found out I was owed a refund from this office! They are not proactive in any of this. When you experience delays outside your control, like pharmacy issues, this office will "dc" you but still bill your insurance. You can expect long wait times, even for virtual appointments, and if you miss that call, he will "dc". If you have any standards for your care and are truly interested in finding a provider to support you or family's health, please find another provider. There's better places with structure, practical procedures, and professional staff in place to support adequate patient care.

I really felt secure with Dr. Choi while in the hospital…read more Thank you thank you doctor august 18/2025

I've been with Dr Choi for 10 years now. He's still Las Vegas' top doctor in my opinion. Dr Choi…read morelistens to my concerns and health issues and treats not only the medical problem itself, but makes sure I'm doing well mentally, spiritually, and he treats me holistically as well. Dr. Choi has been instrumental in many aspects of my life - from making sure surgeries go well, to checking on me when I've ended up in the hospital or ICU, and he makes sure that you're well taken care of in all aspects of your wellness journey. He's by far the most understanding physician I've ever seen. Dr Choi is also compassionate, responsive, caring, and very understanding. I can tell Dr Choi any and all issues I may be having and he either finds the right treatment (while taking my opinions and concerns into consideration as well) or he knows another physician that can assist if it's not something he can immediately help with. The office staff - Laura, Natalie, Daisy, Ashely, and anyone I may have missed has also been astounding: a big shout out to Laura for being the world's best phlebotomist! I can't say enough positive things about the entire staff. They've been with me through so much, I feel like it's one big family that I'm part of. Everyone knows you there as a person rather than just a patient singing in for an appointment. Thanks to all the wonderful staff and D. Choi for the years of amazing treatment I've received. Dr. Choi will remain one of the most competent physicians in Las Vegas that I've had! Thanks so much everyone!

Dr Gluck did an amazing job on my ulnar nerve transposition surgery. He was very informative pre-op…read moreand as well as post-op.

Very professional, efficient office... Dr Micev and Chase, PA performed my two surgeries with great…read moreoutcomes. Highly recommend them both

I was admitted to the hospital in horrible pain and ended up having my gallbladder removed. Dr…read more Chong is an excellent surgeon, I am so glad he was the Doctor there at the time. His office and staff are lovely and I appreciate them so much!

The best surgeon I recommend dr Dennis Chong he's…read moreprofessional and does a perfect job His staff is also professionals and very friendly the office manager stefanie is awesome

The entire staff and Dr Xie himself demonstrate quality patient care and attentiveness. I am so…read moreglad I found this practice. Thank you to the ENTIRE staff there!!!

I have been a patient of Dr. Xie for over five years and I can't express enough how caring Dr…read more Xie is, as well as each and every staff member. it's almost like family and I'm not just a patient. It's very hard to find a good doctor in Vegas let alone a compassionate one, so if you are looking for a neurologist, Dr. XIE is your doctor. I HIGHLY recommend him

I am honestly speechless. This was the best medical experience I have ever had on the civilian…read moreside. The staff is pleasant and welcoming. They make you feel comfortable and calm. They were helpful with all the paperwork and were very prompt with everything. Now as for Dr.Ong there are not enough kind words I can say about her. She was professional while compassionate. She was thorough and explained everything to me without leaving out any details. She took her time and I never felt rushed through the entire process. She is honestly an Angel from heaven. She truly cares for veterans in a way I have never experienced. I left the office feeling proud to be called a veteran. Thank you Dr.ONG and staff!!

I finally got the results of my VA claim update. I would like to say I am lucky I got the increase…read moreI deserved, but it was not luck, it was the diagnostic and evaluation skills and understanding of my particular issue and history and how she (Dr. Ong) presented/reported that led to a successful outcome. The VA evaluation and claim process is pretty tortuous even on a good day. I'm just glad that Dr. Ong has the clinical skills and compassion that she does. I would be happy to have her as my primary care practitioner any day of the week.

It has become more uncommon to interact with individuals who are professional and appear generally…read morehappy to be in the workplace. That said, I have had a wonderful experience (consistently), particularly at the Pecos location, with both Zach (front desk) & Brandi (assistant / RN?). They remember me by name (w/o looking at documents) and display a positive attitude despite other things that may be going on around them (professional). Of course, a big shout-out to Dr. Kyle Wentz for all that he does. His being available for me to help mitigate the more permanent pains as result of an injury, years ago, is invaluable. Thank you, Merry Christmas, and Happy New Year!!

All the office staff at the Cimaron location are amazing! Johnoy however is one of the kindest,…read moremost understanding and competent people I have ever met! Charles and Dr. Wentz are both great providers that listen, explain in detail your diagnosis and are very patient with you if you need/want to ask questions. I highly recommend the Cimaron location!

I've now been seeing Dr. Arceo for a few months and things have vastly improved since I first began…read moreseeking mental health treatment here. I truly appreciate how attentive Dr. Arceo is to my needs regarding medication for Generalized Anxiety Disorder, Panic Disorder, Depression and Insomnia. I never feel rushed. He always takes the time to not only listen to me, but whenever there's a medication change he fully explains his reasoning for the change, how the medication works, and what type of outcome I should anticipate from trying this new medication. I've never had a psychiatrist explain everything so clearly to me. Thanks to Dr. Arceo, I now have a handle on my insomnia. My depression has subsided quite a bit. He also educated me on the anxiety medication I prefer and he's happy to continue prescribing me my preferred meds as long as they continue to help. Help from the receptionist and other office staff has also improved greatly. Phone calls are answered relatively quickly. I'm really glad I stayed with Dr. Arceo. This is the best mental health care I've received in a long time.

I made an appointment on 9/10/24 to see Dr. Arceo. I arrived 20 minutes early for my set…read moreappointment on 9/23/24. The scheduler says "Your appointment was set for yesterday (Sunday). But also Dr Arceo told us he would no longer be taking patients as of last Wednesday (9/18/24)." I showed her proof that I made the appointment earlier than 9/18/24 but the scheduler stated that Dr. Arceo wouldn't honor the appointment because he's still no longer taking new patients. A long wait time in a medical office is one thing. Being told your confirmed appointment is cancelled and can't be rescheduled when you arrive is a 0/5 level of business function.