My husband and I chose the Pediatric Associate practice for our three children based upon my own…read morepositive experience having Dr. Zetlin as my pediatrician growing up. Unfortunately, the quality of patient care has deteriorated over time. I have nothing but praise for the doctors and nurses in the practice, however the administrative and scheduling staff are absolutely unprofessional and rude. The issues range from being totally unpleasant when you walk through the practice door to sign in (the mood varies from visit to visit) to totally incompetent schedulers and a beyond rude and patronizing office manager. The worst has been issues with scheduling appointments- twice over the course of a year we were given appointment times, and drove a considerable distance to get to the office, only to be told that we were late and could not be seen because our appointment wasn't scheduled for that time (i.e given an appointment time of 9:30, arriving and being told the appointment was at 9:15). There have been other issues and errors with their scheduler/scheduling as well. When I attempted to address these deficiencies with the office manager Paula-she took no responsibility for any of the problems and deflected all of the blame, if you will,onto me. She continued to say that perhaps it would be better if I found another practice for my children when I expressed my frustration and irritation with the inconvenience the scheduling mistakes were causing our family. I told her that her statements were rude and completely inappropriate and told her she needed to tender an apology for her rudeness- one was tendered in a very backhanded, disingenuous manner. She made sure to restate that it would perhaps be better if we went elsewhere. I am certain the doctors are kept in the dark about the bad customer service aspect of the practice. For my part, I will make them aware and will round out our most currently due well child check ups. However, unless I am directly offered a real apology (and not on an internet or social media platform) and a guarantee we will never be treated so poorly again, we will be looking for a new practice. If you are considering this practice for your child's pediatrician, regrettably, I would suggest that you may be better off looking elsewhere.

Not impressed! Too many doctors, first 4 wellness visits we saw 4 different physicians. Our child…read morehad some medical concerns and we had several questions that visit after visit went unanswered because each time we saw a new doctor. We finally asked to be referred to a doctor with more specialized expertise but were directed to the wrong specialist! At one visit I was told my child weighed 23lbs when he was only 13lbs which is a significant difference when dosing medicine. One perk that attracted us to this practice was the ability to walk in any weekday morning at 8:15 for a sick visit. However, it was always the same awful, unknowledgeable doctor who gave incorrect diagnoses and I would rather wait for an appointment or visit an urgent care than see her. Our wellness visits are covered by our insurance but now they throw in a "developmental screening" and it is not covered by insurance. Quite a joke since the questions asked are the same asked by my other child's pediatrician but we are not charged extra for this screening.

love this place!!! i went here and actually had a good experience at the doctors office, coming…read morefrom someone who used to dress doctor offices and appointments

Very nice and friendly staff, and the PA was awesome and personable. I felt very comfortable with…read moreher.

There's a good reason why a 46 year old still sees his pediatrician on occasion, experience can't…read morebe taught in a school and trust can only be earned. True, most of his patients are there for the lollipop, but Dr Stern will always care for you when you need him.

I saw Dr. Stern as a child and now, I take my two kids to see him. I feel like that says it all! He…read moreis by far the best pediatrician I have ever met and I always refer him whenever anyone asks for a recommendation. He answers whenever I call him (in the past, it has been in the middle of the night and on weekends) and does not rush through the visit to make sure all of my concerns are met. His staff will always squeeze you in if there is something important! He also sees my mom when she needs a second option!!! I cannot say enough great things about Dr. Stern!! Go see him!!!

We started going to The Pediatric Center after transferring from another practice, and it has been…read moresuch a refreshing change. The office is well-organized, the staff is consistently friendly, and the environment is clean and welcoming. We really appreciate the separation of well and sick visit areas -- it's a thoughtful touch that gives extra peace of mind. Everyone we've encountered has been so kind to our 1.5-year-old, which helps him feel completely at ease during visits. They genuinely interact with the kids and make the experience positive from start to finish. I recently had to call on a weekend and was connected with a nurse who was incredibly helpful and thorough in answering my questions. That kind of care really stands out. We see Dr. Diane Landram, and she is absolutely wonderful. She takes the time to listen, offers helpful and up-to-date information, and never makes you feel rushed or dismissed. This is exactly what pediatric care should look like -- highly recommend!

We started going here about 5 years ago. The doctors and staff used to be wonderful. However…read morerecently the quality of service has degraded, particularly with the nurses who answer the phone. They are snippy, impatient, and rude. While we like our doctor, who continues to practice there, we often have to deal with the nursing staff on the phone for tele-health type questions about illness and having school forms completed. In the past the nurses have been so kind and helpful but lately it has been an unpleasant experience all around. During the past few encounters I've found the nurses to be quite demeaning, impatient, and condescending. While we have had a positive experience with the doctor, we are looking to switch to another practice due to the poor quality of the nursing staff.

Our 3 children have been part of V Care for several years now. Always helpful, caring and on top of…read moreour kids health. Highly recommended if you are in the area!

From the owner: Walk-In appointments, Same Day Sick visits, Well-visits;…read moreQuality & Prompt Experienced Pediatric Care with Board Certified Pediatrician

I have been taking my baby here the past 2 months as she is still a newborn! Friendly staff and…read moreclean office. Love the decor and different themed rooms for children. Dr. Kissovia is very sweet and young but has great communication skills.

