We haven't had to go to the vet since we moved to San Diego but our dogs got in a fight and poor…read moreCharlie had a two inch tear in his neck. We needed stitches. The staff checked in the next morning to see how Charlie was doing, they were so caring when we were there and made us feel super comfortable leaving him for surgery. They went over everything related to the bill and medications with no pressure for extra things like blood work which I did anyways! Charlie is like my kid so always wanna be safe! Our doctor Melissa was amazing she was so good with Charlie and everyone there said how sweet and calm he was. They also gave him an anti nausea injection because he was drooling a lot after he woke up from anesthesia, at no charge because they hadn't quoted us for it. Plus they removed a skin tag while he was out! Over all we are so glad we found this vet hospital such a great experience for a terrible situation! Thank you all again!!! Charlie is doing great and back to his happy self even with the stitches!

I have not been seen by any doctors here but I'm giving a bad review based on the customer service…read more I was looking for a new vet and they have never been accommodating and said they won't see new patients for 2 weeks out. Then when I called to inquire about spay pricing they're like we need to see your dog before we can give an estimate. I even said I just want a rough estimate so I know what I'm getting into. I think it's fair to do that before paying 80 dollars for an exam and I wouldn't do a spay there. Also, I called other places in the area who were able to give me a ball park so I just don't understand why they couldn't even tell me that. I'm sure the business is doing fine but I will not be taking my dog here.

Dr Meka and the staff were fantastic when I brought in Charlie, my 8 yr old Ginger Tabby, who came…read morein the house limping like he had a possible broken left leg. They were the only pet hospital willing to take him in on a Saturday without an appointment. They treated him so kindly, providing sedation and x-rays (which thankfully showed no broken bones). They prescribed oral pain killers and indoor rest, which is working well. Dr Meka even called on Monday to check on Charlie!

My 77 year old friend Mike brought his Labrador Tully to mast blvd pet on Tuesday he had stopped…read moreeating and drinking and was experiencing stomach issue. Dr Singh diagnosed him with pancreatitis and recommended two days of Iv fluids along with three days of panoquell CA-1 injections at a cost of approximately $4000, Mike was to take Tully home at 6 pm and bring him back at 9 am for the next two days By Wednesday morning when he brought him back his condition appeared to be worsening he was showing signs of pain, weakness and overall declining health. I accompanied mike that night we had asked several staff on Tulllys condition while waiting to see him, but none of them had seen him that day. When dr Singh came in, I asked direct questions about tullys worsening condition and that he appeared to be in pain. We felt that we did not receive clear answers regarding his condition, prognosis or pain management. Tully was so weak that his staff carried him to the car On Thursday morning his health had deteriorated so severely he could not lift his head and we could barely carry him to the car, so a staff technician came out to the car to administer his final injection of panoquell CA1. We showed her that he was trembling in pain and we were now offered pain relief in the form of an Iv injection of morphine. We were told dr Singh would come to the car to discuss Tullys condition, but that conversation never took place. Before leaving I asked what we should do if Tully was not improving by the next day, we were advised to take him to the La Mesa emergency hospital By Friday Tullys condition had become critical he was crying out in pain and we rushed him to the emergency hospital . Within about 30 minutes we learned how severe his condition had become. Mike was faced with the heart breaking decision to euthanize him because he was suffering and his prognosis was extremely poor. Losing a beloved pet is devastating. What has made this experience especially difficult is our feeling that we did receive clear communication about Tullys worsening condition, prognosis, pain management option, or when emergency care should have been sought. We are sharing our experience so that other pet owners will ask detailed questions, closely monitor their pets progress during treatment, and consider seeking a second option if their pets condition continues to decline

As we all know finding the perfect place to keep your pets healthy can be a daunting task. I've…read morenever been a fan of facilities that bring out the dreaded clip board with invisible $ signs floating in the air. I have never experienced that at this clinic. Options are given with estimated costs. Treatments are discussed. I rescued 2 cats ten years ago. Each with their own trauma. I have trusted Dr. April Rodriguez to assist with their physical and mental health. Most recently she helped my beautiful Flora cross the rainbow bridge. Having her be the one to do it meant so much to me. There's so much to love about Rancho Carlos. The front-desk staff is consistently friendly and accommodating. Cats may not love vet visits, but they have a wonderful "cat whisperer" (if I'm remembering correctly, her name is Sam). And Dr. Rodriguez truly does this work out of love--she's intuitive, selfless, and always thinking about the best next step.

