Fantastic crew, they were respectful and very efficient, the roof looks amazing. the project…read moremanagers were on site to answer any questions, helped make this process painless.

From the owner: We are a veteran-owned company based in Danville, Indiana. Our goal is to provide exceptional…read morecraftsmanship and a prompt and professional customer experience. Most of our products are made right here in Indiana, and the majority of our staff are veterans or married to veterans.

Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

A neighbor noticed that we had a small issue near the ridge vent on our roof. It looked like a few…read moreshingles had come loose or had been 'flipped' and folded over during some of the recent strong winds / storms. I was not looking forward to trying to get someone to do a small repair instead of a large job. After looking around, the reviews for House Mechanics made them seem like a good choice for a quote. Richard was easy to reach, understood what I needed and was able to give me a ballpark price after I sent him a picture of the issue. He arrived when he said he would, did great work, did it for the price he had estimated earlier AND cleaned everything up. I know, that's weird for most experiences like this...right? Highly recommended and now I've got a couple of other projects in mind that I think might be a good fit for him. Thanks!

Richard came out & got the job done. Went a little extra, which was all good…read more Would recommend.

Rick's did work for us in April of 2022 and we had no problems at all. They did a great job and a…read morequality work. Lori Chapman Church Administrator Irvington Presbyterian Church 55 Johnson Avenue Indianapolis, IN 462169

In my mind, worst contractor I have ever hired. They started my roof in November of 2021. I…read morequestioned the timing, but was assured by Rick it was the best time to put a roof on. That may be for the workers, but the shingles still are not laying flat. I was told they would flatten out with the heat in the summer. Didn't happen, and, I still have shingles not completely nailed down. I also had an issue the winter of 2021 where the ice dam didn't do it's job. As the ice build up in my gutter melted it leaked in to my garage and attic floor. A heavy rain in 2023 also leaked. January 2025, same issue on the ice. I've called Rick about these issues, which he replied he would be by to look at it. Never shows. After the initial roof was installed, he was there the next day to be paid. I don't even want to go into the skylight replacements. Pitiful finishing job. Highly recommend looking elsewhere for a roof.

Most responsive Contractor I have ever used as a 35plus years homeowner. Great job, on time,…read more always communicating. Wants what is best for you! Cleanup after new roof installation very well done.

Dale was very professional and helpful with the rebooting and gutter repair. His prices were…read moreReasonable and came $10,000 under our budget. Our family will use his services again and will refer friend and family to him

Working with this company was one of the most frustrating contractor experiences I've had, and I…read morecan't in good conscience recommend them to anyone. First, scheduling took over six months -- an unreasonable wait that set the tone for everything that followed. Communication was poor throughout; expect to wait more than 24 hours for a response and to have a hard time reaching anyone at all. The "crew" that actually performed the work was subcontracted out, which was never disclosed. They left a mess at the end of every workday and, once they finished, abandoned their leftover materials in our yard for more than a week. The result? Dead grass we now have to deal with. Worse still, the work itself caused a new problem that didn't exist before they arrived. It took over a month of chasing them down before they came back to fix their own mistake. This company fails on nearly every front -- scheduling, communication, cleanliness, transparency, and quality. Save yourself the headache and find someone else.

From the owner: Repairing or replacing your roof can be stressful. Thankfully, Renewed Restoration can ease your…read morestress with convenient and affordable roofing services. Our experienced second-generation roofers work in Clayton and Plainfield, IN areas as well as the surrounding areas. You'll have peace of mind knowing you have a sturdy roof to protect your home or business. Our team will help you understand your options and pick one that suits your needs and budget.

Alex was professional and helpful with our roof repair after getting hail damage. He was responsive…read moreto calls and emails and was very thorough in his explanations of anything we discussed. Our new roof is beautiful and the crew cleaned up superbly. Alex was also incredibly helpful in helping us file our claim with insurance and getting our claim approved. Our insurance company was being less than cooperative, and Alex helped us navigate through all of that red tape to get our claim fully approved. I would 100% recommend Alex and Steel Image to anyone needing roofing work. I would use his services again, but I won't need to because my new roof has a 50 year warranty! :)

From the owner: Steel Image is Central Indiana's single most effective claim-related property repair contractor,…read morespecializing in residential and apartment complex restoration services.

Great job install9my attic insulation at my home in Indianapolis. Quoted a fair price and showed…read moreup on time on the install date. Installers were friendly. Thoroughly explained the process and walked through the results when the project was completed. I would definitely hire ABC again.

I'm very disappointed in ABC's lack of respect they have given me as a previous customer. I…read morecontacted them 1 month ago for an estimate to repair a small area of damage on our roof. I had an appointment scheduled for the following week and was asked to send a text with a photo and maybe they could give me an estimate from the photo. I sent the photo and the day of my appointment it was getting late so I called and was told I wasn't on the schedule for an estimate. They don't know what happened but would have John call me. No call. The next day I called and again they would have John call. Now it's the next week and I called again. I was told John had just gotten back from being off with the flu and was very busy, but would have him call. No call, so I called again and left a message that if our job was too small, just tell us that rather than blowing us off. I spoke with someone from the office and she said she thought this had been taken care of and would have John call when he got back into "cell" range. Again, no call. One year ago when we had a new roof put on to the tune of $18,000, they wanted our business then and were attentive. I'm very disappointed in ABC.