We have been going to Dr. Hirsch for almost 3 years and he is the best pediatrician in the area…read more Dr. Hirsch is a sole practitioner, with excellent education/training (Duke, Georgetown, Emory). He has been practicing for several years and was recently named to the Washington Best Doctors. I am really pleased with the way he runs his practice, and with his view and approach to medicine. He is amazing with kids--friendly, quick, and my son really likes him (my daughter is a newborn and she likes everyone :) He is great about screenings and making sure, developmentally, your child is on track, but he does not intervene when not medically necessary. He explains everything to you in a way that you can understand but without being patronizing. Even though I was a second time parent with my baby, he still explained things in a way that made me feel at ease and "reminded," which is great because some people just expect that you will remember! Wait times are excellent. Maybe about 5 minutes or sometimes less. Also, he has individual buckets of toys for kids, which helps maintain the mess, and probably makes cleaning easier. The exam rooms are incredible. He has themed rooms---a firetruck room where the bed is a firetruck! There are orange cones, real vintage fireman hats on the wall, and little fire trucks and extinguishers for cabinet fixtures. He has a jungle room where the table is an elephant, and two new rooms that may not yet be finished--a train and a cafe. The technology is state of the art, and he tries to run things on an electronic health record system, which I LOVE! He monitors progress through an online CHADIS questionnaire, and keeps electronic records. He does print out material for you to take home, which is an important sign of a good primary care provider. We have never had an issue getting a sick appointment when we need one. He somehow manages to fit us in. Between two kids, this is really important. Also, his staff is excellent. His nurse is kind, sweet, and great with kids. On top of that, she is good and quick with the shots, which I really appreciate. Leslie, his front desk/office manager is quick, kind and efficient. I find that either you have a great doctor and an "okay staff" or the other way around. it is so nice to have both!!! Overall, you can't go wrong with Dr. Hirsch. We are truly very happy with him and his office!

I don't usually write reviews, but I am very pleased with Metropolitan Pediatrics. I saw every…read moredoctor in their practice (or called after hours panicking, since I am a first time mom) and they all have been very helpful and even took extra time review videos of my daughter to make sure I didn't have to go to ER after office hours. The office staff had always been friendly and accommodating when I needed to reschedule appointment or just asked for doctor's advice. My daughter is a year old now and we visited this practice a lot without any complains or any billing issues I noticed others listed in their reviews. We are expecting another baby in December and will continue with Metropolitan Pediatrics !

So disappointed with this practice. Office staff was extremely unhelpful, and unprofessional…read moredoctors. The doctor told me she had been there for 2 years and still didn't know how to access to computer system. How can I trust you know my kids health history if you can't access it? And the hygiene??Nurses wearing jeans and baseball caps, so unprofessional, doctors who don't wash their hands or put on gloves and immediately reach for their phone. Doctor rushed out of the door, when I still had questions. So much to say about this practice but overall it feels very unprofessional, don't trust them to take care of my kids.

It's our new pediatric practice for our kids and we couldn't be more pleased…read more We were a little scared when we changed practices. Our previous pediatrician had known both of our kids since they were born and had been with us through many a daycare illness and then some. But for personal reasons we had to switch and after looking into several area practices and getting feedback from neighbors we settled on this practice. We're so glad we did. We've met with different doctors and they've all been great, very friendly and thorough. The nurses are also very kind. Getting a sick appointment or a timely non-sick appointment haven't been problems at all. Most importantly - appointments start on time and we've never waited more than a few minutes past our scheduled appointment. Doctors are very responsive through the portal if you have questions, and they have a nurse available if you need to call in with a question who will get back to you within a couple of hours. Their weekend visit options are also good. You will talk with the doctor first and determine if a visit is necessary and, if it is, you will see the doctor on all for the weekend in the office. They have an answering service for overnight emergencies but that pediatric nursing service will speak to the on-call doctor and make sure you have a clear plan. In all, it's been a great change for us and I'm so happy we found them.

Most families we know in Silver Spring trust this practice as much as we do. Caring, thoughtful,…read moreprofessional...they have taken great care of our kids for 15 years.

The doctors are amazing and thorough. They are great with my teens. But often overlooked in…read morereviews is the way that the entire office works. Every time I call, they are responsive, helpful, cheerful and efficient. When I walk in, the process is always seamless with little waiting. I so appreciate nursing staff and the admin staff as well as the docs. great place!

Dr. Coleman is fantastic…read more However, Dr. Greenberg is disrespectful to older kids (my kid is in his teens) and their parents. Dr. Greenberg disgracefully promototes and insists on getting non-mandatory vaccines (such as flu vaccines) and continues to do it when parents politely ask him that they are not interested. He also makes blank medical statements and definitely cares more about big pharma than his patients. The rest of the staff is very friendly and great.

I took my mom here after a recommendation from the wonderful doctor at medstar urgent care in…read moreWheaton. Wait time is to be expected, hospital visits are not a quick in and out. From the beginning, everyone greeted us with a smile, were kind and polite. The waiting room was relatively empty and quiet (it was the day after thanksgiving, so maybe this had something to do with it). We were called several times for different tasks (bloodwork, X-rays, ct scans). Every nurse and doctor attending my mom was gentle and kind. We were admitted to a room where again, the nurse was exceptional. The room was clean and again, the whole area was very calm and quiet. Our nurse was Nurse Cheryl. Our doctor was Dr. Eric and he was absolutely wonderful! I cannot say enough good things about him. He answered all our questions and attempted to speak Spanish to my mom as well. In the end, we left feeling satisfied and confident that we were taken care of in the best way. Thank you to the essential and professional nurses and doctors. We appreciate ALL you do!!!

I have been trying to schedule a cardiology appointment for the past 10 days. Each time I call, the…read moreautomated system puts me on hold for about 10 minutes with music and service announcements, and then the call disconnects. There is no option to reach a live person, and it has become extremely difficult to speak with anyone or make an appointment. Frankly, the current phone system is worse than what existed 20 years ago--at least then you reached a real person or received a busy signal. This experience is unacceptable for a medical facility, especially for cardiology where timely care matters.