I am disgusted. My dog Frenchi had to be put to sleep this weekend and our other dog, Jacaranda had…read morean epileptic seizure and was in emergency for a few days - had to be seen again a this morning. Mind you, notices were sent to her vet. Our vet here is Dr. Rodriguez. We followed her from another vet. She is an outstanding and caring vet. Jacaranda had been seen by Dr. Perry because our regular vet was not available. She had a seizure right in the waiting room, there were quite a few people working on her. Over $1,000. For her episode. She had a seizure at home and it was just the two of us and she took a pill and was fine. Dr. Perry had said dogs have seizures all the time there, which I thought was strange, I have been to a lot of vets over the years and not seen a seizure. Ever. I've mentioned this to other vets who don't seem to know what she's talking about and suggest I go elsewhere if dogs are having seizures all the time in the waiting room. Maybe it's something environmental? Today, after putting Frenchi down over the weekend, she was old and had lived a long life and was not doing great, jacaranda had a seizure and we took her into VCA Mission Valley. We took her to Kearny Mesa and we left after many hours of them not caring for her, it's a real circus there. Don't ever go there. The Mission Valley team got jacaranda back on track and I needed to take her in first thing this morning. Then I get this AI generated message that seems like I'm texting with a person saying that Dr. Perry think she should schedule a T-4 test. She just had one in Jan and it was normal. And dr. Perry is not her doctor. They received messages from VCA about what had gone on, so why harass us about anything right now? Heartless, right? I don't know what's going on there, or why the urgency for billing is happening from a vet that is not her regular vet, but I am sickened. Just crestfallen that we need to change vets because we love Dr. Rodriguez, but if this is what happens when she is out of the office - no thanks! Be aware. I just want to vomit. This is not how a vets office should be dealing with someone who just had a dog die and the other at emergency just days before. I should probably post the heartless conversation I had with two real people. Dr. Rodriguez is out of the office. She should know what is going on there. I am so sickened by this whole situation. We love you, Dr. Rodriguez, but we just can't deal with whatever is going on there. Alaura, whom I spoke with, said she would let them know that Dr. Perry is not her vet. Dr. Perry has never been her vet. She saw Dr. Perry out of necessity. Not for any other reason. Personally, I am just so disgusted. It's not bad enough all of this other stuff happened with our other dogs? It's been a bleak few days - that they were notified about - and I'm at a loss about how I even got texted about this test that the avma says should be done once a year if the last one was normal and it was done in January all of a sudden pops up. Alaura (who has always been very nice, I explained to her I do NOT want a call from management, I am just done) said someone new was working that contacted me (the original text had been AI and contacted me about this random test that doesn't need to be done right now). I should just post the conversation, it was completely mindless even when another person with more experience took over. I'm sure you would see why I am so upset. I've never had any of these random texts about tests before, why now? Why from Dr. Perry when she is not our vet? This is just about the most uncaring thing I've ever seen from a vet, mind you, we have experienced much worse from VSH. At least Rancho isn't performing unnecessary surgeries. So, there's that, at least. I'm just having a really, really bad, terrible time and this was the very, absolute last thing I needed. We won't be returning.

After seeing multiple veterinarians who couldn't pinpoint what was wrong with my cat, I was…read morestarting to lose hope. My poor fur baby had been sick for a long time, and I am so incredibly grateful I found this clinic. Dr. Beneli is truly an intelligent and caring doctor. He was able to diagnose the issue that everyone else missed and finally get my cat the help he needed. If you're looking for a vet who actually listens and has the expertise to solve complex cases, look no further. Thank you, Dr. Beneli!

I took my best friend of 16 years here to be laid to rest. It was a really tough day for me…read more Initially, I was put off by the experience with the doctor but, after the procedure we talked a bit and he explained himself. Overall, the experience was good not great.

Best vet experience I've ever had with one of my dogs. It was our first visit and they spent an…read morehour with us doing an exam and talking about my puppy's health and recommendations for future treatment. My puppy was very comfortable with everyone. Highly recommend!

We took our elderly cat here a few months ago and this family owned and operated veterinary made us…read morefeel very comfortable. They are kind, caring, and thoughtful people. I trust them with my cats health issues. I highly recommend them!

