I happen to think that this was one of the most comfortable and professional rides that I have…read moretaken when needing either a quick ride, or a longer trip out of town. I like that it's a family company with comfortable vehicles, not just an old taxi. Thank you again!

Terrifying nightmare. Police are searching for these passengers. I am their travel agent. Pre-Paid…read more$700 for airport round-trip. No car showed up for 2:00 PM pick up. The pricey job was never entered into the dispatch system. Phones are not answered. After leaving voicemails another car was sent so late, flight was nearly missed. For the return pick-up, again, no car arrived and no phones answered. After emailing, almost an hour late a story came out that the Owner- George- has brain damage and a compact car was sent to carry three passengers and the same seven bags which were originally transported. I guess they thought the suitcases would not be returning with the guests. Now the family us missing and the company won't answer the phone. The Police are involved and are also being ignored. This is terrifying and clearly one to avoid. Save your money. Save your life.

I was in Duluth for work and needed a taxi to get me to Superior, WI. I wasn't impressed with the…read moretaxi company that I used the day before and the night before, I asked the hotel staff if I needed to arrange a taxi, and was told no. This was a mistake as when I asked the hotel staff at 7AM the next morning to call me a cab, every company said at wait would be 30 minutes or longer and I needed to be at my destination before 8AM. She called Bayside and they said it would be 10-15 minutes. I waited anxiously in the lobby and was happy when I saw a cab arrive at about 7:25AM so about 20-25 minutes later. I told the driver, Matt, that I needed to get to Superior ASAP. He drove me there without speeding like crazy and I felt safe, but also he knew my urgency to get there quickly. We chatted along the ride and I always appreciate talking to locals about what it's like living in the area, and we also chatted hockey. For my return trip, I made sure that I booked in advance and it was Matt again and he showed up just about the time that I booked it. On the way back to Duluth, we took a detour due to traffic issue but it was great as I got to see more of the downtown area and Christmas lights display. After a quick drop off at the hotel, Matt dropped me off at the mall. I gave him a larger tip than I usually do because his customer service was awesome. I also took this taxi from the mall to my hotel and then the next early morning to the airport. I had the same driver who was nice enough but I he didn't help me with my luggage in and out of the vehicle. It wasn't a major thing as I had a small suitcase but would have been nice to offer and help customers. I may be back this year and would definitely book this company again, and just make sure I do it in advance!

I made booked a pick up three days before a doctor appointment and was assured I was on the…read moreschedule and a cab would be here on time. At the scheduled time there was no cab. I called right away and was told by the driver/dispatcher that I was never on the schedule. I asked for a pick up asap in front of my building and was told it would be twenty minutes. After twenty five minutes with no cab I called again and was told that they showed up but I wasn't there. I had been in front of my building as agreed but they said they waited for me in the back alley. They said they had texted me, but I never received any text. They blamed me for the screw up and offered no apology. I missed my doctor appointment. This company can't be trusted.

Giving one star rate, because zero isn't an option…read more called for a cab at 7:26pm on Sunday June 28, 2020. Was told it would be 20-30 minutes, which was acceptable. Guy confirmed address says he'd be there in 29-30. An hour goes by and no taxi. So I call to check the status and I was told the driver already came by and called me, which was not true. So I said I haven't gotten any calls and I have been outside this whole time. The Guy went "UGH" and said that he'd call "him" to make sure he was there right away. It gets to be 8:55pm, so I attempted twice to call to cancel, assuming they were just busy and running behind (but I'm not waiting any longer) and both of my calls were ignored. I found another ride, but it is now 11:22pm and I never received a call back and the cab never showed up. Horrible business practice. Do not recommend.

Worst cab company ever. Called the evening of August 1st, 2020, and reserved a cab for a 4 a.m…read more trip from the Country Inn & Suites to the airport. At 4 a.m. the next morning the cab never showed up. Called for half and hour and Yellow Door never answered. Finally the night clerk gave us a ride to the aiport in his vehicle. Very nearly missed my flight. Totally unexcusable, horrible customer service. You had ONE job Yellow Door. This company cannot be trusted.

I took this taxi from the airport to my hotel after arriving on an evening flight. The driver was…read morefine, he didn't make much small talk but that's ok. He told me it would be a flat rate of $10 and I gave him a tip on top of that. I didn't take this taxi again as the next day I found another company and driver that was excellent. I also took this other company back to the airport and the fare was less than $8. So not sure why this company charges a flat rate of $10 when it costs less with the other company as I don't think it's standard to charge flat rates. The traffic going to and from the airport was about the same, light for the times I was travelling. When I'm back in Duluth next year, I'll use the other company over this one.

We have used Airport taxi on four occasions. They are totally Unsatisfactory…read more The first time they were ten minutes late for a pickup at our house. The second time they left the airport with another fare while we were waiting for our bags leaving us waiting for 25 minutes. The third time they were 30 minutes late for a pickup at our home. The fourth time they were 30 minutes late, with no answer after two calls regarding an ETA, causing us to have to drive to the airport to catch our plane and incur over $100 of airport parking fees. On all for occasions we had called at least a day before to make a reservation. We will never use them again.

new six passenger cadillac escalade black suv nicest taxi you will ever find or be in! more like a…read morelimo serrvice! drivers are dressed up in a tux! best thing the price is the same as all the other taxi companys!