I saw Dr. Achor periodically for several years. While I think she is a qualified physician, I did…read morenot like have services such as pedicures sold at every appointment. I also did not like having the doctor put inserts in the shoes I had worn to the appointment without discussing the cost, which was charged at checkout. Sometimes I was wearing my oldest sneakers to the appointment and pads were glued in before I was consulted. And finally, at my last appointment, Dr. Achor was not there; I saw a different physician (?) and at checkout was told I had a $75 balance on my account, even though I had been charged for some felt padding at the last appointment. Good-bye, Dr. Achor. Sorry!

i've been a patient of Dr. Achor & recently had a bad ingrown toenail. I'd put off the procedure of…read morehaving it removed out of fear of it being so painful... After much reassurance from her I finally had it done... What a relief! am now kicking myself for not having it done so much sooner.. Dr is amazing!! Love her!!

Dr. Keni is a great doctor. We are so happy we found her and her amazing staff for my son's care…read more I would highly recommend.

Dr Keni was great! Very helpful and caring. I was recently informed that she is no longer in…read morepractice.???

Not one to normally leave reviews, but this feels necessary…read more On March 12, I scheduled an appointment specifically with Dr. Haupt--his first available was March 31 at 1:30 PM. I arrived at 1:35, filled out the short new patient paperwork in under five minutes, and then sat... and waited. Over an hour later, I asked the front desk how much longer it would be. She said, "We have two doctors today--you're next to see Dr. Haupt." About 15 minutes later (nearly an hour and a half after my scheduled appointment time), I was brought to a room. A medical aide briefly went over why I was there and said the doctor would be right in. Then a doctor entered--not Dr. Haupt. She was friendly and professional, and I initially thought maybe she was a resident working under him. I expected he'd join at some point. He didn't. Instead, she left to ask him how to handle my case--whether to get ahold of my old x-rays or send me for new ones. She came back and said they'd skip x-rays entirely and base the custom orthotics on numbers I had told them. That felt strange for a first-time visit involving custom made orthotics, but I went with it. I also showed her a mild toenail fungus, and she said they had an OTC product in-office I could buy. When the aide returned to do my casting and take payment (my insurance doesn't cover orthotics), I mentioned the OTC product so I could pay for everything together. That's when she said, "Oh yeah... we're out of that." No one mentioned it to me. Glad I brought it up. While waiting for the cast to set, the aide scheduled my follow-up and said the orthotics would take eight weeks--though I was originally told six by the "resident", possibly sooner. The aide said they might try to expedite. I asked how long the next appointment would take (since this one had already taken nearly three hours), and she said about 20 minutes. I then asked if I'd be seeing Dr. Haupt next time, since I never saw him today. She said she'd make a note. I told her not to bother--if he didn't care to see his new patient today, why should I see him next time? At this point, he knew nothing about me. I may as well stick with the "resident" I was pawned off to--without warning. The aide couldn't explain why I wasn't informed that I wouldn't be seeing the doctor I scheduled with when just minutes before being taken back, I was told I was "next to see Dr. Haupt." Imagine my surprise when I never did. It wasn't until I got home and looked up the "resident" I saw that I realized she wasn't a resident after all--she's a completely separate podiatrist. No one told me that. I left extremely frustrated. I called my husband, and we agreed I should cancel the orthotics order and request a refund. That conversation was just as disappointing. The manager never introduced herself, never asked questions, never apologized, and showed the same impersonal, dismissive energy as the rest of the office staff. She said she needed the doctors approval to bypass the system and issue a refund--you know, the doctor I never saw--and that she'd call me back today. She didn't. I ended up calling back two minutes before the office closed just to follow up. I was told the refund would be processed. Now I wait and see if that's actually true. At least the aide and the doctor I did see were personable. That's about the only positive thing I can say. Bottom line: This office feels outdated, communication is terrible at best, and no one seemed to care. I'll absolutely be going elsewhere--and I strongly recommend others do the same. Bonus update: I spoke with my primary care physician--the one who referred me to Dr. Haupt. He was livid and genuinely embarrassed he sent me there. He said Dr. Haupt will be removed from his referral list immediately and will make sure no one else in his office recommends this practice again.

I have been a VERY happy and completely satisfied patient with 15+ years of going to Dr. Haupt's…read moreoffice for help. Both Dr. Haupt and Dr. Mercado are simply outstanding in every category. The front desk staff and all the nurses are friendly, patient, understanding and efficient in every way. Everyone on the team makes every appointment with them, very pleasant. I highly recommend this practice without hesitation or reservation! AA++

I had a frightening experience during my first pregnancy under this doctor's care that has stayed…read morewith me for years. It took me three years to feel ready to write this review. Near the end of my pregnancy, I developed symptoms commonly associated with preeclampsia, including severe swelling, persistent headaches, and blurry vision. I raised these concerns during an office visit and in a message, specifically stating that I was worried about preeclampsia. I was told that I was young and that these were normal pregnancy symptoms. No additional testing was ordered. After two subsequent pregnancies with a different OB, I learned these symptoms should have been taken more seriously. At minimum, I believe my appointment should have been moved up, my urine protein checked, and home blood pressure monitoring recommended. As a first-time mother, I trusted her judgment and was not seen again for about two and a half weeks. At my next appointment, she was out of the country, so another physician saw me. That doctor immediately checked my blood pressure and urine. My blood pressure was dangerously high and my urine showed extremely elevated protein levels. I was sent directly to Labor & Delivery and delivered my baby a month early due to severe preeclampsia. I cannot know whether earlier evaluation would have changed the outcome, but I do know that I felt unheard when I raised legitimate concerns. The experience was traumatic for me and my family. I am sharing this review in the hope that it encourages others to advocate for themselves and seek a second opinion if their concerns are dismissed. Seeing similar experiences in other reviews is one reason I felt compelled to share mine.

