" Darlecia Collins is the Best Representative Ever ! "…read more
Turtle Peak LLC is a newer company based in Las Vegas, Nevada, that is a Third Party Manager for various companies. Turtle Peak have services that include Personalized Email Support, ROI Generation (Sales), Mitigated Charge backs and Refunds, Order Management, Client Support (Account Management and Metrics), and Outbound Support. Turtle Peak develops many ways that they can help other companies grow and thrive. They also have a personalized call, and customer support center, to help many businesses to thrive. And as it is posted on the Turtle Peak web site, "When you work with Turtle Peak, you get dedicated representatives who our passionate about your business. Your customers will be blown-away by the level of knowledge, expertise, and ownership that our representatives possess. In turn, this will lead to higher order values, fewer refunds, and a stronger brand." I had purchased a pill product from a medical company and had used the product for many months. Following all of the posted, and written directions from the product, I found that the product did not work for me. So I called to get a refund. Darlecia Collins picked up the phone at Turtle Peaks, who was working for the medical company I purchased the pills from. Darlecia was so Professional, Nice, Honest, Fair, Organized, and wanted to do the "Right Thing" for my refund request. Darlecia requested some purchase documentation from me, and after a few phone conversations and e-mails, my refund was processed. I was so impressed with Darlecia, as her #1 Goal was to make me the customer, satisfied and happy with the refund procedure. What an outstanding down to earth, and fantastic employee for Turtle Peak. They are so lucky to have her. Thank You Darlecia, You are the Best !