When we were looking for a new vet in San Diego, we came across Care & Comfort Veterinary, and…read morewe're so glad we did. They have given us, and continue to give us all the reassurance we need at every visit. The staff is very attentive with our dog and does a great job explaining any issues we've had. We truly appreciate the care, patience, and attention they provide.

I made an appointment online last night for my cat who I think might have some urinary issues and…read moreneeded to move it up 1 day because of constraints and when I called to move it, I mentioned I was a first timer for this clinic because I had some questions. I'm then told that I would have to pay a deposit of $80 just to book the appointment now because a lot of people cancel apparently. Why does the online system not make you do that then and why would I have called to change the appointment if I was planning on canceling? The receptionist was a bit snarky about it too after I said I couldn't pay that today. I take that as a sign that I would have had a bad experience, so on to another vet that cares.

I cannot say enough good things about Woodside Animal Hospital in Lakeside. We came here after my…read moredog Sasha had a severe allergic reaction to a bug bite. For weeks, I had tried everything I knew to help ease her irritation--scratching nonstop, patches of missing hair, clearly miserable. Nothing was working. A close friend highly recommended her veterinarian here and loved them so much that she insisted on calling to see if they could squeeze Sasha in. To my surprise (and huge relief), I was able to get a same-day appointment within the hour--which felt like a miracle. When I called, I spoke with Jerry, who was incredibly patient and kind as I explained everything I was seeing with Sasha. She reassured me and let me know Sasha would be examined by Dr. Luken, which immediately put me at ease. From the moment we arrived, we were warmly greeted--and yes, Sasha too. Despite everything she had been through over the past few weeks, she was so excited you would've never known how uncomfortable she'd been. That alone says a lot about the welcoming environment here. One of the coolest surprises? They truly treat animals of all kinds. While waiting, I saw a bearded dragon (which honestly felt mythical )--like an iguana/lizard mix straight out of Australia. It was gnarly in the best way and reassuring to know this hospital is trusted with such a wide range of animals. You can absolutely rest assured your pet is in good hands. Sasha was promptly examined and given a clear, thoughtful treatment plan, including a shot, medication, and a prescription. Everything was explained thoroughly, and I never felt rushed. The staff here is beyond amazing--kind, warm, and genuinely caring, like family. I'm honestly not sure why this place doesn't have an even higher score, because they truly deserve it. I highly recommend Woodside Animal Hospital. They treat your fur baby like their own, and that kind of care is priceless.

I took my best four legged friend in for a simple growth removal on his tail. The medical…read moremalpractice of Janet Loken is not only unacceptable but disgusting. When I picked him up that afternoon I asked should he not have a prescription for antibiotics? The answer was Doctor did not think he needs them. Really? A surgical procedure is done no antibiotics. I then asked should he not have a cone to keep him from licking or biting at the surgical site? The answer was Doctor did not think he needs one. Really? Two days later he has a ragging infection, sutures had popped open and skin in the surgical site area had died and was black. I take him back and they prescribe antibiotics and I am given a cone. To little, to late. And to add insult to injury I was told the dead black skin was a normal thing and it would just fall off. BULLSHIT! I took him to real vetrinarian where it was diagnosed that he had a full body infection, the surgical site had to be debrided. Once he was stabalized with antibiotics several days later surgury was scheduled to amputate his tail. So because of the lack of personal and professional skills a simple procedure that originally cost me 900.00 ended up costing me 5,000.00 to save his life. Just as painful ,no demonstration of empathy let alone an apology from the hack Janet Loken at Woodside Animal Kill Hospital.

I highly recommend Compassionate Heart and in-home services provided by Dr. Sondra Elson. We used…read moreDr. Elson on two separate occasions to help us with our 2 pets, (Zoey in Jul 25 - and Walter in Mar 26). Dr. Elson brings compassion, understanding and her 20+ years of professional veterinarian services to assist families during this emotional time and decssion. Her kindness, calming demeanor, and thoroughness of explanations throughout the entire process was welcomed and reassuring. She is truly committed to helping families with a peaceful transition and getting your pet ready for their Rainbow Bridge journey and the in-home pet services she provides.

Dr. Elson was very empathic and really helped us through this difficult process on Christmas Eve of…read moreall days. Even though it was a Holiday, Dr. Elson came out to our home and explained everything to make sure that we understood the process. Thank you for everything. I highly recommend Dr. Elson.