My wife continues to be scarred by the level of care she received from Vaya. It's been over a year…read moreand we still are working through it. I truly could not recommend her less. Shes flippant, flighty, and does not advocate for her patients. We were supposed to see her for a wellness check during a hospital stay. Hours went by. We finally talk to the charge nurse. We track down Vaya. She decided to go home instead because she was getting a package. If you want a doctor that understands and respects you, look elsewhere.

Our pediatrician refered us to Dr.Robinson! I got to know her late in my pregnancy, & I wish I knew…read moreher sooner. ;) She delivered my baby Legend @ Saddleback Memorial! Why 5/5!!! She is the most dedicated OB I ever met! Kind, caring, genuine, & overall the best. She is private practice...SHE TAKES HER TIME. She is patient. She is through. I trust her. And she delivers most of her babies! Her caring staff is so nice. Her front desk will take care of you. I remember having to do a transfer of care and she put me at ease and told me not worry about it and that she will get all the documents she will need from my previous doctor. Her nurse. Nurse Patti! She is the sweetest nurse ever... As she greets you to come in for weigh in and vitals... she truly listens to you and make you feel at ease... Because I had to deliver earlier than expected... I wasn't ready. My mom was out of town. My husband was scheduled for a promotional interview. I broke down and cried!!! And I requested her nurse to be at my delivery. And she didn't even hesitate. She immediately said Yes and gave me a hug and told me she will be there for me. I highly recommend Dr.Robinson! She will take care of you and so will her staff. Very thankful to have her!!! My family is blessed to have her!!!

Dr. Robinson is the best! She is very thorough, and takes her time with each patient. She does not…read moreover book her schedule, so you typically only wait a few minutes in the lobby for your appointment. She delivered my second baby after my experience with another Dr. in the area was horrible delivering my first. Dr. Robinson stayed in the room with me until the baby was ready to be born and made me feel so comfortable. If you are looking for a caring Doctor who doesn't make you feel like you're just another patient, Dr. Robinson is the Doctor for you.

Had an abrasion on the top of my foot that was slow to heal. I had concerns because i have…read moreperipheral neuropathy in my toes. My appointment was with Dr Rambacher who was very friendly and extremely knowledgeable. Turned out it was infected and he immediately put me on a protocol that included oral antibiotics! Glad I made the decision to come to this office when I did! Five stars!

Absolutely incredible experience at Dr. Rambacher's office. The staff was so warm and welcoming…read more Dr. Rambacher's bedside manner is professional, understanding, and cares about actually getting you better. I felt understood and cared for the moment I met with him. He immaturely identified the issue and was so knowledgeable in explanation and care protocol.The office runs like a well-oiled machine. So efficient. I would trust Dr. Rambacher again and again. Thank you so much for your care!

I had a great experience. Dr. Barnett is the finest physician I have ever dealt with. My hip…read moresurgery went swimmingly and I haven't a single complaint. I was able to text him on his personal line and he responded within minutes! Even at 6:30 in the morning. This is unheard of. I read some of the negative reviews (not of Dr. Barnett) and I, frankly, find them rather frustrating. They seem rather short-sighted and hastily written. Furthermore, the only complaint they seem to have is in regard to the wait. I suppose that everyone has a different experience, but my experiences with Dr. Barnett have been the best in my fifty years of dealing with medical professionals.

I'm hoping that someone in management sees this well intended criticism. Very good experiences…read morewith Dr. Riva for nonsurgical care and Dr. Patel for TKR on both knees but getting through on the phone to make an appointment is frustrating. I was unsuccessful in trying to make a new appointment on-line today so I dialed in and gave up after 10 minutes of hold music. The staff are kind and conscientious but seem to be overwhelmed.

I absolutely love this doctor . He's so funny and supportive of anything you want to do for a birth…read moreplan (even if it's a vba2c if you're a good candidate ). I also have nothing but amazing things to say about their in-house phlebotomists here. Shannon was fantastic . I've never had a blood draw go so painlessly , (and I literally used to pass out from blood draws before having kids). She was great!

First time seeing Dr. James, and I'm not sure how to describe him. I went to seek treatment for…read morehorrible menopause. I felt somewhat heard as a patient, and he had an interesting bed-side manner or sense of humor. He answered my questions on 2 medications he prescribed me. Was he professional??? In my opinion, I think so. I didn't have any issues with my overall experience with Dr. James. The quality of care I received was quick and simple. LOVE his staff and the clean environment of his office. The parking garage is crazy! Beware of the parking rates, and be mindful of your time, if you can.